I've been coming to Arizona Auto Wash for over 10 years, and it's still the best car wash in the Phoenix/Scottsdale area in my opinion. No one else even comes close. The staff here are always hustling, every single visit. They stay busy, they stay focused, and they keep the whole operation moving smoothly, which I really appreciate. Even on packed days, the line moves quickly because everyone is working hard and working together. My car always comes out looking spotless, and the consistency over the years is what keeps me coming back. It's rare to find a business that maintains this level of quality and efficiency for so long. If you want a wash that's fast, reliable, and done right every time, this is the place. read more

Arizona Auto Wash - Inside/outside - Car Wash Near Me - Scottsdale, Arizona

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My husband I go here when needing to wash our cars. Everyone here is nice and doesn't push anything on you that's extra. We always do the VIP wash and it makes our cars look really nice from the outside to the inside. They have multiple places where you can sit and see your car being washed and dried. 10/10 recommend. read more

I feel this place does a nice job on a full service car wash. They left a bit of white wax residue. However, when I wax it myself by hand I also have that same problem on my red vehicle. The waiting area is clean. They have free Wi-Fi. read more

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Tried this place for the first time and was pretty underwhelmed. The wash was fine, but definitely not worth the roughly $35 price tag. For that kind of money, I expected much better results. The additional 3% credit card fee was the final straw. Charging premium prices and then adding extra fees at checkout just doesn't sit right. Unfortunately, I won't be back. read more

I've taken my car to Arizona Auto Wash for 7 years. They always do a good job. I want my car washed and then vacuumed inside. It's convenient, a comfortable place to wait and while it's more expensive than some places, I don't have to do any of the work. ! read more

Still the number ONE auto wash, detail, and service! Great team - terrific attention to each and every inch of your vehicle! Plan 30 min, at least, for their services but worth it!! read more

I like taking my car here because it is a hand wash. They do a reasonably good job for reasonable price. I'm writing this review because something interesting happened last time I went there. I paid the manager behind the desk and then went outside to watch my car being done. For several minutes, I saw a young lady worked very hard on it, buffing and cleaning it. Just before she was finished, the manager left and went out to my car and when I reached it, he gestured to it to show me that it was done. But the young lady who had been working so hard on it had gone to the car behind me, was working on it. I wanted to give her the tip, but I think the manager expected me to give it to him. So I'm not sure how the tipping works. If they all share tips, then that's great, because the young lady who is working so hard on my car, would get some extra money. But I wondered if the manager takes the tip and keeps it for him. I honestly don't know and I would like to know. read more

Arizona Auto Wash - Where you pay - Car Wash Near Me - Scottsdale, Arizona

We need to get t 10 lawyers after owner and a class action lawsuit. He's in hiding I think with no working number out of 10 numbers I found online for him. I think he may have let his staff in a lurch and to fend for themselves as they have been working in inhumane conditions in 100 degree weather with no Air Conditioning! I myself nearly had a medical emergency and was going to call 911. I don't care if they're still in negotiations with Salt River about staying there. It's an EMERGENCY the owner needs to get the AC fixed immediately. There's talk that they may not have AC through now and April 30th!! Believe me they'll have worse of a problem when they're in court for deaths. If the police can arrest someone for leaving a dog in a car in hot weather they can arrest this/these owners! read more

Watched at least 4 cars go through ahead of mine. No oversight or competent management. Under staffed. Too expensive for the low quality service. I suggest going elsewhere. read more

I don't do a lot of reviews, but I felt the need to share my positive experiences at Arizona Auto Wash. I've been here many times and have always had a great experience. The team is consistently friendly, helpful, and professional. I really appreciate that it's 100% hand wash--something that took me a while to find in the area. I drive back and forth to California often, so my car tends to be covered in bugs and road grime. They always do a fantastic job getting everything clean, even on the tougher spots. If there's ever anything I'm not completely satisfied with, they're always happy to revisit the area and make it right. The pricing is extremely fair--especially compared to what I'm used to paying in Los Angeles for a large SUV. It's my go-to car wash! read more

Took Groupon for my wife's car detailing and it was a nice experience. Hence took my car as well after 2 months. However the detailing was not as good as first time. Hence I have mixed feelings about this place. Booking appointment was easy over the phone call but they don't give immediate appointments for Groupon vouchers. I would have got for some 2-3 weeks later only. However overall for the price it is worth it and I would still recommend for the price offered as Groupon voucher. Not the friendliest staff there sitting inside at counter but the actual workers were nice who did detailing. It is a big place and have seen rush both the times, so plan accordingly. read more

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I have been going to this car wash for several yars and recently a car wash that was $12 is now $38 and it was a crappy job where thay did not clean the sidwalls of the tires. Both doors of the waiting room are open with 103ª heat and thy have some rube goldberg attempt at cooling which is a failure. The cashier/manager is always surley with negative attitude. He offered to sell me a book of car washes but this place is on the way out due to overcharging and mismanagement. I do not recommend as there are other successful choices around. Thank you. I have spoken read more

Quality is fine. But customer service is lacking. I'm tired of having to negotiate for a small amount of cash back to tip their own guys. Decide what your policy is and stick to it. Don't lie to me about not having cash in the register. read more

this place is totally awful and the manager was really racism and discriminating to me because I'm a colored woman and I tried to explain the issue and he didn't even listen my concern that why my car is not cleaned while I was trying to explain it but he didn't even listen and he was totally rude and sarcastically looking at me saying that " dont talk to me, move the car and go" which was so shocking to me. I'm a customer but he's talking to me like a shit. This is NOT at all acceptable because I am a colored woman. I'm going to definitely call the lawyer to file the report against this place for ridiculous unaccepted discrimination. read more

Disappointed with this location - I've been looking for a does it for you car wash. Got my car back and it was barely cleaned. Which is shocking because it takes forever. I decided to give them a second chance, and upgraded the service I paid for to see and it was still awful and dirty. Took it to another self service car wash and did it myself. Unfortunately I will not be back. read more

They close at 4 pm, not 5 pm as Google states--very disappointing after a 35 minute drive in traffic !

This is my 2nd 5 star review I've now been coming here a couple of years. I think the staff does a wonderful job & are very nice. I usually get the VIP Wash. It's so nice getting into a clean car! Surprised by the reviews. I think some people expect a detailing job for the price of a car wash. Im a happy customer. read more

Arizona Auto Wash - Car Wash Near Me - Scottsdale, Arizona

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amazing place and Anthony is a super star helping anyone with their needs. Manney was extremely helpful and quick. thank you Arizona Auto Wash at the Pavilion. read more

I wish I would have read reviews first. I needed my car detailed after moving here cross country. I got the VIP and added the seat shampoo. They up sold me to add shampoo for the floor mats which was fine. When I got home and parked, I noticed that the counsel was discolored and splattered. When I went back, the manager said he'd have someone take care of it. The person came over and wiped it down with polish but when it dried it was still discolored. He then said it was because of the material of my counsel. I'm giving two stars because all employees I interacted with were friendly and my car was completed within the hour and a half as promised. I won't be returning and don't recommend them solely on the lack of care and cleanliness for the inside of my car. read more

Arizona Auto Wash - Splashed discoloration that I wasn't able to wipe or scratch off. - Car Wash Near Me - Scottsdale, Arizona

Please beware. Crooks, I bought a Groupon Coupon for a VIP full detail service for $203.99 (1st mistake) I called I told him I had a Groupon the man said they are booked for Groupon 2 months out, which the coupon expired by then. I called back 2 days later, Friday, same guy, I asked for the VIP car wash, he said he could get me in Saturday and it would be $350. asked for supervisor, he said he was, Oecar. Arizona Auto Wash 480-443-9141 I contacted Groupon, who said, they will honor my coupon but I would have to pay the difference of $146.01 I could have gone anywhere else for a lot less. read more

They could do a better job in the quality of their cleaning and could definitely take some pointers on better Customer Service, but overall, my family's had satisfactory experiences with them. We usually buy the booklets of wash coupons for holiday gifts and this was the first time that there's been an expiration date on them... so I'd recommend fact checking if you decide to purchase. read more

The prices have gone through the roof. $45.00 for a wash( highest price was almost $50). Mediocre work. Windows still dirty, poor job with the vacuuming, missed cleaning spots on the interior. Tried to sell me the monthly wash. Nope! Nope! read more

Stay away! Fraud/Scam alert, when you pull up you're greeted by a slob of an individual who works for a windshield repair company. I know several individuals who claim these people along with the car wash employees are intentionally breaking/chipping your windshield. They then offer to call your insurance and since most people are covered for glass repair the insurance gives the OK for coverage. They will also lie to your insurance carrier as they did with me. I had a tiny chip that was not affecting vision at all since it was at the bottom of the windshield. This is insurance fraud. The car wash goes along with it because they are getting kicked down from the windshield repair imbeciles. Such a horrible disgusting look to begin with to have these vultures accost you when you pull up. Total fraud/scam situation going on and I blame the car wash for allowing these nitwits on property. But again it's an easy buck $ for them. Truly disgusting. Stay away. read more

Well, I've been going here for maybe 20 years and boy has this place changed. This morning I was the first in line 15 minutes prior to opening. No one told me the wash was out of commission and I could expect significant delays. Fast forward to 9:30 (they open at 9:00)... I check out my waiting car and they're literally welding the wash track 4 inches from my car. When they saw the car owner (me) had taken notice they decided to put someone's jacket over my car for protection. I asked whomever the guy who takes your initial order and he said "I didn't know about that" then walked away. Further, the teens responsible for vacuuming thought it was funny. No apologies , no explanation, nothing other than workers sitting around on their phones smoking cigarettes in huddles in the parking area. Almost 90 minutes later (again I was first in line 15 minutes early) my car was done and it was adequate. $50 adequate for the "upgraded" wash. I understand things happen but transparency goes along way else I wouldn't take the time to write this. Not a single apology and given the employees response it's clear they don't give a darn. Not a good way to begin a lovely Sunday morning. read more

I have been a customer of Scottsdale Auto Wash since I moved to Scottsdale in 1987. First their location at 90th St & Via Linda. After that location closed, I started going to Talking Stick Way location. I found that they did an excellent job even though their prices have increased substantially over the years. From time-to-time, I purchased detailing certificates, etc. I put these certificates away for future use. In 2020, my wife was diagnosed with a very rare form of cancer & we were told basically "there is no cur. Of course, that took priority. She died less than a year later. I forgot about the certificates until recently. I located these certificates in a drawer. Yesterday, I had my car washed and brought two certificates and asked if they would honor them. I realize the certificates are only good for one year. My certificates had expired. In my drawer, I had about $400+ pf certificates for detailing, hand wax and sealant. I realize that it was my fault for letting these certificates expire. However, I thought that being a customer for OVER 35 YEARS would count for "something". I thought wrong. It would have been nice if they offered to honor even ONE of the expired coupons. They had my money and basically did nothing for the $$'s. I left feeling betrayed & of course upset at myself for letting me be taken advantage of. I still have a few books for car wash coupons that I will use up. Then I will consider finding a new car wash near-by. A Danny's is opening near-by. I really do not want to switch because Scottsdale Auto Wash as done good work for my family over the years. I cannot get rid of the feeling that I was pick pocketed and that being a loyal customer for so long counted for absolutely ZERO. LESSON for Scottsdale Auto Wash: Times are hard, and a business should value their customers. Once a customer leaves, they most likely never come back. Keep your customers is the key to success. Marketing 101! read more

5 stars every time. Have been customer for 4 years at AZ Auto Wash and have my cars waxed 2-3 times a year. Every time the team at AZ Auto Wash does an amazing job! Highly recommended. read more

I've been coming to this car wash for a long time, the people are nice they do a good job on the details on the finishing touches & the prices are fair. This place offers good package discounts to save long term. I love to see a family business where the owners own son is vacuuming and working at the business. The manager here is awesome ask for Anthony. read more

Always a great job, attention to detail. We take six family vehicles there. Never disappointed. Have been going there for almost twenty years read more

I have used Az auto wash for years. However, at this time I will not use their services. I paid over $30 for a car wash. Also, added a percentage for using credit card. (Thats to bad as I was happy with their work). read more

The staff is great. I'm picky, and won't take my car anywhere else. Thanks for the attention to detail.

Been coming here for years. They found my key fob that had went missing under the seat over a year ago! For that they have my 5 stars! Plus great deals. KC read more

Car was clean but not clean. A lot of missed areas inside and out. Staff was very friendly.

This was our first stop in, our hood got some ugly scratches on it, very sad. Then Charlie from Car Tech suggested that we go to Arizona Auto Wash for a detail, and he thought they would be able to get the scratches out. Boy did we get great service. From start to finish I felt like our car was priority number one. While we waited inside, I was able to sip hot coffee, and there was free wi-fi for hubby. There are also some really funny birthday cards to browse and purchase. When we got back our Ford Escape, we call Houdini, we were thrilled!! I'll definitely come back. And I would recommend them highly. read more

Arizona Auto Wash - Before scratches, and after Arizona Auto Wash made our car brand new again!!! - Car Wash Near Me - Scottsdale, Arizona

Nobody wants to go detail clean their car un this heat so I decided to bite the bullet and pay the $30 to get my car done. $30 for this? Still smudges on my windshield, drinks that I've spilled are still on my seat, they sprayed my dash and didn't even rub it in so now it's dirtier than before, I even was able to rub some of the dirty stuff off with just my FINGER. Wish I'd looked at my car before I tipped. Bite the bullet and clean your car yourself. read more

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Purchased a Groupon for full car detail. Made an appt. For 11am. They told me it would take 2.5 hours. Came back at 2pm and they hadn't even touched by car yet. Then they said they needed it for another 3 hours. There's a reason they're doing Groupons and have such low ratings. I wouldn't go here unless you have an entire day to kill. read more

I'm still blown away by the number of low reviews and can't help but to wonder if they are purposefully trying to lower the review score or if they just got stuck with a bad experience. Every time I come here they do a great job! Hopefully they take any action needed if any of the accounts of issues are correct. read more

After the wash was done and I got in the car, the first thing I saw was a bunch of stains not cleaned on then passenger seat. I went later and wiped it off with a Lysol wipe, not sure why it wasn't cleaned in the first place by the people I paid $50 to clean the car. The more I look around the car, the more disappointed I am with the quality of the wash. It doesn't even look like the trunk was opened and the windows looked pretty bad. The tires look good. read more

Arizona Auto Wash - Random dirty spots near windows - Car Wash Near Me - Scottsdale, Arizona

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ZERO rating: WARNING! We had our car washed 9/04/2024, they broke our windshield and refuse to take responsibility. They said the owner would call us the next day, but that didn't happen. We went back the next day, and different workers were on the job and they refused any information on owner, manager and said they weren't responsible. Will never do business with them again. I will warn people NOT to do business with this car wash! read more

Rude cashier, George, wouldn't accept my on line coupon, told me to go to their website for the exact same coupon. I did this while a line formed behind me. This guy should not be let out of the back office. read more

If I could give zero stars I would. To start out, the person who was checking me in kept pushing to sell me a $300 detailing, which I wasn't doing. I say I can do $80 with interior and exterior and tires detailed. They said ok, car will be done in one hour to an hour and a half. I get back an hour and a half later, they're still working. I had to check in because I had an appointment to get to. I get my car and drive away, IMMEDIATELY notice a break scratch on the inside of my drivers side mirror. Not to mention, residue on my car, bird poop still in places, and streaky mirrors. After my appointment, I go back. Tell them what happened and ask for a refund on my cleaning and to talk to a manager because there's at least $100s in damage for a new window. They say I can fill out a form but only the owner can approve a refund... not even talking about handing covering the damage to my window. What the actual f*ck. read more

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