1. Aqua Golden Line

    1. Aqua Golden Line

    0

    San Antonio, TX

    Aqua Golden Line

    5.0 (1 review)
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    Services - Aqua Golden Line

    Water purification system cleaning and maintenance

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    2 years ago

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    I'm really glad a neighbor of ours (Ms. Ida) recommended Texas Blue Water Filtration. After doing…read moreextensive research on the different big-name companies and meeting with them and what they have to offer, this company is the best so far! Great customer service all throughout from speaking with Ms. Myra over the phone to set up an appointment consultation with Mr. Alex and the installation of "The Works Package" with Mr. Anthony and Mr. Jose! Unbeatable prices and savings! They are honest and straightforward with how this works. This is our first time getting a water softener. Alex was able to explain how the system works and was also able to answer all of my questions and concerns. Being the son of the owner, he is humble and also a hard worker. He makes us feel that we are in good hands and takes our anxiety away by assuring us not only by words but also by action that they will be there when there is a problem with the system. Anthony was also able to answer my questions during installation. He is a very knowledgeable technician. I spoke with Cristina and she was able to set up an appointment within this week when there was a problem with the drinking faucet (loose screw that I tried to fix myself, but i couldn't). Anthony and Jose had modified a screw/washer that could fit in the sink space, and it worked. They were in and out quick and also was able to test the water again and everything was good to go!

    I had a generic water softener since I moved to TX in 2015. It went bad and dumped softener into…read moreour toilets - which clogged some of them. My home warranty sent someone to take a look at it and when they stated I needed to get it replaced, they gave me a quote that I was not happy with. I asked for recommendations on who I should have replace my water softener and many of my neighbors recommended Texas Blue Water Filtration. I called on a Tuesday and they got me a new upgraded system 2 days later. I got the softener with the whole house carbon whole house filtration. I love how quick they were to respond and how they explained how everything works in the system I got. Wife noticed a difference in the water the same day. I highly recommend this business!

    Kinetico of San Antonio

    Kinetico of San Antonio

    (65 reviews)

    We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

    Despite my initial high expectations of this being a reputable company, I have encountered numerous…read morechallenges from the outset. I have had several technicians inspect the unit, and three units have been replaced by "master techs" who have been unable to identify the cause of our excessive water usage, which exceeds 15,000 gallons during our absence for the majority of the day.Upon consulting my own plumber, I was informed that the water softener is the root cause of the leak. Following my plumber's confirmation of the issue, the unit was shut off, and my water bill returned to its normal state.However, this company has yet to refund me for the water bill or resolve the problem within months. Despite numerous continuous conversations, no solution has been found. When I have requested a refund and the removal of the faulty unit, my account remains unresolved, and I continue to face difficulties with Hope to just have them removed from my home and my credit

    Aqua Golden Line - waterpurification - Updated September 2026

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