Great customer service and professionalism by the staff, vet tech and doctor. We took our 3 kitties in for a checkup and shots and they were handled very well. We truly appreciate it. read more

Our lab was ill and coughing. we called for an appointment and was given an appointment the following morning. X-rays and lab tests were done. The staff was helpful and knowledgeable. We will definitely return to this clinic when we are in Arizona for the winter. read more

They want $104 just for office visit. They are the highest I've found. They are in it for the money.

My Aussie/Doodle has been seen for chronic ear infections, which cost over $500 to be seen and medicated. She got another ear infection, the website showed she had refills and when I requested them, I was told they wouldn't be able to refill unless seen. Clearly the goal is how much money can we make on this poor dog/parent not the wellbeing of the poor dog suffering. I will be finding a new vet clinic. BTW, you can order most anitibiotics at VetRXDirect and much more reasonable than the vet charges. read more

Appointment time was at 1400 hours, not going to make it on time, 15 minutes late. Receptionist immediately attacked me and stated, "I have to pay a Late fee", I said but I made it and I was driving from EL Centro, Ca. She said but you were late, insinuating I will pay. I said but I made it here why should I pay a late fee and be nickeled and dimed to death for my money. I have never paid a late fee and its to me really bad for business. Well she got offended, started shaking like a lunatic; said I'm going to tell the manager, I said "please do", she said "I will!"; a little while later, while waiting in the exam room. Manager comes in and tells me I was to aggressive. I said aggressive? I might of been opinionated and argumentative but I was never aggressive? The receptionist accused me of being aggressive? I don't think they know what aggression is? For some reason they don't like people questioning them and being opinionated about their fees. But that's ok, saved me $450.00 Good luck keeping that business going. oh and don't raise your voice, they see that as aggression? I guess costumers don't have a right to be opinionated or expressive here @ Arizona West Veterinary Clinic. I maybe loud but that's me, I'm used to having an announced voice. and in context, the rooms are tiles floor so voice sounds are very pronounced in this place. No time did I even hint at attacking any body in the Clinic. (What does it mean to be an aggressive person? aggressive adjective (ANGRY) showing anger and a willingness to attack other people: The stereotype is that men tend to be more aggressive than women. If I criticize him, he gets aggressive and starts shouting. Aggressive behavior will not be tolerated in the classroom. Thesaurus: synonyms, antonyms, and examples.) read more

Arizona West Veterinary Clinic - doggies - Veterinarians Near Me - Yuma, Arizona

I'm not normally one to write reviews or complain even at all but I left this vet feeling very upset with the care my kitten received and I feel as though it should be shared About 1 1/2 month ago my husband and I rescued a little kitten (4 weeks old) abandoned. We took him to this vet within a few days of having him, first 2 appointments went amazing had the most amazing techs and they all loved our little guy. But this last appointment was about a week and a half ago, when we arrived everything was normal we were there for his second round of booster shots. The tech that we had this time was not one of the previous our cat has seen before but no issue there, they took him back and did his temp and brought him back (everything was fine cat was doing great) I was asked at the beginning of the appointment if he had any reaction to the last set of boosters to which I said yes some slight facial swelling, tech recommended a Benadryl shot before the booster was given to ensure we wouldn't have the same issue as before (husband and I agreed of course) tech came in a second time and took our cat to the back for his Benadryl injection (again. EVERYTHING WAS FINE) he was brought back to us and was acting normally. Well here is where my issue is, once the vet and tech came into the room together for the actual booster injection the tech took our cat out of the crate he was sitting in (again I really want to make sure you understand EVERYTHING WAS FINE. Our cat was NOT acting in any way aggressive or tense at this point in time) she then grabbed him by the scruff of his neck (I have done a lot of research in the last week and spoken to numerous vet techs about this subject and all of which have said not to do this as it can be painful or cause stress to the cat) she held him down hard on the table and he started to freak out, he started screaming and getting very upset and tense. They would not release him from this grip she had on his neck but instead called him feral and stated they needed to complete the rest of the shot in the back. They whisked him away and you could hear his poor screaming through the whole building. I have never seen him act in such a way before and my husband and I were shocked by this and honestly pretty frustrated. The last booster shot that was given to him he was handled with so much love and consideration by the tech we had, there was no aggression or screaming just normal reaction to a shot being given so I am genuinely at a loss for words where they thought holding him like that was the right call. As soon as he was returned to us you could genuinely see the fear in our boys eyes, upon returning him to us my husband questioned the tech about the hold and why this time (as opposed to last time) he was handled in such a manner she responded with "that's the normal procedure" and "that's what they do" (but as previously stated the last tech we had DID NOT HANDLE HIM THIS WAY AND EVERYTHING WAS FINE) once the tech left the room the vet then came to my husband and I and in a very quiet voice told us that maybe our only option to remedy his "behavior" is to put him to sleep. We were absolutely shocked by her comment and walked out of this office paid and decided we will never be returning with either of our animals again. I had never had an issue with this vet until this day and honestly I am extremely sad by the way this was all handled. The next day after this situation our cat could barely get up, he was limping and couldn't put even an ounce of weight down on the back leg on the side of the booster shot, he was in extreme pain (much worse than the last time he was given the same booster shot) I'm not going to name any names of the tech or vet that we had for our cat but I will say this, please make sure you are cautious about where you take your babies and speak up for them because they don't have a voice, our kitten really did not deserve to be treated like a wild animal and I am extremely upset that he was and the statement of he needs to "be drugged for future appointments" and "we may need to look into putting him down" was so unnecessary and disheartening. Please do better, animals deserve to feel safe, not in fear of the vet. read more

They are friendly and knowledgeable. They kind of out of the way but they are new Vet for our little Asa.

I could write several bad reviews regarding this business. but I'd like to start with the positive first. You are allowed to take your pet into a waiting room, and the building is clean inside and comfortable for waiting. The receptionists are professional and have always been pleasant to work with. The care I have received for my pets always falls short of actually helping them. The communication with the doctor relies in a tech being intermediary, going back and forth with each question asked. Ridiculous! I had an emergency with a sick feral cat found in our backyard. I paid their emergency fee, but the cat wasn't treated emergently. I had to wait on the doctor seeing scheduled clients because the cat needed sedated. I had to battle to get my elderly cat medicine for a green, snotty nasal infection. I was refused medication for kittens with ringworm, and had to go to another vet which immediately advised oral medication and a medicated shampoo. But the worst, a mother cat with newborn kittens lost her life there. Aggressively fluid resuscitated, she went into flash pulmonary edema. I left carrying her out dead, cryng, home to her day old kittens. If you love your animals, don't go here. read more

It has been a couple months, but we had to put our little girl, Annie, down. We can't say enough about the care and compassion we received from the Vet and the Technician. Annie went peacefully and even though it was difficult, the experience was graceful and dignified. We left with heavy hearts, but very glad we chose AWV for this difficult time. Skip & Nadine Norton read more

So allow me to being in saying I have 1 very difficult dog and 1 puppy. Didn't know that Parvo was such a problem in Yuma so once we came into town had to make sure both my fur babies were vaccinated to avoid any complications. The first time I came by it was without my dogs to take a look and see what I thought. From jump they were super welcoming and kind. Very understanding of how to best support my "special girl" and gave me options to ensure she felt safe during her visits. They offered to allow me to come in early when the Clinic wasn't busy to avoid her from getting upset and stressed out... That alone sold me - we got a plan figured and scheduled the appointments. My puppies first appointment went amazing - she's young and super active and they didn't seem annoyed or bothered by her at all and showed her tons of love (and treats). Since then we've been back 3x's for follow ups and additional vaccines as they understand me not wanting to give her too many at once and potently avoiding a negative reaction. I'm totally gushing right now but I honestly haven't felt this comfortable taking my babies to a vet EVER!!! Having 2-bullies (Am-Staff and APBT) they often get a bad wrap and not always shown love but this place did the 200% opposite. I am forever in the doctor and staffs debit for being so good to us!!! Look forward to visiting again - shocker right... who says that about a VET? ME for this Clinic!!! read more

This is not our usual vet! We have been patients at another clinic in town for 20+ years, but needed to be seen immediately, our sweet boy was not good and ultimately we had to make the decision to say goodbye and our other clinic told us it would be almost 2 weeks before we got in! Spoke on the phone to a woman named Tristian. She was so kind and caring and empathetic during our tough time! So impressed with the compassion that was shown over the phone! Ultimately, our usual vet made an exception and got us in after much frustration and several calls! When I called to tell AZ West, they were so happy that our boy was going to be in a place that was familiar to him and us during a really terrible time! Safe to say that if I ever need a vet again, I would definitely consider AZ West! Thank you Tristian! read more

The corona virus has put a lot of stress on people, so when I called with a semi urgent request to have the vet see Buddy, I was pleasantly surprised to have him brought in right away. As always, he had the best care, but what I want to mention is how well the staff handled the "distancing" issue. Everyone of the gals were friendly and helpful and did an outstanding job! Thank you all for working and being available for our pets' needs. My hats off to everybody. read more

My cat has some kind of ear infection and I called to make an appointment. The woman that answered the phone said I couldn't get an appointment until two months out. She advised going to a Vet Clinic. All of which when I checked Yelp are either overpriced or got bad reviews. There are NO free or Low Cost Vet Clinics in this town. read more

Always great. From the greeting when you walk in with your pet, to the super nice vet techs and doctors who take care of my fleet of animals (2 small dogs, 1 large dog, 1 cat). ***ALSO, got us in right away when my large dog got sick suddenly (swallowed something and cut the inside of her tummy we think) and checked her out throughouly. We went home with some meds and she was back up in just a couple days. Couldn't be more pleased with Arizona West Vet! read more

We are winter visitors living in the Foothills. Our aging dog was not doing well and we needed to find a vet in the area. He had, had two seizers within a week. After reading Yelp reviews I called one place but they were not taking any new clients. I called Arizona West Veterinary Clinic and we were able to get an appointment within three days. Dr Bridget Gallent saw our dog, Clyde. She spent over an hour and a half with us. She did blood work, discussed Clyde health with us and possible medications to deal with the seizers, arthritis and possible respiratory issues. The vet. tech and front desk staff were very personable and helped make us feel relaxed and at home. I would highly recommend this clinic and Dr. Gallent. read more

This was our first visit with AZ West for our Min-Pin Molly and my husband and I couldn't be more pleased with the experience of our check in to the awesome treatment by the clinic staff and Dr. Millikan. Dr. Laura spent time checking Molly and asking questions regarding an issue we had then gave her shots that were due. Also had her toenails trimmed. We didn't get everyone's names but we can't say enough about the positive experience. This is our clinic forever. Thank you for such wonderful staff at AZ West. read more

Dr. Hanson was really nice and he spent a lot of time with us. He fully explained the blood test results and gave me several reasonable treatment options for my dog's leg pain. The vet tech was nice but recorded inaccurate information in my dog's chart. I told her he had been hit by a car 2 years ago and she wrote that he had several surgeries as a result of that. Strange because the word surgery never came out of my mouth. But overall it was a good experience and a beautiful drive to their location. I will happily bring my dog back in a month for a recheck. read more

Amazing office super friendly and very understanding with my scared pup. Took there time to make him feel safe and comfortable. Didn't cost an arm and a leg either. Just went in for vaccines and shots and was seen right away. read more

AZ West took fabulous care of my cat in her time of need! They did everything they could do for her. When the time came that the heart breaking decision of euthanasia came in to play Dr Millikan and her staff were absolutely amazing towards my husband and I. I was a crying mess and Dr Millikan came out with tears in her eyes as well and gave me the biggest hug. This place not only takes amazing care of the animals they care for the owners as well. I would highly recommend this place to anyone. read more

Our dog Aggie had congestive heart failure and was being kindly treated by Doctors Millikan & Hanson. We knew it would only be a matter of time before her heart gave out but when the time came we were devastated nonetheless. When we brought Aggie in, she could barely catch her breath and her heart was beating hard and fast. Dr. Hanson compassionately let us know that it was time to let her go before she suffered any more. After they put her to sleep they let us stay in the treatment room until we were ready to leave. Unbeknownst to us, they also took a clay paw print from Aggie and gave it to our Sister-in-Law who was there for moral support. They did this free of charge and it has become a very dear lasting reminder of our little girl. The entire staff was so professional and SO compassionate and we are eternally grateful for the care they gave us during the whole ordeal. We continue to see Dr. Millikan for our other dog and highly recommend Arizona West Veterinary Clinic to all other animal lovers. read more