While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

The tech was on time and appears to have done a good job. I am also expecting him come back and do…read morea chemical clean on my unit.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

Would never recommend or use them again. Have charged me for services and then text me that they…read moreare no longer Tennessee. All I want is a total refund from these people. Spoke directly with Charles and once I paid for everything, he texts me later that they are no longer servicing Tennessee.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

I've worked with Jeff's Heating, Cooling, and Maintenance in the past, now Active HVAC &…read moreMechanical, and had another good experience. They were super responsive, came out very quickly, and explained everything clearly without trying to push unnecessary replacements. They cleaned out a heavily clogged and rusted coil area, cleaned the pipe feeding into the pump, replaced the circuit board, and checked the refrigerant and condenser. Everything is cooling and flowing properly again. I appreciated the honest service and thorough work.

A/C went out and I diagnosed it was the capacitor, a part you can get from Walmart.com for $17…read more Called Steve Ray at 5:45 pm on a Tuesday and I was thankful he said he could come out and replace it. 20 mins later he was here and working on it. Then he said it would be $275 to fix it! I already had the cover off the a/c unit, turned off the power to the unit, and removed the old capacitor. All he did was hook up the 4 wires and put the cover back on! He was literally working on it for 5 minutes! $275 for what?!? I would have been more than happy to pay for his services, but this was ridiculous! I'm sure this guy knows what he's doing, but it seems he's trying to buy a place in the Bahamas with his rates. CAll SOMEONE ELSE OR BE PREPARED TO SELL A KIDNEY!

From the owner: We are your locally owned and operated Home Comfort experts, serving Shelby County and the…read moreMid-South area since 2000. Our licensed and bonded technicians are committed to providing the best possible service and installation of high quality Heating and Air Conditioning equipment. We service and install a variety of products to meet your needs. Along with Heating and Air Conditioning we can also services, repair, replace or install gas logs and gas log inserts. Need some plumbing repairs done, we can do that too.

We need a reliable company to check our HVAC system twice a year! We found that company with Ryan…read moreat Infinity Heating and Air!

Clayton was the lead technician, he and Caleb provided excellent service. They came to replace my…read moretwo AC units and furnaces. The team was professional, punctual, and got our AC units (and furnaces) up and running within the time frame they estimated. They explained everything and left the place clean; they took the old units away as well. Infinity is highly recommended for anyone needing reliable AC work!

Yates resolved my electrical issue. However, his rate intends to be higher than normalread more

This company wanted to charge me over $90.00 to just come out and give me a quote to see if they…read morecould add a line for a AC unit. The tech said if they couldn't do the work, I would still have to pay the $95.00! lol