We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I chose this dentist because of all the amazing reviews, and so I thought I'd detail my experience…read morebecause it wasn't as perfect as the reviews make it seem. They seem very knowledgable and seem to know what they're doing when it comes to dentistry, but my concerns are more in the administration side of things. I changed jobs earlier this year and got new insurance with a common major insurance provider, and I needed to get a procedure done. I asked them what the procedure would cost and they gave me a quote, which was already expensive, and I paid that at the time of service. However, when I came in for a routine cleaning 6 months later, they said the insurance "didn't pay as much as they thought" and stuck me with MORE THAN DOUBLE their original quote. I looked into the insurance claim and called the insurance company myself, and the insurance company paid exactly what was according to their billing schedule. There were no surprises. I think the office knew (or should have known, because they're the professionals and this is what they do) that this would happen, and they dishonestly gave me a lower quote, did the service, and then stuck me with the even more expensive bill (but to their credit, they did give me a lower price than what they billed to insurance, but it was still VERY expensive that I was not prepared for). Additionally, I distinctly recall the procedure treated four teeth, but then on the bill and insurance claim, they say they treated six. Unfortunately, I don't really know how to argue this, especially because it happened so long ago. I suspect they didn't contact me about this issue earlier for this exact reason. Again, dishonest. Another concern with this dentist is that it's unprofessional that they use Zelle to get around credit/debit card transaction fees. Every merchant has to deal with card transaction fees, they shouldn't be up-charging that cost and they shouldn't be using Zelle, which is supposed to just be a peer-to-peer payment network. Lastly, as much as I love dogs, I don't think it's hygienic that they keep a dog in their office. In all, I started off loving this dentist, and very disappointed that they turned out to be this unprofessional and dishonest. I'm sad I'll have to go elsewhere from now on.

I absolutely loved my experience here! Everyone was so kind and welcoming, especially my hygienist…read more She was the sweetest, and I loved her pink aesthetic which it made the visit feel fun and inviting. I also really appreciated that the entire staff was female. It made me feel much more comfortable, especially since I've had negative experiences with male dentists in the past. Very clean and friendly pupper !! The only downside is that it's definitely on the expensive side, but I understand it's a high-end practice in Scottsdale. They're also incredibly busy, I had to wait about eight months for my appointment, but I can see why they're so booked. In the end, it was worth the wait. My teeth are clean, healthy, and I had a great experience!

I love this dentist office. The doctor's are excellent and I LOVE the therapy dog. I have been…read moretraumatized by by prior dentist and having a cute doggie in your lap really calms you down. Unfortunately, I will no longer be going to see S&C Dental. They charge TOO much. I have great dental insurance and it is depleted after one visit. They want all money up front before you even get the service done. I don't have thousands of dollars just sitting around to pay in full even before service has been done. They are NOT flexible at all with creating a dental payment plan. They just expect me to whip out a credit card and charge it. Like most working people I work paycheck to paycheck. I believe because of the swanky Scottsdale location, they just think everyone has that kind of money lying around. I am sad because I really loved that office.

Everything! Kara is the super hygienist who makes my teeth pearly white! Everything was ready for…read moreme at 8:00am when I arrived. The reception was pleasant and meeting a new member, Dr Yinemann, to the staff.

As you can see from my previous review, I used to LOVE this place, and had been a patient of Dr…read more Tran's for almost 15 years, but now I am just disappointed and left feeling like the relationship I thought I had established with them doesn't matter. My husband and I both were patients here, I referred every person possible to come and see them, and I trusted them to the fullest with my oral care, but I cannot allow my 5 Star Review to shine any longer. During some of this history my husband and I would come out to Arizona and I made sure to book our appointments to continue care with this office and refused to see anyone else...they were the best! I respected Dr. Tran for her expertise and passion behind her beautiful office and I appreciated Alyssa for her commitment to making sure I had the cleanest smile in the world...and best convos. This all changed last year. Dr. Tran has been through more front/back office staff than I've ever seen, a couple great, most not good, but I stuck around. I had my last cleaning in Oct 2023, and was scheduled 6 months later with Alyssa. Unfortunately the day before my appointment, we had to lay our beloved 15 year old dog to rest, and the next morning my stomach was a total mess. Considering that the office is 45 minutes away from me, I was worried I might have trouble along the way, and I texted Alyssa that I was sorry there was no way I could make it...first time ever! Mind you, there was no confirmation call the day before (and I booked 6 months ahead), and zero mention of a cancellation fee. My husband had his teeth cleaned and Dr. Tran told him that he had to have all 4 of his wisdom teeth pulled, one that was absolutely necessary as she said she couldn't fill a cavity between the teeth, and referred him out. He went to the specialist, they recommended only the one, and that was done. He had a appointment for the filling already scheduled and also couldn't make the appointment as he got sick, but also didn't have a confirmation call. I called a couple days later and apologized for the mistake. Also, no mention of a cancellation fee. Fast forward, I call them and tell them that being 45 min away, and having a toddler without anyone to watch him makes for scheduling difficult (also Alyssa wasn't there anymore), and that I should probably find someone closer. The girl tells me that I need to pay a balance on the account...for cancellation fees. I told her that was ridiculous, explained the situations, and asked for that to be waived. After some time, they're waived. I go to another office, get a cleaning, and a filling and six numbing shots in, I have a filling that couldn't be replaced as I wasn't numb, and at that point, my BP was elevated quite a bit, and my HR was high. I got scared and left. I texted Alyssa, explained what happened, and called Dr. Tran's office to go back to them. The receptionist books me, and says that Dr. Tran may be able to prescribe something to calm me before. THE DAY BEFORE MY APPT, I get a text (not even a call), after I had been calling for a few days for the script to fill, saying that Dr. Tran doesn't feel comfortable with the appointment, and that I should go back to the office that did it! She doesn't even call me. And this is after I made arrangements for my husband to drive, and stay there for an hour with my toddler. Real nice. I can see that my loyalty really meant something to her. This was after I waited for her to get back from vacation, and I had a temp filling in my mouth for weeks. But she'll pick up the phone for a bachelor that chips his tooth because he was drunk. I called this week to see if my husband could finally come in for his filling, as again, we're loyal, and Kathryn, the intern, tells me that she can't schedule him and needs to talk to Dr. Tran...I ask, "why?" and she tells me it's because he didn't show up for his last appt. But that Dr. Tran would reach out on Thursday. It's Saturday, and I haven't heard from anyone at that office. I share my story with a heavy heart in hopes that someone reads it and decides that they want to be with an office that actually cares about their patients. Dentistry can be expensive, and I would rather put my money somewhere else.

This was my first visit and I'm happy to have found my new dentist!…read moreThank you to the lovely receptionist for a warm friendly welcome.. the front desk can make or break a visit, and this made my first impression positive and welcoming. My xray technician was quick, efficient 18 annual photos. Kimber my registered hygienist was wonderful. Educational and I'm sitting here wearing a retainer I haven't worn in 2 mos. Dr. MARO has a pleasant personality and sense of humor which is so appreciated when someone is working on your mouth and teeth. He put together a plan of care I feel 100% on board with! They bring their statement "where technology and comfort meet" to fruition. Thank you! See you in 6mos Rebecca

Now called Arcadia AZ Dentistry - has a constant turnover off employees and a horrible (off site)…read morebilling department. Caring about volume of business and how many crowns they can sell - instead of caring about clients - led to this decision. It's been downhill since the new owner took over and I do not recommend this practice to anyone. Read the most recent reviews.

Dear Artistic Dental Team,…read more I am writing this review to share my appreciation for the exceptional care I have received at your office. I typically only leave reviews when I am truly impressed. I feel it is important to recognize the outstanding experience I've had. I love this dental office. Everyone is incredibly friendly and kind, not only to patients but to one another. Everyone is knowledgeable in what they do. Dr. Dougherty is fantastic; he is knowledgeable, patient, and truly listens. It is wonderful to see how much respect he shows his employees, and the quality of his work is consistently excellent. After experiencing many dental nightmares since I was eight years old, I am so grateful I found Artistic Dental through Reddit. Dr. Dougherty and the entire staff have completely renewed my trust. I have been a patient for a while and I'm definitely not going anywhere. Thank you to the entire staff for everything! It is obvious that you are a team! Best regards, Sherry

Everyone is friendly and knowledgable. I had my teeth…read moreX-rayed and cleaned. I've been going here for my dental care for 15 years. I recommend Artistic Dental to all my friends and family.

So fast and painless. Best dental experience of my 52 years! Every staff member is kind and…read morefriendly. You will truly be happy if you choose Pima Dental.

I previously had all of my upper teeth redone by Dr. Willman and invested a significant amount of…read moremoney in the process. She did outstanding work, and I truly appreciated her care. Dr Willman is no longer with the practice. Huge, enormous, gigantic loss for Pima Dental. About four months ago, I returned because I needed to molars extracted. Let me note that after the extractions I had fully intended beginning work on all my lower teeth, fully expecting to make another substantial investment. This practice is not inexpensive... in my view it is extremely overpriced (especially after I share what happened below). I was prepared to pay another substantial amount to complete my treatment. I did miss one appointment due to a personal emergency. I attempted to call but was unable to get through, and at the time my focus understandably had to be on the emergency. At my next scheduled appointment, I drove over 45 minutes from north Phoenix. I arrived and had X-rays done, and then met with a dentist who informed me that two teeth would need to be extracted by an oral surgeon and that the procedure could not be done there. While the dentist was courteous, the appointment ultimately resulted in a two-hour round trip simply to be referred elsewhere. I wish this had been communicated to me beforehand. As I was leaving, I was stunned when I was told not to leave and was informed that I owed a $50 missed-appointment fee. Mandy, the office manager, whom I had worked with before made it be known that I needed to pay $50. What disappointed me most was not the amount itself, but the complete lack of empathy or discretion--especially toward a long-standing patient who had already invested heavily in the practice and was prepared to invest significantly more. I understand that offices have cancellation policies. However, patient relationships should involve more than strict enforcement of fees. In my experience, this practice places profits above patient goodwill and patient satisfaction. Between the high costs of treatment and the rigid handling of this situation, it left me feeling that policies mattered more than people. As a business owner myself, I believe long-term trust, empathy, and relationships are what sustain a practice--not nickel-and-diming loyal patients. Unfortunately, this experience has led me to seek care elsewhere for the remainder of my treatment, and I will not be recommending this office moving forward ever again! I hope this feedback is taken constructively. My initial experience here was excellent, attributed primarily to Dr Willman, which makes this outcome all the more disappointing.

Truly, absolutely, a 5-star dental experience. I've been coming to Dr. Nelson and Southtown Dental…read morefor maybe nearly 3 years now, and I've never been disappointed. They have before and after traditional work hour appointments, and today, they got me in for an 6:30 am emergency broken front tooth fix since I have a job interview and can't be going in there looking like a hillbilly!! And it turned out even better than it was before! I can't stop smiling like a goof! :) Dr. Nelson - never pressures, fairly upfront about costs, friendly, fully explains things to ya Staff - front desk is lovely as are the dental hygienists. Patient Rooms - lovely full window view of their outside flower/succulent wall, massage-y chairs (previously described to me as a "gentle cat kneading on your back" haha) and beats headphones to jam out/tune out the drill Wait Times - you won't really wait in the 'waiting room' as you'll be whisked off to Pricing - higher than many, especially the places that always put promo flyers on my door. But, I appreciate the atmosphere, friendliness and expertise of Dr. Nelson and his staff over saving a few $100 (yeah...it's more expensive, but it's my teeth!) PS Tell 'em I referred ya and I think I get entered into a drawing for a cleaning or something (this gal has no dental insurance so I'll take all the help I can get)a

Hygentists always did a great job. Stopped going after the doctor attempted a procedure he failed…read moreto execute. Charged full date for the procedure anyway. Billing was always a mess with a balance due every time.

Dr. Karawi is the best dentist I've had. He's so kind, articulate and empathic. He's very gentle…read moregiving shots and has done a fantastic job at everything he's worked on for me. He's replaced a broken tooth of mine with no evidence that it ever happened and seen me through a lot of dental repairs I needed and always works with my insurance. His patient care team is always top tier and make me feel welcome and cared for. I highly recommend this clinic.

I have been going for fifteen years and Dr. Karawi is the best dentist I have ever had…read more - Scot H

The staff at this dentist office are very friendly and the Dr is very knowledgeable of dentistry. I…read morewould highly recommend this dentist to anyone who lives in the area.

I had a broken tooth that was sharp and uncomfortable. Liz arranged to have me come in same day…read more Everyone was so friendly and professional. Dr Christensen and his associate worked together to fix my tooth quickly and now that it's been a couple days, I can see myself forgetting the tooth was ever broken. They did a great job. I am very happy with this tooth. It was a pleasant experience as well.

Exceptional Care at Studio B Smiles…read more I recently moved from Salt Lake City to Scottsdale, and finding a new dentist felt daunting. Studio B Smiles instantly put me at ease. A big shout-out to the entire team -- they made the whole experience smooth and welcoming. Giselle set the tone right away. She's uber professional, and from that first interaction I could tell the visit was going to go well. She truly has that front office running like clockwork. Lexxi explained everything she was doing while evaluating and cleaning my teeth, making the whole process comfortable and easy to understand. Kate assisted Dr. K seamlessly -- attentive, reassuring, and steady the whole way through. And Dr. K is outstanding. She's thorough, calming, and clearly takes real pride in her work. You can feel how much she cares about her patients. I left feeling confident and very well taken care of. If you're new to the area--or simply looking for a dependable, welcoming dental team--Studio B Smiles Phoenix is an excellent choice.

I have been a patient at Studio B Smiles for over ten years. During that time I have always…read morereceived excellent care. Dr. B is a fantastic dentist. The entire staff is very welcoming and always responds promptly when I have questions. I highly recommend Studio B Smiles!