Ease of Appointments. Broad scope of things they can help with. Willing to try things that are…read moreconsidered outside the traditional box.

Terrible staff. People com me e and go daily. I went for a follow up appointment and the dr was…read moreno longer there. They didn't even have the courtesy to call and tell me not to come in.

After an ungraceful tumble on Tuesday (graceful is overrated anyway), I found myself at Ortho…read moreNebraska Oakview on Thursday for a follow-up. I checked in online, had barely warmed the seat in the waiting room when I was called back--talk about efficiency! From start to finish, I felt seen, heard, and genuinely cared for. Sally, the PA, was warm and thorough. She explained my break and the treatment options in a way that made everything feel a little less intimidating. Then Dr. Bruggeman came in with that same mix of professionalism and kindness, and together they quickly determined surgery was needed. Here's the kicker: they scheduled my surgery that same day! I had to juggle a few things at work, but honestly, I was just so grateful to get the process started and my wrist on the mend. This wasn't my first rodeo with Ortho Nebraska (shoutout to my other wrist and a few stubborn shoulders), and once again, they proved why I'll keep coming back...I just really hope I don't have to for a while. Thanks, Ortho Nebraska, for always handling my clumsy adventures with care, speed, and a whole lot of heart!

Top orthopedic surgeons and care!…read more This is my second go-around with full knee replacement surgery, the first was in 2009. I can't say enough about OrthoNE and their level of care. My surgeon, Dr. Sayfe Jassim, has this whole process down to an art form, from pre-surgery to using robotics and a minimally invasive procedure to a post-operative medication and physical therapy plan that is well planned and requires me to participate. I can't recommend this facility and team highly enough.

I recently switched from Kohll's Pharmacy after receiving CPAP supplies through them for just over…read morea year. Beginning in June 2025, after completing an online refill request, I was notified that an updated prescription was required to continue billing for supplies. Despite multiple follow-ups, the process never moved forward. I received repeated text reminders (June 25, July 22, August 27, and November 6) stating I was due for supplies, along with several phone calls on my end (July 15, August 19, November 18, and December 8). I also had e-mail communication with staff (J.R.G) during this time. Each interaction indicated that someone was following up, but the issue remained unresolved. Unfortunately, by the time my insurance reset for the new year and my deductible restarted, I still had not received supplies, which led me to seek a new provider. Sharing this in case others are experiencing something similar, and to help bring visibility to what may be a larger process gap.

Do Not use or go to this store horrible service i simply needed one item and only one person in…read morestore .. obviously pays their employee poorly

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

QTC is very unprofessional and completely incompetent. Do not trust them when they say they will do…read moreanything including calling you back or completing regulatory compliance paperwork. Do expect to get 3 FedEx packages, 4 phone calls, 3 text messages, and a few emails every time you have an appointment doing nothing more than telling you about the appointment.

QTC was quick, thorough, and to the point. Everything sent to the VA was properly documented and I…read morewas very pleased!

This place is wonderful. All of my children go here and have all received great care. They are…read morequick to get my kiddos in if I ever have a concern and are always so kind In explaining or answering any of my questions.

The doctors and nurses seemed fine, but the billing and office staff is very frustrating. After…read moreour very first visit I had to spend hours and hours on the phone sorting out their billing mistakes. As it stands I just received another bill with erroneous charges from the same appointment..all wrong...and will take me hours to sort out....the kicker is there is a note saying that my account is past due and they are going to send it to collections! Unfortunately I am going to have to report them to BCBS, it is ridiculous. The office staff had the same challenges. After having our past office fax twice and mail twice the records and receiving an "I don't know where they are" from the office staff I finally had to have them sent to me personally. Not acceptable. Again, the doctors are fine, but unless you have A LOT of free time and patience to deal with the billing and office staff find someone else. I have never had such a headache with a doctors office.

I came to physical therapy with a combination of problems that didn't respond quickly to treatment…read morebut the staff here kept working with me and adjusting the treatments until it was resolved. Friendly, laid-back, well organized. Front desk staff were helpful and the way they handle billing was sensible and organized. I felt like I could call and get in quickly for an unscheduled appointment if I was experiencing unrelenting pain. I recommend them.