Dr. Nguyen immediately found my vision issue after years of different doctors. She got me to the…read morespecialist I needed. I will always be thankful I found her.

I've been calling this office for over a month three times a week trying to get an appointment. No…read moreone will answer the phone. So I've left dozens of messages stating I need an appointment. I've been going to this clinic for years. All of a sudden, they don't answer the phone ever, and I'm forced to leave a message. They have never called me back. I've given up. I'll find a new eye doctor. Avoid this place.

I like everybody in there. From the from office on up they are all nice. The only thing I don't…read morelike is that Dr. Abbas is the only doctor there so be prepared for a wait. The receptionists: Seema, Persla and Darci are very nice and cordial and know me by name which is nice because it makes my feel like I am appreciated.

The service from the Dr is excellent. However, lord forbid, you have to deal with office manager or…read morebilling department. Had cataract surgery and was 100% covered according to insurance and surgical coordinator. A year, yes a year later, I receive a bill for several thousand dollars. Talked to insurance and insurance advised they were coding wrong. The office manager was told along with billing department to no avail. They will not return my calls. I really don't know how his practice continues with the current employee.

My mother got one eye done, all is good so far. But it's ridiculous at the office. They make appts…read moreto have a full house. But don't care we have to wait 2-3 hours to be seen. I just don't understand, why make appts over lapping each other. No consideration for patients or their caregivers. They call you from the front waiting room to place you in a smaller waiting room in the back. Come on, I wish someone would really consider on doing to better job on time management and scheduling.

I needed to have a cataract surgery in my right eye. I was apprehensive and did a lot of research…read more I had complete eye exams in Pakistan, Canada and with two ophthalmologists in Houston, TX. I also went through the cost involved as I wanted upgraded, multifocal lens. I am happy to report that I chose Dr. Abbas. Twenty minutes after surgery I had 20/20 vision in the eye that had lost all vision. Also he charged 1/3rd of what other doctors had demanded. I highly recommend him. He answers all your questions and is highly professional.

What I need is to exchange these glasses for a different pair. If you can do that,fine. If you…read morecan't then you will have lost a customer,permanently!

Had to return multiple times just to get the prescription right…read more They kept giving me way off the prescription and then never updating me when the trials were in. I've never visited an eye place this much in one year

i have only been wearing glasses for a little over a year. Ive only been to an optometrist once…read morebefore. The worse experience ever. My appointment was at 2 and they didn't see me until 5:30. so frustrating. They also assumed i was a different client with out asking me. I was recommended here by a client recently. She had many good things to say about this place so i thought i would give it a shot. My experience here was grand :D. Not only did they see me with in minutes of my appointment time but they were all very nice and professional as was the building. The optometrist was very knowledgable and the process was swift. Unlike my previous experience elsewhere. Got my exam done and picked out new glasses and was checked out all under 45 minutes. That was last wednesday, and today (monday) my glasses were already available for pick up. I love my new glasses! they were even very helpful in assisting me in finding a new pair. Im the type of person that needs multiple opinions before i purchase something. LOL. Overall I will definitely be a return customer here and highly recommend this place.

GREAT Customer service! Dolores and Angela, helped me out…read morein such last minute! Highly professional and will recommend to anyone !

Great place to have your eyes checked! Whether you need a medical exam or just an exam for glasses…read moreyou are promptly taken care of by very friendly and accommodating staff. Highly recommended!

I went to the Baytown office this morning. I am a 100% disabled veteran. The VA sent me there…read more Everyone was extremely helpful and polite. After my exam, I was looking at glasses and the tech told me I would have to go to the VA for my glasses. I have mobility problems and is hard for me to get around. I couldn't understand why they would send me for an exam but no glasses. I thanked them and went to my car. While I was trying to get in, the tech said if I would accept lined bifocals, so i accepted their offer. I asked them how much it would cost. They just replied, thank you for your service! I was flabbergasted. I never expected that kind of kindness. I would definitely recommend them with my highest praise. Thank you so much! Micheal Conlin

I have been seeing Dr Hunter since July of this year trying to find the perfect of option of…read morecontacts/glasses for me. I am approaching 50 and my eyesight was troubling to me. She and the support staff have been supportive and incredibly patient with me, and making any adjustments needed. They are willing to work you in whenever possible and are very pleasant once you arrive. My grandsons aged 7 and 5 also where glasses and LOVE going to see Dr. Hunter. I highly recommend them!

The only good thing at this place was the doctor I saw…read more I ordered a pair of glasses with Frazier after my appointment in May. I didn't get my glasses until mid-June. Once I got them, the lenses would come out at the top and then about mid June, the right lense fully popped out. I took them back in on July 14th asking if they could fix them. I was told that the lenses were too small and they needed to be sent back. They insisted that they would be expedited and that I needed to wear my old glasses with my outdated prescription in the meantime. I asked for a printout of my prescription and the tech said "you're gonna order glasses online?!" And acted as though it personally offended her. She provided me with the printout once I explained that I would need a back up pair in the event one pair was to break again. After 3 weeks of waiting for my "expedited" glasses, I called to ask about them. They advised me that they were in but just hadn't gotten around to calling me yet. I asked if I could just get a refund instead, and was advised that it was past the cutoff for a refund since the original appointment was in May. Even though I've had the glasses for less than a month, and here it is August. I won't be purchasing glasses from this place EVER again, but wouldn't mind seeing the doctor if needed.

Just tried calling to make an appointment three times... It rang forever and then would hang up…read more Guess they don't want new business

From the owner: Baytown, TX; San Jacinto Professional Optical, Inc. of Baytown, TX provides professional eye care…read moreservices. We also offer eye glasses. We carry designer eyewear like Coach, Versace, Maui Jim, and Ann Klein. Our optometrist will be glad to help you. We Accept Eye Care Insurance From: VSP, Spectra, Superior Vision, Eyemed, Davis Vision, Block Vision, Habla Espanol