Ron was a very nice guy. He really help me out alot. Was fast & easy service. Place was easy to…read morefind, many options.

Promises abound but with zero intentions of fullfilling them. Delivery experience is much worse…read more Hidden charge to fullfill promises made by the showroom You are required to stay near the phone during the 9hr delivery window or blow another 9hr of your time. They left all plastic covering on appliance. Tried to refuse delivery and was told "no way, you bought this, it's not our fault showroom lied." Untrustable sales values. Won't trust them!

0 stars if possible- when you rent from them and it's time for them to pick up their washer &…read moredryer, they will keep canceling and rescheduling the pick up in an attempt to make you pay for another month. They will not let you speak to a manager and will just go silent mid conversation while on the phone with them, forcing you to hang up call back. Yuliana is the employee I had the displeasure of speaking with. Better Business Bureau will be contacted.

STAY AWAY!!! Not worth stress!!! I bought three appliances…read more washer/dryer, range and dishwasher. Their delivery service is cut rate. The guy ran as soon as I paid and tipped him without hooking up our washing machine. (Also said they only took cash!!! Ding ding) So, my disabled husband had to go to the hardware store and buy the parts and hook it up. The dishwasher never ran. After a few days of believing it was user error, I called for a service appointment. I was told by Matt that he would mail me the part and then I could set up the appointment. So this seem to be totally ridiculous since they were booking the appointments one week out and I had to wait until the part got to me house to book an appointment?? Ding, Ding Ding!!! And btw what if I hadn't known To read the error code and look up what part it needed?! I'll never do that again! The day of appt I talk to service man. He says that he won't be able to make it to my house until 430 or five but I will be next to his last call. So around four-ish I take all the dogs outside and lock up the cats and I sit and wait. At 6 o'clock I call and this no answer. This was on a Friday. So needless to say I wasn't going to get a hold of anybody on the telephone Till late Saturday because, btw, if you don't know they are slammed on Saturday. I left a NOT nice message finally. And then later on I called back and got a hold of a woman who agreed that I should've been called if he couldn't make it to my appointment but then again I was questioning this too because I've never had a service man call and say they couldn't make it!! She scheduled me for Wednesday. And with their better tech. (Ha!) He calls and tells me he's overbooked in the afternoon and I remind him and tell him that I was left drifting out to sea on Friday and that I shouldn't have to put up with being ignored again. He proceeds to tell me the same as Matt that I will be one of his last calme at 7 o'clock he calls to tell me that he's not coming. Done. I HAVE TO RESCHEDULE!! NOT I WILL TRY TO MAKE YOU MY FIRST APPOINTMENT IN THE MORNING!! When I try to tell him that if anybody was not going to get serviced it should've been the people that didn't have a previous appointment canceled by them last week!! It makes me wonder if they canceled on them too!! He argued with me and then hung up on ME!! . I haven't had a dishwasher in a Month!! I haven't had to wash dishes for 20 years and now with a brand new dishwasher I am washing dishes !!! I just want my money back NOW!! Instead of calling tomorrow to reschedule like he tells me I will be calling for a refund, plus a refund of my washing machine hoses that we had to purchase. This is a shady company is all I got to say. STAY AWAY!!

I wouldn't even give one star. My builder used Autoco for all the appliances and they're all junk.read more

These people only care about taking your money and getting kickbacks from the appliance…read moremanufacturers. If your expensive appliance breaks a year and a half after buying it and having it professionally installed, they won't do anything to help you. Might as well buy your appliances from a big box store. The customer service is the same: poor.

Great price and selection. Knowledgable and helpful staff. No complaints at all. Made our…read moreexperience very positive. Will be returning

I did not go personally in the store but was able a ton of information from a really nice man…read more"Brian". I was inquiring about a dishwasher for my mother. Brian was extremely personable and made the purchase over the phone a breeze to accommodate my elderly Mother. I was super impressed with the customer service that we received.

The service the furniture everything I love about American freight I love the customer service…read moretheir furniture and

Had a great time buying a mattress here. Good service, easier than expected, and I was able to take…read moreit home the same day.

I had the most amazing experience calling this organization with my fireplace problem. Matt, the…read morestore manager answered the phone, listened to me explaining my problem and based on the symptoms I described, he researched the components and identified the problem. He even went so far as directing me to Amazon to buy the part. I will install it myself. Based on my interaction with Matt, I highly recommend this store if you need fireplace or grill services.

From the owner: Since 1968, Gas Appliance Service near Westport has been metro St. Louis' choice for top quality…read moreFireplace & Grill Products, Parts and Service. By providing outstanding product knowledge and customer service with dedication to quality, we have had the opportunity to grow into a successful company that sells, installs, and repairs gas logs, barbeque grills, gas lights, fireplaces, fireplace inserts, and hearth stoves. Together with our Manchester location, Fireplace & Grill Center, we have been keeping fires burning in St. Louis for over 50 years

We needed our garbage disposal removed and a new installed. They responded right away and worked us…read morein as quickly as they could. They even had a cancellation and worked us in a day earlier! They arrived promptly. James was very nice and professional. They were in and out in 20 minutes. We'd definitely use the Adept Installation team again!

This company is not typical of companies. They actually answer the telephone, set an appointment,…read more give you the price, text your confirmation and call you 30 minutes before they arrive. They do the job and take accountability for what they fix. Very rare today! They are not the typical contractor of today. It was a pleasure having them do work for us. Thank you guys!

Gas Appliance has been around for years. They started life being the gas light, gas grill,…read moreinstaller and supplier for Laclede Gas. So more people may have done business with them and did not know it. I had a problem with my gas grill and called Gas Appliance. I was able to order the part I needed over the phone without any problem. When the gas manifold valve came in they called and scheduled the install. The service tech who came to the house was friendly, efficient, and competent. It was one of those jobs he could do in 20 minutes and if I did the job it would have been 5 hours. Glad to have paid for the service.

Knowledgeable staff. Friendly workers. They're helpful people - in a variety of ways. They offer…read moremany options. It's all good at Gas Appliance.

I would not recommend this company. First time they came out, all went well. Technician knew what…read morehe was doing and was thorough, however, when my washer started leaking the next week, they could not come out for two weeks and the day of the appointment when I called to confirm appt, they said, "oh! We should have called you, the techs are in training all day".... and did not have another appointment for TWO MORE WEEKS! I would suggest avoiding this one!

Had a horrible experience trying to have Electrolux warranty work done. Tech was rude. Tried to…read morerefuse following Electrolux warranty procedure to call tech line with issues which would've cost me hundreds of extra dollars. $500 repair instead of $60!! But tech didn't care and office didn't care either when tech walked out of my home without completing work. My day off work and time and money are of no consideration to this company. I highly recommend using someone else.

My wife and I just purchased a beautiful sectional at Carol House Furniture in Valley Park, and it…read morewas a wonderful experience! FIVE STAR ALL THE WAY! We first met Dave our salesman, while browsing and thought we found the right sectional within a short time of looking and sitting on multiple pieces. Dave suggested that we could have a designer come to our home and help us by creating a 3-dimensional layout of our great room to be certain that the sofa would fit properly as well as help with other decorative insights. Danielle came to our home within a few days, measured everything, knew all about this sofa, answered all of our questions and concerns, told us about their incredible protection plan and discussed prices for each sectional option. We followed up with her a few days later when she showed us multiple angles of our room with a 3-D created version of how the sofa would look with our current room furniture. There was never any pressure to buy it. We did some additional shopping online at "high end" nationally recognized furniture stores and in some local furniture stores to see if any other better options were available to us as well as cost comparing and then, were totally convinced that the sectional at Carol House was the best choice for ALL the right reasons. We also met the store manager, Chris, who answered additional questions we had. He was so nice too. A follow-up review will be written once they deliver our custom sectional in 10 weeks. Stay tuned. Thank you for such a wonderful experience, Danielle and Carol House Furniture! We will HIGHLY RECOMMEND you to our friends! Ray and Lori Davis Town and Country, Missouri

So much for taking the time to call in. All she said was that it was too late, past the warranty…read moretime. Well I said that to begin with so Brook was no help at all!! The customer service rep basically said, some furniture is made for everyday use and some is not...evidently, this recliner couch was not. They need signs to tell you the difference.