Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Pros - quick response. Came out the next day. Had it fixed in about 30 min…read more Con - expensive minimum charge $160 not told to me in advance. I probably would have called around if I had known that.

Elk repaired my 15yr old (ish) LG front load washing machine. They answered the phone right away…read moreand were able to send a technician the following morning. The man called with a 20min heads up for his arrival time. He was punctual, respectful, and very informative. Cost was very reasonable. Overall: Reliable, friendly, and very professional. Very respectful of my time as a customer. I highly recommend Elk Appliance Repair to anyone needing this service!

Our dryer went out during the storm. We just recently had a pair. Guy came out on a Saturday. Got…read moreeverything up and running within 40 minutes. Great service would recommend.

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Wife scheduled maintenance on washing machine. Was told to try it out for a couple of days and if…read moreanything was still wrong to reach back out. My wife reached back out several times since, it has been a week, and we have been ghosted.

The best when it came to helping us diagnose our problem and ultimately helped us replace our…read morewasher. A thousand thanks!!!

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

It took over two months for them to inform us that the machine was deemed irreparable; a decision…read morethey had actually made a full month earlier. That determination was "lost" internally and never communicated to us or to American Home Shield. Despite calling weekly for updates, we were repeatedly told that parts were on order when, in reality, they were not. On top of that, getting anyone on the phone was nearly impossible. Calls routinely went unanswered, and Karen and Jennifer consistently failed to return messages. This was an extremely frustrating and unacceptable experience. I would not recommend this company as dealing with them was truly horrific.

We have used AAR many times over the years. Jimmy Chavarria, who came out today, was another…read moreprofessional and quality technician. We will continue using AAR because all of their technician, like Jimmy, have been reliable, honest, and give great advice.

My Samsung fridge was cold and totally quiet. Action Appliance said they could send someone…read moreexpert in my particular brand named Brian for a miniumum $139 [plus tax] just for checking (even if he did nothing else). Brian came by 4 hours later. He took a few continuity and voltage readings and told me it was a 50% chance it was the controller board and 50% chance it was the compressor, and that a controller board would cost $700 to $800. I told him I would rather just buy a new refrigerator. He collected his fee and left. I proceeded to order a new controller board that I found online for $89 plus tax and shipping, assuming I could install it myself. I have not received the controller board, so I don't know whether my foray into refrigerator repair has been a total boondoggle or not. I will buy a new fridge if I have to.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

The hype is all true. Arrived on time, no nonsense, competent and quick! Fixed our washer in less…read morethan an hour, purrs like new. Will use again!

Repaired my oven, charged $170, and repair lasted 12 hours, then when repair man returned, he said…read morei now needed a switch and that would be another $75 part plus labor. i said get lost, and the man said i would get a refund.They promised a 30 day guarantee. The lady from their office called to see if refund check had arrived. "Please call me as soon as you get it" she said. 5 days later, still no refund check. I called back and the same lady said the check had just been issued and would be mailed soon. I reminded her of the previous weeks conversation and called her a liar and hung up.These people are scam artists. Not to be trusted.

Got a killer deal on this refrigerator, delivery and customer service was absolutely on point…read more Wouldn't change a thing about my customer service experience! I will definitely be a return customer for my next appliance purchase.

if I could give ZERO STARS I would! NEVER BUY FROM HERE! we did get a good deal with buy a fridge,…read morewasher, and dryer. The issue we have is the washing machine broke within our warranty window. We took it back, they said it was cockroaches, and blamed us for it. We just bought a BRAND NEW build, so there was no way we were the cause. Its been over a year and we still have German Roaches, and now having to spend $600 for pest control to get rid of them.