Third time using Aqua-Jet Miami! I've always had the best time on their boats and their captains are fabulous. Whether you want a relaxing day or a fun vibe you'll be able to find it with them. I highly recommend. Thank you Captain Jonathan for being such a vibe and showing us the best time for my Bachelorette. read more

"Captain" of the boat has no respect for paying customers. He cusses at them, yells directions, and overall is very rude. I don't recommend this company to anyone and if there are other options choose them. read more

Had a party today for my daughter's 15th birthday. It was suppose to be a special day. It was not. Thanks to Aqua Party Boat that special moment was tarnished. The captain that was there was nice and a good captain, the only thing I didn't like was that when the trip was over he got off the boat and started telling people I slapped my husband for looking at other women. Let's start off by saying that is completely false and secondarily where is the professionalism? The lady who was assisting the captain was a little rude. She continued to turn down the music, even during the father daughter dance completely ruining the moment. The captain would allow us to turn up the music and next thing you know she would come and turn it right back down. We retried the father daughter dance three times because she continued to turn off the music. She would not allow me to set up the food and drinks as I felt most comfortable, of course within what they allowed. Seems to me she has a superiority complex, and wants to be in control. Beware they state there is enough bottled water, but there is most definitely not enough water for 45 passengers. So if you decide to hire them, understand they will not have enough water and soda for you. We didn't even have 45 passengers on board, imagine had we actually had the 45 passengers we were allowed. Everyone would've gone thirsty. The trash would be overflowing, and they would not come and change it. Lastly, Kira is as good as a door knob. She is as generic as it can be. Offers zero help or information. Zero guidance. If you message her you'll received a response from her three days later, if that. The day of the event she is completely useless. Will not answer your calls or text messages. If you are having a party they only allow you to come on board 15 minutes prior to set up. That's not reasonable at all. Kira told me as a courtesy she could allow me 30 minutes instead of 15. Still definitely not enough time. so sure they want you to use them as a party service, but they don't want you to be a nuisance because of the party. Kira and the captain made it seem like it was such an inconvenience for us to do light decorating. But again, they want you to use their service to do your parties. They want their cake and eat it too. I received several quotes from different boat rental companies. I picked aqua party because of the amenities they stated they offered, although they were the only company who did not offer food or snacks. The large floats, I was promised, specifically the ones I had requested were not delivered. The floats I received at max could fit five people each (X2). Again, not enough water. I rented for 6 hours because we were suppose to anchor for 4 hours, at least. We were anchored for 3 hours. Felt like our party was cut short. I was promised we would be able to go to Monument Island, when I informed the captain he made it seem like it would be too much of a mission. So the captain ended up taking us to trashy haulover where my children were exposed to nudity by men and women. Police had to get involved. Lastly, once the trip was over we were quite literally kicked off the boat. We were picking stuff up and trying to get everything out and at the same time we were being rudely rushed to get off the boat. They said they had another party coming in, but who books immediately after one finishes? Do they expect me to snap my fingers and make everything I brought on board disappear within seconds? They should not inconvenience me so they can squeeze out every penny. Also, find a Party boat Rental company that has a marina with a parking lot. This marina does not have a parking lot, which is extremely inconvenient. At the time of booking, I was not advised of this issue. It was not until after I paid the deposit that I was informed they had no parking available. At the end of the day this is my fault. I knew Kira was not professional, and I conducted business with a company who has an individual like that representing them. All the red flags were there, and I didn't take it as a clue. read more

I would recommend this company to all my coworkers and close friends when in Miami. I was looking to go sailing during my short weekend trip and all tours were sold out. I contacted Kira who responded quickly via phone or email. She was eager to help and every suggested other options for my party of 5. We were able to go out on Sunday afternoon with Stephan. He was great also. My girls and I had the best time on the boat with him. He danced laughed and joke with us and was very down to earth. The boat was also equipped with light soft drinks, water, and a bluetooth speaker. As we toured around Miami he showed us a few celebrity homes and landmarks. I can't wait to go back to Miami to book another tour with them. Thank you again Stephan and Kira for a great time. The bride was very happy. read more

My husband and I had a great time. We did the flyboard experience with Oliver and he was patient and understanding. The bay is salty so try your best not to open your mouth. Our reservation was for 4pm but we left a little late due to the weather conditions. We had to get back to the parking lot before 6pm and their team understood that and let me and my hubby go before the other group. We reached our car on time and had an amazing time. We would definitely go with them again read more

The experience was amazing ! Very nice and helpful team ! I can't wait to fly again ! Plus, they have very prices for the quality of services you get ! read more

This is a scam. Though they refunded our money back and tried looking for other options they cancelled on us at the very last minute. We drove for 30 minutes all the way from Bal Harbour. RIDICULOUS. read more

I found this business via Groupon (they had a pretty good deal listed). I was in the Miami area celebrating my birthday with my friends. I called and spoke with a very nice woman by the name of Myleen. I told her I wanted to bring a party of 8 on board one of their board for the afternoon. We communicated back and forth via phone and email multiple times to confirm the reservation. On the day we were set to head on the boat, my friends and I were greeted by a very unwelcoming and somewhat rude "owner" of the company. He told us in the most condescending tone that he could not accommodate my party size. He was dismissive, abrasive and completely unapologetic. I was almost in tears with frustration that he was so unaccommodating. I showed him multiple emails between Myleen and I that mentioned nothing about a 6 person restriction. He told me he didn't care what my emails said. The final consensus was that I had to tell 3 of my friends they weren't able to come with us (which was deeply saddening). I wouldn't recommend this business because of their terrible customer service. Also, there's plenty other boat rental companies in the area. read more