After 25 years, my Concord home needed a full HVAC replacement. I did my homework -- four quotes,…read moreverified equipment certifications, asked hard questions about duct sealing, zoning, and equipment sizing before deciding. A-1 answered every question confidently, corrected a spec error in their own quote when I caught it, and put everything in writing before I signed. Install day: Austin, Joey, and Edgar showed up on time. Floors covered, shoes covered, house treated well. Two days -- day one removal and new equipment, day two ductwork and zoning. Heating and cooling tested before they left. Full documentation handed over on the spot. No hidden charges, no surprises, no change orders. Price was mid-range among four quotes, but the warranty structure -- lifetime workmanship, no-lemon guarantee, payment at completion -- made it the best overall package. Still have HERS test-out and city inspection scheduled, but based on every step of this process I'd recommend A-1 without hesitation. Austin, Joey, and Edgar did a great job.

While I was deciding to add a mini split to my 1938 home, their estimators were careful, listened…read moreto my desire to maintain as much aesthetic of the coved ceilings as possible, and were the only company who came up with creative and solid options to do so. They removed the old heat "oozer" in the living room, used the existing flue and mounted a lower unit as I was hoping. Three years later, they've been out twice for what they consider warranty work (a small pump failed) and charged me zero for the house call or the parts. They also helped me find a loan and proceeded the PGE rebates for me.

We had our AC stop cooling in the middle of a hot day, and with two young kids and a dog at home,…read morewe were pretty stressed. Keon Garcia came out and did an outstanding job. What I appreciated most was that he didn't just start replacing parts. He thoroughly diagnosed the system, explained what he was testing, and walked me through the results. He showed me that the capacitor was testing low, the contactor was worn and pitted, and even performed a megger test on the compressor to verify it was still healthy. After the repairs, he confirmed everything was working properly by showing me the compressor amperage had dropped back to normal and that the system had an 18-degree temperature split. Keon was patient with all of my questions and never made me feel rushed. He explained the pros and cons of the recommended repairs, including the hard-start kit, so I could make an informed decision instead of feeling pressured. I really appreciated his transparency and professionalism. By the time he was done, our AC was cooling properly again, and he even worked with us on the final price. If you're looking for an HVAC technician who is knowledgeable, honest, thorough, and takes the time to educate his customers, I highly recommend Keon Garcia. Thanks again for getting our family cool again!

Alternated telling me he wasn't a sales man and didn't want to pressure me, and pressuring me to…read moresign that day. Forced some sales video on me and acted shocked and hurt that I didn't find it valuable. Called when I didn't respond to the bid and when I told him I went elsewhere because he was pressuring, said "I thought we had a connection"

When my Ac stopped blowing cool air at the start of the summer, I found this company and Justin…read morequickly diagnosed the problem with my air conditioner, replaced the faulty voltage stabilizer, and recharged the system with new coolant. The AC is now blowing cold again and working great. Justin was very professional, explained everything clearly, and completed the work efficiently. I really appreciated his honesty and the quality of the service. I had a great experience with this company and would definitely recommend them. Thanks again for getting our home cool and comfortable again !

!!PLEASE READ FIRST!!…read more I should have shopped around instead of rushing into hiring this company, that's my biggest mistake. I recently had a new washer and dryer installed, and the installer told me my water valves were leaking and needed to be replaced. This was the first company I called because of their high number of reviews, which I now regret trusting. The price I was charged to replace those valves was outrageous--nearly $1,100, and they didn't even bother to repair or replace the sheetrock afterward. For such a basic job, that alone felt excessive. It gets worse. After doing just one load of laundry, my water heater on the second floor started leaking down into the first floor. This had NEVER happened before they worked on my plumbing. I called them immediately, but they couldn't send anyone out until the next day. When a technician finally arrived, I was quoted $4,000 to replace the water heater. That didn't sit right with me, so I decided to get a second opinion. I contacted another company, and the difference was unbelievable. They charged me $2,300 for the same water heater replacement, showed up within an hour of my call, and completed the entire job in about two hours. Out of curiosity, I also asked them what they would have charged to replace the laundry room valves. Their answer? Around $350. So I was charged nearly three times the going rate for a simple repair, and then quoted almost double for the water heater replacement. That's not just overpriced, that feels completely PREDATORY. I strongly recommend getting multiple quotes before hiring anyone, especially this company. I would not use them again and would not recommend them to anyone.

My AC blower stopped working so I called EHC. Eros came over in less than 1 hour (on a Saturday!)…read morebecause his team had done prior work on my system 3 yrs ago to replace a blower motor and he wanted to inspect and make sure it was quality work. Turns out the replacement motor was fine. The motor capacitor went bad. It was a relatively quick fix. Thank goodness, because its 95 degrees out this weekend! Thank you Eros and EHC.

Our AC shorted and wouldn't turn back on - of course it was 7pm on a Thursday night, right before a…read moreheat wave. My husband got a company scheduled to come out Monday but with 2 young kids, I wanted someone sooner. I send EHC a message through Yelp and got a response fairly quickly. Noel was at our house within an hour and talked my husband through the diagnostics and whatever else he did. He figured out the problem, was able to solve it tonight, and was leaving our house by 9pm. Noel was super nice and thorough and we do appreciate having this solved quickly!

When my 84 year old fathers Trane heating and Air conditioning system went out the end of June. We…read morehad to find a reputable company quick. We needed to replace a 24 year-old heating and air-conditioning system, Galaxy came up as number one of our first choice. We made an appointment, A gentleman came out, he emailed us a quote, a day or two later. When we had more questions, Galaxy sent out another gentleman to go over additional questions and we settled on the same, trane/American standard system . Within a week the full system was scheduled for install. The young men who installed the system were very respectful of the property very respectful of my father since his house is immaculate. You would've never known they were even there they cleaned up so well. They completed all the work in one day, which was shocking they went above and beyond and replaced a water nozzle that had been leaking under his house for who knows how long. We are forever grateful lifetime customers. We hope that you will be too. Thank you, Galaxy for your professionalism, hard work, above and beyond and work ethic. Your lifetime customers The Gilbert family

This summer our AC died as it was over 30 years old and very inefficient. I reached out to three…read moreHVAC companies and obtained several quotes. Chose Galaxy for several reasons: First, Matt Miller was the person who visited and spent a lot of time with me explaining everything. He also gladly accepted follow-up phone calls. Matt was very professional and also very fair on the pricing; I ended up choosing a high efficiency system. Galaxy's 3-man install team was great! Ramiro, Mohammed and Vladimir were efficient, smart and professional...they did an outstanding job with the installation, took the time to explain everything and knocked out the install in just over 1 day. Thank you Matt, Ramiro, Mohammed and Vladimir!

We had our old (and dead) HVAC replaced by First Choice and we were 100% satisfied. Steven is…read moreawesome - professional, friendly, informative and prompt. I would recommend them to anyone in the Benicia area and won't hesitate to use them again.

I rent a property in Hercules, and under my agreement I cannot service my own Hvac equipment. Had…read moreSteven come in and diagnose my system. He found a failed controller (thermostat) and inspected the rest of my system. He was extremely thorough and well mannered. Would definitely recommend him for future work. Side note-my dog even loved him

Simon did a great job helping us understand our plumbing issues was very informative and…read moreknowledgable, professional and nice. We would definitely use Jazz again!

Called Jazz to change out laundry bibs that were stuck, and they came out within a few hours. Gave…read moreme a price after looking at the work. Given that I didn't have to wait days for an appointment, I agreed to the price, which was initially high compared to others. That being said, it ultimately became roughly the same, if not a little cheaper, than other places that charged by the hour or quarter hour, as the job was a little more complex than initially thought. The guy spent almost 2.5 hours here to change out two bibs (again, way more complex than he probably thought), and he did a wonderful job. My problems were addressed same day, same visit. If I chose other plumbers, I would have waited days before my items were addressed. I've used Jazz before with my older AC unit, and they will always have a spot in my contact list if I need help with my HVAC or plumbing.

Great family owned and operated business. It's great to have a local business we can all work withread more

This company came out to look at my air conditioner. It wasn't cooling. He looked at my filter and…read moresaid it was dirty. He wouldn't let clean it and he didn't either. It was a reusable filter. He took the filter when he left. I called the twice, no answer and still have not gotten my reusable filter back.

I called and made an appointment but had to change it due to my work schedule. I said I would call…read moreback in a few days and did via text and never replied.

Gabe Thomas and Jay arrived on time, worked tirelessly to install a completely new Heating system…read moreto an 85 year old home in Richmond. I was impressed at every juncture of the 3 day process. They worked in tandem, always happy to be there and when they finished they left a warm home, clean area and me, a happy/warm person...smiling and getting comfortable. This was a big job. Gabe was highly recommended via Bridges 8 Real Estate in Berkeley. I understand why. They know what they're doing...and do it well. Thank you Gabe/Jay at Heating & Cooling Solution. D. Gastis