This was an overall horrible experience. I had to call and be put on hold several times. I waited…read morefor 3 weeks and when I finally received my glasses they were no where near the quality they were presented. The transition lenses were horrible quality like there is no protection at all. The best thing about the place was the manager was professional and gave me my return.

Dr. Frazier is a caring thorough eye Doctor. I had my best eye exam with her. the office is very…read moreclean. The staff is very friendly and helpful. No matter how busy they are they make time to help. Very professional and caring. Dena is so positive and always smiling. If needing an eye exam this is the place to go. Kids like it there also. Very kid friendly

I called to ask for my prescription today because we had Safety RX available to get us safety…read moreapproved lenses for work, so I called this place to retrieve that information. They refused to send me my prescription via email. I thought that was strange, but I left work early to get the prescription so I could get the company paid safety lenses. When I arrived in person, they proceeded to tell me that my eye exam expired yesterday. Really!? They asked if I wanted to schedule an exam, and I said no, because they were being too difficult in sharing my information. A doctor should never withhold your information for any reason, and they were just trying to generate more business from me. I had planned to make an appointment with them soon but they ruined that relationship. I suggest you find another eye doctor and office that isn't focused so much on appointments but that really cares about your health.

I've been coming here for 15+ years for safety glasses through my work. I've only dealt with the…read moreoptician though and not the optometrist here. I've never made an appointment because I've never had to. It actually says on their website that you don't have to make one even if you are there for an eye exam. That sounds odd to me, but there are rarely people in the waiting area when I go here. They are likely competing with the larger eye centers that pop up. They are quick and try to get it right the first time. Their optician has been fitting glasses on me for the 15 years I've gone here and I've never had an issue. Even though I'm only wearing these at work, they try to suggest frames that are comfortable and suit the shape of the wearer's face.

Had an eye exam here a few weeks ago. My whole family has been going here for years. When they…read morecalled me to ask about my insurance the person I spoke to was rude and said I wasn't in my husbands policy. I called my husband after I assured her I was. He verified and I was on there . I called her back and she was like yeah well maybe he just added you. I was really annoyed when she said it because I'm sure she just wasn't doing something right. So I just let it go and still went to my appointment. When I got there everyone was nice and I went right in. When I left I asked for the pd and the lady seemed annoyed because of course they want you to buy glasses there. When she wrote the pd down she wrote it extremely small and the 6 looked like a 1. Once I get home I start to shop around for my glasses when I notice there was no number for my left eye cyl and I knew something was wrong because that's my bad eye. I call them and question them about it and they contacted the doctor and sure enough they gave me the wrong prescription. They said sorry and sent me the correct one. So unacceptable. What If I hadn't checked my old prescription and noticed something was wrong and ordered a bad set of glasses. I would not recommend and will not be going back again. Nor will my kids or husband and I will tell my family as well. I should of known better few years ago they messed up my brothers glasses and put the prescription on the opposite eye. Just wanted to put this out there so everyone is aware and double checks their prescription.

Dr. Mostello is by far the most friendly, caring eye doctor we have been too in my whole life! My…read moredaughter just adores her! Would recommend her to anyone needed a vision checkup whether glasses or contacts please go see her! And the staff are so friendly also! Keep up the good work everyone who works there!

This is the place to go for all your vision needs! From the time you walk in, you feel welcomed and…read moreknow you will be taken care of. Dr. Bernay is very thorough and they make picking out your glasses a relaxed and fun experience!

This office truly seems to care about you. There is no rushing at all. Everyone there is so…read morefriendly also. You great personal attention for a doctor visit not usually excited about.

Staff is so welcoming. Wait was so short. Exam was very thorough and Dr Hernandez is very kind,…read morevery smart and took her time with my exam. I wish all my health providers were of this caliber!

I have used Optical Edge for vision services since moving to TX some 5 years ago. Everything about…read moreit from staff to the most up to date equipment is top notch. During my tie here I needed eye surgery and was referred to the best in the area. The shop is clean, comfortable and welcoming. I highly recommend Optical Edge for any degree of eye care.

Always great service here with Dr. Pham. Been going to him for years and have never had any…read moreproblems. He also did my kids eye exams and perceptions for glasses and contacts. He is great with all ages.

My first visit was fast & easy, but after 3weeks I started noticing my eyes were not adjusting to…read moremy contacts prescription, I called them before my 30 days asking to have my prescription reviewed, and the front desk ladies were very unprofessional. She kept on putting me on hold and simply repeating after her coworker without even listening to my problem. I asked for an appointment and was told they couldn't see me until 4 days out, knowing I was going to be over their grace period, when asked if I could walk in she hesitated & said the doctor wasn't in after she had initially said they were out of appointments for today because she had just booked the last one. I insisted in walking in because I need to get my prescription changed to what she said walk ins were only on Friday from 2-4pm? She was stuttering and clearly lying, c'on it's a business at a supermarket and you're telling me you don't do walk-ins? I've been to other Walmart eye doctors and they all offer walking any day, so this was a big shock for me.I don't understand this lack of unprofessionalism, they're a doctors office & I'm sure the doctor doesn't know how the ladies treat his patients. Horrible. It was my first time with them and definitely not recommended. Front desk is not helpful at all!!! This gives me "I just want to charge your insurance vibes, and not my patients health being is first"

The best. From…read moremeeting me Christmas morning for a broken tooth. To having the BEST bedside manner. He is the BEST dentist.

I have been a patient of Dr Baza for 42 years and have wonderful care. When I married my wife…read morechanged doctors too. He spends time with his patients and I was a difficult patient but through his care he changed my life. Rev. John Wareen

Doctor was great, patient, and explained everything to me. Support staff is the reason I decided…read morenot to return to this practice. I needed to reschedule my appointment so I called 1 week in advance. The staff acted like they had no idea how to do this. They explained that the doctor is not seeing patients after a certain date so I asked if the dr was leaving the practice. If that was the case then I needed to schedule with another doctor there. They kept transferring me back and forth between offices and put me on hold for a total of 35 minutes between transfers. The staff needs to be trained not only on procedures but on telephone etiquette and customer service. Update: found another doctor with a different practice, staff appears to be well educated on customer service. I called back to Houston Eye Associates and on hold for 5 minutes just to request my medical records be transferred to other dr, and to no surprise they did not know the procedure. Sure glad I don't have to deal with them anymore!!!

I was so impressed with Michelle Levin the Dr I saw. This lady was reassuring to me about the lasik…read moreI had done 19 years ago . She explained what was done and why it was done that way. I thought that my vision was lacking in one eye and she explained that it was left that way for a reason. I was happy to know more about my eye health than I did before.

Ever since my previous optometrist (since childhood) retired, I was on the lookout for a new…read moreoptometrist. I was recommended Dr. Nguyen by family members who have been going to him for a while, so I decided to schedule with him. Fast-forward to today, I have been going to Dr. Nguyen for the past 3-4 years! He is super friendly, authentic, and easy to talk to. I feel comfortable discussing my vision and any concerns with him. Dr. Nguyen and his staff are super efficient. During my last visit, I was in and out within 30 minutes for my full annual eye exam. They run all of the proper tests and check my vision thoroughly to look for any changes from previous years. Scheduling is super easy by phone - they usually have appointments within a 1-2 week timeframe. I will be continuing to go to Dr. Nguyen and Clearpoint Vision for my annual eye exams!

Dr. Nguyen was a perfect gentleman, understood my issue and didi an amazing job of 'fixing' my…read moreeyes! I CAN see CLEARLY now! I have a pair that I will need for when I'm on the water fishin, so I shall be back in a few weeks. Highly recommend for all the old people that need eyeball correction!

Very caring and thorough with the examinations. A lifelong eye problem was diagnosed and a…read moretreatment plan was made, results were successful! I trust the doctors and this team explicitly!

I got a detailed bill that didn't make any sense. I was charged for "Tobacco screening and…read morecessation" and "Current tobacco non-users". I wasn't even aware that they offered anything like this, and why would I got to an optometrist if I wanted to quit smoking? They also charged me for "List of current medications." WTH? I'm not going back.