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    Arkansas Satellite and Wireless

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    10 years ago

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    Cox Business

    Cox Business

    1.0
    (5 reviews)

    This company is straight up evil. You *** WILL *** regret ever signing up with them…read more This company is nothing short of predatory. I don't know how their executives sleep at night taking advantage of small business organizations everywhere. Oh yea, they're a monopoly, having sold their souls, they feel like they can abuse the public in whatever way they want. The first and most blatant abuse is their absolute untruths about the speed and reliability of their service. I was supposed to have 300 down. Not once did I ever see anything approaching that. I get it. Infrastructure may be shared, but if your average down speed is in the 20's, 300 should not be advertised. Second, they will insist on installing with installation fees even if the infrastructure already exists in. your building. But, because of this, you will later find out that you have a 2 year contract, which will amount to thousands. Third, they will decide without consulting you that your "installation" will require equipment that is unnecessary, charging you as much for their infrastructure **EVERY MONTH** what it would cost to buy brand new... not that you're getting brand new equipment. You're getting used equipment, and being charged exorbitant monthly rental on it. When I lost me lease, they decided I needed to pay them thousands of dollars because of this aforementioned contract ***PLUS*** an extra-exorbitant cost for their missing equipment, which I never asked for, and is marked at a price something like 10x what it is worth. Then, they'll turn you over to a collection agent, and harrass you for months. I'm sure some corporate flack will tell us that it was all in their 20-page contract chock full with fine print. This is classic predatory behavior. I'll tell you one thing, their salespeople and customer service agents don't know what's in their own contract because they are either brain dead drones or just flat out non-responsive. So, please learn from my mistakes. This company is toxic. Stay away. It requires a special kind of awfulness for me to wish for AT&T, which has its own problems, but I would take them 8 days a week over this vampire of a company. Shame on you, Cox.

    So cuz at one time was are only cable provider so I had really no choice for a long time to deal…read morewith this company. Seemed like every 6 months my cable went up each time. I'd call and they would be like ok let's us put you on a new plan. I'm like seriously don't wanna be locked into another 12 months of high payments. Well they met there match last year with a new company that changed my mind from this business. Good ridence to this place. I never had a clear pic on my tv at all plus the WiFi and internet they provided was slow as all can be. Shop around there's better service for cable and internet!!!

    Cox Store

    Cox Store

    1.0
    (3 reviews)

    I used to be a loyal customer of Cox for about five years, visiting this store regularly and never…read morehaving any major issue. I walked into the store the other day and was never greeted by anyone. Not a "hello," not a "can I help you," nothing. For a company that publicly lists its customer service policies, this lack of acknowledgment was disappointing. When I finally managed to get someone's attention to return a few items, the staff were completely rude. There was no apology, no empathy, and no explanation as to why things had changed. On top of that, now when you walk in, you have to use a tablet at the front to check in and get a wait ticket before anyone will help you. I've been going to this same store for years and never had to do that before. I won't be using Cox again. They are no longer a reliable or customer-friendly option for internet or home services.

    I was a customer for 15 years. Every year my bill would go up. Every year I would call and would be…read moretold I am on the loyalty program and I am receiving a discount. When I would talk to other Cox cable customers they would tell me they had service for just a year or two and would be paying $100 less than I was for the same service. I would call customer service and tell the rep this and all I would get back is I would have to disconnect for 30 days and sign back up as a new customer. I finally got tired of throwing my Monet out the window. It was as much or more than a car payment with insurance. That's ridiculous. I would never recommend Cox as a provider. Cox cable uses a shared cable line. If someone is having trouble or has a lose connection in your area you will also have an issue. A tech will have to go house to house to check which one has the issue. If you have fiber optic service in your are, especially if your a gamer, use them.

    Arkansas Satellite and Wireless - isps - Updated August 2026

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