I've been using Spears for the last 7 years -- and I have nothing but great things to say about…read moreShane and his crew. We bought our riding lawn mower used from him, and he has kept both my lawn mover and snow blower running great. He gives realistic expectations in both cost and time frames. He also offers pick up service which is very nice for those of us without trailers.

Owner called me on my cell demanding to speak to my husband. Then yelled at me because we had a…read morebad experience with them overcharging us adding fees in while not even fixing the snowblower. My husband left a one star review so Shane, the owner took it upon himself to call me and yell so loudly that people in the store could get him. I hung up. Never use them! Unprofessional !!!

The knowledge of small engines and life in general is wonderful. Thx John for great service. Always…read morefun to listen and learn.

Service was prompt and thorough. Definitely recommend this service for both lawn mower and…read moresnowblower.

Friendly and very experienced staff. Great prices on parts, maintenance and new products. Great…read morelocal business that has been around for 70 years.

Love this place! Matt at the counter is awesome. The ladies in the office are great and they have…read morea couple dogs that are cute and very friendly. On a couple of occasions now I've talked with two of the techs in the back, an older guy and a young guy. They are very friendly and knowledgeable about a wide variety of equipment. I brought my manual start Toro Powerlite snowblower in for starting problems I could not resolve, plus the scraper bar was shot. They said my engine was pretty much worn out, so they put a good used engine on it from a machine that another customer had just left there. And this engine had an electric starter! So now I have a machine I can start manually or electrically. But wait, there's more. They thought the rubber paddles on mine were a bit worn out, so they put on a better used pair they had laying around FOR FREE! They also thoroughly cleaned the carb (by ultrasonic method) from the new (used) engine they put in, plus cleaned the fuel tank to ensure no starting problems. All told, they put a lot of work into my machine, including the engine with electric start, for under $200, which I thought was pretty good. It starts and runs like a champ now, just in time for today's snowstorm. Previously I'd only bought parts here a couple of times. And now I know their service/repairs are top notch too!

Don't trust a word they say…read more Had my (ancient) snowblower in for service. They convinced me that it wasn't worth replacing due to cost to fix and parts availability. They sold me a used Ariens from "the early 90s." I asked what year and they said they were hard to date as you couldn't just look at the serial number and tell. Being curious, I chatted with Ariens customer support online. Two minutes later, I knew my 1990s snowblower was actually from 1979.

Need a snowblower skid shoe for a Honda snowblower. Nobody from Menomonee Falls to Oak Creek had…read moreit. Tried big box to garden small engine repair places. Luckily a recommendation from a hardware store steered me here. They had it. Also with about 7 other brands of shoes in stock where others had 3 at best...Toro, Poulan, Cadet. Didn't see Honda machines but they knew their stuff and bingo is worked. Wished their hours we longer but love it,when brick and mortar beats the net. Why are all the positive ratings buried on Yelp. Weird. Staff was busy help other customers. Witnessed only courtesy and concern. Adding them to my small engine resource list.

Every encounter has been exceptional. Always friendly,competent and great service. David is…read moreknowledgeable and a great listener.

They told me they couldn't get parts to fix my old Arien's snowblower, but sold me a used, newer…read moreArien's. Unfortunately, when it snowed, the snowblower wouldn't run. Can't say I'll be back.

Honesty: +++++ Quality: +++++…read moreSpeed of repair: +++++ Value/price: +++++ Updating my review. My first was with mowers. I did what you are not supposed to do and threw a tarp instead of snow threw my two stage snow blower and bent the blade. Brought it in and had the initial diagnosis and hoping the axle is not bent too. Within 6 hours (This is February) John called me to tell me the good news and then the bad news. A few other things like bearings scrape plate and skid plates (he said he would just flip them so no need to buy parts for that) would need replacing. The minimum was the scrape plate to do but the labor to do all of this was one hour ($80) and it would take him a total of an hour to do everything so why wait. John was very honest so I didn't hesitate to have him repair everything. With it being mid winter he said it would be 5-10 days but it was only because he is waiting on the parts. Not bad at all. Check out his facility. Very clean and organized which tells me John takes pride in his work and business. With spring almost here, I wasn't sure if I would be able to try the snow blower since being fixed. Well, Wisconsin and yet another heavy snow fall and I was able to try it out. I can say, it runs like new and I can't remember it ever running like this. All the things bad on it I just got use to. I think overall, this was a really good value in terms of price and quality. You can't put a price on honesty too and I haven't done a great deal of work with John, but I trust him.

I will on occasion come here for parts and advice. Jon is a great guy, very helpful and pleasant to…read morediscuss things with. Highly recommend JAS power.

I had purchased a refurbished leaf blower online. Shortly after receiving the blower I was having a…read morepower issue. I saw online that Russo serviced my blower. I stopped in customer service and they immediately took a look at it and did a quick adjustment of the carb and the issue was solved. I'm grateful for their 5 star service. I'm now a customer. I'll be back! If you're looking for a power equipment sales and repair place, I'd highly recommend you give Russo a try. I know you won't be disappointed.

I recently purchased a zero turn mower from them(last fall). It was set up well and has been…read moreflawless. I recently had a flat tire, I stopped in and asked for them to fix or replace the tire. The gentleman at the counter took my tire in the back and repaired my problem less than 10 minutes. They could have told me it needed replacement and sold a tire, but they didn't. And they could not have been more pleasant. A great place to do business. BTW the price I got on the mower was competitive and their service rates are fair!

Bad Business. I went there for a Lawnmower repair. A week after the repair the mower stopped…read moreworking and H&H refused to look at it. Said it was too much trouble to fix. Bad Customer service and they don't stand behind their work. If they didn't want to fix the first time they should have refused it. Won't use them again and suggest you stay away.

i have used h&h numerous times for all seasonal power equipment repairs…read more in each and every time i have found their service to be reasonable and prompt while dealing with pleasant professional staff. there has been more than one instance of 'emergency' turnaround time that was done at normal rate but extremely quick. great company! thanks greg! joe conway 1925 highland waukesha 53186