This place is so adorable! the treat selection is fantastic, and the owner is super sweet. An…read moreabsolute must visit for any pet owner.

Lovely staff and great items!! Will continue to go here to get gifts for my dog, highly recommend.read more

I think that the employees here are very passionate about their fish, and it is one of the…read morebest-kept LFS regionally. They take good care of their stock and medicate preemptively. The stock that I have gotten from here is very robust and I have had no issues.

I come here every week for my Tarantulas weekly cricket feeding, each week I am treated with the…read morevery welcoming atmosphere and people that work here! Highly recommended

I adopted a sweet young cat named "Reese". She's one year and 1 month old. I renamed her CoCo…read more She is loving and kind. So sweet and was loved by the staff there. She has coloring of a little female tiger. I have been trying to isolate her at first, so she can get used to all the sounds in the house. The process was easy and somewhat quick. It was the 3rd kennel we visited and the minute I laid eyes on her, I knew she was the one. I'm so happy to have her in my life. If you want to adopt a cat you need to be able to write a check or pay in cash. So grateful I got to her first. She's meant to be mine. Staff/volunteers are so kind and helpful. Kennel room smelled very clean. Definitely check PetSmart on River St, Santa Cruz. So happy I did Erin

This experience was honestly very disappointing…read more I have three dogs, and the cost of caring for them is significant. Beyond grooming, I also regularly spend on fresh food, treats, and other essentials, which adds up to thousands of dollars over time. This is not to brag, but to explain that I take their care seriously and expect a certain level of quality and consistency in return. However, during this visit, one of my dogs was groomed in a way that lacked overall balance and did not feel properly finished. It honestly felt worse than what I could have done at home myself, which was very disappointing. At another place, while I understand that appointments typically need to be adjusted 24 hours in advance, unexpected situations can happen. Being asked to pay $50 without any flexibility in such circumstances felt unreasonable and uncomfortable. Overall, the level of service and consistency did not match the cost, and the pricing felt unclear and inconsistent depending on the situation. These experiences have significantly reduced my trust, and I will likely choose to go a bit farther in the future to find places that are more reliable and consistent.

We've been coming here for years. This is a small family owned business and the couple that owns…read morethe shop are extremely passionate about their animals. The fish are extremely healthy and active and the reptiles are well taken care of. Would definitely recommend stopping by! 10/10

I wanted to take my young son to check out the pet store, see the animals and get some treats for…read moreour dog but immediately felt unwelcome. It was not a big deal that half of the store was closed due to the rescue snakes being sick. But we the vibes in the store were super unwelcoming. My son wanted to see the fish in the big tank but the lady said she wanted to set her chair in front of it. My son put on finger on the glass but was screamed at from across the store not to touch the tanks. There were no signage stating so otherwise I would have told him the rules. Very unwelcoming, dark cluttered store. Would not be returning for anything. Would give less than a star for customer service.

Love specialty dog supplies! We were walking through Capitola and decided to pop by to find a gift…read morefor my family dog's upcoming birthday. Shop is tiny but packed with toys, supplements, gear, and super adorable treats! Seemed to be carefully curated with pet health in mind. Very tempted by the "White Paw" toy case and dog wine LOL. 3 treats was around $21, which is a bit steep, but I do appreciate that many of their treats are locally baked and thoughtfully made.

Good selection and fair prices. staff is friendly and…read moreknowledgeable. I have not tried the bathing area yet.

Me and my family always take our Mocha here for nail trims. They're always so sweet and they gave…read moreher a little bandana after that we love to keep on her now! Thanks

Great local farm animal pet supply I buy my chicken pellets there and mealworms The staff is…read morefriendly and fair prices

Scotts Valley Feed is a great community based program. They recently donated TOys and hay cubes…read morefor our Holiday gift bag program for needy rabbits in shelters - They have worked wiht us for a decade - When there is a need Scotts Valley fee helps. Love Scotts Valley Feed! Heather Bechtel The Rabbit Haven and Cavy haven

Well sadly, the scarlet badis that we got a few months ago was not a female but just a very pale,…read morenon dominant male. We had to give it a shot since it was so promising and I was glad to support them. On the other hand, the cpd that we got from this store are the most vibrant in my tank. They have distinct dots and stripes beyond just the male and female differences. I'd say that the fish here are high quality :)

I use to like this store when the previous owner ran it but since the new owner, the hours of…read moreoperation are inconsistent and it seems they do not give a crap if the sign in the window says 11-6 Sunday 11-7 Wed- Sat. And the sign says OPEN. I have been here several times going out of my way to give them business but they just lost mine. I hope others will read this review and stay clear of Fintastic. Bad business.