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    Integral Appliance Repair Services

    4.0 (4 reviews)
    Open 8:00 am - 6:00 pm

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    7 months ago

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    7 months ago

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    3 years ago

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    Integral A.

    Mrs.Michela, thanks for your feedback

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    A & G Appliances

    A & G Appliances

    5.0
    (306 reviews)

    Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

    False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

    Buster Service

    Buster Service

    1.0
    (50 reviews)

    Stay all the way away from this company…read more This is the worst experience I've ever had with an appliance services company. Looking at the other reviews, I'm surprised how they can even remain in business and call themselves a repair company. The only thing they've done for me has been breaking my appliance. This is borderline fraudulent as I question the qualifications and their ability to perform any type of appliance repair given they have been horrible with communication and also broke my refrigerator. Regardless of how they respond, this is inexcusable, especially when it was working before their arrival. I was assigned by my extended warranty to address some minor issues with with the temperature control and ice/water dispenser. The initial appointment resulted in the technician saying they needed to order additional parts, which is normal. After that was when things took a turn for the worse. Responsiveness and communication from this company has been non-existent. They only time I got an update was when I called. Finally the parts came in and they arrived for the appointment. Prior to the second appointment, at least my refrigerator/freezer was keeping cold. However, mid-way through the appointment, the technician said we needed another part and OUTRIGHT LIED saying the warranty didn't cover the part (when I followed up with the warranty company, they assured me they had no record of this and that they usually approve all parts). At that point, the refrigerator wouldn't even turn on and he could not, at least, get it back in the state in which he found it. He left (despite my insistence on getting a working appliance at least to the extent prior to them showing up). Long story short, they broke my refrigerator and left it in a worse condition that they found it and have done nothing to address the issue. I hope they do not respond like they did to other reviews saying they "don't have record of such customer" as I have receipts (i.e. text confirmations, etc.)

    This company will lie to you! Two of their technicians told me my downdraft had a mechanical…read morefailure. They went as far as to tell me they t was unsafe to use and need to be repaired or replaced. However, they reported to the home warranty company it was not a mechanical failure, it was functional and just making noise. When confronted with this information by the home warranty company, they stated that they submitted the incorrect documents and would revise their documents and resubmit. However, they never resubmitted their documents and continued to standby that it was not a mechanical failure.

    Integral Appliance Repair Services - homeappliancerepair - Updated August 2026

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