I have hired Petrack Plumbing several times. Here are summaries:…read more Appointment #1: The plumbers removed an old utility sink and installed a new utility sink in my laundry room, removed a 1970s-style wet bar in my living room and capped its pipes, and snaked a gutter pipe outside. Afterward, my new sink and pipes worked great. Appointment #2: The plumber used a camera to determine why my gutter drain pipes were not draining properly. He determined that a dry well/pit in my yard was full and needed to be replaced. Appointment #3: A different company had installed a new washer and dryer in my laundry room, and they caused a gas leak and did not level the washer and dryer. Petrack Plumbing arrived at my house in less than one hour. The plumbers reassembled my gas pipe, and they leveled my washer and dryer. Then they charged me $0! Appointment #4: Petrack Plumbing flushed the pipes from my gutter downspouts to my dry well/pit (*different* downspouts, pipes, and dry well than months earlier). They said that my gutters and downspouts are probably clogged and that my dry well might be full as well, but my dry well does not need to be replaced because it can overflow down the hillside. Then Petrack Plumbing replaced a leaking copper pipe in my basement. The pipe had a pinhole, so the plumber replaced that section of pipe with new copper pipe. They said that the other copper pipes in my house are the thicker-wall Type L pipe, so they should last for more decades. Appointment #5: My hot water heater and expansion tank were about a decade old and probably nearing the end of their lifespan, so I hired Petrack Plumbing to install a new water heater and expansion tank. Two plumbers arrived 1.5 hours early, but they did call in advance for our consent. They spent 2.5 hours doing the installation. At the end, they explained to my husband and me what the different parts do. The plumbers had noticed that the old expansion tank and pipes were connected to the hot water rather than the cold water, so they installed the new tank and pipes in the correct location. This extra work cost a little extra money, but the final price was still a couple hundred dollars less than another company's estimate.

We've used Petrack Plumbing on 2 occassions and were very pleased with both experiences. Fast,…read morefriendly and fair pricing. Good work, too.

They are a real life saver ! My main water line coupler came off because of poor installation (…read moreanother Plumber did the install ) It was the first day of hunting season and my basement had 12 inches of water when I heard the water running non stop. After I had the township shut the main line off and we pumped the basement dry , I called M & S Plumbing and they came straight over M & S Plumbing repaired the poor installation and did it right . No more problems and fast service at a fair price . They always return my phone calls and give great service . I fine them to give 5 star service !

terrible customer service. Steve and Dan checked out my plumbing sito...told they give me a…read morequote...2 months later. no quote. I called 4 time left message...no call back. I understand if your busy...but have the professional call back tell me if your interested in doing the work. the 2 people who referred me are disappointed

The most honest plumber ever. I had a water leak in one of the second floor bathrooms that…read moreflooded the living room. I call Orlando Plumbing which is a local firm to get a estimate. He checked the bathrooms and after a few minutes told us it was a tub fitting that was loose. $65 and that was it. He tightened it and in 30 minutes gone. We used him again after a couple of estimates on installing two gas lines. Roto Rooter was $500 and Orlanda was $350. I used him again for a water line to a new sink and again the best service and price was excellent. He does everthing. Very professional. Doug S Gibsonia PA

lots of calls to get them here, then sloppy, careless, incomplete work. when errors are pointed out…read moreto them, it's always "it'll be ok." they aren't bad as people, but they are definitely uninspired as plumbers.

We needed a plumber to connect our new sink to new faucet and garbage disposal. We had gone with a…read moredeeper sink, so that caused a few issues, as our piping was a bit high under the sink. Ed knew about this possibility and was able to take care of everything. His price was reasonable, and he called me back each and every time I called him. Unfortunately, customer service is so lacking with so many businesses these days, but this plumber is extremely responsive. Should we have any further plumbing needs, we will call him again!! Highly recommend!!

John arrived on time and was in and out within two hours. He is very professional and is willing…read moreto explain everything he is doing if you are so inclined to watch him work. I am very happy with the new water heater installation and with John. I highly recommend his service should you need a water heater replacement or a new install.

DR Waterheater installed a water heater for us; the overall work is great. He was extremely…read morefriendly, polite, he admired our home and family. 4 years later he moved into our house and took residence at our property. John is currently living out of my house and running his business from my residence without my express permission against my will. I do not know what some other people may call this, but I would say it is unprofessional, that would be the most amicable term for it.

These guys are great! Ben came out to take a look at my upstairs toilet that wasn't working and…read moreprovided me with a quote last month. He was extremely courteous & helpful. Nick just finished installing my new toilet today. They were both so knowledgeable and did quality work. They explained everything so well. And, they aren't expensive. I really appreciate having Nick do the work, I know it was done well by a third-generation Master Plumber. Amazing!!

My old boiler is about 65 years old. My 2nd floor radiators where not getting hot. The 2nd floor…read morewas always cold in my house. In the past, I had called 2 different heating companies to look at the boiler in my house. Both companies said my boiler was working fine, but yet my 2nd floor was still cold. I had called Lawerence plumbing to look at my furnace. Lawerence plumbing sent 2 technicians, Sam and Ed. It only took 5 minutes and they found the problem. The PSI in the water system was only at 5 Lbs, when it should have been at 15 Lbs. The valves that controls the water pressure in the boiler was corroded and stuck. The boiler system was old, and several other valves were also in need of replacement. Surprisingly, they were able to replace the old worn-out parts without breaking other parts. That's always the fear of working on old plumbing, things tend to snowball. They had to replace some bleeder valves on two of the radiators also. To make a long story short, Sam and Ed did a terrific job fixing my boiler. They were able to restore heat to my 2nd-floor without costing me a small fortune. If I ever need a plumber again, I will gladly call Lawerence Plumbing. They did a terrific job at an honest price. If I do call them again, I hope they send Sam & Ed again. Those two guys really know their stuff. Thanks Lawerence Plumbing and Heating

Andrew was amazing! He responded quickly when I called about needing to replace my sewer line since…read moreit had broken and been pulling in my backyard . He was incredibly professional kind and courteous and really quick and efficient. He also was incredibly reasonably priced compared to other plumbers in the area. He will certainly be my first call for any future plumbing problems.

Andrew and his crew are a 10/10 for me, friendly and easy to work with. Despite extra complications…read morewith a plumbing issue in our home, he did not raise his quoted price, explained both the problem and solutions so I would understand what is happening to my house. He made quick work of the problem and I will absolutely be working with him again! If your looking for a fix or project, big or small I strongly recommend giving Andrew and his crew a call!

Take your business elsewhere. This company overcharges for service calls. I had an issue with my…read morefurnace it was working but making a loud noise. Service man came and told me what the issue was. I chose to replace the part. He told me he did not have the part with him and had to go back to shop to see if they had it and if they had in-stock he would be back if not he would have to order. Ended up they did have in stock and he came back and replaced. He was at my house probably less than an hour with both visits. Looking at bill they charged me for 2 hours labor. I called and asked if they charged for travel time and they said no and they would check with serviceman. Called me back next day and said I got charged for 2 hours because they came back that same day so therefore they charged me for 2 service calls and I asked if they had to order part and come back another day would I have gotten charged and she said no. I told her I told serviceman he didn't have to come back that day since my furnace was working. She said she would need to check with owner and call me back. Called me back a little later and said they would charge me for an hour and a half instead of 2 hours does that work for me and I said I guess it's going to have to and told her I will never use them again and take my business elsewhere and she really didn't seem to care. I will take my business to company that isn't greedy.

Paid over 10 K for new heat and air system. Since then found…read morethat the "new and iimproved" thermostat did not have a humidity sensor so we would know we needed a humidifier working. So we bought auxullary ones. Then we find that the filters that we used for years are being sucked into the furnace. We now have to adapt and wedge the filters in place, and had to buy plastic framed ones to feep them in place.The new furnace was fit into the existing base, with some metal manipulation, and now there is a "wind tunnel" sound coming from the gaps. Also, when the heat turns off we have the banging of ductwork. Never had this before. If this is a result of Johns new installation, I would hate to have them come for a repair.