Ed called me back right away and was on the job that same afternoon. A part needed to be ordered…read moreto complete the dryer repair and it came quickly so he could complete the work. It's clear that Ed has been at this a long time and is extremely knowledgeable particularly concerning my older model appliances. While he was here he checked out my countertop which needed a new switch. Replaced that the same time he finished the drier. Prompt, knowledgeable and reasonably priced. Will definite call him again!

These people are the best! I have been going to them for 20 years. I buy all appliances from them…read more They have the best prices, good advice and provide prompt service, if needed. I recommend Ed's Appliance to everyone needing an appliance. Thank you, Ed's!

Called the Appliance Guy because the ice maker in the refrigerator was sometimes making ice…read moresometimes not. Also, when you went to get ice thru the door we had to open & slam it to get the ice to dispense. Michael showed up as schedule and spent time diagnosing the problem. He found several possible reasons for the issues. His recommendation was to start with the most inexpensive fix first to see if that corrected the issue. So, he replaced the door switches. It worked! No more slamming the door to get ice! Just so you know the other solution was to replace the entire door which would have cost $1200. He suggestion to start with the most inexpensive solution first saved me $1000! Michael was knowledgeable about the product and potential issues and honest in his recommendations. Will not hesitate to use his service again for any appliance issues!

From the owner: We are here to help repair todays complicated major appliances. With over 20,000 service calls ran…read morewe have the expertise and experience to help resolve any issues with your appliances. Book with us today and experience the Appliance Guy difference!

I used this many years ago when I was having washer problems. He told me that I had a good washer…read moreand that it should be fixed rather than replaced. He was right! I'm still using the same washer, at least 10 years later He also have me recommendations on other appliance brands that were good. Great service

I have a very old Thermador double oven (circa 1997!) and was trying to find someone to fix it. I…read moresaw reviews for QAS via GOOGLE that took me to YELP. After reading the overwhelmingly positive reviews there for QAS, I called it. I had a very nice talk with the owner, "Jason," who, alas, does not service the West Chester area. However, Jason appears to be "old school" concerning customer service and earning "good will" and so offered some very good advice and gave me a referral for a long-established family appliance store near Trooper that I'm now speaking with about my buying a new double oven. So...sorry I could not get Jason over to WC to fix my Thermador BUT I will remember him if anyone I know in the Collegeville, Phoenixville, Norristown areas need a very nice and seemingly very experienced appliance repair service to call upon! Thanks, Jason! :)

Dan, just left my house. He seemed to know the problem before he got here and then confirmed it…read more My condenser drain, in my freezer, has frozen water clogging it. Within an hour he had it cleaned up and inserted a device to stop the problem from happening again. Thank You Dan ! !

Dan called me right back. He arrived when he said he would. He diagnosed problem with my dryer and…read morecharged a fair price. Nice guy. I will keep him on my go to list for any future appliance issues.

They were able to schedule quickly & let us know when the technician would arrive. David called us…read moreto confirm the time & when he arrived he was friendly and efficient. He had the job completed quickly and cleaned up at the jobs completion. Definitely would recommend & use again!

We've never been disappointed by the service at Kochs Appliance. Our washer and dryer was from them…read moreyears ago and everytime something was wrong, they'd be out in a jiffy to get things back up and running. Well, when the washer finally kicked the bucket, we knew it was time to just upgrade the pair of them. We called and spoke to them over the phone to let them know what we were looking for, went the same day to put down the deposit, they called that same day and said delivery would be the following day. They called within the timeframe to let us know they were on the way, got everything up and running and took the old ones away for us. They even gave us some pointers on the new equiment. Couldn't ask for better service. It's why shopping local is the way to go!

SHOUTOUT- Cordaryl Cousar answered our call and was immediately not just professional, but very,…read morevery friendly and concerned about our problem with our stove... Just briefly I must say to you that we ended up saving money because he was able to do a "Virtual diagnostic evaluation". He is the reason why we are giving this a... 5 Review !!!

Cordaryl responded quickly to my request for service. He was very professional, kind and polite…read more He was able to diagnose the problem quickly with my Maytag gas dryer and fixed it. I felt that the price was reasonable for the service provided.