I found a leak in my pump house after the pressure tank around midnight, called Aquatech the next…read moremorning -- a real person answered the phone and took a description of the problem. I got a call back that afternoon, arranged service for the next morning, and my system was fixed by 10:30 am, just 24hrs from making my first call. The guys who did the work were pleasant, calm, professional, and fixed it up straight away. This was the fastest, most perfect experience with well service I have ever had. I know exactly who I'm going to call the next time I need help with my well.

Our pump was going out for the 3rd time and since Aquatech had fixed it last time I was hoping they…read morecould recommend a replacement. We are so happy with the recommendation! It is quiet, great pressure and installed quickly over the holiday. Thank you so much! Highly recommend for pump and well needs.

We had them come out and spend the time to look at the work. They provided an estimate and we set a…read moretime to do the work. When it was time to get on the schedule they were all of the sudden restructuring and did not want to do the work. No accountability after committing to having the work done.

If I could give zero stars, I would. Dry Guys Restoration and Optimus Property Solutions have left…read moreus physically sick, financially devastated (over $10,000 lost), and displaced from our home -- twice. We moved into our apartment in late October 2024 and almost immediately found severe water damage, black mold, and extreme humidity. The discoveries spiraled into CAT3 mold, major water damage, and rotted sills/studs in the wall, despite property management claiming the apartment to be mold free, leak free, clean, and inspected prior to moving in. Dry Guys "inspected" the unit on November 8, 2024 -- and 170 days later, the repairs are still incomplete. I warned both companies about my autoimmune disease, epilepsy, and health sensitivities to mold -- but they ignored it. I ended up hospitalized during this ordeal. Dry Guys' workmanship was horrific: * Flooring was incorrectly installed with gaps sloppily filled with caulk. * Countertops were installed chipped and left sticky with residue. * Plumbing failed repeatedly -- the garbage disposal didn't work, the sink leaked, the faucet wasn't installed correctly. * They built the countertop too short, then shaved down the support beam to force fit our dishwasher (likely compromising its stability). * Containment was a joke: the barriers failed repeatedly, letting dust and spores spread through our entire apartment. During the restoration process, the subfloor was left exposed, we had no access to our kitchen for months, and temperatures dropped during winter -- yet neither company declared the unit uninhabitable, even when it legally was. Kashia from Optimus Property Solutions told us they couldn't do anymore than refund rent and some cleaning fees, stating, "the owner has put thousands and thousands of dollars into repairs" -- while the owner publicly bragged on Instagram about turning a $400k purchase into a $1 million valuation on our complex. His website bio even highlights how he became a millionaire at 32. Clearly, protecting profits mattered more than protecting tenant safety. After a "alleged" second leak surfaced, the companies ignored us again -- refusing to open walls, ignoring dripping sounds and mold smells, and brushing off standing water beneath the apartment. We were told, there's no leak, not our problem -- while condensation puddled on our windows, the smell once again destroyed our items, our clothing grew wet inside drawers, and puddles gathered under our apartment. In short: * Dry Guys Restoration's work was rushed, unsafe, and incomplete. *Dry Guys left a complete mess behind that I'm still cleaning up to this day, and wouldn't properly fix the work they had poorly executed. They refunded $294, which I had to fight for, it took forever to get the check, and doesn't begin to cover for our time, emotional distress, sickness, or damages. * Optimus Property Solutions protected profits over tenant health and legal responsibilities. * We were left sick, homeless, financially drained, and traumatized while the "alleged" leak is still in our apartment and NO ONE is taking responsibility or trying to fix it. Avoid these companies at all costs if you care about your health, safety, or sanity. *Will update with any changes* *This post reflects my personal experience and opinions*

Very helpful in supplying my as built drawings. Guys who did my inspection and pumping were very…read morefriendly and shared insight of my system. Dorothy was always quick in returning my questions. Wish more companies were as easy to work with as Tiger! I've found my septic service provider. You can rely on this company. - Jeff T.

They were prompt knew what they were doing and took care of our septic issue quickly. I would…read morerecommend them for any septic needs or issues.

County required inspection. Not only did David get me in during their busy season, he took the time…read moreto explain to this ex-cityboy how the system actually worked, after accessing the tank tops. He was courteous, honest. I will be calling them out again down the road.

Was not thorough, receptionist was rude. A part not involved in the repair was broken yet they…read morenever informed me.

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

Amazing family owned company! Professional, knowledgeable, and honest! Also, they have great rates!…read moreIf the need arises again these folks will be my first call! They didn't ask for this review either. They earned it!

Shannon was out today and sucked our septic tank and did a system inspection. Everything is working…read moreas it should. I made a note to call him again after he pumped and inspected our tank 3 years ago. I also chose JW Septic for their reasonable pricing and excellent service from the first call to the finished job. Thanks Shannon and JW Septic!

They are very helpful, efficient and carful with all your belongings. We had a pipe burst that…read moreflooded our house, they were there with a crew within an hour. Boxed up all our belongings and inventoried everything. Our insurance covered the cost, but would highly recommend.

They have been quick and very respectful! We are still in the process of our disaster. but wanted…read moreto say, they got things dried up with equipment. we could still use our kitchen but it was loud. We have not gotten a bill yet we are still in the beginning of this, we will have to have some dry wall torn out / demolition, not scheduled yet but that's next

Brian jumped in on a Lowridge Onsite septic upgrade project at my house after the original…read moreinstaller stopped returning phone calls both from me and the President of Lowridge. Within 2 days of contacting Brian he was at the house to start the process, within 1 week he had the Septic system designer out and they had the Whatcom County Permits approved within 2 weeks. 1 week later Brian and his crew were removing the old filter system and in less than 2 days had the new system up and running. Excellent customer service, reliable and knowledgeable. I could not have asked for a better solution to the new install.

I tried to engage with these guys for two days. They never answer their phones, or returned…read moremessages. I tried text, phone calls..nothing worked. This was for both numbers. There actually was one time the phone was answered, but the person said they were in the car and would call back. Never did. I guess they're making enough money.