Gerardo did a great job with our water softener installation. He was professional, knowledgeable,…read moreand very patient in explaining how everything works. The installation was done neatly and efficiently, and he made sure everything was working properly before leaving. He also answered all of our questions and explained the maintenance clearly. Really appreciate his work and would definitely recommend him!

We had a reverse osmosis and water softener system installed, and I couldn't be happier with the…read moreexperience. The plumber was professional, knowledgeable, and took the time to explain how everything works and answer all of our questions. The installation was clean, efficient, and completed with great attention to detail. Everything works perfectly, and we can already notice the difference in our water quality. It's hard to find someone who takes such pride in their work. I highly recommend their services to anyone looking for a reliable and honest plumber. Thank you for a job well done!

What a great difference our new water softening system has made in our home for the way our water…read morefeels. We are excited to no longer have the horrible scale build up on our appliances and have noticed we need radically less soap in the shower. Additonally, we are really enjoying the reverse osmosis system under the counter as well to make sure we have safe drinking water for the family. The owner Justin was patient and explained their products and benefits well. Extremely knowledgeable with every question I had. I did some research before deciding on a system and this company only uses the best products (tanks and valves) and won't try to unnecessarily sell you on a system you don't need or cheap out with lesser materials. Fair quotes- great work- don't look any further if you need a water softener for your home.

Justin was very knowledgeable and clearly knew what he was doing. He installed the water filtration…read moresystem and the under-sink RO efficiently, kept everything clean, and didn't leave any debris behind. Even though our 2026-built home didn't come with a water loop, he found the best spot and made the installation look seamless. He even handled a putty patch-up too. The wait time was a little longer than I would have liked, but once Justin arrived, I felt like we were in good hands. Despite the delay, I'd still keep PureFlo on speed dial.

I had an excellent experience with True Water! Chris was incredibly professional, knowledgeable,…read moreand friendly throughout the entire process. He initially came out to replace the filters on my reverse osmosis system, and when it turned out the tank and membrane also needed to be replaced, he came back promptly and took care of everything. He explained the process clearly and made sure everything was working perfectly before he left. I really appreciate the great customer service and quality work. I will definitely be using True Water again for all of my future water system needs. Highly recommend

Chris came out to repair a leak coming from my water softener. He provided clear communication and…read morewas easy to schedule an appointment time. When he arrived, he was extremely knowledgeable and able to diagnose and fix my issue in the same visit. His quote was reasonable and I was very happy with the results. Will contract him again if I experience any issues in the future.

Jose was great. Happy with the installation and the way the system is functioning. Also - Jose is a…read morevery nice guy.

It is hard to find both a trustworthy and competent plumber, but look no further than Jose and his…read morecompany Bay Area Water Conditioning. I won't go into all of the issues we faced with others we've hired to help our home water issues. We are on a community well which poses its own challenges. Jose advised us on the appropriate water softening system and helped us move our whole house water filter to the correct place on the house's infrastructure. He also assisted us in finding a suitable filter system that worked with our existing filters. He did this with a thoughtful and caring demeanor at a reasonable price. If you are looking for a soft water solution, you've found the best person with Jose.

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

Great product, install team but the way our main contact treated us afterward was unacceptable…read more I rarely take the time to post reviews because I understand how this may impact a business but I felt it was important to provide an honest overview of both the positive and negative aspects of our experience. The water softener itself seems to be working well and the technicians who handled the installation were professional, efficient and pleasant to work with. That initial phase of the service was excellent. Unfortunately, our experience with Eduardo, our main point of contact for ongoing support, was very disappointing. Later that night after the installation, we noticed a puddle of water coming from a leak on a washer line adjacent to where the garage sink was removed and the water softener was installed. We messaged Eduardo that evening and he arrived the following morning, which we appreciated. During the visit, he claimed the leak was unrelated to their work, but offered to send a technician to assist as a favor. Eduardo stated that because it was a minor leak, someone would come out the following week or whenever a technician was available. However, security footage later confirmed that the installer had shifted our washing machine while removing the sink to place the water softener and salt container, which likely caused the issue. As soon as I got home, I called to ask that a technician be sent out as soon as possible because no one wants a leak sitting in their garage even if it's not an "emergency". He agreed to have one of his technicians out the next day between 8-9am. The following day, no technician showed up and it was just Eduardo who arrived 10 minutes late. He looked at the leak and then proceeded to lecture me about "raising my voice" on our call the day before telling me I didn't need to escalate for a quick fix and that he'd have sent someone immediately if it were a "real emergency". I was honestly in shock. I was direct because I wanted the issue addressed sooner. I was in no way being disrespectful and I have the phone conversation as well as the in-person interaction the next day on record to back that up. Being reprimanded by a service provider for raising a legitimate concern about a leak coming from the installation is inappropriate, especially after paying a premium price for the service. I apologized in the moment because I was shocked and caught off guard, but afterwards I was upset enough that I had my wife finish the conversation. While I appreciate the quality work of the installation team, Eduardo's unprofessional handling of the situation makes me hesitate to recommend this business.

Was referred to the water hookup by a friend. I also spoke…read moreto other companies as well to get quotes. But Trevor won me over with his communication and pricing. It's always so overwhelming trying to decide which company to trust for these things. It was so frustrating even getting a quote for other companies, they all required an in home visit first and it just took too long to even get an appointment. But Trevor was able to give me a quote after I gave him all the information he needed over the phone. He still came by for an in-home consultation to confirm everything, and we scheduled the install for that same week on Saturday. It's impressive that Trevor does everything by himself, from the calls, in home visits, to the installation for both plumping and electrical! That's probably how he's able to keep the costs down, while other companies have to pay so many different people. He also offers a few other discounts, such as referral, military, first responder, etc. I love that it's just one person I talk to vs other companies where there's too many different people to handle different things and how hard it is to get a hold of anyone. Trevor is great with his communication, he has always picked up every phone call. Although there are some times when the call doesn't go through for some reason, might be due to no reception in some areas. Trevor was able to explain everything in detail and explained how the Clack system is super efficient and one of the best. I can confirm he's correct after doing my own research. He even provided the concrete slab that the water softener has to sit on. He installed the sewer drain line and an outdoor electrical receptacle. So far, everything is working great. I wish we installed the water softener system sooner. I still get water spots on chrome, but it's easy to wipe off. Probably other kids of residue and not minerals anymore. My hair and skin feel so much better. Also, I was concerned about watering my many houseplants with the softened water since there's now salt in the water, but Trevor reassured that the sodium amount is super minimal and won't harm my plants. Thanks for making this experience super smooth and easy!

6 month update: all is going smoothly with water softener!…read more Original review: We wanted to thank Trevor for his amazing help in installing an Eco Twin 2.0 in our home. Our water is night and day better than it was before. I can drink from the tap with no mineral taste. I can wash my hands without a gallon of soap. I can rest easy knowing my home's plumbing is better protected. The price of the full install was very reasonable and Trevor made scheduling easy. From start to finish Trevor was super helpful and easy to work with. He made an initial consult visit to make sure he knew the house layout and all the materials he would need for the install, and then came out a couple of weeks later to install the unit. One thing I liked is that he is also a licensed electrician, and was able to pull wire directly for the unit and he even installed a new, unused outdoor outlet near the unit solely for our convenience and use. This shows an attention to detail and quality that I really appreciated. The install went smoothly and Trevor gave us a nearly one hour long in-person training on all the things we need to know about owning the water softener. He allowed us to record the video which gave us a ton of peace of mind. Within the same day our water was vastly improved. We also received a followup call from Brenda, one of the owners, and she was very helpful and friendly. We are very grateful to Trevor for his time and help and are loving our new system!!!

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

I had Copperfield Plumbing out to fix a copper water pipe that was leaking (March 2026). I never…read moretalked prices with them. I was quoted $380 by the repairman after he looked at the problem. It took him about 20-25'. The technician was skilled, polite and efficient. I wrote them a check, but I was not given a written estimate, nor was I given a receipt. NO itemized information on the charges at all. It seemed like a lot of money!!! I called the secretary later that afternoon and she had the owner call me back. He listened to my concerns and we arrived at a compromise. So, just be informed of the charges beforehand and get multiple estimates if you can. Copperfield Plumbing is a reputable and flexible business and a good choice if your due diligence is complete.

Fidele came on time and fixed the stoppage. The day before I waited until 6:30 pm for another…read moreplumber. He's history. So give Copperfield a call if you want a reliable and conscientious plumber! Trish Coveney-Reed

The sales person has been very professional kind and on the top of all my requests and calls right…read moreaway gets back to me. They came and solved the problem on the spot.

Apparently, Robert's time is far more valuable than mine. Who knew?…read moreI rearranged my schedule, turned down other plans, and made myself available for a scheduled estimate with Robert from Life Source Water Systems to discuss installing a whole-house water filtration system. I did my part. I was home, ready, and waiting. And waiting. And waiting. An hour and a half later, I was still waiting. No knock on the door. No phone call. No text message. No carrier pigeon. Nothing. Now, I completely understand that things happen. Jobs run long. Traffic exists. Emergencies come up. Life doesn't always go according to plan. But common courtesy is still free. A quick 30-second phone call saying, "I'm running late," would have been appreciated. A text saying, "I can't make it today," would have been even better. Instead, the message I received was loud and clear: my time wasn't important enough to warrant even the smallest amount of communication. It's always interesting when businesses expect potential customers to respect their schedules while showing absolutely no respect for the schedules of the people they're hoping will spend money with them. Needless to say, if this is the level of communication before they've earned my business, I can only imagine what customer service would look like afterward. Thanks for the estimate, Robert. Oh wait...

Unlike other companies I called, Operator answered and had Alvictor come to my house within 2hrs…read more and communicated through txt and call prior to arrival. My faucet was a simple fix. There was debris in the filter that caused low water pressure. He was well mannered, very knowledgeable, and in and out within 20mins. Very satisfied!

Had a plumbing leak coming from a leaking elbow in my basement ceiling…read more They came out the next day and had it done fast. I wasn't able to use my kitchen sink water, so fast service was important. Cost $475. But fast service was worth the price.