The owner and his son that work there are always very polite when I go in. The only problems I have…read morehad with this station are one time someone skim my debit card after I had pumped gas there, and drained the money out. Luckily it was restored after a fraud investigation. The other problem I have here is the pumps are difficult to use sometimes, and they tend to pop off while you're pumping your gas. The last time I went by there it was under construction in January 2026. Hopefully when the repairs are made, they won't have these problems anymore.

I normally don't write a review on a gas station, but the record-setting $2.04 billion Powerball…read morejackpot winning ticket for the 11/7/2022 drawing was purchased at this gas station (aka Joe's Service Center.) There's an ARCO gas station just across the street and gas here is $0.50+ more expensive than the ARCO gas station, but many visitors come here to pay homage and buy few Lottery tickets to see if lightning can strike twice. Unfortunately the restroom here is not available for public so I am knocking a star and the convenience store has a really small & limited selection (knocking another star.)

Clerk was nice and there is a clean restroom inside. I checked 3 other gas stations nearby and they…read moreall claimed it was out of service. I think the front of the building is too dimly lit.

Worst costumer service, do not stop by this gas station I repeat don't come to this gas station.!!…read moreThe lady cashier she's rude I went in to pay for gas and I asked for the restroom and she started yelling at me to go outside and put gas first and then come back I couldn't use the restroom before putting gas and I told her I was going to pay cash that's why I'm here to pay cash and use restroom and she gave me attitude she says no you go put gas comeback, you can barely understand what she was saying, I didn't even use the restroom super rude costumer service.

I believe the mechanic who helped me was named Robert, he was friendly and honest. He made my…read morerepair process quick and stress-free.

don't go here- no prices listed on products and gouging done at the register! seems pretty scammy…read moreto me.

So I go here because the gas is cheap only reason. The pump required me to pay with the clerk no…read moreidea why? So I walked up and he said how much? I said fill up and he advised must provide and amount So if you over estimate it will refund the difference. I exclaimed that was stupid and he said yeah and so is your attitude. Really I am stupid for only wanting to pay for what I want? Easy for him behind his bullet proof glass as I turned and walked away! Well guess what there are two other cheap gas stations within a mile I am done with Ralph's gas and groceries. By the way for management this happen at 140pm Tuesday May 5th

I have been going to this gas station for a while , today i had the worst customer service ever…read morefrom them the attendant put in the wrong amount for gas then charged me twice he did not try to correct the matter he gave me the customer service number which was no help I STILL HAVENO REFUND NOR GAS the attendant was to busy changing his friends tire and was not focused on the issue at hand and when i told the attendant i would call them police he laughed.....I asked for a manager he states there is not one and gave me a customer service number which gave me the run around as well.

This review is for the smog test. The check engine light was on and I hadn't noticed it. That is a…read moresure-fire smog fail. The guy went ahead and smogged it even though he knew it was a sure fail just to get the money for the test. An ethical smog guy would have pointed it out and I would've taken it to the mechanic to get it fixed first Don't get smogged there. The guy's a shyster.

Ned and his crew did an excellent job repairing a gas leak in my 1970 Corvette, did a great job and…read morecharged me a very fair price.

Went on a Saturday afternoon. Was met with a friendly lady behind the counter. The place inside…read morelooked nicely cared for. Very well stocked! I saw that people who walked in all knew the lady behind the counter and had nice greetings and conversations. I got a friendly feeling here!

Gas is always 25 cents more expensive here than a half mile away on Washington, just east of…read moreLake.... Greedy

Stopped by to get gas and had to take a piss so bad. The cashier rudely told me they don't have…read morepublic restrooms. It's 2026 close your store if you can't put up a restroom for customers.

Honestly I stopped by to see if there were restrooms available (obviously I would've bought…read moresomething if so) but the guy said no. Now I'm looking at the reviews and it says yes. That was a bad enough experience that I'll not fill gas up here again like I do in the mornings or evenings before or after work. TBH the prices are pretty high compared to even chevron down the street. (Yes it was that serious). EDIT: Shibli, thank you for your response; however, as a business/franchise owner you should ensure that ALL platforms reflect the correct information especially if this has been unavailable for 5+ years -- you've had plenty of time to correct this information. As for the Chevron comment, this is my observation and was took my business there as of this morning. Thank you. These small things make the difference on whether someone will use your service moving forward.

Very convenient gas station located in the middle of Pasadena and fairly close to the very busy 210…read morefreeway. Gas prices are higher than at other gas stations, but not by much. The one thing I didn't like was the aggressive panhandlers asking for money while I was pumping gas. My head was on a swivel the entire time as I had three panhandlers approach me during my brief visit, asking for change. They may not mean harm, but one never knows. This is no fault of the gas station, but it did make my visit a negative experience for my family and me.

The price is the only reason I'd go now if I really need gas right away. I'm frustrated because, in…read more2024, they suddenly decided not to provide water to clean the car windows. How come you go buy gas and don't have the basics to clean the windows? Why? When I confirmed it was on purpose, I decided to switch to another Arco that has even better prices than here. How embarrassing! What kind of customer service do they offer? I put gas in the tank and have to remember to go somewhere else just to clean the windows? It's crazy. I'm not going there anymore unless I'm running out of gas.