I would visit my son often at his apartment. I was so impressed with the well kept grounds and…read moreprofessional of the staff. Christy Mayo the property manager was very impressive and extremly knowledgeable about the property and her staff. I notice when she took over the propert she has less staff in the office and maintenance people to sustain the property. However, the standards are maintained. I was so impressed I am now renting an apartment here and I love it. If there's an issue it's taken care of right away. I feel the corporation that employees this staff should feel pround to know that you have great people working for you. Other properties can learn from Ms. Mayo because she sets the standards for professiolism, integrity, and honesty. Whatever she says to better ones stay here it's done.

Nice place to call home! If you're searching, look no further ... stop by and ask for a tour and…read moreyou can even bring your pooch, too!

I lived here for a year from 2019-2021. The people at the office are so accommodating. Rent was a…read morebit high. I can't imagine what it is right now. But it's in a really good neighborhood. With gates all around. The apartments are in the middle of everything, it's right off the highway. Close to the hospital. I got a 1bed 1 bath. And it was a bit small. But I mean it's just me and my dog. I would def recommend for safety purposes and convenient location. Again, the staffs are awesome!!!

The service was great and very helpful. Janelle did a great job servicing me. I was living in…read moreanother state and had a great virtual experience!!

They definitely get 5 stars!…read more We lived at Quail Ridge Highlands for 3 years. In fact, we would still be living there if we had not been relocated out of state. We absolutely loved it there. The staff is absolutely amazing and always goes above and beyond. The community is well kept and maintenance is always on their A - game. I would highly recommend this apartment complex to anyone and would live there again in a heartbeat.

I wouldn't recommend a homeless dog to move here these apartment are outdated and ran down not…read moreworth the price they never fix anything problem after problem people above me sound like there going fall through the Celling I haven't sleep good since April this has been the worst mistake of my life moving here dog shit everywhere first 90 days I wanted to get out my lease moving here cellling fell in water damage took month no type apologizies or anything don't move here it's not worth your peace of mind

It's sad that I'm writing this review because the one right before it that I wrote was great…read more Until I wasn't given back my security deposit 6 months later. Emailed every month where Lorencia, Assistant property manager, said my money was in the form of a check being cut and sent via mail. Never received it. Every time I emailed for an update, it was check cancelled and resent via mail. I made sure they had my right address and requested via certified mail- but said it was sent. It getting anywhere.

I went for a tour today and Ken Moore was very professional, patient and presented possibilities…read moreabout considering this complex. Even though his day was extremely busy, he kept a great attitude and did not let anything fluster him. The area seemed quiet and well kept. I liked the space, amenities, and security.

Ebony is one of their best leasing agents, she's great at explaining everything and how the whole…read moreprocess works out for moving in. Very beautiful complex in the Cordova area. Gated community and very clean.

The leasing office broke into my apartment before my lease was up & before I turned in my keys and…read moreTOOK ALL OF MY BELONGINGS! The police cannot do anything about it because this is a civil matter. I have tried calling corporate and nobody will get back to me. They will ROB YOU BLIND and there is nothing you can do about it! I was never late paying my bills. I paid $2,780 to break my lease early and they still robbed me. They are crooked, disgusting, demonic asshole that take advantage of anyone they can. Even if it's a week before Christmas. They only care about money. They evict people every month and they TAKE WHAT THEY WANT! You are NOT SAFE here. Shootings and car break-ins often and their camera never work. Do not trust them. You will regret it if you move here.

I had a bad experience with somerest at lakeland. I came to apply they said they take vouchers but…read moreI need to make 3x the rent, I called Monday before I paid my $200 for fees; the lady at the front desk said we will work with people who are on disability. just upload my rewards letter, I said ok call back to make sure before I go with everything she said yeah upload your stuff we will look at and combine your voucher amount with your disability I said ok. she said when we get your paper work we will work with you I said ok I submit my paper work and paid hours later I was denied after I was told it will take some days for everything to come bac, my rental history, which I don't owe anything to anyone and my background check which my record is clean, and I had to do a credit check credit check came back 696 and I still don't see the problem when the lady said they will work with me even if I get disability I shouldn't get denied now Im thinking it's about my skin color. the lady said that I could get a co signer but they will have to be on the voucher why a co signer have to be on a voucher if you guys are low income apartments, and why I get denied a hour later ? if they said they was going to work with me if I'm on disability and disabled to work.

Would give zero if I could. From maintenance to management no one ever seems to follow up, take…read moreaccountability, or care about even the basics. For 9/12 months we've had several leaks, reported consistently. We also had to fight for the apartment complex to get 8 very loud people illegally occupying the space above us for more than half of our lease, out. They do not communicate, they did not return phone calls or emails regarding rental verifications. We lost nearly $500 to unresponded to emails and calls requesting such. Eventually we requested a printed ledger and handled it ourselves. The property manager Patti is either not given the support she needs from the corporate office or she's screening every ticked off resident to cover her tail. If you ask for the corporate number you're told that there is not a number, email, or contact higher than her. Regardless of your reasoning for moving here save yourself the peace of mind and rent somewhere else!

WORST APARTMENTS EVER. My car was hit in their parking lot and they would not look at the cameras…read moreto see who did it. Several hidden fees that they do not tell you about. Nasty trash overflowing the dumpsters. Snakes and all kinds of insects take over because of the pond right behind the complex. So nasty. Stay away. Also, maintenance has a key to every apartment and they go in without your knowledge. My neighbor left for work one morning and forgot something and had to go back and while she was inside getting what she forgot the maintenance man walked in. She had no scheduled maintenance for that day and nobody called to tell her someone would be coming by. Very shady if you ask me. No privacy at all.

If I could give them a zero, I would. Terrible management. Always bugs in the units. Cheap…read moreappliances.

The property is nice- safe- clean. The management is horrible and tries to assess fees in violation…read moreof the lease

Hope nothing breaks down in your building. I will be sleeping in 80+ degrees for the 2nd night in a…read morerow after my "high priority" maintenance request (HVAC) went uncompleted. I called at 12:45 to check on it and was told "it will be competed before the end of the day" Upon going to the front desk staff (Ronnie?)i was told "you don't have to stay here"... Can not wait to get out of my lease and move on from this place, has gotten terrible since they changed the name and got new management. They simply want you to sign the lease so they can get paid, they no longer care about making it a "luxury home" experience