Whittier Collision #2 is great towards their customers. They make a very stressful situation less…read morestressful. So happy with the work. My car looks new! Thank you Tony and team!

just a terrible experience overall with this place. and the owner somehow made me feel like i'm…read morebeing the unreasonable one. i paid out of pocket to get my door, which was dented due to me scraping my wife's side view mirror, fixed and repainted in 2024 when i was living in whittier. ended up seeing when i brought it home that the paint was missing in some places (some pinholes where the metal was still visible) and also some lint stuck in the paint (see pics). obviously wasn't happy, so i brought it back and the manager at the time, Orlando, agreed to repaint it. I wasn't the nicest about how I conveyed my discontent, and I own that. The owner, Tony, made it a point to say i'm just a picky guy which kind of pissed me off, but I honestly don't know one person that would be okay with paying for a sloppy paint job. well, fast forward to now, roughly 2 years later, and i see rust spots forming under the window trim and 2 chips in the paint under the TUNDRA badge where there's clearly another layer of white paint underneath. it seems to me that, instead of repainting, they buffed the problem areas and sprayed over the initial paint job. Well, the office manager, Cesar tells me to bring my truck on the weekend. i end up having to push to the following weekend. I drop my truck off, pay $80 to Uber home to the IE, and Tony calls me Monday afternoon to basically tell me he doesn't know why Cesar told me to bring the truck in and that i was a pain for coming back to him with my complaints back in '24, and that he wasn't going to do anything for me. he told me to come pick up the truck and hung up on me. keep in mind Cesar had over 2 weeks between when I first talked to him and when I brought my truck in to talk to Tony. anyways, I paid another $80 to uber there and pick up my truck and we're cordial to each other. he tells me how he buffed the rust stains off and added touch up paint to the chips so I don't get more rust. i'm over it so I grab my key and take off. they talk about how their work is guaranteed, but it wasn't for me, so be warned. the only place on that entire truck that has rust spots and chipped paint is where Whittier Collision 2 did work.

My BMW X3 was rear ended and my tailgate was left with a pretty bad dent. This was my very 1st…read moreaccident so I wasn't sure how common insurance works. Rob answered all my questions over the phone and guided me without requiring me to be a customer. He simply was trying to help me. From that moment, I knew Custom Paint n Body was a great business. My car took about 1 month to finish. Once it was done it looked brand new again. If I had to be really really picky, I would recommend Rob or any other worker to keep customers updated throughout the process. I texted him and felt it should've been the other way around. But thats just me being picky. I like having updates. The body work and quality speaks for itseself.

I had an excellent experience with Custom Paint N Body after my Model S was involved in a rear-end…read moreaccident. I reached out to Robert, and he scheduled me in immediately, which was a huge relief during a stressful time. From start to finish, the entire process was handled smoothly and efficiently by Robert and his team. Communication was clear, the turnaround was quick, and the quality of work exceeded my expectations. When I got my car back, it looked as good as new -- I couldn't be happier with the results. I highly recommend Custom Paint N Body. Robert and his team truly take great care of their customers.

Friendly service, good stuff!!! Got my bumper fix, Will…read moredefinitely come back again!! Quality service too

Excellent service Michael was very helpful My 2017 Impala…read morenow looks like a new car all scratches and dents removed. I used them before and would recommend for service

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

The best shop in Long Beach/ paramount area if you got a beat up car they'll make it look brand new…read moregot into a bad hit and run, took it into the shop the next day and they made it look brand new again, the paint, parts, and service was exquisite and they will work with you. Overall great and comfortable experience they will get and treat you right!

This is my first time going to this autobody shop and they did excellent. My car was damaged really…read morebad in the back they fixed it made it look brand new. It was really dirty as well. They cleaned it up, detailed the inside and out and I'm really appreciative of the owner of this business and thankful for the workers that he has there as well.

The first time I got my car fixed here they were fast and super responsive but I drove my car later…read morethat night and my headlights kept turning off on the freeway AT NIGHT.. they had me come in the next day when they fixed that problem The second time I got my car fixed here the hood had to be replaced not even 6 months later the paint started peeling off my hood they told me to bring it in but in most cases they're not liable for paint chips. I live in San Diego now so I'm not driving all the way back. This place sucks!

I had a great experience with John S. at Star City Auto. He helped me with the bottom of my Honda…read moreCivic that was dragging and was very knowledgeable and quick throughout the whole process. He also took the time to sit down with me and draw up a quote for my Tesla that I'm looking to repair, which I really appreciated. You can tell he genuinely cares about helping his customers and making sure they understand everything. Great hospitality, quality service, and an overall positive experience. I would definitely recommend John and Star City Auto to anyone needing car repairs or estimates!

Quality work here at the auto repair store. John has been very professional throughout the process…read moreand always kept me informed. I will recommend this place to friends.

Thank you to Tony and his team for making my 2009 Toyota Corolla look brand new. The color match…read morecame out perfect and the finish is super smooth and glossy. They only took a week and a half they were very professional and stuck to the timeline they gave me. The price was great! I would highly recommend them.

I cannot say enough good things about this body shop! After my car was sideswiped above the left…read morerear tire in an unattended hit-and-run, I was stressed and unsure of what to expect. the owner's grandson, Juan, even dropped us off at home after we dropped the car off. From start to finish, the customer service was extraordinary. The owner went completely above and beyond by picking up my daughter. That level of genuine care meant so much to our family during a stressful time. As for the repair itself, it is absolute perfection--a total work of art! You can tell they take tremendous pride in their craftsmanship. The car looks brand new again. I am so grateful for their kindness, honesty, and top-tier work. Highly recommend!

From start to finish, the customer service was absolutely top-tier. The team was professional,…read morecommunicative, and offered very reasonable pricing. They handled my inquiry efficiently and even took my car in on a day Erik was originally supposed to have off. Erik replaced my driver-side mirror in less than 45 minutes, and the results were flawless. The repair exceeded my expectations, and my car looks amazing! It's hard to find businesses that genuinely care about their customers, but this shop definitely does. I'll definitely be bringing my car back for any future repairs. Thank you so much for the outstanding service!

I chose Pristine Collision Center in Montebello because of the great reviews on Google and Yelp,…read moreand because they were a local Tesla-authorized collision repair facility. Unfortunately, my experience with my 2026 Tesla Model Y Performance was nothing like what I expected. Everything seemed fine in the beginning. The estimate and insurance approval process went smoothly. The problems started when I picked up my vehicle. The front wheel covers/hubcaps were missing, and the shop couldn't locate them, so replacements had to be ordered. I also noticed lacquer/paint drips on the side of the vehicle, which they attempted to correct. The bumper near the wheel was not properly secured and appeared to have been glued back into place. On top of that, my vehicle was returned dusty and dirty, with tape or adhesive residue still on it. After having my regular car wash/detailer clean the vehicle, we discovered gray overspray on the car. I immediately brought it back to Pristine. Instead of taking responsibility or seriously investigating it, I was told that I may have driven through a puddle of paint. That explanation made absolutely no sense to me. The overspray was concentrated around areas associated with the repair. It wasn't all over the windshield or tires the way I would expect if I had driven through paint on the road. I ended up paying my detailer to remove the overspray myself. Once it was removed and the vehicle was properly cleaned, even more problems became visible. The paint finish was inconsistent, with noticeable imperfections, uneven areas, and differences in the finish/shade. For a nearly new 2026 Tesla Performance, the quality of the work was extremely disappointing. I returned to Pristine again and was told they couldn't take the vehicle at that time and that I should bring it back about a week later. At that point, after everything I had already gone through, I refused to take the vehicle back home and left it with them. I also contacted Tesla directly and explained the situation. After Tesla became involved, the attitude and response I received from the shop changed noticeably. I eventually received my vehicle back approximately three weeks later. From beginning to end, this entire ordeal lasted more than 2 1/2 months. I went to Pristine Collision Center because their reviews gave me confidence that my Tesla would be repaired correctly and professionally. Instead, I dealt with missing parts, paint and finish issues, overspray, multiple return visits, additional detailing costs out of my own pocket, and a repair process that dragged on for months. After this experience, I personally would not bring another vehicle here. I can only hope the paint and repairs hold up over time.

I had gotten in a car accident and AAA gave me a list of body shops to go to. Greg's was first to…read moreget back to me and they were so friendly. They kept us up to date on our estimated time to pick our car up, and gave us good advice about rental cars. We would definitely take our cars there in the future- they were all friendly and kind. Thank you Greg's Auto Body!!

My car was hit while parked at work and Gregs auto body were so quick to fix everything! Very nice…read morepeople and my car looks brand new. Thank you everyone at Gregs Auto and keep up your great work! :)

Very disappointed with the communication at Auto Collision Group. I never received any proactive…read moreupdates from the shop. I had to call myself to find out when the insurance inspected the vehicle, when repairs were approved, and to get status updates throughout the repair process. Tony would often say he would call me back on a certain day or at a specific time, but those callbacks rarely happened when promised, forcing me to repeatedly follow up for updates. Tony initially told me it was "just a bumper," but the repair still ended up taking about three weeks. On top of that, when I was told the car would be ready, it still wasn't ready as promised. I understand delays can happen, but better communication and follow-through would have made a big difference.

No doubt, 5 star service at ACG!!! Took my Model 3 in for repairs after being in an accident, and…read moreJoaquin, Leo, and Jorge provided exceptional service! Each week, Joaquin called me with an update regarding my vehicle and answered any questions I had. Repairs took longer than I expected so I had to extend my rental car through Hertz. However, Leo and Jorge, who is the owner, took really good care of me, considering money was tight since it was during the Christmas holiday. My car was finished on the day as promised and Joaquin brought my car to my home and even took the rental back for me. Talk about taking care of their customers. My Model 3 was returned looking like a brand new car! I will definitely recommend others, especially those with Teslas as it is a certified Tesla body shop. Thank you again, Joaquin, Leo and Jorge!