They're not good they only care about the money No good No good . They're nice in the…read morebeginning after they get the money they're being mean. They schedule you after the schedule they cancel you last minute when you and Ben.

Dr. Alyssa does Great, Honest, Professional, Dental, and Customer Service. A very knowledgeable…read moreindividual. Highly recommended. Amen, We Trust Always In God and Father of Our Lord Jesus Christ.

The staff and Dentists here don't treat disabled people well. Last time I was escorted out in an…read moreambulance because of my medical condition and today they kept me on hold for several minutes and then when I could not sit still due to my illness, they said they can't make another appointment because I "missed my last 3" and that's policy. I guess as long as you are a healthy bodied adult, this office might be ok.

My experience was pretty good here. It was about 8 years since my last dental visit, and I know I…read morehad some gum recession. They got me scheduled for a cleaning, and we split them up into two visits. They handled all the insurance stuff, which is great. My first visit with Dr. Wong was great, maybe some white coat syndrome for my vitals, but otherwise it was good. She was kind and knowledgeable. Also, congrats on the upcoming newborn. My second visit was my first cleaning with AJ. I thought he was perfect, kind, and awesome. I almost asked for him again specifically; he made me feel comfortable. My third visit was with Andrea, who is pretty freaking cool. We talked about kids, New Mexico, and other things. I really liked her demeanor and professionalism. I'm pretty happy I went here and started to get my teeth back in good health. I do have two more visits, and if they go sideways, I will update my review. However, I do not anticipate this happening.

I waited for my new dental visit at another office before I posted this review…read more In my opinion there is something shady about RRMD. Here are three reasons why. 1. The dental hygienist at RRMD diagnosed me with periodontal disease and said I would need "extra treatment" my insurance paid $160 and I paid $40 out-of-pocket for the "extra treatment" ** The hygienist at my new dentist said "It's a good thing you came in because your teeth really need to be cleaned" She did NOT diagnose me with periodontal disease. I never mentioned that my teeth had been cleaned at RRMD on April 7th. I guess the "extra treatment" wasn't effective. 2. Dr. Leeper refused to take off the bone graft replacement from my estimate. I was told by front desk staff that Dr. Leeper told her "it doesn't look like the same kind of bone graft that we use" and that they would have to wait until they "got in there" to see if it needed replaced. That's when I canceled my surgery. On the estimate they gave me, the bone graft replacement was $5,624.00!!! ** I asked my new dentist if bone grafts ever needed to be replaced. She said "Nope, the metal post can be drilled into any bone graft" 3. In my opinion, the front desk staff needs to be trained better on insurance and billing. My husband called RRMD regarding our refund because nobody from the office had reached out to us after several weeks. The front desk person told him that the refund was almost $200 less than our estimate from our EOB's. My husband had to physically go down to the office and go through our EOB's with the office manager. The office manager had to explain to the front desk person what she had missed. It was found in our favor and we were refunded the correct amount. I truly believe that if we hadn't been paying attention, we would not have received our full refund. 4. Lack of communication. Every email, message on my chart/smile generation and every phone message I left was unanswered. I was the one who had to reach out to them. Nobody ever communicated back. If you do choose to go to this office, my advice would be... If something doesn't seem right, get a second opinion. Know your insurance benefits. Get a detailed receipt and compare it to your EOB's.

The staff were friendly and provided detailed information that was easy to understand. The service…read morewas for my daughter for a dental checkup and I plan to also schedule an appt with them for myself.

You can not find a kinder dentist. I've been going to him probably 20 years. He really cares about…read moreyou.

Seen here for teeth cleaning. Staff is very nice and Dr. Giannini is very nice. You are seen very…read morequickly after you arrive. Scheduling is pretty far out.

Yet another review here raving about "Dr. Tony" and Ms. Tammy and the wonderful care they've been…read moregiving me and my wife for years. We started going to Dr. Algermissen in the Nineties, on the recommendation of pretty much an entire law firm we knew and respected (most of them are patients here) and we've never regretted it a minute: Dr. Algermissen is the most gentle, kind and professional dentist I've had in almost sixty years. Tammy, well - she made every visit seem more like lunch with an old friend than the grim dental struggles from which I was always so grateful to escape when I was young. And Merilee, Roicelynn and every other staff person make certain that all questions get answered, reminders sent and every visit is like walking into a family member's living room - smiling all the while. Wonderful. Oh, and they've kept my teeth perfect. Yay! Our hygienist friend Tammy has retired (well earned) and now Ms. Taylor has stepped into her shoes - every bit as professional, vital and genial. And there's a second Dr. Algermissen who's joined the practice: Dr. Tony's daughter! My wife and I are looking forward to many more years visiting these gracious folks. What a blessing to be patients here.

Been going to Dr. Algermissen since I was a kid. Moved away for several years and moved back to…read moreAbq. Tried a dentist closer to my home didn't like it went back to Dr. A and now I am here to stay I won't even bother with any others. It's a 30 minute drive but worth it. Staff is so friendly too!

Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

No, I did not leave a review to the wrong dentist Care academy only because I misspelled the…read morereceptionist name. Although I have requested all my medical records and pictures and I did receive them which I'm grateful for. Although I paid a lot for them and nothing was done, the only thing you guys did was to take my money and ran

I came in to have a bonded retainer repaired by Dr. Han that had been stable for 18 years. Prior to…read morethe repair, I did not have a visible gap between my front teeth. Within about two weeks after the retainer was reattached, I developed a visible gap between my front teeth that had not been there before. When I returned to the office, my concern was repeatedly dismissed. Multiple staff members were brought in and I was repeatedly told my teeth "had not moved," despite the gap being clearly visible to me and multiple people in my life. They relied heavily on a 3D scan they had taken two weeks earlier when they originally repaired the retainer. The scan generates both a regular image and a 3D model. They claimed the "model" showed a gap even though the "photo" did not, attributing the difference to saliva. I asked them to do a new scan and compare the images side-by-side. The new scan photo clearly showed a visible gap. However, they were never able to overlay the images, add scale bars, or consistently display the scans side-by-side. I was also given conflicting explanations about why they could not open the updated 3D model. The owner (Dr. Hand) said it couldn't be opened in that room specifically and we couldn't wait to open it in another room when it emptied out, while the technician said the 3D printing company generated the model and they could not access it directly. Even their explanations did not align. At one point I explained that the gap appeared to have increased from roughly 0.25 mm to around 1 mm. The owner responded that maybe it moved "microns, not millimeters," even though that is essentially what I had already said (~750 microns = 0.75 mm). She acted as though I did not understand the difference between microns and millimeters, despite the fact that I literally run a scientific research lab working with nanoparticles and microneedles. After over two hours of advocating for myself, I requested that the bonded retainer be removed because I was concerned it had been reattached in a way that was no longer passive. Once it was removed, they gave me a removable retainer made from the scan before the gap developed. They did not charge me for this visit. After only a few hours of wearing the removable retainer, the gap had already started to close. By the next day, it had essentially closed completely. The retainer caused significant soreness and I could not even bite into food normally, which further confirmed that real tooth movement had occurred. They had also told me that if my teeth had truly moved, the retainer made from the earlier scan would not fit anymore, which is simply not true and not how aligner systems like Invisalign work. Overall, this was one of the worst patient experiences I have had. I would have preferred a respectful, collaborative discussion instead of having multiple people repeatedly insist that nothing had changed when it clearly had.

This was a really good experience coming to this dentist. As soon as I got in, I was greeted with a…read morenice receptionist who took my insurance cards and check me in right away. I didn't have to wait long before the dental assistant brought me back took x-rays and within a short period of time, Dr. Hand came in and evaluated my teeth. She was very knowledgeable on dental care and very professional. Also, within a short amount of time, the dental hygienist came in and cleaned my teeth. The clinic was very clean and very efficient. With my prior dentist they closed without announcement and referred me to their sister company, which made an appointment for me four months after my due date, which was scheduled for February this year. As soon as I discovered this office, I was able to get an appointment within three days. I will definitely be recommending to the office to friends and family.

Dr. Jorgensen and his staff are amazing! I've gone here since I was seven-years-old and I've…read morealways been satisfied with everything they've done for me. I am incredibly happy with the outcome of my teeth. Also whenever a complication occurs such as a broken retainer, wires sticking out, the staff is super helpful in which they will come in to take care of the problem. Finally, Dr. Jorgensen is very professional and super friendly too! He is a master of his craft and makes sure that all his patients are satisfied. I will continue to see this place for all my orthodontic procedures.

I've have three children we trusted Dr Jorgensen with orthodontic care. They are grown adults. One…read morein NM, one in AZ and one in TX, they now are having so much trouble with the permanent retainers required by Dr Jorgensen. All the dentists they've seen don't understand the reasoning behind this decision! All of my children have had extra expenses because of this! I absolutely do not recommend this office. In the end it has costed all my grown children lots of extra money because of the permanent retainers!