We thought awhile before posting this review but feel that it's important for people to know what…read morethey're getting into. We own a five-year-old LG refrigerator that is making a noise like a playing card in a bike spoke. The repair person, Kevin, immediately began telling us upon his arrival that our $4,300 refrigerator was 'nothing but junk.' He heard the sound, although it was quieter that day, and I also played two recordings of the sound for him. HE STATED A FEW TIMES that he had no idea what the problem would be. First red flag. He then told us that he DOESN'T WORK WITH REFRIGERANT and that he is not licensed to do so, in the event that the problem was refrigerant related. That was the next big red flag. He pulled out the frig and took off the top panel to listen further. He put a magnet in a couple places to turn off the interior lights to listen again. Then he began to scroll on his tablet TO LOOK UP ARTICLES ONLINE for what the problem might be. That was another red flag. He put the back panel back on, scrolled further, and then took the back panel back off and reset the refrigerator digitally. He replaced the back panel again and then told us to listen to see if the noise went away when we opened the freezer drawer. He wasn't in our home more than 15 minutes, had no idea what the problem was, and left us with the advice to just keep listening for the noise and TO CONSIDER BUYING ANOTHER REFRIGERATOR. He did no actual diagnostic work, didn't remove the lower back panel to get inside and listen closer, and had no advice for how to constructively proceed to reach a solution. HE THEN CHARGED US $97.50 FOR THE VISIT, a visit with no real expertise demonstrated on his part. To add to the problem, he scratched the handle of our black stainless-steel refrigerator, a scratch that is very visible. In full disclosure, we did not contact the company about the scratch because we know they will do nothing to compensate for it. We felt that he decided at the beginning when he saw our refrigerator was a high-end LG that he wasn't going to get involved with it. He should have just excused himself at that point and not charged us for the visit. Our advice would be to pass this company by, and if you decide to call them, ask for your repair person NOT to be Kevin.

Just had some work done by Appliance Service Of Lexington Inc at one of my rental units…read more The worker, Kevin Glass, was extremely unprofessional. Kevin completed the job and left without communicating with me about what he had done. Would not recommend working with him.

I would definitely recommend Eagle Appliance services. They are reliable, prompt and excellent at…read morediagnosing and repairing whatever appliances need attention. Their prices are reasonable. They have kept our appliances operating for several years.

I called to have an appliance installed, and was kindly referred to another person who provides…read morethis service. I wouldn't hesitate to use Eagle for future services. It's obvious that they truly care!

Amazing Service from Barry at TIS Appliance Repair!…read more I can't say enough great things about Barry from TIS Appliance Repair! I've had the honor of working with him on multiple occasions when he came to repair appliances, and each time, he has been extremely kind, professional, and pleasant to work with. Most recently, while Barry was repairing my stove, I experienced an unexpected water break in my bathroom--a pipe burst, and water was pouring everywhere. I had no idea how to turn it off, but Barry jumped into action without hesitation. He quickly helped shut off the water, preventing further damage, and even assisted me in calling the emergency rental number to get additional help. His quick thinking and willingness to go above and beyond made a huge difference in what could have been a very stressful situation. This is the second time I've interacted with Barry, and both experiences have been exceptional. TIS is lucky to have someone like him on their team--his kindness, professionalism, and dedication to helping others are truly outstanding. Barry definitely deserves a holiday bonus (and maybe even a raise!) for being such an asset to the company. Thank you, Barry, for your amazing service--you're awesome! Great job, TIS, for having such incredible staff! - Pamela

I had a washing machine that wasn't draining. Signed up for an appointment next day…read more Denny came out and had my washer apart in no time. He told me that there were two possibilities for the problem, a cheap option and a more expensive one. I liked how he recommended that we try the cheap option and see if it worked first. That's the way I prefer to do business. So far, the washer has been draining without issue. I'm out a $39.99 service fee. I think it was well worth the price. Denny explained that if the washer required more drastic repairs, they waive the service fee. In the end, these guys seem like honest, knowledgeable repair technicians. I would definitely recommend and use again.

Don't recommend! obviously incompetent ! Didn't wrap my duct work.. after installing 2 AC units…read moreand 2 furnaces.. not a cheap job! The girl on the phone today hung up on me. very rude. Customer Service is awful! !

Expensive, but the best at what they do. Staff is always friendly and courteous and you definitely…read moreget the impression that they are knowledgable and well-trained in what they do.

They were prompt and placed an importance on safety. The gentleman stay for hours getting the job…read moredone right.

I was doing some home repairs and the lights went out on a Sunday. Bookman Electrical Service…read moreagreed to come out on a Sunday afternoon and though it was emergency fees, they were extremely professional, fixed my issue very quickly, and I would gladly use their services anytime I needed electrical work. Thank you so much for your hard work!

Provided professional and prompt service! I would definitely recommend!! Look no further! Family…read moreowned business and quality service hands down!