We headed here from the Michaels at Park Road and found ourselves in a much larger store. Much more…read moremerchandise and well stocked. Busy for the Christmas season and plenty of helpers about. Lots and lots of crafting and art supplies. We found ourselves in the painting department and were easily able to find the paintbrushes we needed. It's not perfectly organized but it was well-organized enough to get the ones we wanted. [Review 10233 overall, 1821 of 2018.]

Checkout service was bad. My disabled daughter & I shopped there for a craft to take with her on…read morevacation. The lady, I'd never seen working the register, barely welcomed us and when I asked the whereabouts the regular employee that typically works that area, she snubbed me off with "I HAVE NO IDEA." When we couldn't locate the specific string for the beads my daughter had chosen, she all but ignored us. We had to locate someone else to assist us who was very helpful. This Michaels has always been great. I suggest they find a more welcoming person to work that area. This woman would likely be best working in the stockroom.

My husband took in my Coach watch in to get a battery. Very simple. Kim, the manager, broke the…read moreceramic band but didn't tell him. He brought it home in the pouch and clearly I put it out and it fell off. I called and she asked I bring it in and was clueless how it happened but it was the link by the area you take off the back so she had to have known. She takes it from me to fix it. When she gave me back, she had taken out a link, which make it too tight! She said she would order a new band. A week later I go pick it up and it is a generic, cheap band. My watch has gold and the clasp said Coach - she gave me an ugly band with a silver clasp and not coach. I was so annoyed but it was not worth the fight. And while she was working on my watch someone came in complaining over an issue where her watch was sent off three times. I will NEVER go back. NEVER. And the manager, Kim, needs a new profession.

I went to get a new watch band, the sales person was kind enough to help. Picked a stretch band…read more Went back the next day it was way too big it rolled around my wrist. I said I'll just get another band , another sales person said no it's concerned used because we used the pins. I said it's not my fault that the other person didn't measure my wrist and I didn't even think about it either. Mind you I'm driving 40 mins round trip. Had to come back.... Came back they never fixed it was amazing the same man who was there from the beginning could of fixed and measured ! Fixed and measured after twice coming back when he could of done it the first time. Bad customer service! What's sad no apologies.

Malak Jewelers are very fair, so accommodating and hospitable. I love their customer service every…read moretime I've come here and I always recommend them when someone is looking for a reputable jeweler. They have a beautiful selection of fine jewelry, vintage jewelry, and watches. I always enjoy browsing around, and they are very attentive and friendly. Not only can I come here with confidence for purchases that I will love for a lifetime, but I can seek repairs as time passes for pieces that I still cherish and entrust that my pieces will be cared for and treated with care and appreciation.

My mom gave me a ring with my sons' birthstones years ago. At some point, a prong was bent and I've…read morenot worn it in ages worried I'd lose a gem. Mom passed away so I was determined to finally get it fixed. Did some research and decided to try here ~ as they have an in house jeweler. They fixed it on the spot no charge. When I need jewelry or repairs in the future, I'll definitely be back! Grateful!!

On my way to saphora we stumbled across this Barnes and Noble right next door. My son is a bookworm…read moreso we decided to stop by. We were hit with an Aroma of freshly brewed coffee, and everything looked nice and organized. They had a section with toys and we looked through the toys and eventually moved to the back where the kids section was. It was immaculately out together and they had some really great books on display! My son was so intrigued by all the different options and grabbed a few books to read for a bit. I just loved the organization and the cute decorations. It was hard to leave when we finally did, but we'll def be back to this location!

Shout out to Miles! He always makes the best coffee and has great customer service…read more Really love the staff recommendations in the different book sections as well, always appreciate their insights and suggestions

Came to replace car battery , brought the bad battery with me , set it on the counter with the new…read morebattery and was still charged $12 for a core charge. I called the store, which is about an hour away , to inform them of the overcharge, they told me there was nothing they could do since I have no way to prove I brought my old battery. #crooks& thieves

Annoyed with the Walmart WiFi: Walmart has recently changed their guest WiFi service in their…read morestores to require a verified email address from guests and customers in order to gain access to Walmart's WiFi service. In addition, Walmart's management wants me and guests to agree to have Walmart 1.) Determine my presents in Walmart stores. 2.) Associate information about me with my Walmart account. 3.) Improve products and services and 4.) Gather market insights about my in-store purchases and activities. What was a non-threatening courtesy WiFi service, is now a WiFi policy that is as invasive as if McDonald's required it's guests to go the order counter, show identification and ask for a key for use of the bathroom. Also, the login screen did everything to hack or spoof my default email address from my iPhone by prefilling in my email address. It was very hard to close the screen without in inadvertently clicking on use my address. No cancel or decline option was available. I did try to enter in a bogus address to see if it would let me gain access to the WiFi. It sent an access code to that fictional address and asked me to enter in that code.

The staff are very friendly and helpful. Kind to our dogs. We ended up buying two pairs of…read moresandals. Grateful to be able to try on and buy local! Highly recommend. Great selection too!

I came here on a random Tuesday to buy my first pair of Birkenstocks, and the experience did not…read moredisappoint. I arrived less than an hour before closing. I believe it was about 6:15 pm/6:30 pm. The sales associate was patient and kind, running back and forth to get different colors and styles without hesitation. He also knew about the product and gave me tips for care and breaking in my new Birkenstocks. I ultimately settled on the chocolate brown, oiled leather Arizona. My feet are so happy that we finally purchased our first pair, and I know it will get better over time. If you are looking for a place to buy Birkenstocks and other feet-friendly shoes, this is a great spot, as they have a mixture of sneakers, dress shoes, and casual shoes. They also had a good amount of inventory on sale for the bargain hunters. I will definitely be back to purchase my clogs from here when Autumn comes

Clothes mentor always has such great items! The staff is friendly, they run great sales, and buy…read morequality items. Highly recommend checking it out!

I used to really enjoy both shopping and selling here, but unfortunately the store has changed in…read morerecent years. The staff is still wonderful, but the overall selection feels much younger than it used to be. A few years ago, this felt like a women's store with a wide variety of brands and styles for different ages. Lately, the pieces being bought and sold seem geared more toward juniors, which makes the shopping experience less versatile for someone like me. I get the impression that the buying team is focusing on trendier, youth-driven styles, and while that may appeal to a younger crowd, it's a noticeable shift from what the store once offered. It's discouraging when my like new items from stores like J Crew, Theory & Vince are turned away, and then I see brands like SHEIN, Forever 21 & American Eagle on the floor.

Cliff was awesome!! VERY knowledgeable and helped us pick out the mattress that we needed - not…read morethe most expensive one that HE thought we needed. He gave us a quote and we had one more stop - Original Mattress Co. If you like a sales person that bashes their competitors right away - I'd say go there. If you want a great experience AND a quality mattress, choose Mattress Firm. With that being said, thank you, Cliff!!!

Had a sagging issue with one of the mattresses I purchased about 3 years ago. Went back to Mattress…read moreFirm to order a new one. Lindsay looked up my invoice and suggested I submit a claim. This act showed she wasn't worried about making a sale but exercising integrity. My warranty was approved. Lindsay and Vaughn were extremely helpful with guiding me to make a suitable choice for my needs. They are the epitome of quality customer service and taking great consideration for their customers. I highly recommend this location.

Upon entering the store, we could see two women (employees) talking to one another. They didn't…read morelook up or acknowledge us. No worries. But the next person who came through the door, they both yelled out "welcome in" and I looked at my friend to say, "did they say anything when we walked in?" She acknowledged they didn't. My friend was looking for items for an upcoming business trip and I was just looking around. No one said anything to us still. The two employees continued their chatter. I walked closer to the registers where they were located looking at shirts and only then did one of them speak. I never turned around when I responded. Now, Versona isn't a place that I usually go. I have been in one other location. They were extremely helpful and welcoming. They were engaging and wanted my friend and I to have a great experience. Here, they were more concerned with their conversation. They have a major selection of clothing, colors, jewelry and styles. The store is really nice. The clothes are a good quality and for the price, you will really love your items. I highly doubt I will return to this location.

I love the versona in the mall in Myrtle beach . They are so helpful and patient . The manager ,…read moreDonna is outstanding. I love the clothes . They fit well , stylish at a good price . I visit at least once a week . I'm afraid I'm going to miss something . lol