Tucson Appliance Company truly lives up to its reputation as Tucson's Best Appliance Store. From…read morethe moment we walked in, we were impressed by their outstanding customer service, extensive in-stock selection, and fair pricing. A special thank-you to Richard, who helped us navigate the many refrigerator options and find the perfect one for our needs. His knowledge, patience, and guidance made the entire process easy and stress-free. We were equally impressed with the delivery team. X and Quintin were pleasant, professional, and efficient, ensuring that everything was delivered and installed smoothly. What sets Tucson Appliance Company apart is that excellence extends throughout the entire organization--from sales to service to delivery. Every interaction reflected a genuine commitment to customer satisfaction. It has been a pleasure doing business with them, and we are so grateful to have discovered this outstanding local company. We highly recommend Tucson Appliance Company to anyone looking for quality appliances and exceptional service.

I have had nothing but EXCELLENT service from this company and its Staff.It has now been a few…read moreweeks and I started to have dishwasher issues... first no hot water, called my original plumber, had hot water to sink, but no water at all to dishwasher. Here comes "X"... an angel in disguise... IMMEDIATELY identified the issue, fixed it in less than 10min and I am a happy camper. CUSTOMER SERVICE AT ITS BEST!!!

This is an impressive company. Everything they said they would do was done and done exactly when…read morethey said it would be. from sales to delivery everything went great! I would definitely recommend using them!!

We will NEVER buy another appliance from Christy's! You buy an appliance there but apparently you…read morecan't get them serviced! We have been without a refrigerator now for almost 4 weeks. That is totally unacceptable!!!!

We finally stopped in to check out this store. Getting to the store is a little awkward as you…read morehave to drive through the El Super, et al. parking lot(s). When we entered we immediately noticed that we appeared to be the only guests there on a Sunday afternoon. There were a ton of employees in each section of the store. The store is similar to a BestBuy with the addition of baby items, furniture, toy section and perfume / makeup section. There is also a small children's play area (so parents can shop). It appears to be a more rent to own type of store where you can open a store credit card (there a section of the store set up for financing - like a bank with a row of desks next to the micro cafe area (and the children's play area). In each section of the store you are greeted by an employee eager to sell you something and help you apply for store credit. Most of the staff are very friendly. I was surprised that with 4 employees of the beauty section - no one greeted us or offered assistance. I did some price comparisons in the baby section and their prices were comparable to Amazon and Walmart's prices.

Great Customer Service at the Curacao store, all sales people very nice and great explanation on…read morethe products

Stopped by due to Buffalo Exchange having &1 an article of clothing…read more Found some fun things and then headed indoors. It's always a great place to look for things that are usable at a great price. Found a weight bar that was practically brand new. Always check this place out! You never know what you might find!

Grossly overpriced inventory. Rude, unfriendly, unwelcoming…read morestaff. Apparantly having a personality to work with with the public is not a requirement here, but I don't think management cares that their staff treats customers like inconveniences.

The girl that helped us find an electric dryer was super helpful and helped us all the way to the…read moreend of the transaction and was negotiable on the price! Definitely recommend

I will start by saying the gentleman was very nice and helpful. However, the two starts is because…read morethe young lady who was working the register seemed like I was more of a bother to her. She seemed like she did not want to sell me the item until the gentleman who work there said yes, sell it. There is a language barrier. The price for the product was okay. She also seemed to be upset that I was using my debit card. I don't think I will shop there again because of the rude lady.​

When we called on Friday with a fridge full of spoiled food due to its gradual (unnoticed) warming…read morewhile the freezer worked perfectly, Benson Refrigeration & Appliance techs were pretty sure they knew the problem. Two techs stopped by later that afternoon to check it out and start the required de-icing procedure. We turned off both the fridge and the freezer and let the unit de-ice over the weekend with all three doors open and the inside back wall and fan removed. The techs called and came out Monday am to verify the unit was now cooling properly, put the unit back together, and explain how to limit the recurrence of icing. They completed the job successfully in less than 30 minutes. We happily paid the bill of $60 to the knowledgeable, courteous, and professional young men who represented their company admirably. We would definitely call Benson Refrigeration & Appliance again if we need to and recommend their services without reservation.

Hello, We live in…read moreSt. David/Benson az. for 20+ years and buy always our appliances from this company. They never ever let us down, they always help us when needed and they have a super service. NO worries, NO complains!!

We need two bathroom lights over the new mirrors we have coming…read more Here they are were on sale and in stock. 3-5 days , free shipping. This will work Give me two Thanks to Leonard For patient assistance.

If I could give zero stars I would and I urge you to avoid FergusonHome Tucson at all costs. My…read morehusband and I are planning to do a major kitchen renovation. I contacted FergusonHome in Tucson and spoke with sales representative Lindsey Peterson. At first I thought that she was quite helpful, but then I realized that she was disingenuous (at best) in her communications. For example, she told me that there would be no shipping charge for the delivery of our two cast iron sinks. I was delighted and thought that because we were ordering so many products from them that the shipping was simply included. However, that was not the true or complete story. I later learned that Ms. Peterson did not disclose to me that there might be an option of "white glove" delivery service in my area, which meant that while there would be a shipping charge, my heavy sinks would be delivered into my garage and not left at the end of our long driveway. Considering that my husband and I are of retirement age and we live in a relatively rural part of Arizona, this information should have been made clear to me. Her suggestion that we find friends to help us move them was outrageous. And even if delivery into our garage were not an option, she should have described and disclosed this information from the beginning. The story gets worse. To further complicate matters, Ms. Peterson told me that the Delta faucets that they offer have different (superior) components than the Delta faucets that are offered by the box stores. She told me that, for example, the Home Depot offers lower prices because the quality of their products is inferior (i.e. made of plastic and not steel.) Since I have used Delta faucets for many years, I called Delta directly and was told that 1. This is patently untrue and 2. Coincidentally, places like Ferguson (the Delta agent mentioned their name specifically) often make this assertion which is simply untrue. When I questioned Ms. Peterson about it she was unable to offer a rational explanation for the tall tale that she told me. When I asked to speak with a manager about it, I was connected to Kendrick Peters. He told me that "they can only go by the information that is given to them." I made it quite clear that I was willing to pay a little extra in order to get assistance and service from Ferguson, but I did not want to be misled or straight out lied to. Following that, I came into the showroom to look at drawer pulls and knobs and the sales clerk on the floor at the time (a man, I did not get his name) told me that "only OCD people would see a difference between champagne bronze (which is what I wanted) and their brush gold products." I was completely offended by that for countless reasons. I would have preferred that he tell me that they do not sell champagne bronze products at all. I cancelled my complete order and then had to persistently call and email them in order to get my refund. It took over a month for them to issue my credits. In short, the staff at FergusonHome Tucson only want to make a quick sale, are uneducated about their products and services, and, quite frankly, lack adequate training and social skills. May I suggest to Mr. Peters that he find a way to refrain from using the word "like" three times in every sentence that he speaks. And don't tell me "Gotcha" like I am a teenager. My recommendation to everyone here reading this is to go to a different showroom in Tucson. DO NOT USE FERGUSON HOME FOR ANY OF YOUR RENOVATION NEEDS. NEVER EVER.

Great customer service and found the range part I needed to replace. I would definitely recommend…read morethis business.

Glad to have found an appliance parts store. Knowledgeable staff, good customer service, good…read moreprices and easy parking.