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    Arizona Classics

    5.0 (2 reviews)
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    A Lot Of Used Cars

    A Lot Of Used Cars

    4.2
    (15 reviews)

    I usually hate buying a vehicle, the constant haggling of pricing, going back and forth with the…read moresales manager with payment / interest rates, and the hours spent at the dealership. However, I didn't experience any of that here at a "A lot of cars". First, I never felt hassled. I found the car I liked through my banking app that uses truecar car buying app which automatically sent my contact info to the owner when I clicked to see the exact pricing. The owner called and I told him I'm just browsing. That was not a problem, he was quick to offer a text with the car info and that he would leave me be and to reach out to him if I wanted to look at the car or any others. I really appreciated that, especially after getting harassed by other dealerships that will continue to call and text you. Second, we showed up and were treated like VIPs, we were quickly able to checkout the vehicle we wanted and it was completely detailed and ready to go. We got to test drive it where ever in the area to ensure we got to see the handling of it. Third, the vehicle condition! I was a little concerned with the miles as I usually never purchase a vehicle With over a 100k but you could tell they took the time to ensure the car was looked over, lots of new parts, and it drove and still runs flawlessly. Fourth, the trade in and payment process was so easy and streamlined. Worked with the owner from start to finish and it took us about 45 mins tops! Part of it was my fault with recently getting married and half of my information I had changed my name but the other half didn't. It led to some confusion. Bonus! the website is kept up to date. When I showed up the car I wanted was there and every vehicle online was there. At the end of the day I was happy with the process and have even referred family.

    Charlie is a wonderful man to do business with. The entire experience was smooth, quick and…read morefriendly.. I highly recommend reaching out to Charlie when you are in need of a vehicle.

    CarMax

    CarMax

    3.4
    (267 reviews)

    I don't write a lot of reviews, but CarMax Gilbert absolutely earned this one…read more I originally purchased a vehicle from CarMax that unfortunately ended up having mechanical issues. The problems were completely outside of CarMax's control, but what really stood out was how they handled the situation. From start to finish, they made the entire process as stress-free as possible. TJ Schlake was my sales consultant, and Mustafa, one of the sales managers, were both outstanding to work with. Their first priority was trying to find me another vehicle that fit exactly what I was looking for. When we couldn't find the right replacement, there was no pressure or hassle. They honored their return policy, took the vehicle back without any issues, and refunded my down payment exactly as promised. Even though the first vehicle didn't work out, the customer service was exceptional, and that's what I'll remember most. They treated me with respect throughout the entire process and made what could have been a frustrating experience incredibly easy. My family has had another great experience with CarMax as well. We sold my son's car to them, and they offered significantly more than anyone else. The process was quick, straightforward, and transparent. They paid off the remaining loan and handed him a check for the difference before he left. Buying or selling a vehicle can be stressful, but the team at CarMax Gilbert made both experiences smooth and hassle-free. I wouldn't hesitate to do business with them again, and I highly recommend asking for TJ Schlake if you're shopping for a vehicle.

    Overall, I had a good experience purchasing a BMW from CarMax Gilbert. One of the biggest…read moreadvantages is the no-haggle pricing policy--what you see is what you pay. There was no back-and-forth negotiation, and the entire purchase process was remarkably streamlined compared to traditional dealerships. From start to finish, it took a little over an hour to complete the paperwork and drive off the lot. Llyah was excellent to work with and made the buying experience smooth and stress-free. After purchasing the vehicle, I took it to a local BMW dealership for an independent inspection. They identified a few concerns, including tread depth that was below acceptable standards on three of the four tires and an overdue cooling system flush. The BMW service department suggested I contact CarMax to see whether they would address the issues. A few days after reaching back out to CarMax, I was contacted by Alexandria from the service department. She explained that CarMax generally does not perform preventative maintenance based on age and instead follows mileage-based maintenance guidelines. Because the vehicle had not reached the mileage threshold for a cooling system flush, they declined to perform that service, even though it had been more than four years since the last one. However, CarMax did inspect the tires and ultimately determined that three of the four did not meet their sales standards. They replaced all three tires at no cost, including mounting and balancing. I was surprised they did not feel an alignment was necessary, as I've typically had one performed whenever new tires are installed, but I appreciated their willingness to correct the tire issue without any pushback. Another issue surfaced a few days after purchase when a sour odor began coming through the vents. While trying to locate the source, I discovered a decomposing rat in the vehicle. Combined with the tire situation, this left me with the impression that the pre-sale inspection may have been more cursory than thorough. Despite those concerns, I was impressed with the professionalism of the staff, the efficiency of the buying process, and CarMax's willingness to resolve significant quality issues after the sale. The customer service was excellent throughout. That said, their vehicle inspection and preparation process before putting cars on the lot could use some improvement. If those areas were addressed, this would easily be a five-star experience.

    Newman Auto Network

    Newman Auto Network

    4.4
    (19 reviews)

    These guys are awesome!…read more I've bought a few vehicles from Brian and I have referred him to many as well and they have always been super honest and very helpful. They work with new and used cars and as well I have bought a commercial van from him as well. He always takes his time to help and he finds you the best deal that you could find and makes sure that the car is in great shape. I will definitely reach out to them with any other vehicle needs. Thanks Brian!

    Out-of-State Buyers Beware! Seller/Owner (Brian) did not disclose significant cosmetic defects with…read morethe vehicle (Ferrari California). He initially asked for a cash deposit (cashapp, Zelle, etc) to hold the vehicle until I could arrive 4 days later. Thankfully I used a credit card (disputable vs. cash). Upon arriving I found major cosmetic defects with the vehicle that he brushed off as nothing (the perimeter of both headlights were scratched/crazed and the entire dash was delaminated and puffy). The vehicle was not even washed or detailed and the weather had been clear for several days prior to my arrival. After seeing the true condition of the car I was not happy so I decided to pass on it. He refused to refund my significant deposit even though I never agreed or signed a purchase agreement and he never disclosed the deposit was non-refundable (otherwise I would not have sent one). This is a very deceptive and unfair business practice. STAY AWAY FROM THIS SELLER! He is NOT honest! Any response to this review by his company would be lies!

    Arizona Classics - car_dealers - Updated August 2026

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