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    2 years ago

    As a General Contractor we need prints all the time. The guys here did a great job, as we'd expect, printing and collating the pages.

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    7 years ago

    Business owner information

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    Delphine W.

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    Iron Mountain - San Diego

    Iron Mountain - San Diego

    1.0
    (1 review)

    Recently cancelled our contract with Iron Mountain. Mainly for the lack of response when calling…read morefor services. Here's an example of what has occurred since cancelling service two days ago. Called and spoke with Earlena and requested someone to call me back to set up the pick up of our bin.  Called two days in a row to try to set up a date and time.  Per my conversation with Diana, I was supposed to receive a phone call from someone on 4/8/19 to schedule the pick up of the bin.   ​​​​​​​No response to date. Earlena said to call back when their dedicated service is in the office. Let her know that I expected a call back from their team since I have already spent 20 minutes on hold on 4/9 and another 10 minutes with her trying to schedule a pick up of 1 shred bin. Customer service has a lot to be desired. No phone calls, no response.

    From the owner: Contact us today for an affordable shredding, storage or scanning solution that's tailored to fit…read moreyour business. Request a Free Quote Today! With over 70 years of experience, a real estate network of more than 85 million square feet across 1,400 facilities, in over 50 countries, Iron Mountain is the global leader for records and information management. Over 75,000 small businesses across the world rely on us to protect information, unlock insights and transform operations through our range of services, including: document scanning and shredding, secure IT asset disposition, physical and digital/cloud storage, and more. Our services help businesses of all sizes and industries lower cost and risk, comply with regulations, recover from disaster and enable a more digital way of working. With a driving passion to protect, Iron Mountain vows to treat the information and assets of our customers as if they were our own. Visit our website for more information.

    Iron Mountain - San Diego

    Iron Mountain - San Diego

    1.0
    (159 reviews)

    some of the employees who visit our office from iron mountain are consistently rude and…read moreunprofessional. they come by once a month, and each time they have an unpleasant attitude, acting like we're bothering them just by interacting with them. in our most recent visit, the employee complained and it was visibly irritated, claiming that we always have more paper than usual which is simply not true. some times its a different person, and he never complains. when we dispose the paper it naturally falls in a random way that might make it seem like theres more then usually is, but its a normal volume every time. their customer service need serious improvement

    Horrible company. Doubled rates without notice (is that even legal?), customer service is…read morenon-existent, loses payments and then sends threatening letters and will keep you on hold for an hour- Rude. Beware, they may tell you they have had no rate increases, but that is because they have just created a slew of other new charges to their bill that were not there 12 months ago...... They have introduced a 'Transportation Zone" fee as well as a 'Fuel Surcharge' (along with the 'Paper Recycling' fee and the original 'Console Fee') If they just had better management perhaps they wouldn't need so many fees. As an example, the title company next door to us uses their services, but Iron Mountain doesn't pick both at the same time. They will drive the 1/2 hour trip on 2 separate occasions: one to pick up the neighbors 50' away and then come back a day or so later to pick mine up. If you just look at their website you'll find a confusing mess... the MO transcends the entire organization. Crappy company run by crappy managers. Do yourself a favor like I did: go spend $500 on a good shredder and save your time (and money).

    ProSource of San Diego

    ProSource of San Diego

    3.9
    (55 reviews)

    My fiancé and I were in the middle of a home restoration when the company we were working with told…read moreus they couldn't find the flooring used throughout our house because it had been discontinued. At that point, we were already exhausted from dealing with delays and unresponsive contractors. I found ProSource Wholesale through Yelp and called right away. Veronica, an account manager, answered the phone--and from that first call, the experience was completely different. She was friendly, professional, and incredibly efficient. Veronica was able to locate the exact same flooring on the East Coast and had it delivered to us within about a week to a week and a half of placing the order. After everything we had been dealing with, having this part of the process be so smooth and stress-free was honestly refreshing. Veronica communicated clearly, followed through quickly, and made what felt like a big problem very easy to solve. If you have any flooring needs, I highly recommend reaching out to ProSource Wholesale and asking for Veronica. She was wonderful to work with, and I will absolutely recommend their services to others.

    If I could give zero stars I would. We had Lux LVT installed in our home and within less than 2…read moreyears the flooring has failed, it's popping up in several places and the appearance is wavy due the planks curling upwards. We have been working with Pro Source for 7 months fighting the warranty to get the issue fixed with absolutely no progress. Communication has been horrible and I truly see no end in sight. I would stay far away from this place and go elsewhere for any flooring needs. The product they sell is garbage and you'll be wasting your money.

    ARC - copyshops - Updated July 2026

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