The staff was good, but the hidden, extra fees are crazy. Be careful of the 2nd trip charge because…read moretheir ladders are too short. Do not recommend! If I could leave a zero star, I would.

Jeff and team were great to work with. I had them out for a cleaning, if nothing else, because I…read morewas having humidity issues in the basement while running the dryer and wanted to see if anything was up. Jeff discovered with a camera that the duct was disconnected in my finished basement ceiling. An unfortunate predicament, but they fixed the issue and I no longer have moisture, lint, and cat hair filling the ceiling they also upgraded the vent cover while they were here, which is heavy duty and will last forever IMO. Ultimately it was a pricey visit but they did the job and they did it well, and I would work them again. Thank you!

We've had a great experience with Adams Appliance Repair. He responded quickly and has already…read morehelped us with both our dishwasher and refrigerator. He's honest, reliable, and takes the time to do extra work to make sure the repair is done right and will last. Highly recommended.

Jerry was able to get us scheduled in the next business day and made the repair quickly. I'm happy…read moreto recommend Adams Appliance Repair.

Very helpful and kind. They were willing to help debug an issue I was having on a Miele unit…read more Reasonable pricing and knowledgeable

Doug is the biggest vacuum expert in the state. You can even trade in vacuums when buying a new…read moreone. Great expertise and repair advice as well.

Amazing place to shop for major appliances! I would highly recommend this company for a quality…read moreexperience. Show room was recently updated and looks great.

If you're planning to shop at Brother's Main....DON'T!! RUN AWAY AS FAST AS YOU CAN!! Let my bad…read moreexperience be a lesson to you. Save your money and buy direct from the manufacturer, or anywhere else, rather than going with this uncaring retailer, who sets policies that make returns or exchanges an impossibility without it costing you! 1. Went into the store to purchase a washer and dryer. Took the quote provided hone and later called to ask questions and place the order via phone. We were adamant about having a steam option on the dryer we bought, and we learned the dryer we looked at did not have this function. So, instead we upgraded to the next model up to have the steam. 2. We informed the salesperson that we were moving into our new home on August 8th, and they were able to deliver on August 9th. The quick delivery is why we purchased from them. What we were NOT told, is that they have a 48 hour policy for returns. Because we JUST moved, it took us longer than 48 hours to even try the washer and dryer. 3. On our first use, we noticed the problem with the dryer first. Oddly, there were little black hairs inside the dryer. It crossed my mind that maybe they had been used previously, but I set my thoughts aside. We set the dryer on the steam option. Within minutes, water was pouring from the front of the machine, leaking down the front and creating a puddle. These machines are Whirlpool, btw, which will not be a brand we'll be buying again. 4. Called Brother's Main and informed salesperson of problem. Salesperson told me someone would call to set up an appt to look at it. I was led to believe that the manufacturer would be coming to look at it. First, no one called to set up an appt. I called several days later to follow up, then I was finally called to set an appt. But rather than setting up Whirlpool looking at it, they sent their own delivery guys. They looked at the dryer, determined it was defective, recorded his report on his phone, then told me I'd receive a call for next steps. No one called for days again. 5. In the meantime, we learned that the washer was not filling with water. The only way we could fill the washer was to add water to it manually with the internal spout. So again I called them again. My salesperson was not working so I ended up talking to another salesperson. I feel I was being civil, but it was obvious that no one really wanted to have the hot potato land in their lap. I was told that because I was outside of their 48 hour policy, the only recourse was to have Whirlpool come look at the dryer. This is when I learned that it was only their installers that had come out to look at it the first time. I was told Whirlpool would have to tell them the machines were not working, otherwise they could not return them and get THEIR money back. This is also around the time I was informed that either way, if I return them now, I would be paying Brother's Main a 25% restocking fee. Yes, you heard that correctly! A fee to return a washer and dryer that do not work, that I bought, supposedly, brand new, and have owned less than 2 weeks and cannot use. I'll also add that these appliances were completely out of stock and would not be replaceable until October, but that they would not want to take them back after we have them for two months. 6. I waited for Whirlpool to call. They didn't call. So I call Brother's Main yet again, and finally, Whirlpool called. Bit Whirlpool could not schedule us for nearly a week. So, in my frustration, I decide that I do not want brand new, REPAIRED machines. If I wanted to buy refurbished machines I would have done that. And something refurbished should not cost full price. Because I didn't feel good about any of this, I called Brother's Main and asked them to schedule pick up of both the washer and dryer. I was reminded of the 25% restocking fee (unbelievable this was the priority). I agreed and said please let's just get rid of these so I can move on to a working washer and dryer. I was told someone would call to set that up. It is now several days past that time, and no one has called. 7. So... I call Brother's Main AGAIN. These people may hate me by now, but I'm just a dissatfied customer trying to advocate for myself. And at this point, I'm not thrilled with how my problem has been handled. During this time, I never once received a call from customer service. Instead, I was told they are too busy and too short staffed to call me. I asked if I could get the number to reach out myself. No answer. Am I surprised? Not at all. I then asked again for the appliances to be picked up and I was again reminded of the 25% restocking fee. 8. My problem remains unresolved. I did however promise them that I would write this review. They didn't show an ounce of care or concern. I was even told, well, they don't make appliances like they used to. But whether or not their employees care, I'm letting my scenario be known so others can beware and avoid this nightmare.

Really satisfied with service. Prompt - took pictures (before and after) - and cleaned up after…read morethemselves. Communicated clearly on what they were doing and how long.

Cody cleaned my Dirty Ducts today! He did a very thorough job & it seemed like the dust was…read moreactually being pulled out of the air! I couldn't believe the before and after pictures--they were amazing. My house was built in 1978 and had never had the duct work cleaned before. I called Dirty Ducts because my HVAC person thought the furnace filter was getting dirty in a very short amount of time. I am so pleased with the job Cody did today! I highly recommend Dirty Ducts!

Horrible experience! I tried to engage them for a repair to my sectional. Talked to them on the…read morephone first. Then went to the store to talk about what I needed. Then emailed pictures of the sectional. Then texted pictures. Then left a voice mail. Then went to the store a second time. They claimed that they didn't get the email, text, or voice mail. They promised that they would get back to me. They NEVER did. They simply ghosted me! I would recommend that you never go anywhere close to this place!

Just moved to town and bought a sectional couch from MFC. They warned me before it was delivered…read morethat there was a snag in the fabric and that they would order fabric from the manufacturer and send someone out within the next few weeks to repair it. Didn't quite know how that would all happen, but I took their word for it. The upholsterer came yesterday and did a wonderful job. Very pleased with the whole process and will buy with confidence from them again.

Zerorez did a great job cleaning our carpeting! It was super easy scheduling our appointment…read moreonline. I received confirmation and instructions a few days before they arrived which was helpful. They also gave about a 3 hour window of when they would arrive and called when they were 30 minutes out which was appreciated. We had a few rooms and our staircase cleaned and it was done in about 2 hours. I was impressed they were able to get out a few stains. Overall great experience. I would definitely have them come back when needed.

Zerorez did SUCH a great job on my carpets! We have 2 cats that started urinating in several…read moreplaces, and it was infuriating. Our carpets looked ruined. Zerorez got all of the stains out! I couldn't be happier, and I will recommend them to everyone. The price point was also better than what I expected.

I called to see if they repair Viking sewing machines and they said yes, I could drop it off. So, I…read moredid. My machine is older but had always been reliable. I got it out to do a project and the stitch length was off and the machine only wanted to go in reverse. Weird. So, I took it to the store and the guy asked me about it, took my contact info and that was it. Nothing else was said, and I left it with him. I waited a few days and called to follow. I talked to a woman.NOW I'm asked if I had made an appointment. What? You never mentioned an appointment when I called the first time. NOW I'm told that it would be 10-12 WEEKS before he would even look at the machine. No one ever said that. (Actually the man who check the machine in hardly talked at all. It seemed to be a bother that I was there.) The woman on the phone said that their demand is so high. And rather curtly added that I could retrieve my machine. Well, I certainly did! And found another place that treated me much better. Poor communication!!! Poor customer service. I do not recommend this business.

Very friendly staff. First maintenance/cleaning I've ever done on my 45 year old Singer. Was…read morecompleted less than a week after my appt time. Store is stocked with all sorts of parts and sewing supplies. Highly recommend them.