Don't ever purchase a car from them it will break down i purchase a nissan armada and less than a month i had spend 1000 dollars on a stater

DO NOT PURCHASE HERE. If I could leave zero stars, I would. I had my eye on a beautiful 2016 Mini Cooper here, test drove it, was fully prequalified and had started on paperwork to purchase it. The car itself was a special edition, which was not listed on cars.com, the site that led us to this dealership. That wasn't too big a deal.. until we noticed interior spray paint damage that was also not noted... Just starting to get weird. We still wanted to purchase this vehicle, as it wasn't too hard a fix. We'd arrived around 5pm, and it took nearly two hours to be seen, to complete said paperwork. It was at this point things really went to s***. By the time we were seen the office was closing. An employee entered our income information incorrectly, significantly lower than it is.. which nullified the previous qualification. Once we'd realized the issue, we were told it'd be corrected within a few hours and we'd hear back soon to move forward with down payment etc. We NEVER HEARD BACK. Multiple emails, calls... nothing. I had a friend call since the calls from my number were getting ignored, and he told them that he'd emailed us back, that we'd have to sell one of our other cars (????) to make a purchase with them. Just a lot of random very incorrect info. This has been incredibly frustrating, and so much unnecessary back and forth. If you want honesty, transparency, and a smooth transaction, AVOID THIS DEALER. read more

Aria Auto Sales - Car Dealers Near Me - Raleigh, North Carolina

I purchased a used SUV from Omid (the finance manager) in May and despite the previous reviews I can honestly say that I had a seamless and wonderful experience. I felt that Omid was professional, efficient and transparent, and the SUV that I purchased was/is in a great shape. I even took it to a mechanic, and they confirmed it that it's in an excellent condition despite of its 9 years. I want to give them 5 stars because they do deserve it; I actually had a better experience than at a large dealership in the past. read more

Please run from this business they sell car that will break down after you leave the putting lot. And you then only communicate with the manager through email if you have an issue. Shaded business they need to be put out of business. read more

I had a very positive buying experience with Omid at Aria Auto Sales. He worked out a deal we could all live with, and continued to assist/work with me on a few challenges after the sale. Not to mention he is a super nice, God-fearing young man. I rode off with the truck I've always wanted. If you have vehicle needs, I recommend Aria and their salesman, Omid. They will get you the best deal possible. Celeste C. read more

Dynamite Experience! We had a very positive experience with Aria Auto. Ben, the staff and I believe the owner (failed to get his name but he is full of energy, has dark hair, slim, and very friendly) was amazing!! We were looking for a "first" car for our daughter who is in Driver's Education. Didn't want to spend a lot of money but wanted something decent. After looking at several used vehicles in town and the surrounding area, we were so disappointed. We saw a vehicle online at Aria Auto that sparked our interest and thought it was worth driving to Raleigh to look at. Once we arrived, I felt a calmness and a sense of peace. We felt we had made the right decision in buying a car from Aria. The car was very clean and the test drive was smooth sailing. The process was seamless and Ben worked with us in making sure things were in order before we picked up the vehicle. The customer service was unbelievable and beyond words! Definitely a plus in today's world. Ben and the staff were very attentive and accommodating. The communication was great. We didn't feel pressured or rushed to sign any paperwork. We were provided a copy of the Car Fax Report. They called to see how things were going with the car. We did take the car back for a minor issue and it was taken care in about 3 hours. I feel another dealer would've politely reminded us that the vehicle was sold "As Is." It wasn't a hassle but again very accommodating. The hospitality was Fantastic. We were able to work while waiting, offered bottled water and snacks. I would highly recommend Aria Auto and Ben to my family and friends. I would also buy another used vehicle from this establishment. Thank you Ben, and the owners and staff of Aria Auto for a positive buying experience!! read more

Aria Auto Sales - Look at this Amazing Buy from Aria Auto Sales!! 2014 Ford Focus Titanium - Car Dealers Near Me - Raleigh, North Carolina

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Just about every Car lot on Capital Blvd.are scammers DO NOT even look at any of their cars.Rude and disrespectful all they want is the money will say they'll fix this and fix that but never do.spent way to much money with them and I could've went to Capital Ford..DO NOT DO IT bypass them read more

Aria Auto Sales is a horrible car dealership! Don't waste your time as I am speaking as a potential customer whom got the run around. Michelle has a great personality but her interest in helping the public is pathetic. Michelle overpriced a 2011 Nissian Maxima and when brought to her attention she said it was due to supply and demand. Mike (the inventory manager) asked Michelle the price of the car without knowing I was sitting on the other side of the room and she responded 11900. Mike responded and said "Wow that's a lot!" She gave him a evil look and informed him that a potential buyer was sitting on the other side of her desk. Michelle has a great talk game, but I ask all customers not to be in a hurry to buy as you will see a person's true intentions after about a 3rd visit. Arias Auto Sale will never prosper with the evil spirit to take advantage of potential customers who is looking for a second chance. Don't give your hard earn money to people whom don't appreciate it! read more

Beware! The ad for the car clearly stated that they would provide a Car fax for the car and when I asked the salesperson told me that they don't provide a car fax and the owner is misleading people. I couldn't run from that place fast enough! The guy working there was also very rude and acted like he didn't need my business. I'll take my pocket full of cash somewhere else. read more

I am highly disappointed with the owners of Arias.i recently purchased a 14k Escalade from them. When I looked at the Escalade it looked clean and mechanically sound. Come to find out, after less than 1 gas tank, I had a check engine light come on. I also began hearing more of a whinny noise from the underside of it. So I made an appointment at the local dealership. So here is the list of issues. E vap code which requires new e vap sensor and e vap valve. Hence check engine light. (I will also add they most likely knew this as they inspected the Escalade themselves, and most likely cleared the code) Next is a u joint in between the front dif and transfer case. (This made the escalade vibrate something fierce. This I would not have known till I got about that speed. My test drive did not exceed 55) Tire sensors are bad. When I questioned them, they said tire was low on air and there shop was close since it was labor day. The front dif bearings are wiped out. Which is the cause of the whining noise when driving at any speed. So after spending 14k I am now spending another 3k to fix it. They have refused to take any responsibility or even call me back. They claim it was sold as is. (They knew what they were hiding) Lastly I did speak and text the Finance girl, she has been nice and I dont blame her, however I paid for a bogus warranty that they claim they gave me. The warranty wont even cover half of the front dif and refuses to pay the other items. They are truly a trip. I will now be 17.5k in to and Escalade worth about 12k. All I can say is have your vehicle check prior to buying it from them. Be sure to ask questions about the warranty. The warranty has held up the dealer since last Wednesday and still have not given the dealer an approval over a meisley $ 600 that they would have to pay out of $3600. No end in site, no answers. This has, without a doubt been my worst car buying experience ever, and I have bought 30 plus cars trucks and SUVs in the last 15 years.Worst ever. read more

I recently purchased a VW CC from them my dealer was named Jim! They have a very cozy vibe, funny and kind. Jim was knowledgeable about my car, went out his way to make sure I got the car I wanted (even went back and forth with the bank to get the right price because SECU is super picky about prices turned out Aria had the correct price). I would purchase from them again hopefully I do not need to for a while lol but they made the process quick and easy. read more

Terrible Auto sale. Had I read these past comments from Breana, Diane and Danell on Facebook I would have not even checked this lot. My daughter and I found a car there 2 weeks ago that was recently reduced online by $550. During negotiations Ben finally agreed on a lower price than the original price only to type up the paperwork increasing the price and acted like he didn't know the price was lowered. Had I just signed the papers without reading it I would have paid $300 more than what we agreed. Before leaving the lot I questioned the fog lights and the head lights that were not working properly. Ben said his mechanics are not electricians and they can't fix it but it should be fine. My Auto mechanic ended up charging me to change the illegal blue lights (Ben didn't know they were illegal) and to completely rewire the head lights and the fog lights which could have caused a fire. The check engine light came on 1 and 1/2 weeks after the purchase. Change the gas cap Ben said. It's still on. Three wheels are missing pressure sensors and my tire pressure light stays on. Maintenance light stays on. The driver side windshield wipers practically flew off. Some of these can prevent the car from passing inspection. Ben said to call today (Jan 20th) to talk to Frank the owner to see if he can help. Frank wouldn't even talk to me. He said he is at the bank making a drop Bobby said... Guys I have 2 other sons who are going to need a car soon. You lost a customer. read more

Aria Auto Sales is a bunch of crooks. They sold me a $10k truck that needed $6k in repairs. I drove the vehicle home from the dealership, and on the way to work the next day it broke down with me. Two different mechanics told me there was no way Aria was not aware of the problem. One of those mechanics was one that Aria recommended I consult. Even the company that financed the vehicle was aghast. Their representative recommended I not make a payment on the truck. He said they would "charge back" the loan to the dealership, & Aria would be forced to pay them back the money. If I had made that first payment, I'd have been on the hook for the entire amount & stuck with a broken-down truck. I'm so thankful for that honest, caring employee at the finance company! Once Aria got the charge-back, they picked up their piece of junk from their mechanic. Let the buyer beware! read more

Bought a car from these people a Dodge Charger! First off they gave everyone the wrong mileage on the car. 3 days after having the car it starts acting weird take it to AAA where I know someone who works there and they do a check up turns out I needed a new transmission AND a new timing belt. It took me 2 weeks to get my car after I asked to change it out because I also talked to the loan company and they said I could bring it back and have the loan paid off and just get another car with the loan but the company told me we can exchange it out but your car is broken.....I bought it broken!!!! So I there "warranty company" said they really aren't a warranty company bought a $700 transmission that they knew nothing about.. could be better then mine worse then mine or same boat who knows! NEVER AGAIN I wish I could do something for all the money I've had to dish out everywhere because of this mess!! Also found out I paid 3000 to much for this car. Checked the blue book value and it's not even close to what they sold it for! And they use there cars as there own personal car I should have done a better job but I didn't till it was to late! read more

Went to purchase a 2005 BMW 530i from dealership as I purchased a car from them about six months ago. The navigation, radio and air was completely black, did not work at all. The paint was chipped tremendously in front of the car with a couple of minor cosmetic issues. I wanted the car and could deal with the minor cosmetic issues however I the radio/navigation, air and paint had to be fixed. I provided Ben with a deposit given the listed items above would be fixed. TWO weeks later, I get a call saying the car is fixed, come get it. I arrive and the paint has not been fixed as well as error message saying the coding is incorrect on the navigation/radio. Ben says ok, we are not holding your money hostage, would you like for us to fix the car or provide you with a refund. I stated just to fix the car. Contacted BMW and they stated the error message will be $100 to diagnose as well as $250 to fix. Told Ben I no longer want the car bc I do not want to come out of pocket for something that should have been fixed. This man told me no he would not give me a deposit because I went and applied at other dealerships plus car was fixed. Clearly it is not as there was an error message AND I applied at one other dealership 2 weeks after seeing Ben so the only way for him to know I applied elsewhere for credit was for him to pull my credit AGAIN which I DID NOT authorize. Plus he had the audacity to tell me that no other dealership will give me a vehicle, SIR just as you approved me, surely I will be approved elsewhere. DO NOT PURCHASE FROM THIS PLACE. CARS ARE NOT INSPECTED THOROUGHLY and ARE CRAP! BEN IS A COMPLETE JERK. Who talks to their customers this way? Especially as this is my second time doing business with you! I will be contacting the DMW inspector to file a complaint first thing in the morning as well as a good attorney! BEWARE PEOPLE read more