Had used this company in the past so it was an easy decision to go with them again…read more Eli was easy to schedule with and he recommended an affordable smart lock and saved me $$. Highly recommend this company.

Eli helped us out with installing 2 smart locks and 2 regular locks on our doors in our new home --…read morewas incredibly prompt, kind, helpful and wanted to impart knowledge us about our very cool, very ancient doors! Would strongly recommend him. All-in cost was very reasonable, and we're super happy we had professional to help us with our unique doors and to ensure we had consistent keying.

Wow! I used Yelp AI to find a locksmith and it was an amazing experience…read more We needed a deadbolt lock replaced at our home and I had been putting off this task for quite a while. Finally it was time to do something. I was sitting at a car dealership waiting for my car to be serviced and I had Yelp find me a locksmith. Within a just a few minutes I had responses from two locksmiths. Star Locksmiths, Bulent, was reasonably priced and at my home the next morning. The install was quick and he rekeyed the lock to match our existing keys. He even adjusted the handle for the regular lock (below) so the cold air wouldn't come through between the door and the door frame. We were really pleased and will use Star Locksmiths again. Thank you!

Needed a car key replaced last minute on a weekend. Called around and they were the only ones who…read morecould come out same day. He had the right equipment with him to cut and program the key on site, no need to tow the car anywhere.

This business has been supported by the Brookline community for decades. Now they have decided to…read moregive Brookline residents the middle finger because they don't want to do residential work any longer. Their standard call-out fee is almost $300, and that's before they've done any work, and then they mark up the hardware at an extortionate rate. One of the employees told me that they do this because they don't want to do residential work. Since that is the case, they should just say so up front, instead of pretending to service the Brookline community. This is a crappy way to behave towards the community that has kept the business going for years.

I have used this business 3 times in the last 50 years. their integrity has certainly changed. I…read moreordered two deadbolts and was told they'd call when they were in to schedule the installation. I finally called and they had ordered only one. The second one came in and we scheduled an installation. They never showed up. I called and no apologies, just too bad for me!. Clearly something has changed in their attitude. I like to support Brookline businesses but there no longer seems to be concern for commitment and doing a job well done.

Found him on ChatGPT this morning because my front door knob did not work and the door did not…read moreclose, ChatGPT explained to me what kind of lock I had and recommended City Locksmith out of Brookline along with Yelp and Google. I called Ray from City Locksmith and expected to wait cause it's Sunday. However, he said he said he would be out in 30 minutes which I doubted it and I'm fact he arrived in 30 mins. He not only fixed it but also saw the paint on the whole side of the door was scraped. Ray the locksmith also found a nail at the side of the door that was blocking the closing of the door. With my permission, Ray also removed the nail and shaved the top of the door. Additionally, he noticed the latch plate on the side of the door that was sticking out and he fixed that by receding and now my door can also be closed with just 1 finger. To say the least, I'm extremely happy with ChatGPT and Ray who came out to West Roxbury and fixed my door to my satisfaction at a reasonable price.

I was desperate to find a locksmith who could liberate my ebike from a pretty hefty U-Lock. I had…read morelost my only key along with some other bike keys on the weekend ...after searching everywhere I had been on my bike on Saturday. No luck. Ray - owner and expert locksmith - made room for me in his busy day this morning and with a powerful angle saw, he went to work on it. It took 4 cuts to free the strong lock and it involved a 20 minute recharge for his battery. While I will have to replace the lock, there really weren't any options. it was an older lock and the paperwork - if I even saved it, had long since disappeared. I highly recommend this operation. It delivers!

Nothing but positives here!…read more Needed a fob for a new-to-us Civic and sent the word via Yelp's messaging ... Mati responded right away, came to the house, and did the work quickly for a fair price. Side note: I couldn't open the fob that came with the car because of a stripped screw. Mati tried for measurable minutes at no extra charge! And thanks to his effort, I did manage to get it open later on. Nice guy besides. Will definitely call again if/as the need arises!

Mattie was great. Very communicative as we set an appointment, on time and great price. Explained…read morewhat he had to do to rekey the locks and set expectations (which he exceeded).

Just rude as hell and completely unhelpful. Also, their 24 hour hotline does not work.read more

I've been to 7a's twice now. The man behind the counter takes a few minutes to come unto site. I…read moreadvise walking through the doorway a few times to sound the alarm and get a response from him. My first visit, I needed one copy of two different keys. He advised me to come back if the keys did not work. One did, the other didn't. I came back to get it fixed, which I didn't mind since I lived on the same block. My second visit, I needed two copies of one key. Neither worked. Very disappointing as I cannot simply go back since I now live neighborhoods away... I want to support local business, however, it is difficult to do so when there are so many errors. When done correctly, this place really is a gem. He copies keys that say duplication prohibited and for 2 keys I only paid $7.50.

The owner is rude,came to pick up a part and he would not get off the phone!…read moreDo not recommend!

David gave me an option without having to come to showroom. He matched price…read more Told him I'd rather do business with local folks. He appreciated that. I told him what I wanted and price range.didn't get what I thought I wanted, but better company and his expertise made all the difference. Thanks David, will see you soon.

I was locked out at 1am after a long travel day. They answered right away and came within 15…read moreminutes. Highly recommend!

Repeat customer! Veteran locksmith has helped me with two different locks over the years in my…read morehome. They responded quickly, professionally, and pricing was good. They arrived quickly after the call and fixed it fast! While they were here the locksmith also tightened the loose doorknobs. Very happy with the service! Thank you!

Great fast service - fixed door lock late at night. Responded immediately and arrived within 30 min.read more

My key broke off in the door and they were here within 30mins and fixed the problem. I'd definitely…read moreuse them again.