Upon our visit on 09/14/20, we were greeted by Susie with a friendly smile and happy to assist us. Susie was very informative and extremely helpful. She provided good suggestions for our design needs. We will definitely return to purchase our materials soon. read more

Great selection and professional staff. I purchased my porcelain tile flooring and backsplash from them. Great quality material at very good price. They have a pretty good turnaround time to get the material in the Ontario showroom but I chose to pick it up myself in Anaheim. Loved that I had both options and is great if you need it same day. Overall, I highly recommend them for all of your tile needs. read more

Extremely happy with the service from the staff working the showroom floor. They were extremely helpful in helping us choose. We also love the quality of the tile. It looks great! read more

Shopped for our kitchen countertop slabs this am and received excellent customer service from Adan Chavez. Adan was extremely informative, professional and efficient and assisted us in choosing our final slab choice. We are hoping the rest of the 'procedure' goes as smoothly as this first part at Arizona Tile Ontario. Thank you Adan!! read more

Great service, wide selection, and helpful employees! Their grout caulking may not be the brand you're after (as in the same manufacturer of your original grout purchase), but let me tell you it matches the grout color you're after, I was first skeptical but it matched up just right! My grout was made by polyblend, and their "custom" caulk tubes matched it perfectly. Decided to grab some tubes after baseboard install so that the reveal could look super clean. A++++ read more

Arizona Tile in Ontario has been a true godsend during a stressful home remodel. They have a beautiful showroom with a wonderful selection of tile, as well as a sizable stone slab yard. As fantastic as their showroom is, their true gem is their attentive and knowledgeable staff. After visiting six other tile and quartz countertop stores, we became overwhelmed and unsure about the options available to us. Arizona Tile's staff made us feel at home and comfortable from the moment we walked through their doors. They personally greeted us, explained the layout of their showroom, and offered their help if we needed it. We needed it. Over the course of four visits, several of their showroom consultants assisted us. Susie, in particular, transformed our remodel design from necessary decisions to exciting choices that reflect our personalities and preferences. She has a fantastic eye for design elements, colors, textures, and more. She also has a knack for pulling it all together. During our second visit, she delayed her lunch break to ensure that we had multiple tiles selected (including waterfalls!) for our kitchen, master bath, and full bath. She even helped us pore over grout colors. Later, when returned to view alternatives to our initial choice for quartz countertops, Susie didn't miss a beat. Arizona tile has been with us every step of the way. Though our remodel is still underway, steady progress is made each week and we are thrilled to see it unfold. We wouldn't be as pleased without the help of Arizona Tile and Susie. read more

We were looking for slabs for our kitchen remodeling project. Art Gomez helped us find exactly what we were looking for. He was patient, professional and has an excellent eye for design detail. I would strongly recommend working with Art and the team at Arizona Tile in Ontario for your new construction or remodel needs. read more

After shopping at other customer "no" service establishments including "Tile Mile" down in Anaheim I was pleasantly surprised to be greeted warmly and enthusiastically by Lindsay the moment I entered the showroom at Arizona Tile. They closed in 10 minutes so I thought she would be a little annoyed I showed up at closing. She wasn't. I was in search of some hard to find slate to be used for a photography background. Even though she didn't have it in stock she said she could order it. She showed me a sample from the back which I liked then introduced me to her coworkers James and Kristin. They both had other suggestions and James even took me back up the yard to look at some other options. James could not have been more helpful. When we went back into the showroom they spent the next 20 minutes gathering additional samples and writing down pricing and availability. Clearly I thought they must have me mistaken for some famous designer! But no, I think that's how they treat everyone. I am blown away by their customer service, knowledge of products, friendliness and enthusiasm for their job. I went back two more times and got exactly what I needed, with more options than I ever thought possible. Thank you James, Kristin and Lindsay for making my photo shoot a success. You will now be my first stop when I need a hard to find surface. A+ experience. You all deserve a huge raise! read more

They only sell counter tops to contractors. They will give you a list of their recommended contractors. I decided to buy in a store in el monte and the prices were great. read more

I am frequently here as I'm a designer and purchase from AZ tile all the time. The tile order desk team are quite amazing people! Always willing and ready to help. Tao especially has helped me many time as well as Evan. Great guys and I enjoy coming here! read more

The consultants at this place are tremendous! Tiles are gorgeous! No need to go elsewhere IMO. Thanks AT!!! read more

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We purchased our granite slab here via our contractor and got his pricing. Seamless experience and good service. No problems here! Big selection and they will pull some slabs out so you can choose just the right one! read more

Arizona Tile - This Bianco Antico we chose now sits beautifully in our kitchen. - Building Supplies Near Me - Ontario, California

We had a wonderful experience at Arizona tile. This was our first time remodeling and we didn't know where to start. We went looking at samples in several small shops, picked out a granite we liked, only to find out they could only get one slab of it. We were referred to Arizona tile. We walked through their massive warehouse and picked out a granite we liked. There were no slabs available but they were getting some in a few days so we returned to pick our slabs. On our way to look at what we thought we wanted, we found another granite we liked much better. The salesman was so accommodating and had those slabs pulled for us instead. We love our granite! Third time is a charm! Arizona Tile was so professional and helpful, I highly recommend them! read more

Arizona Tile - Building Supplies Near Me - Ontario, California

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I just to thank Kristin for her over the top customer service. She was able to provide a drawing and several suggestions that helped focus our overall master bath remodel. Steve S. read more

I agree with Melissa's review. I'm a contractor, I went in to get some pricing and I guess my contractors license isn't good enough? They wanted me to open an account before they would share pricing! So rather than give my customers an immediate quote on their project I will have to call to figure out how much the material is on every project; ludicrous! It is either the holy grail of pricing or they are overpriced. If they won't publicize the pricing without an account there is a reason. Apparently they have more business than they need so I won't burden them with mine. read more

Complete kitchen remodel. Of course I made mistake of going with lowest bid. Contractor is a shyster. Many days of no-shows, three hour one man days. Month past completion date. Lies lies lies. Seems to be a churner, as many jobs as he can book, no schedule, doing the work out of order. MISTAKES. Cabinet on one side of kitchen window four inches away, cabinet on other side of window eight inches away. Drawer that won't open as it hits door knob. Hood vent off center, way to the right. Cabinet idiot tears down cabinet moving it two inches to left because not centered on cook top, destroys the one by fours holding cabinet to wall and puts little round stickems over destruction. Put drawer in pantry where microwave goes. Will not name this turd until job is done under his own review. Now ... ARIZONA TILE: Whereas contractor stated his 'designer' would go with to select backsplash - a lie. We use an entire day to cruise several tile joints completely bamboozled and end up back at Arizona Tile next day. A tremendous facility with incredible product to select from and beautifully appointed show room. DANIEL ACOSTA finally got together with my wife and found the perfect tile!!! Knowledgeable, helpful, tremendous job. Brena Gerdes from shipping who was temp out front even interfaced briefly and intermittently to support and assist. Jonathan Hopkins in order department very personable, double checked footage based on picture and is a real asset. We are SO grateful to have found Arizona Tile, and tremendous kudos to DANIEL ACOSTA!!!!!! read more

After months of taking tile samples home from various locations and my wife not liking them, I decided to try Arizona Tile. I called and made an appointment for a consultant to assist us. Shortly after I arrived we were teamed up with Christina Marquez. We were so lucky to have her as our expert. She was so patient with my wife and showed enough choices to be able to decide,but not too many to be confusing. She finally found a floor tile and wall tile for our bathrooms that my wife really liked. She also paired it up with a really nice glass mosaic trim. The ordeal, which I was less than optimistic about, turned into a home run. Christina let us take the samples home and when my wife saw them in the bathroom, she loved it. The search is finally over.. Happy wife, happy life, Thanks Christina... read more

Arizona Tile - Cemento Cassero-Beige 12x24 Harvest Melange mosaic - Building Supplies Near Me - Ontario, California

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Great service from tile installer Mark Naranjo form Pomona Tile. He did an exceptional job of installing tile in our home. He is definitely an expert in his field. I referred him to friends and they were extremely satisfied as well. The people at Arizona Tile were extremely helpful and professional. Thank you Arizona Tile for the referral and your service. Cris F. read more

Just a quick note to say that Tom at Arizona Tile in Ontario has been very helpful throughout our countertop selection process. He took pictures of our slabs when we couldn't physically go to Arizona Tile and was very informative when it came to making the final decisions. Thank you! read more

We have visited so many tile stores in SoCal. No one provides better customer service than the staff at AZ tile in Ontario. We needed tiles for flooring, kitchen, back splash, bathrooms. Kristine and Lindsey are AMAZING. They go out of the way to help you. We drove them crazy :) I highly recommend working with them. read more

Arizona Tile has a wonderful selection and beautiful showroom. Christina was very knowledgeable, friendly and professional. I would definitely recommend using them for your next project. My husband and I are very happy with the results and our choice to use Arizona Tile. read more

Everyone at the Ontario location was very nice and helpful. We found a slab we liked at a fair price and are looking forward to seeing it in our bathroom. read more

The entire staff, from the showroom consultants to the warehouse personnel to the order desk, were all very helpful as we went through the process of choosing our granite slabs and backsplash tile. We especially appreciated the crew in the warehouse who brought out numerous slabs for us to look at before we finally made a choice. Would go back in a heartbeat! read more

So glad I went outside the box and looked for an exotic marble outside the Home Depot. I found something that exceeded my expectation in quality and price. Loreto and Edgar made my experience so enjoyable and hassle free. I will be updating my results in pictures soon! read more

Chad Raymond is the man at AZ tile and stone. He takes care of his clients. Knowledgeable, respectful, punctual, great person to deal with. -greg n. CG read more

Great service and an abundance of inventory. Jody E. Carter was extremely helpful and I look forward to doing more business with her.

I cant say enough about the professional and friendly customer service at Arizona Tile. Alyssa has helped me on more than one occasion and is very knowledgable about the product and helpful with color coordination. She was patient and genuinely interested in helping me make the best selection for my project. I recommend you make an appointment ahead of time to help you navigate through the great selection of tile and slabs available. read more

If you want ideas it's a great start. If you want customer service then you need to go elsewhere. I give it one star for the showroom gallery. read more

Can't go wrong here. Adan's service is fantastic. I would highly recommend Arizona Tile, they go the extra mile to assist you in making your choices. read more

Recently I was needing help with information about how to proceed with deciding on countertops (Quartzite vs Granite) and was fortunate enough to be introduced to Tom McGowan. Tom is the most knowledgeable, thoughtful manager I have ever met. Tom took an enormous amount of time to ensure that all of my questions were answered and that I was clear as to all of my options. Tom went out of his way to ensure that I understood the different types of materials and the advantages and disadvantages of each. His knowledge of these products was very comprehensive and it helped me make the best decision for the needs that I currently have. I am so grateful to have had the opportunity to meet Tom. He is truly someone who cares about the customer and is willing to go the extra mile to ensure satisfaction. Because of Tom, I want to continue doing business with Arizona Tile. He sets the standard high for quality, thoughtfulness and knowledge. read more

I'm a first time bathroom re-modeler. Paul and Kristin at Arizona Tile helped me with tile and color selections and kept it all within my budget (which is not much). They were patient and answered all my questions, and I had a thousand of them! I started this process 8 months ago and finally came to a conclusion and ordered the tile Kristin suggested. The remodel turned out better than I could've imagined! So happy with my new retreat that landed under budget! read more

This showroom is one of the very best. They are very attentive and helpful with your questions and concerns. They are more than willing to help you as you walk through their showroom and provide samples, upon request, of the items you are considering. This is a top-notched customer service business. What a pleasant experience! read more

This review is based on customer service only because it was so off-putting, unprofessional, and cold that I didn't even get to the next step with them. This review discusses interactions at both the Ontario and Anaheim locations, and I can't put my finger on which location angered me more. On a positive note, Arizona Tile basically put us into the arms of their nearby competitor and I can't say anything but positive things about them. They mean business from the moment you enter with pleasant greeters, helpful consultants, and extensive material selections. It was quite the juxtaposition from our experience at Arizona Tile. Ontario: My husband and I first went to the Ontario location and asked for either granite or quartz that mimics Carrara marble but doesn't have the porous/staining problems. The guy gave us a paper, pencil, and clipboard and told us to mark down anything in the slab room we see that we like. Oooook, but I just told you what I'm looking for, so why aren't you giving us a bit of direction here? Then when I told him that Home Depot sent me over here and said if I see something I like that they would hold it for me and call Home Depot with my selection. He coldly said that Arizona Tile doesn't deal with the business side and simply provides Home Depot with the slabs and that if I want it to be held, that I have to pay up to Home Depot first. Ooooook, why would I put a down payment on counter-tops that I have never seen? Bizarre. So, we walked through the slab room alone with no direction. I looked over every piece and the selection was disappointing. When we returned the pencil, paper, and clipboard to the counter, a different worker told us that their Anaheim location has more of a selection. So we drove the 40 minutes to Anaheim. Anaheim: We enter the Anaheim location at 3:15 p.m. A man behind the desk informs us that the store closed at 3:00. I looked at my husband in shock and told him that we just came from the Ontario store. He said, "No one told you over there that we close at 3?" And after I told him that they had not, he said, "Oh well, all our locations close at 3." Seriously? I was expecting him to say that we could look around for 10-15 minutes given that we drove so far and were not informed by the other location of the closing time. Buuuut no dice. There is absolutely no excuse for this sort of poor customer service. read more

Updated and beautiful showroom and display. Brena with the floor and Maribel with the countertops were very knowledgeable and helpful. Both of them assisted me to choose the right wood look floor tile, backsplash, and the countertop, gave me the samples to take home. I had a very productive day and relieved to finally find the items I have been looking for. read more

I recently visited Arizona Tile to purchase granite countertops for a kitchen refurbishment project. Because of the personal and professional service provided at Arizona Tile (thank you Brena, Maribel and Chris!), the whole experience was very positive. Staff took the time to listen to my concerns and answer my questions. I highly recommend Arizona Tile to anyone needing high quality assistance for their home improvement projects. Jerry Hurley read more

My husband and I looked all over for the right tile for our fireplace. We went to a ton of places. But then we heard about a big sale going on at Arizona Tile and found a ton of options. The layout is really organized so we only needed to concentrate on certain sections of the store. Usually, I get overwhelmed with so many choices, but suddenly, there it was the perfect tile. We both knew it immediately and bought it on the spot. The sales staff was friendly, helpful, professional, and everyone was empowered to give us a reasonable discount in light of the sale (even though our tile was not on sale). We were very pleased with our experience and the fireplace looks fantastic. read more

When we first got to this location the two women that were greeting people were so rude with poor customer service. They greeted my husband as he was walking in front of me. When I said, "hi how are you," I never got a respond from her. She made me feel uncomfortable and unwelcomed. Maybe if I would have walked in there all dolled up and dressed up it would have made a difference for her. So shallow. When we went to the customer service side Larry was awesome with helping us out. A real friendly gentleman. He helps you with so much information and suggestions on what would look good with what you purchase. When we were in the warehouse Adan also acknowledged us and didn't act snobby like the women in the showroom itself. I would highly recommend for anyone to ask for Larry. His customer service and politeness was the only reason why we stayed to look at the slabs of marble or quarts. If we wouldn't have received that kind of feedback and politeness from Larry we would have just walked out. Now, we are waiting for another company to come out to our house, take our measurements, and give us an estimate. We are definitely going to have that company buy the marble or quarts from Arizona Tile. Thank you, Larry once again for your help and suggestions!!! read more

We planned to remodel our downstairs full bathroom and shopped many tile stores including the Arizona tile. Finally, we decided to stick with the Arizona tile, as it has more choices and its beautiful showroom could inspire our imagination on our coming remodeling. We had zero experience on how to choose the tile and how to match the wall tile to the shower floor as well as the room floor. The first person we met was Cristina Meza, the showroom consultant. She is patient and knowledgeable on the tile area. We changed our mind several times. Each time we walked into the store, she always greeted us with warm smile and helped us to pick tiles. When we made a final decision and wanted to reference her name to the checkout desk with an attempt to let her earn the commission. She brought us to the customer service and told us that she was not working on the commission. Surprising!! In the customer service, we met Mr. Rick Almaguer. Once Rick knows that we are going to make a purchase on the wall tile, instead of writing a bill, he kindly walked us to the front of the tile to ensure that THAT was the TILE we like. When we asked his opinion on what type of the floor tile we should have to match the wall tile. He, again, patiently walked with us through the showroom to provide several expert suggestions. We were very much impressed by his proficiency and willingness to take extra steps to help costumes make a right decision. Rick and Christina, you have our sincere thanks for all you have done for us. In conclusion, the Arizona Tile not only has variety choices (you name it, they have it) but also has the world-class service, which makes the shopping experience a real pleasant one. read more

The service and selection here are great. We purchased granite tops for our kitchen, and are now going to buy the tiles and accessories for our bathrooms. Their granite and tile selections are awesome. It's nice that they allow you to browse through their showroom at your leisure, but are there to assist when you need it. They will move slabs so that you can select the ones you really want. They also provide small samples so that you can match your other color selections, etc. I also like their kitchen and bath displays. Check it out! read more