Office experience was mediocre they confused. My mothers records with my fathers medical records.. and follow up on medication, good luck was prescribed. Medication without any explanation or directions. Dr. Ramsey unarbutmostbprofessional though. read more

Saw Andrew for a year. He did absolutely nothing to help me. I had to get loud just to get tests done. A year in pain and debt and no answers. Don't waste your time or money here. They would rather see you die read more

Helpful, kind and easy. Staff was so nice and Dr was kind. The entire process including insurance was smooth.

This was not a good experience. Went to get an upper GI. The front desk was great, but was not impressed by the doctor or his assistant. It's been 3 weeks trying to get a reschedule for the procedure. I have decided to look for another place. No one should wait for a call back 3 weeks after leaving various msg for the assistant. Would not recommend. read more

Tried to set up an appointment...after referral...office said that it is 350-400 dollars for the consultation and had no out of pocket rates...Stay away they do not care...should not be in the medical profession read more

I called this office in October of 2024 to schedule a colonoscopy with Dr. Chadha, whom I had the services of previously during an unrelated hospital stay. I received a prescription for the solution I would need to drink prior to the procedure and had it in my possession since November 1, 2024. Ever since then the office has gave me no indication of when I could schedule the procedure. At one point they said that they couldn't move forward without permission from my cardiologist. I made certain that they had that permission within a couple days. That was in December 2024. I still cannot get an appointment set for the procedure and this is February 11, 2025. Apparently they don't need patients to support there practice because they have ZERO interest in providing their service to a person capable of making payment in full. I think waiting close to 4 months to set an appointment is ridiculous. read more

I tried for almost a month to get scheduled for a colonoscopy with a cardiac clearance. The cardiologist sent the clearance but this office kept saying that they hadn't received. I tried many times over two weeks to get someone to acknowledge that the clearance had been received but I was told they had not received it. I finally gave up and got a referral to a different gastro, and sent a message to AZCDH to go away and stop the process. I immediately got a phone call saying they had the clearance and it was just "one little mishap" and they would schedule to colonoscopy now. Too little, too late. read more

My wife had an endoscopy here, which went well. The doctor was friendly and knowledgeable. Unfortunately, they employ a third party anesthesiologist organization (Grand Canyon Anesthesia) that uses predatory balance billing practices. They will have two anesthesiologists at a procedure who are out of network, resulting in two bills to you for more than $1000 each that are not covered by insurance. If you are lucky, your insurance may intervene and get it knocked down a bit. None of this is made clear until the bills start rolling in. So - good experience day-of, but Arizona Centers for Digestive Health needs to be held accountable for supporting this predatory model. read more

I called to request a new patient appointment. I was told that if I have seen any other G.I. doctors in the past 3 years that they would not see me. The reason was "provider's rights". "They do not want to share patients " . I told the person on the phone that my current G.I. Doctor can't solve my problem so I want to see someone else who might have other ideas. They stand by their policy still. read more

AZ Centers for Digestive Health was called in for me on an emergency basis when I went into respiratory arrest due to a GI Bleed that I was unaware of. They did 3 procedures on me while I was inpatient and in my opinion saved my life. The consult visits in the hospital were very helpful and my follow-up visits in their office were pleasant and informative. I really like Dr Lim and his PAs: Ethan & Jaimie Thank you! I will continue my care there as I found that if I email them on their website rather than trying to call to schedule I get a call within 24 hours. read more

I had an open referral from my Rheumatologist. AZ Center for Digestive Health said I needed to get a direct referral, which I did. Then when I called to schedule they refused to see me because I spoke to another GI office before them. Are you kidding me? I thought it was the right of the patient to shop around for a doctor you are comfortable with. I told them that I hadn't even spoken to a doctor at the previous office, I hadn't had any procedures done. It was just a consult. Didn't matter. They said I would have to wait three years to be seen by them because they don't see "transfer of care" patients. I question whether it is even legal to refuse to see someone for speaking to another office. What a joke. read more

I had 2 appointments with Dr. virender Sharma. After the first appointment he had his office call me numerous times to schedule a colonoscopy (to make himself $$). I declined the colonoscopy and scheduled a second visit. At the second visit he told me he would "tell his office not to schedule me again and to seek a second opinion elsewhere" and he would "not help me" with my GI issues and concerns. I assume because I didn't do the colonoscopy to make himself money. He's a scam and only cares about money. He talked to me like a dog... was dismissive, unprofessional, and condescending. It was suggested to me to report him to my insurance, which I have. And I will be reporting him to the medical board. This man should not have a medical license and should not be practicing. Please avoid him at all costs. read more

Completely non responsive medical staff. They do not return phone calls. I had an issue obtaining pre-procedure medication and made three attempts over five days to contact staff for a resolution. No one called me back. I have no confidence in this place now, so I cancelled my procedure. read more

Dr Nawaz was great during my visit. However..... you CANNOT get a hold of a single person in this office. The after hours answering service is the only one available even during business hours and they will "place a message to have your provider call back" and you will never hear from anyone. Dr. Nawaz = great Phone system = trash read more

This facility is fucking impossible to get ahold of! I got lab results and could not speak to a single person. The phone tree is dogshit and will not let you speak to the facility. They failed to send my referral to a clinic and when I tried to call them you cannot speak to a person. Save yourself the frustration of dealing with this bullshit when you are ill. Go somewhere else read more

I made an appointment for the required "initial consultation" for a colonoscopy. The ealiest appointment was 3 months out. They called me 2 days before the appointment and said they needed to reschedule me, but were booked out another 6 weeks. I'll be looking for another place for my colonoscopy. Apparently this place is too busy and doesn't need my business. read more

If I could give this place minus 5 stars I would. I have been suffering with a Hiatal Hernia for years now. My primary care Dr referred me to this place. I had my endoscopy last February 2022 on Valentine's Day. 3 weeks later I had a follow up appointment with the drs PA Ethan. He told me my hiatal hernia was very large and that he would be referring me to a surgeon to go over my options of having surgery for it or not. He said I would get a call from the surgeons office to schedule an appointment. He also informed me at the time to sign up for the patient portal as there's absolutely 0 communication trying to talk to anyone at this office over the phone. He sure was right about that. I called at least 10 times in the last couple weeks since I have yet to hear from the surgeon. I left voicemails telling them I was in pain and taking more of my prescribed medication because of my issues. NO ONE EVER CALLED ME TO THIS DAY!!!!! I even made a trip into the office (mind you I live in San Tan Valley) so a 45 minute drive to get some answers. The receptionist looked like she had no idea what I was doing there and said the notes in my chart said I was supposed to be receiving a call back that very day. OF COURSE STILL NO CALL!!!!! I did sign up for the patient portal finally. I sent them an email telling them my concerns and that no one has gotten back to me. An office lady emailed me back, said she was trying to get ahold of Ethan but that He had told her he never said he was referring me to a surgeon and that I should make an appointment to see him again if my symptoms were getting worse!!!!!!! My sister was with me at the appointment when he said that he would send the referral to the surgeon in the first place. So I emailed her back, told her all of this and how completely disgusted I was with their lack of client care, I also told her I planned to blast them on every social media site available. The next day I finally had my referral and this was just last week. This place is ridiculous and could not care a less about their clients. I have since contacted my primary care Dr to get a new referral to a different Gastrointestinal Dr as I refuse to let these people be in charge of my further care from now on. If you are thinking about going here, please stay away. Get a different referral to a place that actually cares enough to return a damn phone call!!!!! read more

They make everything easy here. Have been twice. Upper GI and colonoscopy. Both were smooth, efficient, timely and just painless procedures. Highly recommend!! read more

Dr. Sachdev placed the legacy enteral feeding system in my husband's stomach in August 2022. Manufacturing of components of this system was discontinued in April 2022 due to dangerous contamination of connection components (using manual pressure). Newer threaded and locking connection components were available and, after being recommended and approved by the FDA, Dr. Sachdev chose to use the legacy system. Arizona Center for Digestive Health does not have an on-call physician after hours. Patients are advised to visit an emergency department should problems follow a procedure. read more

Don't waste your time! I was having severe abdominal pain, and decided to see if I could get a better diagnosis than indigestion. I saw a physicians assistant, who immediately said I needed an upper endoscopy, to which I agreed. So, we scheduled it with a doctor I had never met. They staff at the surgery center was very nice and professional, and I so appreciated that. The doctor came to talk to me for about two minutes after the procedure to tell me that my stomach was inflamed and that I have a hiatal hernia. It was going to take weeks to get an in person appointment with a PA, so I opted to have a tele-appointment with a PA that I had never met, to go over my results. I told her what the doctor had told me, and she freaked out that I was told I had a hiatal hernia, as she said it wasn't in his notes. She could never bet past that. I have never been contacted by the office for an apology, or to check up on me. I feel like I was a head of cattle just tbe counted, and ti get their money! I am embarrassed for them and ashamed that the medical profession is in such shams! People are living, breathing, feeling beings! One can, and SHOULD remain professional AND compassionate when dealing with people and their ailments. Doctors and PA's are not God, and not even anywhere close! However, they should use their education and humanity in a way that makes a positive difference for the patient, and not just their own egos and bank accounts! read more

Visits and Procedure went well. Billing Department is horrible. They don't have online bill pay to make it easy for patient to pay. I called them to try and pay but they don't answer and do not call Back. I had to physically go down there to pay them because who has stamps these days? They used 2 different anesthesiologist so I got 2 bills from them as well, same issue trying to pay. And the anesthesiologists were out of network and I was not informed of this. read more

Saved my husbands life. Sometimes calling someone a life saver is hyperbole but not in this instance. Last September my husband was hospitalized with severe necrotizing pancreatitis which became infected. During over three months in hospital he came under the care of Dr Khosravi, his main physician, Dr. Nawaz, Dr. Sachdev and Dr. Hamad. My husband was much too ill to survive traditional surgery to clean out the necroma so Dr. Khosravi led the team through numerous lengthy and tedious procedures to remove the dead tissue endoscopically. After his discharge from hospital my husband had two more procedures as an out patient. It was great to see Dr. Khosravi's smile when he said what I had long been waiting to hear. He finished cleaning out the collection and removed the stent that allowed access. What is important for me to know as I consider going to a physician includes level of expertise and skill and how the patient and family is treated. Dr. Khosravi and his team have a level of expertise and skill that based on my research as well as personal experience is unmatched in this area. During my husbands last necrosectomy Dr. Khosravi was able to use a tool he requested the hospital obtain. He removed as much necrotic tissue in one session, than had taken him six or seven sessions without. Fewer procedures under anesthesia will only help speed the recovery of patients needing this care. To my knowledge, there are no other physicians able to use that equipment locally, if anywhere in Arizona. While his skill took care of the pancreas, Dr. Khosravi's and his associates care and compassion took care of my husband, and me. They showed this in so many ways. They listened, they responded to concerns, they explained and they always called me back, even when things happened in the middle of the night after my husband was able to come home. I always felt we were well cared for All of the staff at the endoscopy department were top notch and I have been no less impressed with the staff at the GIlbert office. Abigail, Dr. Khosravi's assistant is always aware of what is going on and gets back to me promptly when I leave messages for her. This morning I was having a little difficulty getting my husbands wheelchair through the front door and the receptionist saw it and came out to help me. To sum all of this up, I will always be grateful for the care my husband got and that he is still here with me. read more

Shannon is very knowledgeable I appreciate her services along with the practice. Definitely recommend her.

Stay away from this place. The billing practices, lack of communication and treatment to patients by office staff is unprofessional. I scheduled my routine colonoscopy & they coded it diagnostic stating i saw the. Dr for an issue but that was 12 months before i called to scheduled my routine colonoscopy. I even said to the scheduler I need to schedule this only because my insurance is ending and im past due. Blue Cross Blue Shield has called multiple times with NO response and they finally called me back after a month saying well we can't change it. UMMM yeah you can i got a normal routine colonoscopy because my age and wasn't having any problems or I would've seen the dr more recent than a year ago. Colonoscopy has no cost of course and they're trying to bill me $450. This is pure FRAUDULENT charges and if they do not correct this I will be reporting them to the state board for fraudulent charges and billing practices as suggested by my insurance representative. read more

Similar to others, My PCP sent a referral to this group and the office staff was rude when talking to me and had zero interest in anything I was saying. They shared the same rule that if I had seen anyone in the last 3 years they would not see me in their office but I only had spoken to another GI doc 2 years ago so they said that counted. Friends and family has similar experiences with them and it was really off putting but it was also about the delivery, there was no customer service and compassion, it was obvious they could care less but you would think they wouldn't want negative feedback. Seemed clear that they do not need the "business" and are not interested in making a good impression for anyone in the future. Many are hoping that they do not have to cross paths with them for any reason and they FOR SURE could never be a 2nd opinion because they won't consider it. I would do what you can to see others in AZ and not reach out to that office. They probably would just hang up on you if you question anything. It is unfortunate that they lost the patient care but there are other GI docs that may be busy but do still care a little about the patient. read more

I haven't yet had my appointment, but my experience getting an appointment set up was easy, thorough and receptionist Tia was very helpful and friendly for the questions I asked. I will update my review after my appointment read more

I have called three times stayed on hold for more than 35 minutes each time usually end up pushing one to leave a message because nobody picks up and I never get a return call just trying to make an appointment for two people. If this is how responsive they are no thank you I'm gonna pass read more

I have to admit, I am a bit nervous after seeing they only get 2 1/2 stars . . . I am having some pretty bad pain and I know that it is digestive . . . I have been putting this off for far too long and this was the soonest I could get an appointment . . . I am going to start them out with a five, although I haven't been yet, then, if needed, will adjust after my appointment . . . I expect someone highly qualified who is very knowledgeable, empathetic, kind and direct, who will help with my problem with the least invasive process possible. I will update ASAP. read more

Saw Dr. Lim & he suggested that he perform laparoscopy and he sent me for an ultra sound. I agreed. I went for my US but Dr. Lim didn't notify me of my results. I called the office, left a message requesting a return call but never got one. Due to the negligent service I cancelled the laparoscopy appt. 2 days later and within 15 minutes I received a call asking why. Too little, too late! Warning! Do not go to this doctor read more

Colonoscopy at Arizona Center for Digestive Health Gilbert, AZ Just FYI: I'm flabbergasted! I just called to make an appointment for a colonoscopy. I've been to this facility before and had a colonoscopy with one of their Dr's. who shall remain nameless. He (by the way) has 2 1/2 stars in reviews I've seen. So I searched and found Dr. Nelson Lim who has 4 1/2 stars and good reviews. I asked to see him this time around for my colonoscopy. I was told I could NOT see him. I started with a different Dr. and I had to stick to him! I said, "What if I don't like him?" They said, "Well that's our policy". I said, "So you want me to go somewhere else?" I was told again - That's our policy. What is wrong with this picture? read more

Excellent he very best staff is totally professional and the doctors especially Dr Sharma are the very best

these people don't communicate leave a message for physicians assistant and you won't hear a thing awful organization save yourself some trouble and go somewhere else. read more

Arguably the worst experience in US ever. Tossed a surprise medical bill of $4000 from two anesthesiologists that were out-of-network working within an in-network facility. So before a patient is knocked out, he or she has to ask each one of your staff who is in- and out- of network. I can't believe I was referred to this dump of a facility. I complained about GERD, that was stress-related being a grad student and Dr. Sharma prescribes tests, imaging, radiology, colonoscopy and biopsy. And then there is this BS monitoring for 72 hours with no real results. I spent all this time to visit and clueless doctor who probably has no aptitude, personality or drive to become a doctor. And then came in the surprise medical bill from this dump of a facility. Years later when I reflected upon this horrible experience, I didn't react with shock or anger because its Arizona and you can't expect much from this state. I live in Colorado that has protections against surprise medical bills from emergency services, anesthesiologists, radiology, etc. Shame on you guys! read more

If you value your health do not go here! I checked the reviews before going and told my doctor to refer a different Doctor, however, my GP lagged and I went ahead with my appointment here with Dr Sachdev. I waited 1.5 hours before seeing him. He was okay and of course set me up with the GI and Stomach Endoscopy. My Endoscopy appointment was over a hour and a half late, and showed I have a inflamed stomach and extended Gallbladder. They took biopsies, and they never got back to me with the results. They scheduled me to see Dr Sachdev, but ended up seeing some other Doctor's NP who made me go over history and symptoms again without even letting me know that Dr Sachdev was running over a hour late again. Never called in for my imaging, RX's, or return any promised phone calls. Here I am still in pain have no idea why and now have to start over again!!!!! DO NOT GO HERE! Horrible staff and service! read more

They will take your insurance information. And then you will get a statement from your insurance company that they used some third-party, out-of-network provider, that you have never heard of; and you are on the hook. They will tell you to take pills. But they won't give you a paper prescription. No. They'll "phone it in." Except the drug store will have never heard of the order. They will tell you to call the doctor's assistant to get everything straightened out. You can leave messages. But they will never call you back. It's a good thing the doctor we saw at Mayo said we didn't need to worry about the prescription because it wouldn't do anything for our son's situation anyway. Long story short. We should have waited to have the endoscopy done by Mayo. read more

If I could give 0 I would. Called to try and get an appointment set up as I haven't been able to eat for days now. The recording states the office hours and then tells you to hold for the next available provider, which I did. Someone answered the phone , I said hello and started to explain my reason for calling & whoever answered the phone IMMEDIATELY said "THE OFFICE HOURS ARE CLOSED CALL BACK TOMORROW" and hung up on me. Why have an automated message tell you to hold of you don't want people to hold?? Extremely unprofessional and I haven't even been there yet and won't be probably. I've requested whoever answered the phones name so I can make a proper report but wanted to post in here incase anyone else already has health anxiety. This place will make it so much worse, or at least whoever the bimbo is that answered the phone I hope she sees this too, don't become a doctor if you can't handle certain parts of the job. Being on call is part of the job. And also fix your damn automated message if you DONT WANT PEOPLE CALLING read more

Do yourself a favor and find a different office to work with. These doctors are condescending, and the communication is poor. Find yourself someone who will listen. It's offices like this that make people seek alternative medicine! read more

Several issues have occurred and I have left messages to no avail. My husband been ill for months took weeks to get a call back for appt, got the appt. Dr Grade himself was nice. We set up a endoscopy. He is a in network dr. I get a call day before the procedure we must pay $593 but can do it in three payments of $191. I pay the first $191 skeptical. A couple week go we here nothing back after being advised results come in we will call you in 2 weeks. Almost a month passes it was 2-days prior to a month after I called back for the results while my husband not feeling better. Results of the call were we are sorry for not calling back good news it's negative. I advised his still not well , advised take OTC and will talk more in the next appt over 2 weeks away. Husband not well called on Thursday July 8 left message with Judy the medical assistant advising if there is anything else higher acid reducer as his stomach not feeling good, no return call. I also get a notice from my insurance the endoscopy was covered and I only owe $271. I call the dr office and spoke to billing at the endoscopy office who transferred to billing at Dr Grade, the billing lady Kim was very nice and helpful at the time, she advised we put a hold on the billing since it was going to come out on the 10th. On the 10th the money came out for $191 still. I give them the benefit of the doubt call and leave a message Saturday, I know they are closed and would be unable to talk to anyone but same issue occurs when open have to leave a message, we have a appt coming up and will talk to them in person and hopefully get it rectified, I will also call again. I notified my insurance as well to investigate the matter as well. And if needed will contact the AZ insurance dept at AZ State insurance commissioner if needed. Dr Grade himself was good and his nurses at the endoscopy were very nice but Be cautious if using for billing and overall response. It is sad to say but I would say working with Kaiser Permanente is easier and more enjoyable. I hope to fix this matter soon and will update review based on their response read more

I would highly recommend Dr Lim. As a retired nurse, the way a doctor treats his patients is important to me, but the way he treats the staff is also important. We went to several gastroenterologists before finding Dr Lim. He is very patient in his explanations to patients and families. He follows up on his patients to be sure they are doing well. He is compassionate and kind, both to patients and staff. If you are looking for a GI doctor, you will not be disappointed. read more

Everyone was professional and friendly. I highly recommend them for all your digestive health issues.