I'm still asking myself how a visit to the dentist was so pleasant. Office staff are very friendly and accommodating. Dentists and hygienist (Aya) were amazing; explaining everything in detail so I understood my options and issues clearly. I absolutely recommend Arbor Dental Group. read more

I've been coming to this dentist for years (even through my years with braces) and I absolutely love it. Don't get me wrong, I'm still a normal person who dreads going to the dentist, but at least I know when I go to Arbor Dental Group, they'll make my check-up as quick and painless as possible. I also love the office and how it's decorated very simply, yet still creates an atmosphere of peace and quiet that should help calm you if you're nervous. I really do feel like I'm walking into a family dentistry whenever I come here, I'm not just a random no-name patient. All of the staff that work here are incredibly friendly and professional and take the time to greet you and remember you every time you come in. The receptionist at the front, Kimi, is very nice and great at working with you on your insurance and to schedule follow-up appointments. For the last couple years, I've always requested Susie as my dental hygienist. She is really sweet and kind, always remembers me and does a great job with my cleaning and polishing. Whenever we have to do X-rays (usually about once a year), she makes sure that I'm comfortable and nothing is poking or bothering me. Usually, a regular check-up appointment every 6 months will run about 30-45 minutes and include X-rays (if needed), a cleaning, polishing and flossing by your dental hygienist. Afterwards, one of the dentists comes over to check for cavities. I usually am checked by Dr. Biagan, who is really careful and you can tell she wants to make sure your teeth are clean and healthy. I've also had a few cavities filled by her and she does a good job. Getting cavities drilled is never fun, but she makes it as painless and tolerable as possible. Once or twice, I've been checked on by Dr. Scott Watanabe, who is Dr. Ronald Watanabe (the owner's), son, and he is really good as well. Another thing I love about this dentistry is how modern everything is - the dental technology, tools and equipment they use, and even the actual patient chair is equipped with a TV and headphones for you to watch instead of just sitting there during the cleaning. Everything is clean and simple and I really appreciate that. If you're looking for a dentist in the Orange County area, I HIGHLY recommend Arbor Dental Group. I've never had a bad thing to say about them and they make my dental check-ups much more tolerable than anywhere else I've ever gone. read more

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I've been coming here with my whole family for years, and Dr. Scott Watanabe and his whole staff are amazing! I've had to take multiple trips to the dental office during the pandemic, and I notice how careful they are. They take temps and screen each patient before every visit. Haven't had any issues and felt safe during all of my visits. I've had to get a few crowns replaced and Dr. Scott was super gentle and made sure I was always comfortable. Also all the receptionists, especially Renee - probably the friendliest people on this planet! They are always so helpful! - Oh and they are really great with kids too! read more

No need to look any further! Dr. Biagan & Dr. Scott (Watanabe) are absolutely amazing dentists and the kindest, most genuinely caring of souls. I inherited my mother's terrible teeth (y'know, the Swiss cheese variety) so I have been receiving consistent and major dental treatments for decades. Having very high anxiety during all dental procedures has made me a tricky patient, but Dr. Biagan has spent many years now paying careful attention to the ins and outs of my needs and catering to them with ease, calm, patience, and grace. After experiencing a plethora of dentists across various states and cities, I couldn't be more grateful for having found her! I no longer get nervous prior to appointments or panic during them, because I know and trust in Dr. Biagan's unique and unparalleled ability to take perfect care of my teeth while making things as comfortable and relaxed as possible. She even noticed last month that I seemed preoccupied, so she asked if I was ok-- I wasn't. My family and I were enduring a terrifying crisis. Several days after this appointment, I received a beautiful greeting card with a handwritten, compassionate message inside, from Dr. Biagan's heart to our home. I've now been coming to Arbor Dental for a handful of years, and Dr. Biagan and Dr. Watanabe (also amazingly compassionate, patient, and genuinely caring) have been hands down the best dentists I've ever had. Dr. Watanabe even contributed to my service trip to Haiti back in 2018. All this, and they just so happen to do a superior job in treating, healing, and repairing my teeth while keeping me updated with the latest prevention and maintenance advice. So sorry for the long read! Believe it or not, this is the trimmed down version. I just have so much to say about this dental office, from the office staff's outstanding customer service (especially Renee!), to the hygienists and doctors- they all make me feel like I'm at my second home. Thank you so much, Arbor Dental! read more

I highly recommend the arbor dental group. All of their staff are genuinely interested in your teeth's health. Unlike other dental establishments who rush through the process or give lackluster care, their dentists and hygienists take their time to make sure your teeth and gums are well taken care of. read more

Overall, they're good at what they do. I knocked off a star since they're always busy and it's hard to get an appointment right away. I had to get cavities filled on two separate occasions and the earliest appointment available was 3 months out for each. It's even hard to get an appointment for a cleaning read more

Just returned from a cleaning, and reminded how terrific this dental office is. Every member of Arbor Dental is kind, professional, and most importantly: competent. I didn't think twice about my usual appointment because they had instituted covid safeguards, like waiting in your car and texting when they're ready. With previous dentists I had been so tense, and it's actually shocking to realize I'm always at ease going to Arbor Dental. This is a stellar dental practice! read more

I give this place 5 stars for the incredible service and professionalism this place offers. My husband raved about this office so I booked an appointment when my back tooth started to hurt. Now I can attest that the 170+ 5 Star reviews are on point.. Service: 5 stars.. 10 if I could! From the moment you walk into the office, you're immediately greeted by receptionists who are so friendly and kind. When I mean friendly.. I mean extremely friendly. It was like they won the lottery or something by meeting you! Not once did I feel rushed and always knew what steps were next when the doctor was operating. The doctor's touch was so, so, gentle and light at times that I didn't even notice he was working. I had a tough location for the tooth in question and I appreciated that he was upfront about needing to refer me to an Endodontist. I wish I had listened to his advice because later I went to a general dentist who struggled with the location and caused me a ton of pain ..(don't skip steps)!! Wait time: 5 stars! scheduled my appointment early in the morning and had no wait time other than filling out my initial patient forms. Quick and easy! Location 4 stars My only qualm is that I wish they had better wayfinding signage to direct someone to their office. It took me a hot minute to find this place as it is buried in the busy plaza with Taiko. When parking, try to park close to where Lollicup or Taiko is located. You'll need to walk upstairs one of the buildings and through a precarious hallway to get to the office. Pricing: I appreciate that the receptionists were upfront with the costs and helped me figure out my cost relative to my benefits. Another dentist in Irvine once gave me BS that I had to pay full cost and be refunded 2 weeks later. There was no BS like that and they were happy with accepting my payment portion after verifying insurance. Overall, I'll be back because though this office may not have the latest equipment and gadgets, I know they are professional and will do their best to accommodate my well being even if it means they don't necessarily get the sale. read more

I've been coming here for about a year and a half now for my Invisalign treatment with Dr. Pierson. I've been more than pleased with my experiences here throughout my treatment. Dr. Pierson is very knowledgeable and thorough with my case. My monthly checkups were very quick and they were always ready for me at my scheduled time. They are also open early, which accomodates my early work hours. Renee was very responsive and helpful when it came to pricing, insurance, and scheduling appointments. The rest of the support staff were also very helpful, professional, and accommodating. Overall the Invisalign process was very smooth and I'm happy with the end results. read more

Absolutely the best dentist in OC:) I'm a patient of Dr. Scott Watanabe. I had the most terrible experience with our previous family dentist, and Dr, Scott has been most understanding and kind about that past experience and managed to make me trust dentists again. He is respectful of my conservative approach and all the work he's performed has been great :) He finished my invisalign treatment (left over from the previous dentist), did a root canal and two crowns. All with no issues:) Phuong is our hygienist and I can't imagine having anyone else clean my teeth. I believe it's a consensus among all his patients since getting an appointment with Phuong is tough! He is very kind as a person and excellent in what he does. EDIT: I should mention Renee too! She is a very bright, happy person. She greets you like you're her best friend and I suspect that she either has super-memory or keeps tabs on the patients since she will remember the little details you tell her and then four months later ask: "Well, and how did this story end?" :) She makes the visit to the dentist a positive experience the minute you walk through the door. read more

I have been to quite a few dentists and haven't had exceptional service that would make me want to go out of my way to visit. Now, I can't imagine any other dentists to visit regularly! I moved further away and still make the drive here! You really feel the care they put into their services and they get to know you well enough to hold a conversation. Specifically, Phuong was great at cleaning sensitive areas and paid close attention to detail. I would recommend him to anyone who wants a great cleaning. I have never had a bad experience visiting the dentist ever since I found the Arbor Dental. read more

Highly recommend the arbor dental group! I've been going here for years and Dr Pierson is the best! She truly cares and her and the team there always make me feel at ease. read more

If it wasn't for the reception/front desk/admin, I would have put 5 stars. Unfortunately, whoever was handling the email communication at this office made me not want to visit anymore. I liked the doctors and technicians, but whoever works in admin ruined my review. She just had no idea how to handle clients. read more

Been coming here for a few years now. Sorry to say but I hate going to the dentist. That being said, I don't mind coming here because they are so friendly and REALLY GOOD! For a person that hates going to the dentist, I come in for my regular checkups and cleanings. I usually see Dr. Watanabe (the younger one) and he's great. Gentle and explains everything. I would defiantly recommend Arbor dental over and over again! They really are great. Also, the office staff is fantastic. So efficient and friendly!!!! read more

I'm so happy that I found Arbor Dental! I've always felt very welcome in the office and have received excellent dental care each time I've visited. I can't recommend this practice enough. I've seen both Dr. Pierson and Dr. Watanabe. They are both extremely kind, understanding, and very informative. Arbor dental has the best dentists in the area! read more

I guarantee that after one visit to Arbor Dental, you will make this your family dentist for years to come. My wife and I are so happy that we came across Arbor Dental when we put our roots down in Irvine. There is a strong sense of family and professionalism that comes from everyone in the office (front desk, assistants, hygienist, and doctors). When it comes down to our teeth, we leave the office knowing that our teeth have been thoroughly cleaned and all preventative measures have been made to ensure that we don't have any future issues. The office is clean, technology up to date, and each chair has tv/headphones for your enjoyment. Overall: My family and I TRUST the team that works at Arbor Dental and will continue to visit. read more

It's been a while since I was last here due to Covid and turns out I had some cavities to fill, oh no! It actually turned out to be a pretty painless procedure after the numbing shots and it was over before I knew it with the TV show running on the screen. They also implemented extensive Covid-19 protection which was a nice peace of mind. read more

I've been a patient here for as long as I can remember so honestly I can't relate to those who don't like going to the dentist. For 22+ years I've been consistently treated with incredible kindness. To deal with the teeth of a little kid who loved all things sugar (and an adult who still does now) can't be easy. However many cavities, wisdom teeth, etc. later and I've still never had a bad experience here. Each time I go in I can count on a warm welcome from Renee, a thorough cleaning from Phuong, and an informative check up from Dr. Scott. They have this great dynamic with their customers because they work hard to make you feel comfortable (TV's in each room are a plus) while providing amazing service. I might not know any different but I'm confident that a dentistry like this is unparalleled based off of talking to friends and family who have had problematic experiences elsewhere. As long as I'm in the area, Arbor Dental Group will have my business. read more

Tried to be a new patient but nobody answers the phone when you call to make appointments. Today, I left my 3rd voicemail and have never received a call back. I've tried to book an appointment via their website and via yelp, no response at all. Hopefully their dental services are much more on par than their customer service. read more

This review is well over due, but better late than never! I have been going to Arbor Dental group for years & I used to be terrified of the dentist. But not any longer, Arbor dental cured my fears, by matching me with the perfect dental hygienist (Fong). My cleanings no longer hurt, and I don't have to be worried about being over sold on dental work that I do not need. Most importantly Arbor Dental cares about you as an individual. They are extremely courteous & professional not to mention they even give you a greeting card for your birthday!! I can tell you if you looking for the PERFECT dentist this is the place. Look no longer and make your appointment today! Thanks Arbor for doing business the right way it's greatly appreciated!! And keep up the EXCELLENT WORK. Thanks, Dorothy read more

I've been a patient of Arbor Dental for over 12 years now. I've had nothing but positive experiences here during this timeframe. The administrative staff is always friendly and efficient. I've had all of the staff dentists work on me at one point or another. All have done great work. My hygienist, Phuong, has been cleaning my teeth the entire 12 years, and is the most competent hygienist I've ever had. I would highly recommend him to anyone! Overall, I would highly recommend the Arbor Dental group for your comprehensive dental needs. read more

I'm glad I found Arbor Dental. Everyone is so friendly and the dentists are wonderful! They are very thorough and make sure you are doing ok the whole time you're there. read more

The staff are nice. But They are very careful at what they disclose and not disclose. When things should be very open and upfront about all the charges. I whet in for a routine cleaning, and was told everything was covered at 100%. Later to find out they're out of network AND they charge a $25 cleaning fee which they failed to mentioned. When questioned, they told me that is what every dentist is charging. Which is not true. Because my dental plan cover to cleaning a year. They were even trying to schedule both cleanings in the same week. All before billing will come out. The hygienist was also very sneaky, asking a lot of personal question and trying to sell me a lot of stuff. All in all I'm very very very disappointed in my experience.. read more

After switching dental insurance, I was hesitant about going to a new dentist. I searched the Yelp reviews and saw that there were only a few reviews at first, but solid. I think there was less than 20 when I first started going here! I have been going here for over a year now, maybe even 2. I've always gotten reminder emails before my appointments which is great when you forget! Their team is awesome and are all very kind. They're great relationship managers so they remember how to properly pronounce my name and my line of work. Hopefully they accept my new insurance or I will be very sad to have to switch again! read more

Arbor Dental and its staff is the reason why I keep coming back for these past 10+ years. And now having moved to Riverside county, I still gladly make my regular dental checkups with Dr Scott and regular cleanings with Phuong. Dr Scott has done an amazing job making my smile what is it today. And takes great care and concern with the health of my teeth every checkup. Phuong is very diligent when it comes to my teeth cleaning, I always leave with very clean feeling teeth. (Plus he was the one that FINALLY got me to floss every night! - because you know everyone hates flossing). Linda is great, very friendly she makes me feel at home, even if I am sitting in the dental chair getting X-rays with that heavy lead vest crushing me. She has a very calming persona, which is a plus when there are patients who are deathly afraid of going to the dentist. Also, every time I walk right in for an appointment, I am always greeted with a smile from Renee. She knows her insurances and is great at explaining payments and coverages. You can't go wrong choosing Arbor Dental. They are all wonderful and will get you that smile you've always wanted. read more

I have been going to Arbor Dental for years! Their services are amazing. I live pretty far, and can't pull myself to transfer somewhere closer to home because they are so wonderful. Renee is very knowledgeable, helpful and professional, as well as friendly! Dr. Pierson is just so friendly, professional and super gentle when she's working on my teeth. Dr. Watanabe is also very professional and knowledgeable. I love that they take the time to answer any questions I have and explain things in detail to me. Fong, Rose and all the other staff are also very friendly and professional. They are also open every other Saturday and offer early weekday appts., which make it so convenient! Thank you Arbor Dental for all the years of service. You are a dental office that I can trust!! They also treat you like family. I can go on and on. :) read more

Dr. Scott is awesome! He has the best bedside manner I have ever encountered at a dentist office. You can barely even feel it when he is examining you, a definite plus if you have a hard time at the dentist. Gentle, attentive, helpful...all great ways to describe Dr. Scott. Beyond the physical care provided, the practice is extremely upfront, honest, and transparent about what is going on and what your options are. I found Arbor Dental because of a bad experience at a different dentist office. I had never needed any dental work prior to few years ago which coincided with starting to go to that other dentist. I ended up following the dentists recommendations and spent an excessive amount of time and money doing what he said was necessary. Regardless of what he fixed there was always something else that "had" to be fixed. I felt very taken advantage of and stopped going there, unsure of how I would trust another dentist. Enter Arbor Dental and Dr. Scott! On my first visit, i asked a ton of questions and they put me at ease telling me that they would always provide me with all my options and explain fully what was going on. I have been seen by Dr. Scott a handful of times now and each and every time I walk away impressed at how they run their business! Providing excellent care with unmatched bedside manner all while communicating in an open and honest manner is a winning combination for me. read more

I've been going to Dr. Scott for years. Started with his dad. This practice is second to none. Pure excellence. They also have so much grace and kindness. And if you have any anxiety, they know how to make you feel comfortable and confident. From the moment you walk in with Renee to the hygienists- today we had Nuvia and of course Dr. Scott. I would give them 10 stars if possible! read more

Ever since I've been coming to Arbor Dental I have had wonderful care. From my initial experience with Renee when I booked my first visit with Dr.Scott to the gentle teeth cleaning with the back office team each time I have come in for my dental care I have been treated professionally and everyone is so kind. I feel comfortable asking any question I may have regarding my dental care and they always answer my questions :) My teeth are doing great! They always have good recommendations for my future dental care and it has been so beneficial too! So glad my friend recommended Dr. Scott and his great team! I would recommend them to anyone! read more

I have been going to Arbor Dental for several years now, and I am here to stay. Dr. Scott is the best dentist I've ever had; I was actually hesitant to give them a good review, for fear of attracting more customers and having to share Dr. Scott with more patients! :) This place is clean, very professional, and caters to the comfort, well-being, and health of its patients. Where do I begin? From the very helpful front-desk personnel (I just love Renee), to their caring and light-handed dental hygienists (my favorite is LaVerle! she is the best), and of course Dr. Scott, and his excellent manner of dealing with patients....what more can one ask for? They do not force you into any kind of expensive treatment; rather, they gently suggest what they think will be good for your dental health. I love it! Lastly, they work around your schedule, and just overall, they make sure that you are receiving high-quality treatment for your teeth, and at the same time, that you have a pleasant, comforting experience during your dental visits. read more

Great dentistry, atmosphere & service. I have been a patient here for many years. It took a while to find a Dental office that I really felt comfortable with and they have continued to meet & exceed my expectations. They clearly value excellence & ongoing education to ensure they provide the most up go date dentistry. Each of the Dentist and all the staff are warm and welcoming and make every effort to make sure to meet your needs. They are professional, knowledgeable and attentive. Simply excellent! read more

Arbor Dental is excellent. They have been my provider for about 13 years, and with good reason. Their staff and doctors are well-trained and professional with superb bedside manner. Their receptionists remember my name and send email and phone reminders to confirm each appointment. The dental hygienists like Fong remember my family and ask about things in my personal life. Usually very gentle cleaning, and I've never felt deceived or strong-armed into getting a procedure done. All around excellent, reliable family-run dentists office. Thanks, Arbor Dental! read more

My family and I have been going to Arbor dental for probably the last 25 years now. Wonderful group of dental hygienists and dentists. They provide not only professional and exceptional care but over a very personal one as well. I only go twice a year for cleanings but the staff will remember conversations and inquire about family etc. You aren't just some random client. They've always been prompt with appointments and even if they have a back up to an emergency or something else unexpected they'll inform you. I also love that they'll send reminders for upcoming appointments either via email, mail or phone. I highly recommend them as you have a sense of this place being a family practice. They're located in a little shopping center convenient to the 5 freeway. There's ample parking as well. read more

Dentists have had it pretty bad in recent history. Perhaps it all started with Steve Martin's characterization of a sadistic dentist in "Little Shop of Horrors." Several years later, Seinfeld labeled those who harbored dental bigotry as being an Anti-Dentite. Then, of course, there is the Corbin Bernson movie, "The Dentist," where his patients are dentally tortured! Ha! I could go on, but I need to get to the important stuff. I found an amazing dentist. His name is Dr. Ronald Watanabe of the Arbor Dental Group in Irvine. The office is modern, sleek, and, dare I say, chic? There are dental gadgets in there that I have never seen the likes of before. The staff is all so warm and friendly and they make you feel like you're at home, but with teeth drills and stuff. On your first visit, the Dr. and his staff are incredibly thorough. They will check every nook and cranny of your mouth. And, the best part is, you get to see it all happen on the big screen in front of you. You will see and hear things about your mouth that you never knew before. It's simply fascinating...for at least a few minutes or so. Then, you can simply slip on the headphones they provide for you and zone out. But, all the while, you can still look deep inside your mouth. It's best to floss really, really, really well before you come here. If you're in the Irvine area, or are willing to drive for the best, then go see Dr. Watanabe. You and your pearlies can thank me later. read more

Tucked behind Taiko and Shik Do Rak is Arbor Dental. You would have never guessed that it was there, judging by it's semi-run down exterior. It's behind the pond, on the 2nd floor, across the hallway from the Driving School. I received a recommendation to Arbor Dental from my oral surgeon when I had my wisdom teeth removed. If an oral surgeon goes there, it's GOT to legit! The staff is friendly, personable and professional. I am baffled that there isn't a sign-in sheet, however, they always know who I am. I agree with Aimee G's comments on how chic the place is. I've even converted the FI to come here. I never have qualms about going to the dentist now, but I wish they would invent something better than those scraping tools for deep cleanings! read more

My family has been coming to Arbor Dental Group ever since we moved to Irvine in 2005. I have to say our dental experience has totally changed ever since coming here. Dr. Watanabe is extremely knowledgeable and very gentle while working on our teeth. It's unbelievable that all the treatments we've had performed were done painlessly and any issues we had were quickly resolved. Dr. Watanabe and his staff are all very friendly and professional. They all treated us with great care and patience. We're so lucky to have found this fabulous dental care provider for our family. It's simply the best dental care our family has had thus far and we would definitely recommend anyone looking for a great dental experience to visit Arbor Dental Group. read more

I'm at a perplexing moment in my Yelp life. How do you rate a dentist experience? I mean, even at the best of times, a trip to the dentist is still bothersome, painful, scary, and/or tiresome. It's one of those things you know have to do, but no one really says, "Hey guys, let's all go to the dentist together next Saturday!" Normally, five star reviews are for those restaurants that tickle my taste buds, massage my muscles, or somehow impart pleasure into my seemingly hedonistic life. That said, I'd have to give this place 5 stars for making a rather distasteful event into a pleasant and comfortable experience. ----- The Scheduling ----- My appointments had to be made weeks/months in advance due to their lack of availability. A lot of reviews for dentists, doctor's office, and optometrists revolve around scheduling, billing, or other administrative work. While this is important in any experience, I believe the quality and workmanship of the doctor far outweighs anything else. Waiting a few weeks is not a problem if the service is great. You wouldn't complain that Boulevard in SF had no reservations open for the coming weekend, would you? The ladies up front were great. They scheduled me properly, called and emailed to confirm, and went over all my insurance information. So many places will just do, and expect you to figure things out on your own, or get slapped with an unexpectedly high amount of copay. Not here. Anything that came out of pocket was explicitly discussed prior to any work. This part of the experience is kind of like the offensive line in football. No one really notices their work until it's gone, then you can't really do anything at all. ----- The Dental Work ----- Dr. Rica Biagan did my cleaning, fillings, and deep cleaning. She is thorough, meticulous, and goes out of her way to explain the details of the procedures. I was offered to watch TV on the LCDTV above the patient chair while the dental work went on, but I refused. I didn't want to laugh, sigh, or fall asleep whilst a DRILL plows through my skull. Also, it's very fancy that they took xrays and pictures of my teeth and reviewed them on the LCD TV. Last note: I may have a latex allergy, and I informed the dentist and rda. They made sure to use vinyl gloves, and marked it on my profile. The next visit, I was greeted to the room and noticed a box of vinyl gloves with a post it stating "No LATEX for this patient!". How nice =). read more

I get compliments on my smile! ... if they only knew! Lol I've been fortunate enough to find the professionals at Arbor Dental to keep my smile correct. - EVERYONE in the office is above and beyond friendly. I look forward to my less invasive appointments and everyone couldn't be more accommodating for the more invasive ones. Their concern for your personal well being and comfort while you're in their care exceeds my expectations every time. Six stars if I could! read more

I am a new patient of the Arbor Dentist Group. I haven't been to the dentist in over 15 years (yikes, I know)! My teeth have been very sensitive to cold water and foods so I decided I finally need to go in. I'm so happy that I found this dentist! Everyone is so nice! It all starts with the welcoming front desk personnel. I was suppose to arrive 10 min early to fill out paperwork, but only arrived a few min early. I apologized for not arriving early and she was so understanding because I had a hard time findinf their facility. (They are in a building behind Weinerschnitzel but finding the stairs for the 2nd floor was confusing) My dental experience started with Rose who made me feel so comfortable even though I was nervous since it had been so long since my last visit. They offer you water, a blanket if your cold, and TV with headphones. Rose was so patient with me with taking my X-rays. Susie cleaned my teeth and explained everything she was doing so I could understand what was happening with my teeth and what she was doing. Dr. Pierson read more

It's been awhile but came here to get my teeth cleaned by the wonderful Laverle and teeth checked out by the fabulous Dr. Watanabe!! Best experience one can have in a dental chair read more