Showed up on time for an appointment and fixed the problem. Very friendly owner…read more Would hire him again.

The problem of a pressure restrictor was fixed and no cost. They had put it in a month back then…read moreproblems with in the house were fixed as well as sprinkler freeze break. Toby is the Best. His crew works so well and friendly.

I called to have my hot water heater checked for a noise. My heater are both under 3 years old. As…read morethey serviced my heaters they continued to find extra things wrong and the total continued to go up. They left with over $1500 in charges and never fixed the original problem! I thought since they were family owned they would not take advantage of a widow!

Arrived on time, Installed a Pro water heater much better than the big box store and builder junk,…read moreredid some of the pipes from the original build as well. Got the city permits and inspection taken care of for me too. High quality workmanship, and they stayed within their quote.

We discovered a gas leak at the meter near the ground. We called Atmos (assuming they would fix at…read moreno charge - hahaha). Monday afternoon they removed the meter and said they would return with new one after we fixed the leak. So, no hot water, no heat, no gas stove (no hot shower). Started calling Plumbers Monday night and found a company that answered their phone and scheduled themselves to come out early Tuesday morning (fitting me into an already busy schedule). This company did it all! They pulled the city permit, dug up pipe, replaced pipe that had almost completely rusted thru and then tested the line. The test showed other leaks so they would have to come back (fit me in their schedule) to look for leak. They came back tuesday night and here until 7:30 pm. And back again next day. Found leaks in gas cook top, laundry room and one of the furnaces in the attic. They capped off all other future potential issues and then contacted city to come for inspection and worked with Atmos to come once we passed the inspection. All in all this company was excellent to work with, highly skilled, extremely thorough and great at communicating every step of the way! 10 or 10 from me!! I highly recommend: Thorough Plumbing 1314 W. McDermont Dr. Allen Texas 75013 844-933-5874 Jeff Baty

When out water heater died last year, I asked Jeff if he would install a better quality water…read moreheater, so I wouldn't have to replace it in 10 yrs, so he chose a 12 yr parts and 2yr labor warranty Rheem with lots of bells and whistles. It didn't even last a year before the heating element cracked... When I reached out, no one responded for a week, before I could get someone out to just come and access it. Upon inspection it was the heating element that had cracked. Rheem had them on back order, so Jeff's colleague, Antonio researched and found a replacement element, that was available the next day and made every effort to get our water heater repaired asap, before the weekend. Antonio is responsive, professional and helps in a timely manner. Jeff didn't respond for a week. We were without hot water for 10 days! The water heater never got to the set temperature of 129°, it would only get to 102°, which I don't feel sanitizes my dishes and clothes. Fast forward to less than 2 weeks later and the water heater stopped heating entirely again! I reached out to Jeff on Thursday (6/25) and still haven't heard a word from him. Thankfully, I have Antonio's contact info, as he actually is responsive and responds within minutes. My issue is I reported it not heating last Thursday, this go round, the part has to be ordered and they don't know how long it will be before it gets here. I call BS, as I ran a maintenance and construction company for 17yrs and I know all of the verbal jargon used by vendors to delay repairs/replacement of parts... I've heard them all... So we're on day 6 without hot water and no idea how much longer we're going to be without a hot shower, hot water to wash dishes or our clothes! So extremely frustrating! Save your money and find a better plumber!

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.

Mathew F. With Lexus plumbing came to fix an emergency gas leak. As always, Lexus plumbing comes…read morethrough quickly, and efficiently. All of their technicians are professional, and their work is always exceptional. He was able to fix the problem, get the Frisco city permit, and help get Atmos energy out to turn the gas back on. All of this occurred with a matter of hours. Not days. Also, all of the technicians, Mathew, and everyone who has ever come out, is especially good with my dog. And it's quality work, and they never upsell you. If you need something, they'll explain it, and with a glad heart I'll purchase it. There have been several times that I have not had to pay as much money as they have inspected appliances and toilets and fixed the problem without having to replace them. When they need replacing, I will call no one other than Lex's plumbing. I will never use another plumber again. I refer them to all of our neighbors, and they continue to refer them to additional Neighbors. I seen them in my neighborhood often, because when you get an outstanding Plumber, you hold onto them for dear life.

I'm big with customer service and I will say as a plumbing company, Lex plumbing was professional…read morefrom start to finish. From the moment I called in and chatted with Taj about scheduling, they were fast and sent a person out the very next morning. The Plumber came on time and constantly provided feedback throughout the job. The job started as a leaky faucet for the sink and tub, but turned into a big job as the original piping in the area was not the best. Lex Plumbing was professional, efficient, and even worked with me on price to get everything taken care of. Overall I'd give Lex Plumbing a 5 out of 5. Thanks for your service!

They have always been reasonable and honest with a neighbor.major freeze on they fixed it all.read more

Shower cartridge (located behind the shower handle) was bad so I called them to come out and they…read moresaid there was a service call charge of $67.50 which would not be charged if they did any work. So they sent a guy out and they charged a whopping $272 plus tax just to replace a simple plastic shower cartridge that probably took about 15 minutes to replace. They also replaced a cheap small plastic handle that I did not ask them to replace. Charges breakdown: $125.00 - Labor $80.00 - Parts (for a plastic cartridge that cost $31 at Home Depot) $67.50 - Other charges (added in the service call charge). So I was not supposed to be charged the service call charge; however they added it in & when paid them by credit card I had not seen the breakdown yet. Made numerous phone calls and kept getting promises that they would reimburse me for the service call charge but they kept stringing me along and wouldn't send it. Guess they got tired of me calling and did eventually send it but it cost me a lot of time and frustration. To top it off, about six months later the cartridge they installed went bad and had to hire another plumber to come out and replace the one Enco had installed. Would certainly not recommend this company! (See attached invoice from them)

The Plumber rescued me!…read more I watched water gush out from a pipe I just accidentally cut while trying to be the handyman in my fiancés house. My fiance is out of town and I knew I only had hours to fix it as she is due back tonight. I called for help in a panic and The Plumber was able to come out and help same day! Nate walked me through cutting off the water main until he arrived. Nate arrived very quickly and was done in a couple hours. He shocked me with how reasonable the price was, and let me tell you I was scared because I knew this wasn't just a leaky faucet or stuck toilet. Nate was a friendly, knowledgeable professional throughout the whole process. He calmed me down and provided me with all the answers walking me through each stage as he evaluated and commenced with the repairs. I took before and after pictures so you can see; top quality! I am so so grateful I had to tell someone!

We'd like to be able to leave 10 stars! Curt and the team are so great. Multiple repairs at our…read morehome over the years and always fast, good, and very reasonably priced. In addition to being great at the basics, Curt and team offer great communication and advice, go above and beyond, and don't try to turn a $200 job into a $2,000 one. Curt has dropped everything on several occasions to bail us out and even helped with jobs outside his normal work radius. He just really cares about making customers happy. Don't hesitate to call these wonderful folks for all your plumbing needs!

I'm a repeat customer of Advanced Plumbing Services and always appreciate the prompt service. The…read moreprices are reasonable and the staff are friendly and knowledgeable.

I have used Advances Plumbing Services several times in the past couple of years to deal with…read moreplumbing issues that have arisen in a home I own in Denton (I'm not local to Denton). John has always provided excellent service at a reasonable price. He communicates via text, keeping me fully informed by confirming the appointment, his arrival time, and the job completion time. I would highly recommend this company.