This is probably one of the coolest joints I've ever been in. The food is amazing. The staff is…read morebeyond friendly. You could not ask for a better atmosphere. I'm visiting NC from New York and my brother in law showed me this gem and I was thoroughly pleased. I would recommend this to everyone!!

Visiting our daughter at Wingate and she recommended the restaurant. Parking was interesting and…read moretook us a bit to finally find a spot. It is in downtown Monroe with street parking and some public parking lots. Our daughter said she has been there around 11:00am and got a spot on the street right in front. It is very eclectic with decor and items for sale. They have indoor seating, seating along entrance hall and outdoor seating. You order at one counter, which has a large menu boards above the counter. The young lady that took our order was very nice. You pay over at the bar area. It was not busy at the time we were there. I had the Salad Sandwich. You can get it with chicken salad, tuna salad or chickLESS salad. I had the chicken salad in a spinach wrap with lettuce and tomato. There are other bread options. The wrap was filled with the chicken salad. It was nicely seasoned and tasted really good. My husband and daughter both did the Pick Your Burger, a build your own. My husband had the burger with bacon, lettuce, tomato, pickles, grilled onions and pepper jack cheese. My daughter added bacon, lettuce, grilled onions and provolone cheese. They both said it was a great burger. We enjoyed our food. Definitely will come back.

First off, Alyssa (Store Manager) was absolutely amazing! The entire staff did an outstanding job…read morefrom the moment we walked in. We were warmly greeted and acknowledged right away, which set a great tone for the whole visit. Alyssa was incredibly patient and handled multiple orders while seamlessly directing her team at the same time. The food was excellent -- exactly how we expected it and perfectly prepared. We will definitely be back! I just hope the store continues to run at this same high level even when Alyssa isn't there, because this visit truly exceeded our expectations. Thank you to Alyssa and the whole team!

I've been here twice. Both times I've had the same experience…read more The workers are great. My order....not so great. I ordered an Italian in a bowl. The first time I got it, most of the meat wasn't cut up. It was in slices. Both times, my order is dripping when I pick it up. The oil and vinegar is seeping through the box and through the bag. I have to ask for another bag to double it up. When I got home, both times, it has seeped through the second bag. Luckily I'm only taking it home so I can transfer it into a regular bowl. I put it in the bowl and I'm mostly eating salad soup. I understand I asked for Mikes way, but holy cow.

Bad experience from the beginning. My family and I weren't greeted when we entered the store. Right…read moreaway, we noticed a tall white male employee standing at a side table eating Bojangles. When we approached the front counter to order, the same employee walked behind the counter and put on gloves without washing his hands first. Seeing that, we immediately lost our appetite even though we had been excited to eat there. There were two female employees behind the counter. After deliberating, someone in our group asked one of the women if she was the manager. She replied, "Yes. Why, what's up?" We decided to leave at that point to avoid any confrontation. A sale was lost due to this behavior, and in this economy every penny counts. We will not be returning. I believe the owner should be made aware of what is happening in their establishment, especially regarding food safety practices.

I cannot remember the last time I was so disappointed in a sandwich. I ordered online both a Hook…read moreand Ladder and a Meatball sub. The Meatball sub, with its toasted bun, delicate meatballs, and tasty sauce is a repeat. My H&L was boring, nearly tasteless, and sparsely filled with meat. What? Bread--tasteless. Meat--tasteless. Cheese--tasteless. One would think I had Covid and lost my taste buds. Nope. The only thing I could taste was the mayo and onion. It's been a few years since I have visited any Firehouse Subs, and this experience has my "Give 'em a Whirl meter" dialing 911 with a four alarm problem in the taste department. Disappointed.

I have to rave on their gluten free options- doesn't get better than this !! Gluten free fish and…read morechips plus GF shrimp?! I was in heaven. Absolutely delicious and to my GF friends-- you will be amazed!

Despite the owner "attacking me?" In my last review (odd behavior, but ok class isn't spread…read moreamongst all equally) I gave it another shot. Absolutely not impressed with the food despite ordering nothing fried. We ordered a grilled cheese and salad. The grilled cheese tasted like buttered toast. Couldn't even taste any cheese. The salad wasn't super fresh- the lettuce seemed soft-not all the way soggy but close- and had some red/pink hues and transparency in some of the pieces which was super disappointing. We waited quite a minute for our food so we just asked for our check almost immediately after receiving our food. The service was so so- like many reviews mention. Overall, I wouldn't recommend- but do caution you to not leave an honest review unless you want the owner to come big bad wolf with his reply and attack. Don't be too delicate, Luis. It is in fact a platform for reviews where people are allowed to honestly describe their experience.

Never again, went against my own instincts and tried this place yet again only to be disappointed…read moreagain, the manager was unwilling to address the complaints just said that's how it's supposed to look! first photo is from the website the second is what I picked up

Gave up on this location a few years ago. After others told us how it had gotten better we tried it…read moreagain last night. Nope still sad food and associates who could care less about taking care of their customers. I called and spoke with an assistant mgr Robert who could care less as well. Done

Wow what a gem. This place has some of the best birria tacos I've had. There's no shortage of…read moreflavor in every ingredient. I was randomly in Monroe for a few hours and I'm glad I stopped by to try this spot. They are very authentic with a large menu and quite honestly everything looked and sounded delicious. Highly recommend checking this place out!!

Drove by the Marathon gas station the other day and saw an "Open" sign glowing red in the window…read morenext door. Breakfast. Empanadas. Other things. I'm hooked. Stopped in discovered they opened about a month ago. Ordered a sampler of empanadas: chicken, beef, and ham/cheese for under $10 to go. Everything was prepared as I waited in their little dining room that has a few tables and some high tops along two counters facing outside. Quaint. Charming. A little cramped. I loved it. The menu is a mixture of traditional American breakfast and lunch plus Mexican dishes like tostados, salchipapas, asada, choripan, and empanadas to name a few. I can see where they might build a quick takeout business. My empanadas were delicious. Looking to give a new business a try without breaking the bank. Has my "Give 'em a Whirl" meter heading back before I can put my shoes on. Go here.

I was visiting family and friends for coffee across the street from Jamz, and our morning coffee…read moreran very long. As lunch approached I took a chance on a little pizza joint in town! Boy, what a pleasant surprise. I ordered a slice of regular cheese pizza and a slice of pepperoni pizza - and they were absolutely excellent! I would put it up against NY pizza any day! But then, based on how great the pizza was I figured I'd take a chance on the cannoli. Holy cow! I was shocked that Mark hand piped the cannoli cream fresh for each order. Pro-Tip, DON'T MISS THE CANNOLI!!! "Leave the gun, take the cannoli" to quote Godfather... if you leave Monroe without trying Jamz, you're missing out completely. If you leave Jamz without trying the cannoli - you need to be committed! True story; the pizza and cannoli were so good, I went and dragged my family / friends over to try it and they were equally impressed! To top it off - the family that runs this place are absolutely awesome! Mark, Julie and family are wonderful! I can't wait to come back again! Mark told me they plan to move to a new location with with a bigger space and more seating! I'm looking forward to it!

This has easily become a new family favorite especially with their new location which now includes…read moreindoor seating with AC! Everyone is always so welcoming and friendly and you can tell they are all working hard to hit that 5STAR review which they absolutely deserve! Also, the lemon blueberry cookies are to die for! Hurry, don't wait! I promise the food and desert won't disappoint!

Walking around in downtown Monroe on a Friday afternoon and decided to grab a quick bite to eat…read more Ran across this cute sandwich shop and decided to check them out. Instantly transported through time as it looks like a 50s diner. I believe we walked in around 2:30pm and they were closing at 3 pm but a lot of other customers were walking in as well trying to get a last minute sandwich. Now, you can tell the workers working in the kitchen and behind the counter were younger kids because they were not very communicative or explained the menu well. We would ask a question and they would just reply with "yes" , "no" or look at us like if we should already know. Either way we ordered two sausage dogs and their Carolina BBQ dog. VERY DELICIOUS! A perfect little pick me up on a Friday afternoon. Their sandwiches looked delicious as well and if im ever in the area, I will def return and try other things on their menu. The owner was very friendly though and made sure everything tasted great! Lots of side street parking in the area. Oh and side note, they only accept cash.

Food is delicious. Owner is very sweet staff is always polite and restaurant is always clean ty for…read morehaving a public bathroom and sodas with ice.