I first was given Don's contact through the spa manufacture Clearwater. Our spa is over twenty…read moreyears old and we had a power outage while out of town. Contacting Don we made appointment for two weeks out to fit our schedule. He arrived on time to trouble shot the problem. Turn out to be a shorted circuit board. This item not available because of the age. Don recommended to replace the whole heater assembly. It was available in stock and would replace my old unit. We agree he would come back and install unit. Again he was on time and very friendly. After a couple of hours everything hooked up and spa ran great. He recommended we install a surge breaker at the power box. Don return after a few days and installed it. Don has become my go to spa guy. He was knowledgeable, and friendly. I would highly recommend him.

We bought a home to renovate, and Don came to diagnose why our hot tub didn't work. He said good…read morenews, it will only be $25 for a switch, and it will be a week. After over a month, he installed the switch and said there's no gas at the hot tub. He said it wasn't his responsibility to know that there was no gas. We then had to hire a gas contractor to install a new gas line to the tub, which took another month and cost $600. Did I mention the $25 job with Sound City cost $700 not $25? (There was also a filter to replace he said would cost $200 that cost $400) And that Don left garbage laying around? That he was combative and non professional? Seriously the WORST HOT TUB REPAIR ANYWHERE. Go elsewhere.

We would have no hot tub without Doug. If you have an older model, as we do (~2000 model), it's…read morealmost impossible to find anyone to repair it. Doug is extremely knowledgeable in his industry and twice has managed to find a solution. Plus he's an exceptionally nice person. For those who might be frustrated at length of time to get a response - there is only person like him in the area. Prior to finding Doug, no company would even come out to our home based on the age of our model. He is worth waiting for.

I would not recommend Hot Tub Pros due to their unprofessional and poor communication, poor service…read moredelivery and inconsistent pricing. I hired them to do a year's contract including three maintenance cleans back in June. I prepaid $1120 and had one service provided. Due to my tenants moving out and no longer needing the hot tub, I asked if it was possible to repurpose the unused balance to instead drain and winterize the tub, assuming I would maybe get a little bit of a refund back after the winterization was taken into account. They ignored my multiple emails and I felt like I had to harass them to even just acknowledge receipt of my emails. When they finally responded, they said my first drain and fill was a filthy job and my tub was covered in ants and hence they should be charging me more, but they never mentioned this until now. It was rude and out of nowhere. They also said the website pricing was wrong and that the winterizing would cost more, and that they were also booked out but could maybe squeeze us in a few weeks and would check in later. It was strange to me that 1) they never mentioned the alleged issues with my first hot tub service, 2) they had inconsistencies in pricing between the email quote and their website, and 3) they didn't want to preschedule a standard service that was time sensitive and needed to be scheduled in advance. Finally, when they did actually come out do the winterization (after I pleaded with them to get it scheduled), the tub was left with water in the tub and we are unsure if it was properly winterized. I wrote again asking for clarity and he said he took video of the service footage and would send it to me; it's been over a week and still haven't received it after a couple of follow-up emails requesting it. I am nervous there is still water in the plumbing that would freeze and have no confirmation that the winterization actually was completed. This company is hugely unprofessional and needs to get their act together. I hope this review will prompt them to reply to my unanswered emails and send me the video footage.

They have always come thru when I need my jacuzzi cleaned, the top changed, or some maintenance…read moreissue such as leaking hoses and pipes. They are very reasonably priced and Karen is very nice to work with. Definitely recommend them if you have jacuzzi service needs.

Wow. After trying so many technicians, Karen and Cameron were the PERFECT combination. Karen was…read moreso responsive and easy to work with. And Cameron was like a detective to figure out what was wrong and figure it out when so many others failed. THANK YOU for all your help - we highly recommend!

Danny came out to resolve issues with our new Caldera Utopia Geneva spa. He resolved them quickly,…read moreanswered all of my questions, and emailed me a video that answered another question.

Danny came out today from Spa Warehouse because I was losing water but could not see any. I wasn't…read moreconcerned because this business is amazing overall. Danny identified the problem ( My drain valve was not closed completely). He was professional kind and showed me everything he did. Thanks Danny! Another happy client

I'm very happy I had Sean and his team install my sprinkler system last fall. After getting my…read morethree bids I liked what Sean offered...a good system design at a good price. He and his team were easy to work with...good communication, responsive, on time, and the work was done well. He was proactive in reaching out this spring to de-winterize and they spent the time ensuring coverage was still good and adjusting a few heads to ensure I was happy with the results. I especially appreciate his willingness to incorporate a few planter soaker add-ons on my back patio, and his offer to come back mid-summer for a checkup to make sure the lawn is getting the water it needs when the temperature is highest. 5-stars for Sean and the Acre Plus team! I highly recommend.

Sean and his team provided outstanding service. They excelled in communication, problem solving and…read morewere genuinely kind and considerate. I strongly recommend their services for any irrigation needs that you might have.

I had a great experience with Splash Guardians!…read more Diego got me a reasonable quote within a day of my reaching out and we were able to schedule for the same week. When he got hung up at the job before mine, he let me know that he was delayed. He gave me a heads up text with an ETA when he was on his way to my house. He was able to winterize my hot tub, flush out the lines, and left everything immaculate. He answered all of my questions and gave solid recommendations regarding how to care for the tub moving forward. I would not hesitate to use his services again in the future!

Splash Guardian's service is first rate…read more They made sure to get the job done and the outcomes where the Pentair pump was working as intended. Edgar was a great help and appreciate his consistent support and help to triage and address till the problem was resolved. They are professional and responsive. Definitely give them a shot! Would highly recommend Splash Guardian for any of your pool needs!!

Stay away ! after I got a quote from them they pushed me for a commitment. I compared the prices…read moreand told them I will go with the other one . Then one person with phone number ending 93 just started talking shit to me using such word like "asshole", "idiot", "moron" in texting because he felt like i wasted his time. Guess what ? I just spent 3min 35 seconds with them. The other business 1800gotjunk actually came over to my house, gave me a quote in email and give me 15 days to respond. This is first time in my life that got cursed like that as a customer . What kind of business will hire such employees?!

Spa Go did a great job moving my hot tub to my new place. They were able to accommodate me within…read morethe week and communicated their location along the way. If I ever have to move again, these folks will be getting my business.

Sebastian responded to my request for quote to fix my fence immediately with the price based on one…read morepicture. He stopped by the house the next day to take a look at everything and get measurements. Then showed up exactly when he said he would and completed the work. He matched the look of our current fence perfectly and it seems sturdy. The fence fell down Tuesday as was fixed by Friday with no stress. Thank you Sebastian for making it easy!

Angeles Landscaping responded to my service request in less than a day. He resolved the issue of my…read moresystem not coming on, checked all sprinkler heads, adjusted and replaced the bad one. He was prompt, professional, extremely knowledgeable and very reasonable. I was impressed with his service, unfortunately I'm unable to give 10 stars, moving forward I will be on his yearly schedule to maintain it. Thanks Sebastian appreciate you Chauncey