Had used this company in the past so it was an easy decision to go with them again…read more Eli was easy to schedule with and he recommended an affordable smart lock and saved me $$. Highly recommend this company.

Eli helped us out with installing 2 smart locks and 2 regular locks on our doors in our new home --…read morewas incredibly prompt, kind, helpful and wanted to impart knowledge us about our very cool, very ancient doors! Would strongly recommend him. All-in cost was very reasonable, and we're super happy we had professional to help us with our unique doors and to ensure we had consistent keying.

Wow! I used Yelp AI to find a locksmith and it was an amazing experience…read more We needed a deadbolt lock replaced at our home and I had been putting off this task for quite a while. Finally it was time to do something. I was sitting at a car dealership waiting for my car to be serviced and I had Yelp find me a locksmith. Within a just a few minutes I had responses from two locksmiths. Star Locksmiths, Bulent, was reasonably priced and at my home the next morning. The install was quick and he rekeyed the lock to match our existing keys. He even adjusted the handle for the regular lock (below) so the cold air wouldn't come through between the door and the door frame. We were really pleased and will use Star Locksmiths again. Thank you!

Needed a car key replaced last minute on a weekend. Called around and they were the only ones who…read morecould come out same day. He had the right equipment with him to cut and program the key on site, no need to tow the car anywhere.

Found him on ChatGPT this morning because my front door knob did not work and the door did not…read moreclose, ChatGPT explained to me what kind of lock I had and recommended City Locksmith out of Brookline along with Yelp and Google. I called Ray from City Locksmith and expected to wait cause it's Sunday. However, he said he said he would be out in 30 minutes which I doubted it and I'm fact he arrived in 30 mins. He not only fixed it but also saw the paint on the whole side of the door was scraped. Ray the locksmith also found a nail at the side of the door that was blocking the closing of the door. With my permission, Ray also removed the nail and shaved the top of the door. Additionally, he noticed the latch plate on the side of the door that was sticking out and he fixed that by receding and now my door can also be closed with just 1 finger. To say the least, I'm extremely happy with ChatGPT and Ray who came out to West Roxbury and fixed my door to my satisfaction at a reasonable price.

I was desperate to find a locksmith who could liberate my ebike from a pretty hefty U-Lock. I had…read morelost my only key along with some other bike keys on the weekend ...after searching everywhere I had been on my bike on Saturday. No luck. Ray - owner and expert locksmith - made room for me in his busy day this morning and with a powerful angle saw, he went to work on it. It took 4 cuts to free the strong lock and it involved a 20 minute recharge for his battery. While I will have to replace the lock, there really weren't any options. it was an older lock and the paperwork - if I even saved it, had long since disappeared. I highly recommend this operation. It delivers!

Great fast service - fixed door lock late at night. Responded immediately and arrived within 30 min.read more

My key broke off in the door and they were here within 30mins and fixed the problem. I'd definitely…read moreuse them again.

This business has been supported by the Brookline community for decades. Now they have decided to…read moregive Brookline residents the middle finger because they don't want to do residential work any longer. Their standard call-out fee is almost $300, and that's before they've done any work, and then they mark up the hardware at an extortionate rate. One of the employees told me that they do this because they don't want to do residential work. Since that is the case, they should just say so up front, instead of pretending to service the Brookline community. This is a crappy way to behave towards the community that has kept the business going for years.

I have used this business 3 times in the last 50 years. their integrity has certainly changed. I…read moreordered two deadbolts and was told they'd call when they were in to schedule the installation. I finally called and they had ordered only one. The second one came in and we scheduled an installation. They never showed up. I called and no apologies, just too bad for me!. Clearly something has changed in their attitude. I like to support Brookline businesses but there no longer seems to be concern for commitment and doing a job well done.

Sam is the best, arrived quick and on time, very kind, polite and professional, identified the…read moreissues quickly and get the job done seamlessly and efficiently In the history hottest day in Boston. Highly recommend

I am very happy to strongly endorse SherlockLock in every way. They respond quickly, helpfully…read moreand straight forwardly. Most importantly they KNOW WHAT THEY ARE DOING and they do it quickly and without fuss while being friendly, considerate and understanding and charging very reasonable rates. I had lost the keys to my very old Honda Fit. SherlockLock came out to my car and manufactured and programmed new keys on the spot. Thank you so much SherlockLock.

I called Locked In N Out at night when I was locked out of my house. Arthur was friendly and…read moreprofessional and the price was fair. He was able to get me into my home and I was very thankful!!

Quick respond, fast service. Not too bad with pricing either. Would recommend. Used them twice…read morealready.

Responded immediately, called when on the way. My lock was…read morenot working well, he refurbished it and got it working like new. Quick and courteous. Clean and neat. Definitely recommend.

So greatfull to Andy and Archer Lock! They respond quickly, get to work right away, and do great…read morework. Needing to change the locks on your car is never a fun place to be, but these are the people you want to call for help!

I am so very disappointed with this service. I've lived in Brookline for more than two decades and…read morealways favor small businesses in the area. I am a professional working mom and have bought products from all his store many times before. But I find the manager and perhaps owner of the store (same person) to be impossible to work with. After an incident where he said he would show up at my place for a locksmith estimate and he said he showed up rang the bell and left without attempting to call when I was sitting here waiting for him, I decided it was time to move on. Life is too difficult to be dealing with unpleasant people who seem gratified when bring very rude to others. Moving on to another locksmith and store to never come back.

High-level message: avoid them at all costs. Their locksmiths are un-knowledgeable, and they are…read morenot responsible for their work product. I had them repair my lock back in mid-September 2013. Before the locksmith left, I mentioned that the lock was loose and not smoothly locking/unlocking, and he said not to worry - they would come and fix it free whenever I needed it. The lock had issues off-and-on after that, but i never thought to call until the lock physically fell out of my door. I called them and was told that I just missed their warranty period (whether it was 1 months or 6 varied depending on who you spoke to, and I called them within 5 months...but who expects a well-installed lock to break that quickly regardless?) and they could send someone out there only if they charged me again. Upon getting another, more reputable company to come fix it, I found out the original locksmith had installed the wrong lock cylinder entirely. Impressive.

Mattie was great. Very communicative as we set an appointment, on time and great price. Explained…read morewhat he had to do to rekey the locks and set expectations (which he exceeded).

Alex was Wonderful. He did a great job and was very…read morerespectful. I Certainly will use them Again..