Burger was good, that was the only good thing. First, vacuuming/floor cleaning the whole time, very loud, can't hear anything going on. Second, ordered, and paid for(!), creamy ranch and ketchup ($0.50 for ketchup). There's a printed sign in bold and underlined saying you need to pay for your sauces with your sides or they are ALL $0.80 after checkout. Didn't get either. Walked up, waited a minute for anyone to realize I was there because it was so loud in the restaurant, (they only realized I was there and came out of the back when someone else walked into the store and the door chimed.) and said verbatim "I paid for ranch and ketchup", got handed ranch then the dude said the ketchup is on the table. Why did we pay for ketchup then, give me a cup at least???? I was already annoyed but whatever it's only 50 cents. Then they messed up some other couples order while we were there too, and were arguing with the customer. Overall terrible service, every customer in the building was frustrated and unhappy. Not to mention they left their tea brewing urn/canister on top of the machine and left their machine on wasting power, even though it wasn't actively brewing. Yikes. Also, didn't like the posters everywhere passive aggressively degrading the customers. One said "the tables are for your burgers, not your elbows!". Weird... All in all, your employees need to start working on their customer service. read more

I made my order online and that was an easy, seamless process, and picked up in store. The employee that gave me my order was very personable and nice, and it was ready 10 mins early. The food was good, zero complaints, the pictures have more details on each thing I got. The dining seemed clean enough but the bathroom floor was sticky, I didn't like that. read more

See all

The burgers are fresh and juicy. Fries were hot. Combo was reasonable. Restaurant clean. My only suggestion is maybe a little salt and pepper or something to the meat. I'll be back. read more

Worst takeout experience I've ever had. The order was missing tater tots and ranch, and everything else was just tossed loosely into a greasy paper bag with no proper containers. The food wasn't hot, tasted awful, and made my wife sick to her stomach. We had to cook a second dinner afterward. I spent $40 on what felt like garbage. When I called, the manager refused to refund anything unless I brought the food back, and said he'd only cover the missing items, ignoring that the entire order was inedible. Total waste of money and the most unprofessional handling of a refund I've ever seen. read more

Wayback Burgers - Burgers Near Me - Raleigh, North Carolina

The food is delicious. Be careful when you order. If you order the single burger and tots combo for $8.99, it comes with no sauces and lettuce and tomato. If you ask for pickle or ketchup or mayo, you just went outside the combo special and can expect a $5.79 upcharge to the burger, making it well over $12. That's a lot to pay for a soda. read more

Wayback Burgers - Receipt - Burgers Near Me - Raleigh, North Carolina

We tried this place for the first time yesterday with friends. You have to order at the counter or on a huge computer screen. We opted to use the computer and it walks you through all the steps. It made me feel the service was very lacking. You get your own drinks and silverware etc as well. The seating area is nice and place was clean. It is just like a fast food restaurant though. The burger was good and fries even better in my opinion. I would have less tip after realizing how little the staff actually does. read more

Second time here and definitely had a great lunch this time. Mushroom and Swiss burger cooked perfectly, fries were good (and I'm not a fry person), service fast and all evoloyees very friendly. Restaurant very clean. We ate inside but there is outdoor seating under a canopy. Parking is a mess here. The spaces are very narrow and frankly there just isn't enough parking available for how many stores are here. Side note - my daughter frequently orders Wayback thru Door Dash and it's always cooked right and packaged well! read more

Wayback Burgers - Burgers Near Me - Raleigh, North Carolina

Hello city of Raleigh ; my honest review is this place is decent place for a quick and easy meal but it's just a basic burgers and hotdogs restaurant Give them a try if you love fries! My rating f burger is a 5/10 Hotdog W/ chili 5/10 Fries 10/10 made fresh to perfection On the upside the customer services was A1 and the restaurant was super cute and layback. Thank you for having us! read more

See all

ordered 2 impossible burgers. Both were mussy and UNDER COOKED! Didnt see this until i got home very disappointing. I actually cooked then more before they we're eaten because of the mushyness. Also toppings we're very scarce. I had 6 "small pieces " of chopped onoon. The fact tht I could count them tells you how small thy were. The pieces would not even fill a teaspoon! Disappointing, I will not revisit.I'll go to BurgerKing on the corner instead! read more

Wayback Burgers - Barely any onions - Burgers Near Me - Raleigh, North Carolina

I have been here a few times since I discovered this location a few months ago. This is my kind of burger - prepared as ordered and good and "sloppy" - always the sign of a great burger! I order the Carolina Burger, which includes slaw and chili (and onions, which I omit). I pretty sure that the chili is made on-premises, as it certainly doesn't taste like someone out of a can. The sides are great as well - I highly recommend the chips. This is a hard-working staff. The restaurant is usually busy, and they are always hustling behind the counter. read more

Wayback Burgers - Burgers Near Me - Raleigh, North Carolina

See all

We went here while we were on vacation for Christmas in Raleigh. Our milkshakes were phenomenal and so were the fries my family absolutely loved their burger and chicken tenders. My chicken sandwich was a weird chewyness but had great flavor. The restaurant was very clean and updated and what you would expect from a burger place. The reason I give it 5 stars was for the service the staff went above and beyond were so nice and accommodating. I actually saw them walk the food to someone's care who had a child and make sure they got out of the restaurant and into the car with all they need. You don't get service like that nowadays we will definitely return when we are back in Raleigh. read more

Great spot! Burgers were very good and my family of 4 all ate for just over $40. Will definitely go again soon.

Burgers are decent enough and the tots are good, but after getting shorted (twice!) on my fried pickles, I won't be ordering from them again. read more

Wayback Burgers - This is what passes for a $7 order of fried pickles. - Burgers Near Me - Raleigh, North Carolina

Great customer service and great burgers! Their milkshakes are the best! make sure to get an exclusive one read more

We were in the neighborhood and stopped for hotdogs. Good dogs, French fries are freshly made from real potatoes, onion rings are also freshly made from real onions. Pleasantly surprised! read more

Mediocre tasteless burgers and loud music. Think the food upset our stomachs because we both felt unwell the following day. Do not recommend. read more

I ordered a kid's meal, and asked for only lettuce, pickles, and mustard. I received a burger with tomato, lettuce, mayo, and mustard. I returned to ask for correct burger to be made. The manager told the employee no, and then proceeds to give me back my same burger with a different top bun, but my still bitten off bottom bun. I returned once again, the manager was very rude, and didn't offer a solution. Just told me that we told the server we wanted tomato ( which we didn't), but could not justify the mayo... He told the employee to throw pickles on my sandwich. First time experience, and will never return. read more

Wayback Burgers - KIDS MEAL - KIDS' CHEESEBURGER - Burgers Near Me - Raleigh, North Carolina

Let me start it by saying, BEST BURGERS I HAD IN A VERY LONG TIME.. The meat, the lettuce, the tomatoes, everything tastes fresh and new. Also their customer service was outstanding, I told the employee I have a couple of allergies and he gladly told me that he would make sure my food doesn't get even remotely contaminated with my allergies.. I am definitely giving this place a 5/5 read more

Wayback Burgers - Burgers Near Me - Raleigh, North Carolina

Food was ok but the ice cream milkshake taste like butt it was not good at all don't get it if you want to live.

The place is overpriced. The burger was decent but not worth the price. The cashier was nice but the place needs a better ordering system. After ordering ppl stood around read more

Stumbled across Wayback Burgers tucked away in a strip mall near the mall. Kind of surprised I'd not heard this place is here - unless you're in the parking lot you wouldn't know it's here. Turns out the burgers here are very good. I had the classic, all the way. 2 patties, cheese, lettuce, tomato, onion, mustard, ketchup. Plenty of options for other toppings, but I stuck with traditional. Beef is fresh, not frozen and grilled to order. Toppings are fresh. This was a good burger! Every bit as good as 5 Guys (but with two patties), at about the same price. Fries were crisp and not greasy, lightly salted. These not as good as 5 Guys, but still very good. Interior of the shop is clean and organized, about 20 tables plus a few outside. Our service was excellent. Orders taken quickly, and the food brought to the table. Plenty of other options to try on the menu including a couple of "signature burgers". So a return trip is in order. read more

Wayback Burgers - Lunch! - Burgers Near Me - Raleigh, North Carolina

See all

Wayback burgers is in the same plaza as my favorite donut shop so I always see it but have never stopped it. Decided to order it for delivery this evening using an Uber eats code. The burgers were not good. One burger was mushy and the other burger did not taste good and the bacon had a strange taste to it. The order of onion rings were burnt and the only salvageable item in the whole order were the cajun tater tots. Glad we only pay $12 for a $38 meal using the Uber eats code but I'm also upset that we wasted the code on such a subpar meal. Unfortunately I cannot recommend this establishment. read more

See all

I like that you can order ahead and pick up your food. They practice social distancing here by using a table in front of the counter to create extra distance. We both had the double burgers, I had the bacon double. We were impressed with the quality of the ingredients and the portion size. The onion rings were slightly greasy, but still good. I think you get a big bang for your buck here. read more

Best burgers around North Raleigh! Burgers are delicious, fresh ingredients and good meat quality! Love'em!

Great place! The burgers are just the right size. Smaller than most but with the amount of fries you get, the whole meal fills you up. All good is made fresh and taste delicious. Service was good. Nothing exceptional, nothing bad either tho. read more

Although I have lived in North Raleigh for about 20 years, I had overlooked Wayback Burgers. Since most burger restaurants had reduced their menus due to covid-19 restrictions, I wanted a different burger. My wife and I had lunch there today and it was very good. We both enjoyed our burgers. The chips were good, but the onion rings were really good. Food was ready in about 10 minutes and was worth the wait, even with the lunch rush. Wayback Burgers was a nice treat! read more

The burger itself was good. Definitely not a preformed patty, so I liked that a lot. But I'd definitely suggest ordering a double patty as they are a bit thin. The buns are nice and soft and don't over power the burger. And if you order a side of fries, you do get quite a bit. The gentleman at the register was very nice. I think he must have been the owner. The place was clean and had a good flow to it. Spacious, unlike some other restaurants. To be honest, I'm not sure why it wasn't busier. I'd return and try a different burger combination. read more

Only rating the experience. The food was ok. But the way 2 gentlemen were treated by the girl that took their order will assure I never go to this or any Wayback Burger. They ordered before us. Then we got our food and I checked to make sure it wasn't theirs. Nope. And nothing cooking in the grill. I shrugged and he went to the counter. He asked and got a comment someone must have messed up. The girl asked if he wanted his Mac and cheese to eat while they made his food. He said he would prefer an apology and a gift card. She made some comment and then said "you're messing with the wrong girl" after he requested to speak to a manger. It got worse. She cussed and yelled at him. He returned the favor. And the manager just watched. Finally she stormed out. The manager made them some food but refused any compensation (as of the time we left). Food was ok if you want to pay $30 for 2 people to get burgers. But I didn't expect a show. Never stepping in a Wayback here or anywhere else. read more

Really disappointed - they make the burgers fresh but cheese wasn't melted or even warm - the cheese fries has minimal cheese - for 25.00 I could have gone to 5Guys and got better tasting food. The employees were very polite, but food is awful read more

Wayback Burgers - Burgers Near Me - Raleigh, North Carolina

See all

Stopped in The way back burgers for lunch today and had the classic burger. My buddy Eddie had the Carolina burger. Those burgers were cooked fresh and to order and were extremely delicious. The seating area was clean and neat, the help was cheerful and attentive. read more

Cheesesteak, hamburger, french fries, hot dog... They forgot some stuff and it was kind of greasy but they were okay.

Cheese and bacon fries completely dry, no bbq sauce requested when I ordered online, a dry burger that was supposed to have blue cheese sauce on it and the pièce de résistance? The wax paper that separates the raw burgers was cooked in between the two patties and I found this out when I bit into it. Never again. I'd rather pay 20 bucks for a good burger and cheese fries than what I received. read more

See all

The Cheese Steak is not good. The meat is not good quality and the taste is mediocre. I don't recommend it!

I'm always looking for a good eating establishment that we can go to after night church on Sunday. Most places close at 7:00pm, which doesn't allow us time to eat and fellowship. Then I noticed a Wayback Burgers within the Plantation Square Shopping Center, Which closes at 9:00pm. I took a group out to the Wayback Burgers and most are picky eaters and the others will eat anything. I found the dining area to be clean and roomy, allowing a relaxed and spaciousness eating experience. The bathrooms were also clean and well stocked, paper towels and hand soap. The employees were friendly and patient as they took the orders and explained the menu. They did an outstanding job getting all the orders right. Everyone enjoyed the burgers, chicken sandwiches, fries and macaroni and cheese bites. My daughter also enjoyed their milkshakes. The food was delicious and even the most picky member enjoyed their food. What a great eating experience. read more

See all

Great place for a great burger! Had the Carolina burger with slaw and chili, excellent and just the right size. Fries were cooked just right and not a lot of added seasoning. About a 5 minute wait but well worth the wait. Check it out when you are in the area. read more

A coupon we received in the mail is what brought us here. Located right by Triangle Town Center, it was easy to get to. The burgers were very good, in my opinion, similar to the shake shack style burgers. Their fries were also really good! The milkshake wasn't my favourite but it was decent. The staff was very nice and brought the food to our table. If it weren't for the coupon we had, we probably would not have chosen to eat here. It's a little pricey for a typical fast food spot. read more

See all

Slow service and the worst cheese bacon fries ever. I could count the strands of cheese. With a few specks of bacon. For $6 too I see what they are trying to do. Saving money that way doesn't make me a repeat customer. Sheetz is a thousand times better. read more

Wayback Burgers - Burgers Near Me - Raleigh, North Carolina

We are fairly new to the area and trying out the various establishments close to us now. Today we decided to try out Wayback Burgers and we were not disappointed! Carolina burger was the best I've had in a LONG time! Ever since I moved to North Carolina I've fallen in love with the Carolina burger and it's usually what I'll order at any burger joint I'm trying out. Wayback's was top notch! Freshness and quality of beef was excellent, chili was outstanding, AWESOME burger! Chili cheese fries were a great choice and a fresh strawberry shake rounded out the meal. I would gladly order every single one again and look forward to going back! Only reason I gave 4 stars instead of 5 were the Mac n cheese bites. Just too salty for my taste. That is honestly the only negative thing I could possibly say. Everything else was spot on and exactly what it should be! read more

Good good and the tater tots were incredible, somehow still crispy the next day. I ordered a chili cheese dog - I wish there was an option to get the movie theater style cheese rather than a slice of cheese, but this is a little gourmet so not the worst. Plenty of ketchup came with my delivery. I really want to try their burgers - I think if I tried more food I'd be able to give a higher review. But would definitely order again and the delivery followed instructions read more

I had the chicken BLT. It was delicious! The service was friendly and they even spelled my name correctly. I would highly recommend this place to my friends and family. read more