We are so thankful for the care and staff at this facility. My mom has had a couple of different…read morelevels of care with changes she has. The staff is good at communicating and sharing information with me about my mom, both when things move out of the norm and day to day. This is consistent with different teams a well, which is priceless. The place is kept clean and has an inviting vibe. We know she is in great care, and if anyone needs anything, they let me know. Our mom has been in assisted living at various levels for over 13 years. Before Belmont Village Lakeway, our family would have agreed that Silverado Bee Cave was our best experience before they were acquired by someone else. We are so thankful that now we can say Belmont Village is and continues to be the best experience for our little mama. Thank you!

Beautiful facility! Residents are treated well and the staff is excellent, would recommend care…read morefrom here to anyone!

Be careful. Bait and switch pricing and unwilling to assist a Vietnam veteran because of his…read morelymphedema in his legs. Point is, don't expect too much assistance from this assisted living.

It's been two years since my husband was in Brookdale Lohman's Crossing assisted living. First of…read moreall, care was superb. No one could ask for more kindness, attention to detail and efficient response. Care quality was great; in addition, the facility offers dialysis which was critical for him & unavailable except for residents. On the other hand, I felt it was outrageous to charge us more than $14,000 for one week. At the end of that week, he had to be hospitalized. My pleas for some monetary refund were denied. I still think that was unreasonable.

My parents lived at LTIL for 6 years. There was constant turnover from director to all staff…read moremembers. We are now having a problem getting their refund check back from corporate. I agree with previous comments.

What a loving environment. Great area with amazing proximity to all things necessary to enjoy life…read more I'm impressed!

My husband w/FTD moved to Auberge at Bee Cave. I found the staff to be loving, hard-working; and…read morethey listen with a willingness to help. Meals are delicious & staff seemed organized when feeding & giving meds to residents in dining room. First full day at Auberge I visited my husband. I located him in the activities room, in his wheelchair w/his head hanging low. He was unresponsive. A staff member approached me & advised he had been in this state for a long time. Nurse was called & he was rushed to the hospital for a 2-day stay. My Husband was given wrong medication which had been discontinued. Auberge advised this was not their fault but the pharmacy's fault. My husband was sent back to Auberge and perished several days later. Heartbroken! I paid over $7000 for the first month. Upon my husband's death, I was advised there will be a refund of some kind. Apparently the Contract I signed states an Additional 2-weeks will be charged when resident dies. My refund will be less than $2000 which means I'm paying over $4000 for a 1-week stay minus the 2 days in hospital. I understand mandatory two weeks charge upon death if resident had a lengthy stay, BUT my husband was there for 7 days (minus the days in hospital cause by, in my opinion, improperly medicating)! Unhappy!! Experience from Friday, 8/30/24 through Friday, 09/06/24.

I moved my mom to The Auberge at Bee Cave in February 2024 and I am so glad I did. The community is…read morevery easy to access and the rooms are very spacious. The best aspect of The Auberge is hands down the staff. Between the Administrative staff and the care givers I know my mom is well cared for and looked after. They are patient, attentive and provide stimulation for all of the residents throughout the day. Her room is always very clean and her hygiene is of upmost importance. Before moving my mom to The Auberge at Bee Cave, she was living in a different Assisted Living community. I struggled with clear communication and follow up because my mom is nonverbal. The staff at The Auberge Bee Cave is very sensitive to this condition. They all are very communicative and anytime there is a question or an incident they call me immediately. It is such a relief knowing that my mom is safe and in a caring community that truly looks after her needs.

I'm in town visiting a friend that is a resident here. The place is clean and the staff are polite…read moreand smiling all the time and they are very helpful. There is one young man that is a standout, Espoir. He is a part of the care staff. He is so friendly and patient and kind and so personable. He is very gentle with my friend and I enjoy talking with Espoir. I bet this young man has been the employee of the month several times. If not, he should be. He cares about patients and it shows. Great job Espoir!

I toured this facility recently for a relative who is ready for an assisted living community. Jenna…read moregave me a tour and was extremely informative, compassionate and patient. She remained consistently available for further questions in the days after my visits. Longleaf is one of a few great option in Austin, TX!

Serene Setting has given my father so much love and attention and we are so blessed to have found…read morethem for his care. They are attentive and gentle...observant and communicate well with our family. Thank you Serene Setting, we are thankful for you!

After comparing the rest, I brought my mother to the best! My mother is so relaxed and well taken…read morecare of here! The staff is amazing!!! They are extremely attentive, clean, and friendly! Ray and Colleen treat everyone like family! That is what it is here... a big family who can cook amazing food!!! I would highly recommend this facility to my family and friends or anyone who is in need of a great place for their aging parents.

All this place cares about is making money. They accepted my mother into their Skilled Nursing…read moreFacility. Sent me a text confirming and told the social worker at the hospital it was confirmed. The following day they came back and denied her admission. Stating that they were under the impression she was coming in as " private pay" for long term care, although the text message for admission clearly stated "Longhorn Village Skilled Nursing." My elderly mother was so let down and disappointed after being told she had a place to go. This place ONLY care about making money.

We came to watch the eclipse here, and the event they organized was so sweet! Had a couple meals…read morewith family, and appreciated the rotating menu that had quite varied meals. The staff was super friendly as are the residents. Almost felt like college and living in dorms with your friends living down the hall!

I would give them a half star if I could. I was admitted…read moreto the "Skilled Nursing" portion of this facility. There was a delay in my getting there so arrived around supper time in May 2024. They brought me to a small room with a bed that had no rails and very little support. The feel was like a hammock, not good for someone right out of the hospital. I was on a restrictive diet yet the first night I was there I was given steak cut up and some sort of sweet potato. I ate it, I was so hungry. A day went by and the next morning I was told they were calling an ambulance to take me back to the emergency room. I had blockage in the intestines. (This was reason for my emergency surgery in the first place!) My biggest complaint was my medications were supposed to be sent to them when I left the hospital. When I inquired, they didn't have them. I had my last pain pill at 2:00 that afternoon. It was now 9:00 p.m., I was told I would have to wait until the pharmacy opened the next morning. I had an incision down the middle of my abdomen and nothing for pain. Horrible and incompetent!! I was finally given medication for the pain 9:30 that morning. I couldn't sleep the pain was so intense. Around 3:00 am I called for the nurse, I was in tears and covered with sweat, my hospital gown and sheets were soaked, and I was chilly. The person who finally came told me they had no other clothes for me to wear. No offer to change the sheets, she got another blanket and threw it over me. The fastest response time was 20 minutes, I know because I watched the clock. I felt frightened and trapped when that door closed, no one came and checked on me on a regular basis. When I was readmitted to the hospital, I felt such relief! I would be taken care of and no longer felt afraid. Be very careful where you send your loved ones. Especially if they are in a weak condition. Sincerely, Beth Pisz

From the owner: Longhorn Village is a first class Health Center offering a full continuum of care including…read moreassisted living, rehab care, 5 star skilled nursing and memory care center located on Steiner Ranch in Austin, TX.

My 89 yr old mother in law fell and broke her leg. Everyone here is doing a great job with her…read morerehab and she's really happy. They playing games with them and she is really enjoying the attention she is getting.

My 95-year-old mother just got diagnosed Covid after being at Brookdale Rehab for 2 weeks. While…read morenot their fault, their post- diagnosis actions were terrible. Never called her vulnerable 71-year-old daughter/caretaker to let her know, had no signs on her door, and the caseworker had no idea. The absence of a Quarantine sign allowed my sister to walk right in, find our mother unshowered and throwing up (had thrown up all night). They reported she had been taken to breakfast and lunch amongst the other patients. Terrible protocol.