If you aren't hispanic at this office they won't see you at your appointment time. i've been 3…read moretimes now and i've had to reschedule each time because i'm waiting 2 hours to be seen and and hour another time just for a checkup. they tell you to come in on monday if you want fair service.

If I could give -100 rating I would ... Had to end root canal early because they didn't numb me…read moreright and was feeling every bit of it (after countless times of gum injections).I told them numerous times that i was in pain but instead they kept saying they were almost done and didn't put any thought into what I was feeling. During mid session they were applying pressure inside my tooth till something snapped and it felt like an electrifying / stabbing sense of pain that I even shed a tear . Horrible place I don't know how these doctors were even licensed to work this job ...

If I could give their oral surgeon a 0 star I would. Not due to service but their lack of customer…read moreservice. They speak rudely about their patients, even within earshot, and are callous. Instead of making you feel welcomed or part of your own medical team (even though they have paperwork they make you sign that say otherwise) they make you feel punitive and ignorant. I love my kids dentist and she's the only reason we keep coming to the location BUT I do not recommend their rotating oral surgeons, and their assistants, on anyone.

This place is not worth the time or money. As soon as I entered the lobby, I noticed everyone…read morebehind the desk gossiping. I was ignored for a good minute before they realized I was there. The front desk girl was so rude and condescending. I thought it would be a better experience since Brident took over this office, however, the experience was terrible. I also heard the main ortho gossiping about other workers. I ended up telling the receptionist to cancel my appointment as I would never trust someone so unprofessional in my mouth. Please avoid like the plague.

Amazing service! I have been going here for about 15 years now and every time it has been great…read more The front desk ladies are always nice and welcoming. Overall, very satisfactory service.

From the owner: Everyone deserves to smile. We embrace smiling from a young age to promote happiness amongst our…read moresociety.

Do not get your dental work here! Not only do they extract teeth but also money from your wallet as…read morewell. You can go in for something as basic as a check up and cleaning and they will tell you you need everything minus a head transplant. I went 8 months ago for a basic cleaning and a few fillings which came out to around 800. They said to be back 6 months for a follow up. They started reminding me after 6 months about my follow up so I finally went today. Well wouldn't you know it i went in for my annual cleaning and they said I needed another deep cleaning because I was supposed to go back after 3 months when I originally and conveniently told 6 months. Not sure if it was just poor communication on their staff or they just trying to "extract" more money but needless to say I will not be going back.

Been looking for two days for a good place. And I should have just called them from the beginning…read more I just want to say thank you to everyone there. For how professional and nice they are. Their customer service is about the best in town. They go above and beyond to explain prices and procedures. They are experts in making you comfortable during your treatment. Without a single doubt the cleanest nicest most professional staff in Houston dentistry. Thank you so much for the excellent service and beautiful customer service. You guys are definitely the best.

I had my first visit here last Friday with Dr. Angela Ishak (pronounced Isaac). Overall, my visit…read morewas very pleasant and I respected how thorough Dr. Ishak's team is. They took 18 x-rays! Pretty impressive. I found this dentist and scheduled my appointment using the ZocDoc app, and the clinic uses all digital records so Dr. Ishak will likely be able to be booked through whatever app you use. Dr. Ishak was able to explain aspects of my care to me effectively and she had a more gentle touch than some dentists I have had in the past. Lastly, I was happy the clinic accepted my BlueCross/BlueShield insurance (although my insurance plan inadequately convers the services I received. Overall, I would recommend this Dentist and will definitely return. With that being said, the main negative complaint that I have is that the wait times are entirely too long! I had to come for a procedure that was split over two-days and both days there was an excessive wait time. The first day (a Friday) my appointment was at 3:30pm and I didn't get to start the procedure until 5:00pm. The second day (a Saturday) my appointment was at 1:00pm and I didn't get to start the procedure until ~3:00pm. Going forward, I know now that Saturday is worst possible day to book an appointment here. I would suggest the beginning of the week. Overall, I would definitely recommend Dr. Ishak as your dentist. The only caveat is that you will need to be mindful of long wait times.

Dentist are sweeet and office management are sweet and helpful. They kept asking if i was okay,…read morewhich was sweet of them. Care was awesome!

I am writing this review to speak on the unprofessional service I received when the dentist…read moreinstalled two crowns. I've had crowns before and they were put in by a very good dentist. The dentist at Jefferson was not comparable. She makes a conscious choice to be condescending and arrogant with a smile. Both crown attached with no issues, but because of me not having them replaced quickly enough, created some issues. She did little to no adjustments and acted as if I did not grasp what I was feeling in my mouth when I chewed. She listened to respond and dismissed my issues. I gave her 2 chances to be a professional and actually address my issues. Speaking to me in a condescending manner was not it. Not making the adjustments to ensure i was a satisfied customer shows her lack of regard for me as a patient and a person. I am going on a cruise and typing this from the ship. I went to her with the issues i had and she really made no adjustments. The teeth that are opposite of the crown needed to be adjusted. Something she did not want to do. She did however express to me that i will get used to it. This condescending manner more than anything angered me so much that i had to give this review. I will say that the office staff were excellent when I dealt with them. They were friendly, proficient and professional. They are the only reason I gave this office 2 stars. They should be rewarded with extra pay having to deal with a Dentist that is so unprofessional and arrogant.

I had to make a last minute appointment my tooth was in so much pain they were able to see me my…read moreappt was at 2pm I was told this procedure took an hour. They took me back around 2:50pm then didn't even start on me till 3:20-3:40pm. I got out of there around 6pm. They placed a temporary crown till the real one came in and I've had one of these before.About a week later it fell off. I went in to get it placed back on she used the old one even though it was cracked she said it could be fixed and it would work. I told her just to make a new one, she didn't listen. About an hour after I left it broke off, and this time it broke to where i couldn't just hold it in place. Now I have to go back again for them to redo this all over when I had asked for it to be done right in the first place. I don't recommend anyone to go here, this is frustrating to have to leave work and go back over and over then I have to find a baby sitter. And no one acts like they care there!

Highly unprofessional and Horrible care…read more I have been taking my son to this dentist for the past 2 years and I today I simply had enough. Every visit consist of waiting for 45 -60 minutes in the waiting room followed by another 45 minutes in the exam room. I understand some days you can fall behind but this is on every visit. If you happen to ask the office staff they simply tell you there is no way to know when you will be seen. The dentists always give rushed exams and hardly interact with parents or patients. The cleanings are also rushed with the staff giving nothing more then a light brushing. I saw my insurance got charged for a fluoride treatment last time, but unless there is a way to do this without touching the teeth I'm pretty sure that never happened. On one particular visit I called the office 3 times to make sure my new insurance information was on file. When it came time to pay the bill, I was told my insurance was no longer valid and had to pay cash. They no record of my new insurance even though I had called 3 times and gave them my card when I checked in. There really is a lack of respect for patients overall. Parents have to take time off work and kids have to take time away from school to go to the dentist. A dental check-up should NOT take 4-6 hours.

AAMAAAZING!! Every time we go it's the best experience. Thomas, my son, is autistic. Their team is…read moretop notch in every way. They handle Thomas like pros and keep him and us comfortable from beginning to end. I have never experienced this quality of pediatric dentistry before.. this is our fav dental office for as long as we live in Houston.

Dr. Adams and her staff is great! The office visit was efficient and fast, I filled my health…read morehistory, the assistant , Gabby or Abby took my X-rays without making my aching tooth worse, and Dr. Adams diagnosed it quickly as an extraction, and then I signed my treatment plan, consents and I was getting numb, and out of pain all in like 20 minutes. It took me awhile to get totally numb, but Dr Adams was very patient with me, and when I was totally numb, she took it out in like 2 secs! I even saw it and it was all out! Thank God for offices that care about me, my time, and my pain level. Afterwards, my extraction socket woke up about 4 hours later, and I had NO PAIN! I couldn't believe it, Thank you Dr Adams and all the folks at Lovett dental Gulfgate , you are all 5 stars!

Customer service needs improvement, older Hispanic lady has a very bad attitude. Wait time with…read moreappointment is extremely long, been waiting 2 hours! Lastly, the estimate they give you will be much higher than original estimate, be prepared to pay more. Alot more.

It's not the prettiest building, you could easily pass it if you didn't know what you're looking…read morefor. The front desk staff and everyone else was really nice! They're the best part of the experience. You can tell the building and some of the furniture/ equipment is a little old. For instance, the fluff was coming out of the arm of one of my chairs. I also noticed they didn't have some of the "fancy" equipment or amenities some of my other dentists have had. Overall, not bad, they just don't have all that you might get at a newer dental office.

From the minute I walked in was greeted by front office staff and the service received was great…read more.Dr. Stevenson gave me great care will keep coming back to this location.

Rubi was very helpful and was wonderful with her customer service. Thank you for taking the time to…read morehelp me today

very helpful, I called and had lots of questions and concern. I hate going to dentis. but after…read moretalking to Bianca Salinas I felt so good about coming in now for a visit. She answered all my questions and concerns. she definitely made me feel great about calling. very experienced shes definitely the reason I will be coming in for a cleaning. y'all have a good one with her.