Quality and friendliness of the staff is top-notch. Veronica, the shift manager, was very helpful with two older women who had trouble making up our minds. What we had was excellent and with the coupons, the price was quite appropriate. I was there last week and enjoyed the chicken bacon Swiss.... YUM! This week it was chicken cordon blue with onion rings! Outstanding with even enough for a little leftover for the pups at home. I can't figure out why there are SO many cars parked there with only a handful of customers. But give it a try and don't forget to bring the big bell for good service on the way out! read more

This store appears to be not very busy. Idle staff needs to spend time on cleaning and picking up debris. Restroom needs serious cleaning.

Absolutely the worst Arby's property ever nasty dirty outside and smells inside of cooked grease inside and the roast beef tastes like it was sitting in a bath of steamed water for hours so nasty. The bathrooms are locked and you need to ask someone at the counter for a code to enter which apparently has not been cleaned in days no paper towels by far the nastiest property ever. read more

Unfortunately this restaurant has gone down hill. Several dirty tables and counters. Only two customers, no one waiting for their order in the drive through or in the store. Trash is overflowing! I used to always find the staff very friendly and efficient here. Staff isn't visible and no one is cleaning. What are the two staff doing in the back? 2/1/26 @ 2:50pm read more

Another bad review. Not a good Arby's. Fries were cold shake was not! VERY PRICEY! My fault for giving them another try as they clearly don't care to fix things, it's evident in all the one star ratings! Another one bites the dust! read more

Every couple of years we try this location. Every couple of years we are disappointed. We have decided that we need to stop trying - unless there is a change in ownership of this store. We receive advertisements announcing special deals. However, these deals never seem to apply to the Green Valley - even when it specifically states the Green Valley location in the web site/app! If you really want Arby's food, find a different franchise - it may take you a few miles away, but this location is simply not worth a visit. read more

Great food!!! The team is so friendly!. I love the new design in the dining room. Stopped by this restaurant on the way home off the I19 freeway. read more

I forgot I had "complained" about something and I received a very nice letter with a coupon. Thank you Arby's for keeping a customer! p.s. my apologies to the young folks at this Arby's. I know it can be rough and thank you for sticking it though! read more

Horrible location total slum franchise. They do not honor the online app deals. Even though the online app has this location as an option. I tried to work with the manager for an outcome but he said "some people don't get it and are stupid." He then said "go elsewhere." and shut the window. I did go elsewhere. I went to the new Arby's location on Sahuarita Blvd. Used the online app no problem and the employee was super nice and friendly. DON'T WASTE YOU TIME WITH THIS DIRTBAG FRANCHISE, DRIVE OVER TO THE SAHUARITA LOCATION. CLEAN, FRIENDLY, AND USE THE ONLINE APP. read more

Received by email an Arby's Halloween coupon for a half-off sandwich offer. Coupon listed location of Green Valley store. Went there and was told by staff that they would not honor the coupon. This is consumer fraud called "bait and switch." The "bait" is getting you into the store with the coupon and the "switch" is refusing to honor it with the hope you'll buy something else. Very dishonest business, imo. read more

It has been a relatively long time since we visited this location.......but really, not long enough. No other customers were in the store, and it also seemed that there were no employees in the store either. I called out twice, then kind of 'drummed' on the counter, and no one came out. I finally got someone's attention who was sitting in the office, and he came and took my order. Our old standby is the Ruben, as most times it is good [this time was no exception. Since we have seen TV ad RE the "Prime Cheesesteak", thought we would try it. Our mistake....worse sandwich that I can ever remember, and I am 79 years old. Having had eaten a few meals at fast food places most of those years, I do have a little experience. The sandwich was: 1. Tasteless , and 2. The amount of meat and/or vegies was truly pitiful. Neither my wife nor I took more than a 1/4 of the thing, and it is now in the trash ready to go to the landfill. suppose we need to go back to anywhere else but this place, as we were not at all satisfied. So my warning to you...Don't under any circumstance, order the "Prime Cheesesteak" Order ID AAD4AK3CACBQ @ 2:58 pm read more

First and last time here Came here after a long day of work for a quick snack. And could not BELIEVE the unprofessional staff. I walked in, and I waited a minute and the male employee I believe sadly he was a "manager" abruptly said WE'RE CLOSED! There were people eating and were asked to leave at 5 minutes to close. I did verify hours of operation and he rudely just did not give a darn. And even if they could make my snack I wouldn't want them to. There was a female employee just laughing. Plain rude and unprofessional. How do rude people at a fast food restaurant keep their jobs. ?? read more

Arby's - Hours of operation. People still working. - Fast Food Near Me - Green Valley, Arizona

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I decided to stop my here on my way to work. I came in and the place was very very clean. I ordered my favorite from Arby's, their chicken tenders. The employee that took my order was super nice and friendly, and let me know it would be a minute to make them fresh. I got my food super quick and it was quality!!! Best Arby's I have ever been to. read more

My wife bought an Arby's Rubin sandwich for her 94 year old mother recently. Her mother lives about a mile and a half away from the restaurant and my mother in law always loved the sandwich after getting her hair done on Wednesday afternoon. So a month ago they drive through the drive through and bought the Rubin. When she returned to my mother in laws apartment and opened the sandwich, it was so dried out to be inedible. My wife prepared her mother another sandwich at home and drove Bach to Arby's in Sahuarita to show how dried out the sandwich was. The manager accused my wife that the sandwich was several hours old in contract to the receipt showing it had been purchased 30 minutes earlier. No apologized was offered for the lousy sandwich. An offer was made to replace it, but my wife had already made her mother another sandwich at home. No offer was made to buy another sandwich free at Arby's was offered. Needless to say we are not visiting Arby's at Sahuarita again. By the way the Rubin sandwiches at Culver's in Sahuarita are better! read more

I sincerely hope that this Arby's goes out of business when the new Arby's opens up on Sahuarita Rd! This franchise owner charges more for the same items than the Arby's on W. Valencia does & he rarely honors national Arby's specials. I went in 2day 'cause I had rec'd an email about a 25% off special on all menu items &, of course, this Arb's did not provide that discount - Never again will I waste my $$$'s here. Please don't patronize this particular Arby's - Many thanks! -JGB read more

I quit going to Arby's in Green Valley 2/ yrs ago because they didn't honor coupons. I went today because ad 2 for 7. French dips and spicy beef. All they have 2 of is their terrible fish sandwich. NO THANKS ​ read more

Negative if I could- used to be good be it's a fatty meat and super great mess- to the owners- check out the Nextdoor app to see how everyone in GV is ditching u, clean up or get out read more

Manager was extremely rude ! They did not have roast beef at noon and they were just very rude !

Pure Heaven ~ I've been several times here and we always go out with a big smile! The personnel is always helpful and in good mood. Sometimes I have issues on what to order because I always want everything! So they always seem patient and suggest different options for me. Another thing is that the flavor of every single thing I order is always going to be the same and freshly made. Arby's is kind of expensive but it's totally worth it because everything just tastes like heaven! Simply good quality meat, breads and ingredients. The place is always clean and organized. And they play good music too! This last time I went they had 50's rock and roll and it was such a relaxing and happy experience. This place is totally awesome! I'm so glad that they didn't close this place, they just moved to a nearby place! I would be lost without an Arby's near me! read more

Arby's - This time I tried a Beef Gyro and ughh...! Awesome!!!! - Fast Food Near Me - Green Valley, Arizona

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Something told me to go that new Culvers down the street, but mother wanted Arbys usually, we passing by heading home to Tubac. The food was ok in my opinion, but the customer service was special needs. The attendant looks like deer in headlights, after we stare are each other for at least 20 seconds, LOL I ask him how much? Just the level of service was poor, especially when spending 40 bucks at an Arby's. I am about 95% sure I will not be going back. read more

Never again...after the rude "manager" admitted his employee (that he trained) did not take the order correct....the "manager" tried to lecture me(the customer) on how to order ..... Lie about it and over charge me...when I, a girl , questioned him about the cost, he got so rude and angry screeching..."well do you want it or not lady ?" And as you all can figure ....Well, it did not go well after that..... So....LADIES, PLEASE DO NOT QUESTION JIMMY, I don't want him to get fired and ruin another resuraunt down here in Green Valley,Az...... read more

I've been eating at Arbys since 1975. I have no complaints about the food, it is always a great experience. Thank you Arbys. Throught my many years frequenting Arbys I can say the staff is well trained, courteous, and professional. Recently, perhaps due to the post pandemic stress I was denied a receipt for my credit card purchase at the time of sale. The regional manager who happened to be at the store promised to Email the receipt same day. Three days later after calling and texting him still no reply and receipt. Upon further inquiry the store manager stated he would not give me a receipt. This experience has left a nasty stain on what I consider to be an impeccable 46 year run. Gwinnett county Georgia read more

I only gave them a star because I couldn't rate a zero. Horrible service. We waited 15 minutes at the drive through when there was no one in front of us. Now it Makes sense why this Arbys location has such horrible reviews. When they finally attended us the host was laughing and being rude. When I drove up to the window to pay and get my order the workers were coming out from closet and they were high and laughing. They continued to make me wait. I then drove away. I will never go back there again. read more

Consistently bad. I ordered the new bourbon Chicken sandwich. It was horrible. The breading was nasty, cheese was cold. What little BBQ sauce there was on the bun did not taste like bourbon sauce. The only sandwich that's edible are the plain Arby's roast beef sandwiches. Everything I've tried has been a huge disappointment. read more

Went with the family since we don't live in AZ and we where very disappointed. Meat was super thick and didn't taste like the normal Arby's meat. Will not be returning to this location. Bathroom wasn't very clean nor were the tables that were empty. read more

I had never been to the place in my life, and I am a senior. Always thought they were a "typical" fast food joint. I had the Greek gyros and I am now a fan. read more

This Arby's had the WORST service. There was an older couple in front of us and they specifically asked which buns had no seeds because the lady had a medical condition where she couldn't have seeds. The cashier was very rude and pushy and told them the Rueben had no seeds. We have been to Arby's a thousand times and know that there are rye seeds in the bread. When it was our turn to order we told the cashier with the manager right behind him that there were seeds in the buns of those and they argued with us saying no there's not. We then went to the older couple and told them to be careful because of the seeds and the older lady said yes I've picked out a bunch so far thank you. We got our food and there's wasn't nearly as much meat as there should've been. If I could've given this Arby's a worse review I would! They don't care about their customers or their quality! read more

Food was not as advertised. They could not take their own coupons because it was not set up in the computer. Food was microwaved so the bread was rubbery. Not a pleasant experience. read more

I recently ate in your restaurant in Green Valley, Arizona. I ordered the Reuben sandwich. It was the worst Reuben sandwich that I have ever had. Absolutely lacking any taste. Minimum sauerkraut, no Russian dressing and tasteless pastrami. I wasted 10 dollars. Never going back. Stay away this chain is terrible. Quality is horrible. On a scale of 1-10, I would rate it a minus 15. Michael Nagle read more

I went to Arby's this afternoon, which means I traveled across Green Valley to get there because I love their chicken pecan sandwich. Well, when I finally got there I was told they no longer have that because "its seasonal". I'm sorry, when did the season change? I was so very disappointed that they no longer are making this. Several of my friends have also commented on how good it was and they regularly go there just for that sandwich. I settled for a Rueben and it was not good. Seems like it had been sitting around too long...anyway PLEASE PLEASE bring back the pecan chicken salad sandwich. thanks, Mary Hubbard, Green Valley, AZ read more

Culver's line was too long, so went to Arby's, which was dead, as usual. The food is mediocre and overpriced, and I'm surprised they remain open. We ordered $25 worth for only two people and a dog, and at the window discovered no one inside was wearing masks, gloves, or social distancing. I told the young man who took my card he should be wearing a mask. His snotty response was to shrug his shoulders and say "it's not required". My response was to inform him that with the geriatric population of his clientele, it's only common sense to do so. It escalated to include a young woman I assume was the manager who actually leaned out the window to get closer, to intimidate. I am shocked at the utter lack of common courtesy and customer service of these employees, but also at the ignorance of the owner in not providing PPE to employees and demanding they wear it. We threw away the food and went to Custer's to wait in line. I will never return. read more

Rude,they refused Arby's coupons,guy in charge said our prices are higher,don't give you much for your 6.00, I would go elsewhere.,you will be treated a lot better read more

Recommend trying the pecan chicken salad and you MUST try the homemade chips!

The food is standard Arby's food, nothing more or less here. The service is good, and there's never a wait here. Overall, I think this is one of the better fast food options here in town. read more

Friday 9/17/21 @4:10p. Waited at counter 13 minutes. several employees talking in kitchen area. Finally was helped no apologies. Placed order, 3 sandwiches. Had to wait for sandwiches. I would have left if I hadn't already paid. Got home and found an odd sandwich, turkey/cheddar on rye instead of corned beef rueban. I heard employees talking about a mistake on a previous order. I guess they decided I was a good candidate to get rid of it. Tried calling store several times with no response. Went back to the store and talked with manager, David, who had an attitude problem and had bagged up my order. Finally he said he would refund my money. Wouldn't give me a refund receipt. Reason I went was to get the new philly steak sandwich which they said they wouldn't have for 3 days because someone didn't order the right ingredients. Wow! Hope refund shows up on my credit card. I don't recommend this restaurant, Store #8214 Green Valley, AZ. read more

A hidden gem. Delicious crispy chicken salad comes with fresh bacon cheese Romaine lettuce. Generous serving.Very clean service areas a grade above McDonalds and Burger King. Highly recommend. read more

Ordered Greek gyro, dried out meat, like cardboard, poor quality

Spent $7 for a sandwich only and received 2 packets of sauce asked for an extra couple and was told that I would be charged for them!!! And this came from someone who wasn't involved in my transaction!!! Not going there for ALONG time!!! read more

food nasty and sloppy shakes are also not what you order order a mocha and get a vanilla wast of time and good money

Thia Arby's has a welcoming staff and the food is what we expected but the music they are playing is so vulgar we may not be back