My plumber fron Legacy Plumbing, Brandon, went above and beyond for me- and in the pouring rain at…read morethat!!! He has made a lifetime customer in me. I absolutely recommend this company. Thank you again Brandon!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

On time, great work! Will trust them with any plumbing in the future! Explained exactly what issue…read morewas, explained exactly how they will remedy it... Keith is the man!

Excellent service. Keith was very kind and professional. Our drain was unclogged quickly.read more

Just used them for the first time to fix a small gas leak in our kitchen. Excellent work! Jerremy…read moreshowed up within an hour of us calling. He was extremely nice, professional, and knowledgeable. I ended up having him flush our tankless water heater and do a general plumbing inspection of our entire house while he was here. Will absolutely be using again.

We called Medley Plumbing for an after hours call. They quoted $350 for a 20-30 minute job. We…read morethought, well, okay. I asked for one little favor...don't use the same part...(cost was about $5). He said it would be an additional $275 to use add a $5 part. I asked to speak with his manager. The manager wouldn't budge. They were already WAY over-charging me...couldn't believe it...had to send him away....seems so unethical.

We had a great experience with Philip today. He called while en route, arrived on time,…read moredisconnected our gas dryer, and capped the line so our new electric dryer can be installed tomorrow. He even checked out our older tankless water heater and recommended water alarms since both systems are on the second floor. Very professional and helpful. Decent price given the required timeframe. Based on this experience, we'd use Legacy again.

Superb and professional service! These are the best around! Fair pricing and follow up.read more

The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

Demetrius was great and professional He took the time to…read moreexplain everything Would recommend him for your needed services

My home was built in 2022, and since Houk Air Conditioning installed my HVAC system, I was tied to…read moreusing them for service under warranty. Unfortunately, one of my AC units has never worked properly. Houk came out four different times and gave me a different diagnosis each visit, yet the issue was never resolved. Once the labor warranty expired, I decided to try a smaller local company. I first had Red Star Cooling come out. The technician diagnosed a leaking evaporator coil and gave me a verbal estimate around $1,800 (labor only, since the part was under warranty). However, when the written estimate came through, it had jumped to $2,400. That lack of consistency didn't sit right with me. I then called Christmas Air, explained the situation, and received a straightforward quote over the phone that was actually a bit lower than Red Star's original estimate. They were able to come out the very next day. Denver handled the job, and he was excellent--thorough in confirming the issue, clear in explaining things, and even pointed out a few items to keep an eye on down the road. Professional, polite, and easy to work with. At this point, I'll be using Christmas Air going forward for both HVAC and plumbing

If you are in need of an honest, quality, knows what they are doing plumber-look no further…read more We've used Absolute to fix a leak, replace hot water heater and diagnose a leak. Being a female, knowing nothing about plumbing except to recognize where water shouldn't be, any company could have told me I need to do some expensive test and I would have said yes. They did not take advantage of my lack of plumbing knowledge. Michael has been/is amazing and very knowledgeable. Also, Deborah is very responsive, friendly and professional. You will not go wrong with this honest company with great customer service, which these days are few and far between.

They are very responsive and can come out quickly if needed. I paid a very hefty price for a new…read morehot water in the attic 3 years ago. This unit has an automatic shutoff if water is detected in drain pan. When we have very strong thunderstorms, the paper cover on the sensor will become wet and shut off the water. I called to ask about this problem and they sent 2 plumbers who spent 15 minutes in the attic, told me there was no roof leak and charged me $86. This is after spending a lot of money with them over the years. These folks have gotten too expensive and so I will looking for a new plumber.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

If you're looking for a reputable company to help with AC issues, I highly recommend this one…read more They came out after a different company was a no show the following day and fixed my AC unit. They are professional and courteous in person and over the phone. Their prices were also very reasonable.