Absolute Scam - Took Money, Abandoned the Job, and Terminated ContactDo not hire this company under any circumstances. They operate under a fraudulent business model, sending unqualified individuals into homes to take your money without repairing your appliances.On April 1, 2026, I requested an emergency repair service because my washing machine was not draining. The company dispatched a "technician" who immediately demonstrated a complete lack of diagnostic knowledge and professional behavior. During the visit, he pressured me for upfront payment before completing the work. Against my better judgment, I trusted him. While I stepped away briefly, the technician abandoned the job site and left my property without giving any status update. Upon checking the washer, it was completely non-functional.The following day, I called to complain. They sent the exact same incompetent individual back to my home. Realizing he was incapable of fixing the machine, I halted the service and demanded a full refund. The technician called his office management, who explicitly promised that a refund check would be mailed to me immediately.That check never arrived. The company is now actively dodging my phone calls and refusing to respond to any communication. They enter your home, pretend to perform repairs, pocket your money, and disappear. I am currently compiling all evidence, phone records, and documentation to file official reports with local law enforcement, the Better Business Bureau (BBB), and state consumer protection agencies. Avoid this company at all costs. read more

Lucas has been to our location 2 times to "fix" our washer, yet we are still having the same issue. I called to let him know and he said he would graciously come back so we could continue to have faith in him and he wouldn't give up on us. Yea, that was Friday, Feb. 3. It's now Wednesday and he is dodging our calls and not returning our calls. We paid him for a service and he agreed to come back to "fix" and change the part...hasn't happened yet. It's shameful that he would do that to a preschool. He also told us he would cut us a deal if we left a good yelp review. Makes me wonder if that's what he tells all his customers just to get the rating to get more business and take their money. read more

We took the recommendation of fellow Gleannloch resident and called Lucas with Appliance Repair Today. Lucas came after normal business hours on a same day appointment and fixed BOTH our GE microwave (sensor was fried) and GE refrigerator (water line kept freezing). He stayed until he completed the job (although we felt bad he was working into the evening). His price was extremely reasonable. Microwave and fridge fixed for less than cost of a new microwave! He was friendly, professional and obviously very knowledgeable about the inner workings of these appliances. Within hours, we were back in business-popcorn popping and water flowing! Thanks Lucas!!! read more

Woke up to find pool of water in front of refrigerator. It was not cooling and freezer melting all ice away. Got Lucas from a friend referral. He showed up within the hour, analyzed the problem within minutes and set to work. Showed great professionalism and explained the issue. He was very honest and didn't try to oversell the issue. I am an engineer by work so i understood the technical issue with the unit and knew he was being honest in his diagnosis. An hour or so later my fridge was back on. Would definitely use him again and recommend and refer him forward just as my friend did to me. read more

(5 star performance!! ) I just moved back to the woodlands and the Refrigerator that came with the house stopped cooliing. I read some of the reviews and to be honest i was a little skeptical, however i needed the refrigerator fixed asap. Much to my surprise the receptionist picked up right away and had me scheduled the sameday.. The technician was lucas and he showed up on time and had the fridge cooling fast. I did t exerience anything close to what the other negative reviews commented on. Hard working and honest. Trust me you will not be disapointed. Highly recomended read more

Update on this. This company has stopped answering our calls and won't return an email. We got another company to come out to fix our dishwasher - and wouldn't you know it - but they got it fixed without replacing ANY parts (just required a scope and a drain pipe cleaning) and did it for 1/3 of the cost that this company took our money for. Do not work with Lucas Boehler (putting his name in here so it shows in Google search). His mother (Janie) is the receptionist and acts like she's completely not in the know as well....but it seems like it's all part of their act. read more

Lucas B was great today. I had a problem with my ice-maker and he communicated regularly with me before and during the appointment. He found a small problem and didn't have to replace the ice-maker after all (which he made sure he had available, in case it was needed). He had the needed part in his truck and dealt with it smoothly. He finished not long ago so I am waiting for my first batch of ice to complete its cycle, Lucas indicated that he will be happy to come out again if there are any further problems. I'll follow up here if there are any more issues. read more

This is a diamond in the rough for appliance repair service!!! Lucas and his brother are professional, courteous, and honest. They give you a fairly short window of time (1-2 hour) that is flexible with the client's schedule. I was notified 30 minutes prior to their arrival. The work was more than thorough, and the monetary quote was accurate. I would highly recommend them if you are in need of any appliance repair or service work. I will definitely use them should I need a future repair, without hesitation or reservation. read more

we had a microwave stop working and, after doing minor troubleshooting, my wife asked on our local Facebook page who to call. Many residents in Gleannloch Farms pointed to Lucas. We called him and he came out the next day. He took apart the microwave and tested the thermostats, and capacitors, but found no issue. After putting it back together, the microwave worked fine. A minor charge for his time, and we are good to go. Nice, knowledgeable and timely. Recommended highly. read more

I needed a "garage fridge" for drinks and overflow at times. Didn't need to be top of the line, just reliable and inexpensive. Saw that they had one and inquired about it, Lucas has it delivered and set up within a few hours! Probably could have been quicker if I had been home at the time. I highly recommend Appliance Repair Today, Lucas was very responsive and I loved the fact that I he was able to get me the fridge in just a few hours and on my schedule. read more

When I called for help with the dryer at a rental property, Lucas was professional and willing to help. They came to the property, addressed the issue, and educated the tenants on how to correctly use a gas dryer and things to look for if a problem does arise with future usage. As a property owner, peace of mind is very important and Appliance Repair Today is a part of that equation. I will defiantly call again. read more

Lucas has worked on our Samsung refrigerator at our home and office. He has been professional, highly knowledgeable, and done an over the top amazing job each time!!! We have used other repair companies in the past and they could never fix the problem of origin. Lucas fixed it on the first try! I would DEFINITELY recommend him to anyone that wants the job done right and quickly! Thank you Lucas! Jessica J read more

We are very pleased with the service we received from Lucas and his team. Our freezer was not working correctly and they were able to pinpoint the problem and fix it. They also fixed our microwave. Their customer service is excellent and they work on a project until it is done right. They are very affordable and knowledgeable. We definitely would recommend them if you are in need of appliance repair. read more

Lucas did an amazing job!!! I called Saturday morning and he came out that afternoon. He was prompt, friendly, and very knowledgeable. We have a French door Samsung refrigerator that was making an awful sound. He fixed it completely and fixed another problem that 3 other appliance repair men could never fix!!! Super AWESOME ROCKSTAR! Thank you Lucas!!! - Jessica read more

Lucas and Charles arrived on time and quickly went about diagnosing the problem with the ice maker in my refrigerator/freezer. They got everything up and running quickly and even took the time to fix an annoying hum that had persisted for years! Very professional, very knowledgeable...I will not hesitate to call Appliance Repair Today for any future repairs!!! read more

Lucas should be ashamed of himself. We had a broken washing machine at our preschool that he claimed to fix, did not show us the "part he replaced." After having to come out a second time, he still did not fix the problem. We called him again and he failed to respond to us after leaving several messages with him to come back and fix the washing machine. read more

I had a problem with my Samsung refrigerator and saw the good reviews and took a chance. I am glad I did. I booked an appointment online and Lucas came that day and diagnosed problem immediately. It was fixed quickly and not a big dent in my wallet. Great service, very knowledgeable! Will definitely call with any future appliance issues. read more

Most companies we called had long wait time for a service man to make it out. Appliance Repair Today lives up to the name. Our washer was making horrible noises. The service man quickly identified the issue( some bolts had came loose ) and had it working like normal. He was polite and professional Will use again and recommend. read more

Once again, Appliance Repair Today has proven to be a valuable resource. With all the women in my house, we wouldn't last long without our clothes dryer. It stopped running a mere 24 hours ago, and thanks to these guys, it's already fixed and back in production! Thanks again for great service at a fair price! read more