I haven't at Arby's in years, but was hungry and it was closest to me. The pros .. the place was clean. That's about it. The guy working the register could care less and the people cooking, well, scary. I really try to find a positive in every place I eat, but after paying $22 for 2 cheddar roast beef meals, it all goes downhill. I guess most people use the drive through because we were the only ones there at 11 on a Saturday morning. It just tasted really old and the curly fries were little chunks of leftovers from the pan. I'm really not sure how this place has stayed in business for all these years. I tried, I failed, I won't be back. read more

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TOP 5 fast food burger! On this visit I got a burger and the Smokehouse Brisket Sandwich. With the app it was buy one sandwich and get one free. The burgers are a nice size and the burger sauce is very flavorful. The brisket had a nice smoky taste and the BBQ sauce was very tasty. The staff at this location is always friendly and efficient. The dining room and bathrooms are clean and well maintained. read more

Arby's - 2 bites brisket - Fast Food Near Me - Raleigh, North Carolina

Note: Quality is defined as "The Ability to Meet the Customer Requirements" Ate lunch at 12 Noon and there was a bit of a crowd. This Arby's was super clean with fantastic service and tasty Arby's sandwiches! Beef and Cheddar! Yum! Classic Beef and Horsey Sauce ; ) Curly Fries : ) Arby's has The Best Fast Food French Fries. Period. Greeted when we walked in. Crazy-fast food prep. Drinks and condiment station were well stocked and clean. (No ice puddles, no trash, well stocked). Kudos to this team. read more

Great service, super quick, delicious food as always!!! Had a mobile order and we didn't have to wait at all

Disappointed is an understatement! And I say that because we don't have many Arby's locations and this is the one I frequent the most. After seeing a TikTok review on their fish sandwich I went against my old reliable turkey bacon ranch and gave it chance. Huge mistake! Service wise Lacy was very nice and very efficient. She asked all the right questions and was very pleasant. Now back to this sandwich. It was an epic fail. The bun didn't taste fresh, the fish was cold in the middle and the green "lettuce" was wilted and brown. Very disappointing to say the least. Food is supposed to be appealing and this ended up in the trash! read more

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The employee that waited on me obviously did not want to be there. I could hardly hear her through the speaker and asked her to repeat several times. When I pulled to the window she handed one drink and when she offered the second I asked for a drink tray. She slammed the drink down and reached for a tray. When I asked what her problem was her response was "I don't have a problem and if I did I would say so". I then asked to speak with her manager to which she said " oh my god" and slammed the window shut. Once she spoke with the manager he came over to the window and asked how he could help me. I replied that the employee obviously had an attitude issue. He apologized and offered no other response. While he was polite I feel the employee should have been made to apologize to me. I frequent this location at least two or three times a month but will no longer do so. read more

Earlier in the week, Arby's sent a coupon via email for a free classic roast beef sandwich with additional purchase. Since my Saturday morning had me in the area, I decided to use the coupon and have lunch here. I was pleased that the dining room was open (lots of fast food places still have them closed) so I could eat my meal there. The assistant manager took my order, and while she had not seen the coupon before, she quickly accepted it once she read the details. Along with the free classic roast beef sandwich I ordered the ham and cheese sandwich and a large sweet tea. It was a minimal wait for my meal at the counter. Enjoyed both sandwiches in the dining room, which was clean and nicely maintained. Tables were clearly marked with table signs for socially distant seating. Overall pleasant experience. read more

Arby's - Ham and cheese, classic roast beef - Fast Food Near Me - Raleigh, North Carolina

Fast food can't be 5 star by my definition, but as far as fast food goes I put Arby's #1. Do not try to visit the one on Hillsborough street because sadly it is no longer open. The sign was one of Raleigh's last remaining grandfathered into the update sign laws. I don't know if it was a financial decision (which I doubt as they seemed busy) or more likely redevelopment in the NS State corridor. There are a few items I do not care for, but where else can you get an authentic gyro to a wagyu hamburger? read more

If there was an option for zero stars, this Arbys would get zero. We were ordering in the drive through around 8:30'pm and the worker refused to fill our order. She had enough meat but did not want to run out since she had an hour and a half to work. She was rude, inconsiderate and obnoxious. We were ordering for six adults. I cannot understand how a restaurant would not sell food to people. Utterly ridiculous. read more

Very good food! Hot even! They always running out of the seasonal orange creamsicle milkshakes and I never get to try it. Lunch Drive Thru Girl is so friendly and fast, a rare find, compared to other fast food restaurants in the same area! I love the Arby's coupons that they give me in the mail. They are really good deals and they have limited editions milkshakes. Try a banana split shake and A great milkshake Arby's @arbys ultimate chocolate with ghirardelli @ghirardellisquare chocolate sauce yummy Delicious!! Depending on your schedule for work. Go inside during the lunch rush. I got served very quickly. They will make sure your order is correct because it can be very hectic and busy. On the 31st day of the month they offer a deep fried chocolate turnover, at participating locations, and it's AWESOME! read more

Arby's - Fast Food Near Me - Raleigh, North Carolina

Just went for dinner to be informed that they close at 5:30. This is inconsistent with the Arby's website and not posted on the building itself. Not sure if it was the staff today who decided to close, but management at this location would be smart to be more transparent with hours. read more

Really Arby's $18 for 2 French dips and you can't even give me fresh roast beef or 2 containers of au jus. This meat dried out 4 hours ago and is basically inedible. read more

Arby's - a steak sandwich in a box - Fast Food Near Me - Raleigh, North Carolina

This place is horrible! Just left there and was treated as if they didn't want to do there jobs. I was asking for my and the thing at the window. Said that I was getting on his nerve. Really as the manger agree with him. I wasn't asking for them to give me my food. I payed a hell of a lot for my food. You are the worst Arby's I have ever been to. read more

Terrible service consistently in the after 5:00 employees. Placed an online order to pick up. When I arrived the lights were off. I drive to the drive they window and no one looked out. Drove around again to the speaker and was told they are closed 2 hours early. I informed that I had placed an online order and was told "we are closed". I asked how to get my money back. The employee said "I don't know" "go on the app". I asked for more help and was told "we are closed". Then the employee proceeded to turn off the speaker. This store closes repeatedly early with no signs/explanation. Management must not care. read more

They have the friendliest workers here. The shirt manager was one of the sweetest people I've ever had wait on me. The food is always great and fast. Clean place. Can't ask for much more from a fast food place. I'm obsessed with the buffalo chicken sandwich here. It is the only fast food sandwich I eat. So yummy. And their curly fries are bomb. read more

Thank you so much for your awesome service today. I had a big order and you all nailed it.

We visited Arby's today as part of a fundraising event for my kids' school. While I've been through the drive-through several times (& my orders were always correct, btw), this was our first time dining inside. The staff really went above and beyond making this a special event for the kids. To begin, the entire place is spotlessly clean, from the bathrooms, to the soda fountain, to the dining area. They had decorated with helium balloons, and were offering free cake and face-painting for the kids. There were also stickers, a coloring contest, and prizes. On top of all this, 15% of our purchase went directly to my kids' school. We have had fundraisers like this at other restaurants, but I have never seen anyone go to the lengths Arby's did to ensure the kids had fun, and will want to return again. As far as the food goes my kids can be quite particular ("turkey sandwich, but no cheese, but add bacon, with pickles on the side"- really? You're SEVEN.) and the cashier didn't bat an eyelash when I was ordering. After I paid, she asked my name, and when the food was ready (perfectly prepared as ordered), they carried it out to our table! It was all really above-and-beyond. Arby's even has a bell mounted next to the exit with a plaque reading, "If you got great service, please ring the bell!".. needless to say, the bell rang out again and again as the kids from Conn thanked Arby's staff for a truly special evening. Thanks to Lily, Lindsay, Cassy, and the rest of the crew!! We will be back soon! read more

Today I tried this locations new fish sandwich and found it to be very bad. It has an excess of lettuce and is just really bad. I don't anticipate that this new item on the menu will last very long. read more

This is by far the nicest Arby's I have visited. The staff was very professional and prompt to complete your order. The cashier was kind enough to give me a coupon for a free sandwich the next time I came through. The dining area is large enough to fit quite a few people. Personally I love the $1 menu. I can grab a Jr Roast Beef sandwich with honey mustard sauce, curly fries and chocolate shake for less than $4!!!!! I'm lovin' some Arby's! read more

Arby's - Fast Food Near Me - Raleigh, North Carolina

Slowest Arbys ever. 5 people behind the counter and only the girl working the drive thru was doing anything. After she saw that other "workers" were too busy chatting to help, she took our order. After waiting 12 minutes, we asked where our meal was-the manager who happened to be up front doing nothing said "we must have just lost it". No apologies. read more

Always great service, always nice employees, the place is always clean, the food is always good.

Stopped in today about 3pm... after work a friend and i staff not soo friendly at all. There was a guy in drive thru who talked and spoke but obviously he was working drive thru... the cashier was acting like we were bothering her by me asking her a question about the sliders.. no eye contact no welcome to arbys may i help you or anything. But the white guy in front of us got all of the above... the cashier was obviously too busy talking to 2 crew memebers that were either leaving or taking a break. Dinning room was a mess, trash was piled high, napkins not stocked etc.. but she clearly had an attitude..... but if she don't like to be bothered she should not be working your front line... this is the only arbys in my area so when i do eat there its always this location but today was not a pleasant experience... read more

Decent food when you can get it but twice now the location on Wake Forest Rd has run out of roast beef after 8 pm. Of all the things to run out of! read more

Today, 6-May-2015, at 1:45 p.m., my wife and I went to our favorite Arby's for lunch. This time, I wanted to try the smoked beef brisket and my wife wanted to try the smoked turkey brisket. When I ordered my smoked beef brisket, the cashier asked me which sandwich I wanted. I repeated that I wanted to order the smoked beef brisket sandwich. He told me they didn't have that on the menu. I pointed to the menu board and read exactly what was there, but again, he said he wanted to know which sandwich I wanted. So, very s-l-o-w-l-y, I very deliberately said, "The sign says, 'Smoked Beef Brisket."" He acted like he didn't know what I wanted. I was frustrated at this point and ready to ask for someone who could understand me. I raised my voice and repeated that I wanted a SMOKED BEEF BRISKET MEAL. He then asked me if I wanted a meal or the sandwich! Aargh! When I ordered a bottle of water for my wife, the cashier couldn't find it on his menu! We ended up closing and paying for our order. Then he asked me if I still wanted that bottle of water, which I did, he entered into the computer, and I paid cash. What has happened to this place? The service has dropped through the floor! This is our 2nd time this week where we received much less than stellar service. On the plus side, the sandwiches were really good. But the service is a complete turn-off. read more

trouble customers service,rude management, cold food,order made and taking incorrectly.. honest driver thru need to be 're trained and keep the hood at home not on the job.. its not that hard a take a order read more