Paid for one month of service & did not show up. Lied about coming for weekly service. Pool was…read moreleft green, weekly cleanings were not done as promised, & communication was poor. Photos and messages document everything. Do not recommend. Ct pool care and repair - Christopher Traylor

My pool was completely green and CT Pool Care came in and cleaned it completely. Their price was…read moreamazing and they got the work done in good time. I highly recommend them to anyone with pool issues or anyone who needs their pool taken care of.

I would give zero stars if I could. I have had American Pool Pro for years, when a guy named Micah…read morewas running it back in 2017. He did an excellent job running this business. Fast forward to Graham taking over a couple years ago. Pool service went down hill. Had a pool guy named William who at least kept the pool clean. He left and I had multiple turnovers of people. Seems every couple weeks a new guy. Pool does not seem clean. Weeks go by and tiles are not even brushed. I'm home and watch the pool guy. Always had my pool cleaned every Thursday for YEARS. Now, Graham says it can't be done and they have to come on Mondays. He is rude and somewhat aggressive on the phone, if he even bothers to call you back. After a week he might respond. Anyways, the last day I had service the pool guy told me that the more expensive jobs in Toluca Lake were being done on Thursday. Guess the BIG pools in Toluca Lake paid more than my measly $125 a month. Maybe he wanted me to quit, thus he moved me to Monday. ZERO loyalty to long long term customers. I sent Graham a message terminating service and he didn't even bother to respond. I have his emails where he would repond a week later if at all. I'm sure he might bash my review and deny any of this with his rhetoric. I could care less. This is exactly how I saw it and what transpired. Pool companies are a dime a dozen. At first, Graham talks a good game. Read the negative reviews for this company. I'm extremely happy with the new pool service I found. A few friends referred me. Got my Thursdays back for 10 bucks more. Win win. OH, and when the new service came, the first day, he opened up my filters and they were filthy, black and was broken in spots, and had multiple patch work done. I saw them and took pictures of them. This old company was supposed to clean and maintain my filters, which I paid extra for. Guess that wasn't done properly. No wonder pool looked so crappy and green the last few months. I had to purchase 4 new filter panels. Pool is beautiful now. Same guy comes and is great. Beware and stay clear of this company.

My neighbor referred me to this group and from the start they were very attentive and…read moreknowledgeable. They helped us bring our pool back to life so we could it during this warm weather

We were so excited when the house we bought came with a pool. Unfortunately, we never have a pool…read morebefore so we knew nothing about pool-care and too lazy to google up anyway. So, a friend recommended us to this company. Our pool was fairly clean to begin with since we have a system with robot and everything, but still, it requires care. So we only ask for service twice a month just so that the water chemistry stays at top notch quality. We've been with this company for 2 months now, can't be happier and the price is reasonable. I don't know why they have bad reviews. Those that left bad reviews could very much be his competitors since they have so much knowledge about pool (at least that's how I feel, like, if you know about pool that much, why don't you just do it yourself then???). Anyway, great service, great guys.

I submitted an inquiry because my pool filter motor wasn't working after all the rain that we…read morerecently had. I would turn it on and it would make a couple popping sounds and then would trip the circuit breaker. Jon responded to my inquiry really fast and agreed to come to see what the issue was. Jon texted me that he was going to be at my house between 9-10 am so I figured it would be closer to 10 am similar to most service industry folks. Jon had told me that he would text me 15 mins prior to his arrival. Sure enough, I got the text right at 8:45 am and he arrived right at 9 am. He quickly assessed the issue and later provided the quote for the repair. While I ultimately decided not to use Jon because my wife and I found out later that day that our pool cleaner was able to do the repair, I would call him next time around. It's hard to know people in a 15 minute conversation but I felt as though Jon was very reliable, professional, knowledgeable and his quote was reasonable.

Professional Pool Experts takes excellent care of our pool. Dulce and her staff are helpful and…read moreprofessional.

The staff of professional Pool expert is outstanding and reliable. They have been cleaning our pool…read morefor several years and always do a great job. Before I found them, I had a series of pool cleaners who were not reliable and did very poor quality work. I'm happy to give them five stars!

Gee, thanks VivoPools. Due to your administrative inabilities our pool was closed by the health…read moredepartment. You should have submitted the forms to show that we are in compliance with the new laws-- and YOU DID THE WORK! What a pain. I hear there are MANY MANY pools closed because of this kind of inattention by Vivo.

Props to VivoPools! I hadn't cleaned the pool in about 2 months, and algae was building up, it…read moresmelled, and the chloring bars had disintegrated long ago. I called VivoPools from a recommendation through a friend, and they did a great job. The specialist showed up on time, was very professional, and had the pool cleaned up faster than I could have imagined. The specialist even gave me advice on how to keep my pool clean on my own, instead of trying to push me expensive services like I've seen in the past. If I ever need more pool services, Vivo Pools will definitely be at the top of the list.

My pool had been solid green for quite some time before I approached Tom. Previous pool cleaning…read morecompanies either suggested expensive part replacement, or electrical RE-work for my pump, in any case, it would cost thousands of dollars. Meanwhile, Santa Ana wind blew tree branches, leafs, deck furniture into the pool. I was devastated. Tom accessed the situation and told me up front how he would approach the issues and two months later, after several rounds of deep filter cleaning, without buying new parts, my pool is blue again. Crystal blue that is. I've never seen the bottom of my pool this clean. I can't thank Tom and his guys enough for their honesty and professionalism. I highly recommend their service !

We recently had to find new pool service as our last one just quit. Pike pool and Spa is great!…read moreThey came and cleaned our pool the cleanest we've ever had. And they send an email with the weekly services provided. Not one of our previous pool service company's has ever done this. It was a nice surprise. Pike pool shows up weekly now, on time and very reliable. I recommend this company

Our pool needed some major repairs. I contacted multiple companies and received three bids. I hired…read moreDavid Arellano and I am glad I did. Good communication and dependability were key to completing this job. When a pedestrian area needed some extra work, David removed his previously placed concrete and resurfaced the entire area. I was extremely impressed by this and the overall quality of his work. Thank you David. It was good to partner with you and find a company I can trust.

If anybody is looking for an honest pool person call David.. I've been thru a few pool guys but…read moreDavid is by far the best.. if I have any pool issues he comes and takes care of it and his prices are great.

We were extremely happy with our pool experience. Todd was great and got rid of an algae problem…read morethat my husband had been trying months to resolve. Because Todd was so helpful and easy to work with we now have his company servicing our pool. We would highly recommend his company!

After 8 years of poor to mediocre pool service, the owner of the house that…read morewe rent finally fired the previous pool company and hired this young couple from a friend's recommendation. They stepped in and had the pool sparkling within two weeks and they keep it that way. On their second or third visit they took the filter apart and cleaned it ( a big job); something the previous company didn't do in the eight years that we have lived here. These people could not be more professional and conscientious.