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    Aries Industries

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    10 years ago

    Helpful 2
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    Mowers and Blowers

    Mowers and Blowers

    3.5
    (4 reviews)

    Came out to my house to tune up my snow blower. He adjusted my shifter, changed my oil, spark…read moreplugs, and replaced some sheer pins for me back in October for about $150.00. He was on time. In and out in 25 min. I have used my snowblower 3x so far and my shifter works like a charm after not working the best for years. The fact that he came to my house was essential for me. I didn't have to worry about trying to lift a 2 stage snowblower into my car.

    If I could leave 0 stars I would. We needed our riding lawn mower repaired so we asked someone to…read morecome out and take a look. At first we didn't think anyone would be home and they told us to just leave the mower out and they'd fix it. REMEMBER THIS, they would have had to call us eventually to tell us it was repaired or ask what was wrong in the first place. My grandparents were the only ones home so they answered when the technician arrived. They are from another country, English is not their first language. They tried their best to explain what was wrong but didn't get the message across, my mother was at work but was available to call and translate for the technician but he REFUSED. My grandma ended up calling her herself and held the phone up to explain what was wrong, (the mower wouldn't start) a back and forth argument ensued about how my grandparents told him one thing and my mom was telling him another. And eventually he ended up spraying starting fluid and charging $120 for it and leaving. My mother later decided to text the company and let them know their technician was extremely rude and unprofessional about the entire situation. Just know if you are a US citizen that speaks English as a second language YOU ARE NOT A VALUED CUSTOMER HERE. We offered a way to remediate the situation and you refused and argued, that's on you not us. Do better. In the texts he mentions we should have been onsite and that they can't do the job if they can't communicate with us, yet they tell us to leave the mower outside when nobody is home? That doesn't add up, which do you want? If anyone takes the time to read this just know I'm not making this review because my feelings were hurt, I'm making this review because people deserve to know the kind of service they're paying for. This company's lack of professionalism, blatant disregard for customer communication, and discriminatory attitude toward non-native English speakers is unacceptable. Businesses that operate with such poor standards and hostility toward their customers should not be rewarded with your hard-earned money. Take your business elsewhere--somewhere that values all customers equally and treats them with the respect they deserve.

    Elliott Ace Hardware

    Elliott Ace Hardware

    2.9
    (21 reviews)
    $$

    I keep applying in vain for their discount rewards card and three times it hasn't gone through. The…read morevery same cashier even remembers me applying and taking the completed application but just shrugs and says "it takes 8 to 10 weeks to go through." Well it's been longer than that so no, I don't have the card board red temp cards they gave me three times because it shouldn't be this hard. Why shop here without discounts?

    Lol what!? How is this place in business yet?…read more Basically I had another ace hardware owner call ahead to this ACE and have these goofballs set aside a Schlage rekey kit for pickup in their doors locks section When I show up, it was like playing frogger in the parking lot with the retirees driving around. When you walk in, nobody asks if you need anything. There is a skeleton decoration sitting on a riding mower to your left and a lady just sitting there handing out sample cups of BBQ sauce on my right? Like, thanks for the grab and go refresher cup of bbq? Then I asked two people where the kit might be after seeing it was removed from the shelf, so obviously someone had grabbed it. I finally asked the guy at the service desk about the rekey kit and he couldn't find it, and this boomer bob actually got butthurt with me because I should have gotten someone's name when the other ace hardware manager called? How about you guys do your job instead? Maybe have some communication with your coworkers whe you set something aside for a customer? The kicker was the sour attitude from the cashier at the front. I experienced everything pewaukee has to offer in this one store trip. Thank god I'm moving away from here because this store and these people are NOT okay

    Aries Industries - outdoorpowerequipmentservices - Updated August 2026

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