Not sure why this place has such a low rating, but I've been here twice and both times everything went smoothly. The last time I tried to order an old menu item they don't offer and the cashier gave me two alternatives along with other suggestions. Everything lived up to my expectations and both orders were completed correctly. What else could I ask for? read more

Charlie was above and beyond, she needs to be a manager, GM or all of the above. Was fast and attentive including genuine personality

We tried the new Steak Bites!! FABULOUS! So tender and flavorful. Had curly fries with it! Friend ordered one order of Steak bites and then decided to do another order! Service was good! Very friendly and accommodating young man. Restaurant was very clean. read more

Arby's - Fast Food Near Me - Henderson, Nevada

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I hadn't eaten there in many years, it was so bad, the French fries were like rocks and the peach cobbler was the same, very hard. The sandwich was like alien meat. Definitely needs improvement. read more

I went maybe around 9:30 pm one car was waiting and when I went to order my food it took maybe 20 mins. The older lady couldn't not hear me and she didn't even know what the items were named I had to give her the numbers. Then we got the food the fries tasted old and were cold. There were only 3 mozzarella sticks. But the taste was not bad. The chicken nuggets were dry and barely any chicken under the breading. I actually enjoyed the chicken sandwich no complaints. Overall more things were a miss. read more

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Stopped in to Arby's today with an app order for their promotion giving away a sandwich a week in the month of April. So to start off, let's be real about what this is, it's Arby's. It's not a Michelin star restaurant; it's fast food, so your expectations have to be tempered to begin with. So now that that's out of the way, let's go. I came in after placing an online order. Checked in with the employee only to find out that I didn't complete the order: Arby's doesn't keep your card info on file in the app so I thought I sent the order in and paid but I hadn't. So I quickly rectified the oversight and placed the order. The employee who had helped me initially quickly acknowledged that the order had come in and they were working it. The employee was very professional and had great customer service. The order was simple, a giant beef and cheddar and a Barqs root beer. The sandwich was hot, juicy and cheesy. And I must say, it was pretty good, you know, for fast food. The establishment was clean, it was busy in the drive thru and had several dine in customers as well. While the food isn't spectacular, as I didn't expect it to be, it was good and it was tasty. It was hot and fresh and the employee was a downright pleasure to be served by. While I think Arby's may get a bad rap, this particular visit dispels any issues that I may have previously had with Arby's. Overall, it was a very good experience. read more

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It's Arby's in the 2020's. It is not what made Arby's, Arby's when they first got started. Sliced off the hot roast in front of you. Now it is just Grey ham tasting "beef". It is a place when you are desperate. It won't kill you, but if you remember it's former glory and quality then you just don't recognize it. read more

Stopping in today for a roast beef sandwich and a turnover. Happily surprised about the promotion of 2 sandwiches for 6. With the horseradish sauce and Arby's sauce...they were very good. The turnovers were very flaky with cherry filling and icing on top. The restaurant was clean and the staff was very efficient and helpful...they even warmed my turnover! read more

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It is a nice location. Store was very clean. The person that took my order was not that friendly. I expected much more from him. Maybe he was tired. I would come back to arby's. Not sure of this location though. read more

GOODBYE ARBY'S Can't see how they ever got the 1/2 star above one? One is far too generous...should be zero at best. Ordered thru the app. Got there for pickup. Told they didn't have the shake I ordered. Told me they "weren't giving me a shake". Suggested they could give me another flavor of shake or give me my money back? Shook her finger in my face and said that they didn't give money back and that she couldn't give me any other shake? Told me that if I wanted my money back, I could go online. I left. No, you can't. There are no refunds given on line. Got nothing. Paid $11. for a great lesson. Don't go to Arby's! read more

10 minute wait as only person at drive through. Mayonnaise or something all over food box and inside too I ordered a 9 piece wings with crinkle fries and I got 7 wings over drenched in sauce. This restaurant is in a zip code where higher service is standard and this place has been dropping that for years. So sad because this could be the #1 fast food in the area. Maybe the owners should watch the cameras more and offer more than $10 an hour to employee so i dont have to juat throw away my food when i get home. read more

Arby's - a cardboard box on a shelf - Fast Food Near Me - Henderson, Nevada

I just looked at the store rating and was surprised to see it less than 2 stars. It made me nervous since I already ordered and sat down. But after reading the reviews, you see some reviews of people that just complain when things don't go their way. Others were about the drive thru. Well my experience was a pleasant one. I decided to dine in, which I wasn't sure arbys did. Some fast food restaurants have stopped dine in I believe due to staffing issues. I ordered what I usually do. I'm a creature of habit. I enjoy the roast beef jalapeño sliders. Not sure where you get the jalapeño from, but they always have quite the kick. Just do note that the jalapeño are shavings, and not the traditional round slice. I think that compliments the roast beef well. Then to my surprise, Arbys offers crinkle cut fries now. I love crinkle cut. The rings were always ok, but never really liked them. Food was hot, dining room was very clean and quiet. This afternoon lunch spot I can just say was spot on. read more

Arby's - Roast beef and the jalapeño roast beef slider. Notice the jalapeño shavings. Has a nice kick! - Fast Food Near Me - Henderson, Nevada

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Placed order for 2 classic double meals with large crinkle fries crispy and curly fry 2 large drinks 2 pies, 1 grilled Rueben. I get home and have 2 small plain roast beef fries undercooked 2 sodas no sauce no cheese no Rueben no receipt bill was $39.16 I call Arby's manager named Nikki apologize n offers to replace the order or refund. I said I will come by next day. She said she was off but ask for jack the daytime manager in her place. Went by and met with manager named Danielle she told me that no receipt nothing she can do. After explaining the problem she would not continue conversation or give me her name. I will not return to any Arby's due to lack of customer training for managers I will notify the bank And refuse payment. I will bad mouth all Arby's until my last breath. I got the meats. read more

If I could make rating a 0 star I would. Ordered last night, order was completely wrong...called representative agreed to refund. OK. Here is where it goes wrong went today "Daniella" refused to honor what was told. Said " you should have come back last night" Daniella accused us of lying and said " anyone can come in and say they didn't get their food", It's bad enough there are no customers there, the staff is Nasty. I will never go back . read more

Ordered a fish sandwich online. Went to pick up when it was ready and was told they don't have the fish until after 5pm. So I waited another 30 minutes and when it was 5pm or thereafter, they told me the person will arrive with the fish in about another 30 minutes! Where could they be coming from, this city isn't that large? I tried to get a refund but all they could do is give me a phone number to call!! The number doesn't work unless you go into the App and press on the link!! You put in a request, and the lady disconnected the call. No good bye, have a nice day. I'm appalled that they sell something they don't have and have no excuses! I had to go to my charge card company to reverse the charge. NEVER AGAIN! If I could give it negative stars, I would. read more

Food great, service rude. I ordered two half pound #2's. At the window once handed my bag I asked for Arby's sauce. The lady said she already put it in and horseradish sauce. I looked and she did infact do as she said however I wanted more Arby's sauce so I waited for the original gal at the window who took payment to open the window and I kindly asked for more. I hear the other gal yell "I gave her plant! I gave her plenty" and then gave the other gal an attitude after she handed me a few more packets with a smile. If it was an issue of too many I would've gladly paid for more. Whoever that lady was needs to be nicer to her coworkers and also maybe wait to see what the customer wants bc I did not want horseradish just lots of Arby's sauce. read more

i came to this arby's with my brother and his friend, and they ordered the meat mountain. they got one to split, but they loved it so much, that they got another one...it was absurd. i got the greek gyro and it was okay. the workers were nice and the dining area and bathrooms were clean, but the little sauce cups were out of stock. no worries, good experience ! read more

Arby's - meat mountain - Fast Food Near Me - Henderson, Nevada

The service here wasn't anything special, but the food is always so delicious at Arby's! I would highly suggest coming here if you're looking for a quick bite to eat or fast food! read more

THIS ARBY'S NEEDS SOME MILK! No joke - been waiting 10 minutes. I decided to write a review as I'm waiting. Order already placed, waiting on car in front of me. WTF? Did they need to slaughter the cow in the back? How is this taking so long? Okay ... Yay, I get to pull up and see the window. Dang - 4 beef & cheddar sandwiches should not be this long of a wait. Okay, should (after waiting 12 minutes) just be able to pay, get my food & go. Closes my Yelp app, as I'm waiting - I'll come back to the review. Opens Yelp app back up... Oh no, another 4 minute wait! Lord help these folks. I'm about to have a low blood sugar episode. All together we had a 16 minute wait. This Arby's is ALWAYS sad like that. The management needs to get it together. I get it tho, in Biden's America you have to scrape the bottom of the barrel to get employees. read more

Arby's - The 16 minute wait for 4 roast beef sandwiches is unacceptable. - Fast Food Near Me - Henderson, Nevada

IfI could give negative stars I would! 2/9/23 I decided to give Arby's another try, it's even worse this time. Quality control is crap at the eastern location. First they gave my order to someone in drive thru, so my delivery driver had to wait for it to be remade, the meat on my sandwich looks like it was from a rejected sandwich and repurposed to my sandwich totally inedible, the other sandwich was wrong. missing items from my order as well. eat at your own risk! read more

My husband wanted to try an advertised special sandwich, so we gave this Arby's drive thru a try. What a mistake! First, the drive thru line took about 10 minutes from speaker to window. Okay. I can live with this, except after I paid i was asked to pull around to the front to wait for my food. Frustrating but okay, benefit of the doubt because COVID yada yada. I pulled around front and waited another 10 minutes give or take. A team member came out, handed me 2 bags and left immediately. As I always do I looked inside to check the order. Unfortunately they did not provide the Beef n Cheddar that I ordered. Okay, easy to fix by going inside and asking for them to make it right, except they are drive thru only due to COVID. My only option is go back to the drive thru line while my food gets cold or call and ask to be refunded for the sandwich. I chose the phone call. First call attempt, an employee answers, I explain there was a missing item and I waited a refund. He hung up on me. Okay, maybe it was an accident, right? I try several times and the phone rings out of service. After 5 attempts someone answers again and hangs up without acknowledgment. Clearly they have caller ID and have no interest in making the situation right. So there it is folks. I do not recommend this Arby's location at all. read more

Arby's - Fast Food Near Me - Henderson, Nevada

The Eastern @ Coronado Center Arby's.    To me it is the little things in life that make me happy. It's the little things like a tasty fast food meal. When it comes to the little things the Arby's Beef & Cheddar double roast beef  portion is anything but little.    Arby's is one of my favorite fast food restaurants. Growing up in Long Island, I didn't realize how much I appreciated Arby's until they left the island in the early 1990s. Over the years since Arby's left Long Island they had streamlined their menu and consequently got rid of sandwiches that I relished such as the Super Roast Beef Sandwich and the cheeseburger that was as delicious as a diner burger. With Arby's close by in Henderson, my goto Arby's sandwich has been the Beef & Cheddar. It is a simple sandwich featuring that unique Arby's Roast Beef loaded with Cheddar cheese and the optional Arby's sauce. It comes in three sizes: medium, double, and half. From experience I have learned that the half portion is messy and running close to full service restaurant prices as a meal. This time, I ordered the Beef & Cheddar meal double size. It was a fast food masterpiece that melted in my mouth instead of on my hands (please see the picture below). Complimenting the large sandwich were the tasty Arby's fries that are so good that they are a popular seller in the frozen foods aisle. With the food, I enjoyed a Coke. The value meal came out to $10.50 after taxes.    I am no stranger to this Arby's. When I moved to Henderson in 2004, there were frequent visits here in late 2004 and early 2005 when the Equestrian at Eastern was our residence. Dining here during Phase Two of the Coronavirus era, brought back memories of enjoying the same mouth watering Beef & Cheddar while reading a printed edition of the Las Vegas Review-Journal while holding a Nokia soap box phone. In fifteen years (Wow! Time flies by fast) this dining room has not changed. It looks identical to 2005 when Seafood City was a Super Kmart and Albertson's was across the street. What also hasn't changed is the deliciousness of the Beef & Cheddar with the curly Fries. It is this deliciousness that has made Arby's one of my favorite fast food restaurants. read more

Ordered two beef and cheddars and a large curly fry. Fries were actually hot this time usually they are as cold as ice. The one star is because the sandwiches again! They only have a drop of cheese! What the heck?? read more

Arby's - Where's the cheese??? - Fast Food Near Me - Henderson, Nevada

Went for a quick lunch in between clients and my food was hot fresh and ready fast. The staff was very attentive and had good customer service. Thank you Daniela for making sure my food was right ! read more

To the managers, what is it going to take to change your customer service. You guys are just horrible in all aspects! Missing food items and very bad service! What's it going to take because clearly you guys are getting horrible reviews!!! read more

I ordered my food paid for my food and the kid tells me to pull around to the front .First of all there was nobody behind me ..secondly we all know why you want people to pull forward it's so the timer in the drive thru stops and your speed of service looks good .. everyone knows when you have to pull to the front it always takes longer to get your food .. it's called a drive thru not drive thru and park In front . I simply told the kid no I'm not pulling around and parking in front of the doors to wait for my food I need to be at work . The Kid shuts the window the manager LISA comes to the windows and screams at me if there a problem ?? I said no ..she yells your not pulling forward .. I said no I don't have time I need to be at work she continues to yell at me and said your chicken isn't ready I said ok I'll wait right here she slams the window and storms off there are five kids in there working or should I say just standing around one of the girls smiles at me so I smile back LISA comes storming back to the Window slams the window open and rudely says is there something funny?? you think this is funny and continues to scream and yell at me and refuses to give me my food after I paid for it ..she slams the window shut again and tells an employee I'm refunding the order she's not getting her food . Lisa slams the window again yells at me give me your debit card after the refund she tells me to get off HER property and She threatens to call the police while all the workers inside watching and laughing and making threatening Gestures trying to provoke Violence!!! this is totally unacceptable I was discriminated against I was harassed I was threatened and Lisa the manager needs to be fired she's setting a bad example for all the crewmembers she has no control over her temper and should not be dealing with the public whatsoever Shame on you arbeys for letting a person like that be in a position of Authority I will never come back to this location and I will make sure to tell all my friends and family about the kind of people you have working at your location on Eastern and Horizon Ridge and the treatment I received because I refused to pull forward.. I will also be calling corporate ! Good thing I got video footage maybe I should post on social media read more

Arby's - Lisa the manager yelling at me - Fast Food Near Me - Henderson, Nevada

We ate at this Arbys and were very surprised that since the reviews were so low if our food would be decent. But as an Elite yelper I think it is my duty to give individuals out there my best. The store is very clean besides some extra cleaning need do in the bathrooms, and the lobby was average clean . No dirt on tables or anything or litter. There was very little customers in lobby. We had slider roast beefs , French dip, and potato cakes. The individual that took our order was the manager and he was extremely nice and fulfilled the order completely the way I ordered it. He only forgot the side red ranch sauce but we are all human. The food was so amazing the roast beef was hot and just right, and the potato cakes were well done too , but I find that Arbys always under cooks them . The sauce for the French dip was brown and hazy and not clear brown like normal so this has changed. Probably for the bad, but a lot business have to get corners so as long not with roast beef its fine. read more

Arby's - Lunch - Fast Food Near Me - Henderson, Nevada

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Always slow. We only come here for the deals when we're craving their roast beef. That's what happens when you eat a place enough times even if the food is mediocre. The Arby's sauce is addicting and unfortunately, this is the closest Arby's to our house. There's rarely a wait which is great considering how long the take to get you your food or even take your order. I really try to avoid this place, but sometimes, you just need your fix. read more

This was my beef and cheddar. Sad looking . I don't recommend this place or is it all of them?? read more

Arby's - Beef and cheddar sandwich from Arbys. Wow!! Ridiculous! Where's the cheddar??? - Fast Food Near Me - Henderson, Nevada

Arby's roast beef and curly fries are delicious, however; my Sevice was horrible!! Lady sounded in her 30's-40's at order speaker was very unwelcoming and with a very unwelcome tone!! She also was rushing me profusely to order and there wasn't even a car behind me! When I got the the window a young man opened the window and didn't say hi, hello or anything and just took my debit card swiped it and handed it back still without a word!! He handed my food to me and I was surprised to get a "Have a good day.", only after I said thank you first after he handed my food to me. This was a ghetto experience to say the least and I am willing to spend and extra 20mins to try the new one on Horizon Ridge to avoid this awful experience! read more

Arby's is one of my family's favorite fast food spots. It's a personal preference thing and this is what we all prefer. It's the same at most Arby's and we like that. We do have a gripe about this Arby's though. We bought five sandwiches and the buns were stale on ever single one of them. Not just a little stale but practically brittle. Since we got take out and didn't eat them until we got home 20 minutes later, we couldn't take them back and just had to suffer through them. We still love Arby's but we'll probably skip this location in the future read more

Arby's - Fast Food Near Me - Henderson, Nevada

Wakes in to order food thinking they couldn't mess up my order! I was wrong ordered a beef n cheddar meal got a small roast beef meal probably a $4 difference. I called and he said come back so he can replace my meal hard to do when I order to go to go to work! The wrapper tells you what sandwich it is and they still grab the wrong one!! I used to like Arbys but they are getting worse every time I go!! Check your Food before you leave!!! read more

Horrible we ordered our food took 10 min with no one else in line and everything was stale and cold would not advise

I actually used to work at this location! All the people I worked with were very nice! Made some food friends..the manger at the time was like a second mom to me Btw, food was bussin read more

Well I keep trying and it doesn't get any better. I had to send back three things today that they got wrong. The roast beef sandwich had two pieces of meat and it looked green. No lie the buffalo chicken sandwich wasn't even in the bag and then when they put it in the bag it was wrong. They didn't give me my sauces. It seemed like no one knew what they were doing. So maybe they were new in Learning however the green meat and the two pieces of meat was just wrong and I pointed it out to them and they just shrugged. read more

Anyone giving this location more than one star must be an Arby's employee. We were the only customers in the store. Placed a simple order. Not only did the girl have to ask me again for each item I ordered, including the size of my fries, but they managed to screw up the sandwich and proceeded to discuss it among each other for 10 minutes before making the correct sandwich. Either it's a training center or an employer for people from Fifty First Dates. Horrible, horrible service. Don't even bother. It's faster to go out and kill your own cow if you're hungry. read more

Arby's - Petit filet. REALLY petit! Not anything like advertised. - Fast Food Near Me - Henderson, Nevada

If There was an option to give negative Stars I would have to with this Arbys location...what a complete disappointment1 I love Arbys but dont go very often because they all a considerable distance away so imagine my dissatisfaction when I open my food and not only is there only one slice of meat but the bread is hard as a rock I cannot even bite into the crust this is the second or third time I've gone to this location and had issues do not recommend see pictures below read more

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Horrible! Joseph working the drive thru was so extremely rude to me that it was shocking! It was hard to hear him and he was extremely impatient and giving me attitude the entire order. Unbelievable. I will NEVER go back again. This dude needs to rethink his job choice and get some people skills. So uncalled for. read more

I at a roast beef sandwich two days ago and it tasted off. It was. I have been sick w food poisoning. Wash you dang hands after using the bathroom or touching anything besides food when you work w food and don't serve the overpriced stuff if it's not fresh. People work hard to earn money to eat out on. read more

This place always has something wrong. They either can't take debit cards or their systems are always down. They are out of product, pick a reason. I totally get it fast food is hard since the pandemic but geez Louise you would think that things would even out by now. I have went to this location at least six or seven times to be told our systems are down or they can't accept debit or credit cards. Not sure if their computer systems are just that outdated or if the workers truly don't want any people coming to the restaurant. read more