I have hired Petrack Plumbing several times. Here are summaries:…read more Appointment #1: The plumbers removed an old utility sink and installed a new utility sink in my laundry room, removed a 1970s-style wet bar in my living room and capped its pipes, and snaked a gutter pipe outside. Afterward, my new sink and pipes worked great. Appointment #2: The plumber used a camera to determine why my gutter drain pipes were not draining properly. He determined that a dry well/pit in my yard was full and needed to be replaced. Appointment #3: A different company had installed a new washer and dryer in my laundry room, and they caused a gas leak and did not level the washer and dryer. Petrack Plumbing arrived at my house in less than one hour. The plumbers reassembled my gas pipe, and they leveled my washer and dryer. Then they charged me $0! Appointment #4: Petrack Plumbing flushed the pipes from my gutter downspouts to my dry well/pit (*different* downspouts, pipes, and dry well than months earlier). They said that my gutters and downspouts are probably clogged and that my dry well might be full as well, but my dry well does not need to be replaced because it can overflow down the hillside. Then Petrack Plumbing replaced a leaking copper pipe in my basement. The pipe had a pinhole, so the plumber replaced that section of pipe with new copper pipe. They said that the other copper pipes in my house are the thicker-wall Type L pipe, so they should last for more decades. Appointment #5: My hot water heater and expansion tank were about a decade old and probably nearing the end of their lifespan, so I hired Petrack Plumbing to install a new water heater and expansion tank. Two plumbers arrived 1.5 hours early, but they did call in advance for our consent. They spent 2.5 hours doing the installation. At the end, they explained to my husband and me what the different parts do. The plumbers had noticed that the old expansion tank and pipes were connected to the hot water rather than the cold water, so they installed the new tank and pipes in the correct location. This extra work cost a little extra money, but the final price was still a couple hundred dollars less than another company's estimate.

We've used Petrack Plumbing on 2 occassions and were very pleased with both experiences. Fast,…read morefriendly and fair pricing. Good work, too.

I needed a drum trap replaced. Jose was able to come out the next day to look at it and was able to…read moreget me a quote fairly quickly. They sent out Issac and Carlos and they had everything up in running in a few hours. Very happy with how it turned out and felt it good hands. They did have to cancel my first appointment due to an issue I still dont quite understand but Jenna was able to get me rescheduled for the following day and was very apologetic. Id use them again

Jacksen arrived promptly, kept me informed of the work he was doing, addressed the problem quickly…read moreand was friendly throughout the appointment. Highly recommend!

no recommendation from me. I was charged $240 hr for a snake on my downspouts. The time starts…read morefrom the time they leave their business till they get back. Is this normal? I did not ask the price up front but really at this price it should be disclosed. I told them before they got here what was needed and yes I did not say how much is it to do that. When I questioned this charge I was told well you didn't ask and many times when we do this job we break things and nothing was broken at my house but it is added into the cost for everyone. I am totally dismayed with this company and fine it awful,

Took the time to discuss the job on the phone before even showing up. Did the job in an hour and…read morethe work was great. Would use these folks again. Thank you!

Excellent plumber, very professional and thorough. We live in a 100 year old house and Simonic has…read morecompleted plumbing projects that other plumbers refused to tackle. Best plumber in the area.

I normally won't complain when I've had a bad or poor experience in the past, my problem is I…read moreprefer to trust who I deal with. This time it bit me right in the butt or should I say pocket book. When I asked Justin if he had ever replaced a shutoff valve before he answered "oh yea, many times" So I let him proceed with the job. After several hours of watching him get very frustrated trying to piece back the pipes he already cut I became concerned. He was struggling and pulling on the pipes and I was, and still am, worried that there will be future leaks elsewhere. After he figured out how to put it all back together I could not believe my eyes. What was once a very neat area of piping now looks like a hair scramble of copper pipes. There are many angles and turns which look to me as being a very unprofessional job. He was definitely relieved that there were no leaks. After him being here for 4 hours he hands me the bill which I could not believe. $797.00 dollars!!! To fix a shut off valve in my laundry room. When I questioned him he stated he was here for 4 hours at $130 per hour and that included the parts. When I mentioned how displeased I was with the bill he didn't blink an eye. Shame on me for not asking for an estimate before allowing him to start the job, I never thought he would take advantage of us and charge that much. Now my drywall is cracked and the area that once looked very nice now looks horrible. I would not recommend Simonic plumbing to anyone due to the workmanship and outright gouging of the charges.

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

It's really hard to find high quality service, especially when it comes to home projects…read more I'm thrilled to say that Revelation Plumbing absolutely excelled in every metric that matters to me. This is truly 5-star service. We had an issue where the pilot on our hot water tank went out and would not ignite. Revelation assured me they could check out my situation within 12 hours, and they provide these really nice text messages to give you precise updates on ETA, allowing the customer to plan their day accordingly. When Mike from Revelation showed up, he spent a little bit of time checking out the issue, and then correctly diagnosed it as an assembly failure. At this point, he laid out my options: replace the part, replace the tank, upgrade the tank (go bigger or go tankless). Mike gave me all the time in the world to sort out what I wanted to do, even allowing me to do some researching on the internet. When I had some questions, he gave me very honest, objective, fact-based responses, and he didn't try to sway my decision one way or the other. I really appreciate how he allowed me to perform due diligence and take my time. Considering that we'll be in the home for a while, I decided to take the plunge into tankless (on account of a recommendation from a friend who did the same thing), and the Revelation crew was able to show up the very next morning. What I appreciate most about the crew was not only their timeliness, but their attention to detail, their conscientiousness, and their workmanship. Luke spent a fair amount of time scouting the area and carefully planning how he wanted to execute this project. He even made some recommendations to me that I hadn't considered while checking in on my own preferences as well. It was almost as if the team had been working in their own house. Once they got started, they took every step very carefully, making sure that they did it right rather than simply got it done and rushed it. The end result was fantastic, and I have zero regrets going tankless. In fact, the first thing I did today was run the dishwasher and the shower at the same time with zero problems. A lot of places try to use high pressure sales or opt for quick-fix solutions that are budget-friendly but ineffective in the long run. There's also a very real communication problem with many businesses, failing to be timely or transparent. Some even have this "your job is too small for me" attitude. I didn't get this vibe from working with Revelation at all. They're one of those companies that have a way of making you feel like you're their only client. I consider Revelation to be part of my go-to "A Team," and given the quality of their work, how they source only the best brands and parts, and how they communicate every step of the way, it's a no brainer to use them for all of my plumbing needs moving forward. I'm so happy we crossed paths.

Our daughter's house in Pittsburgh had a gas leak that could be smelled. Gas company turned off…read moregas - HELP! Revelation Plumbing came out the next day. An 8' piece of (very accessible) pipe would need to be replaced with estimate of $2500!!! I asked how they could justify that price - they said, "we're not as expensive as some companies." I said how much do you get an hour? $400/hour! AND $450 for 8' pipe. We said, no way!" Had job done with new pipe - and inspected by gas company - for $800. Buyer beware of these guys. They also offered to replace our "stack pipe" - drain pipe from upstairs fixtures - for $14K! Why? Because of a leak at the bottom of the stack in the basement. To be fair, though outrageously expensive, they have done decent work for us in the past.

Extremely responsive and nice guy overall. He got the job done really quickly and was even willing…read moreto give me a bit of advice on some plumbing work that I was doing at the same time.

Great experience. Kaleb, a father of 5 and Marine Corp. Vet was awesome. Don't hesitate to use this…read morefamily run business. The attention to detail is exactly what I was looking for. Prices were good and the service was great. it's so hard to find people these days who actually wanna work and do the job right and this company will do both.

Absolute best in the business for HVAC. You will not find a higher quality of service at this…read moregreat of a price anywhere. #1 in Pittsburgh

(I should start by mentioning we don't know which location this was from, but as one branch shakes,…read morethe whole tree moves.) We made an appointment for our boiler furnace check up and reset thermostat. We were given an appointment window between 8:00-12:00. It's now after 4:00 and still no one showed! We called them around noon and were told we indeed have an appointment. The worse part for us is that my husband scheduled off for today so we could do something together. Instead we wasted an entire Friday waiting. No calls to apologize or explain. What kind of company does that?! So, at 4:30, the McVay guy showed up. 4 and a half hours past the window time given us! He looked at thermostat, saw it go blank, and informed us we needed a new one at $285! We declined. Turns out, our thermostat needed new batteries. So, not only do they not honor appointment times, they try to sell highly marked up products to people that don't need them. Too bad they can't be honest and punctual, they would get life time customers. We will certainly never use them again.

These guys are great! Ben came out to take a look at my upstairs toilet that wasn't working and…read moreprovided me with a quote last month. He was extremely courteous & helpful. Nick just finished installing my new toilet today. They were both so knowledgeable and did quality work. They explained everything so well. And, they aren't expensive. I really appreciate having Nick do the work, I know it was done well by a third-generation Master Plumber. Amazing!!

My old boiler is about 65 years old. My 2nd floor radiators where not getting hot. The 2nd floor…read morewas always cold in my house. In the past, I had called 2 different heating companies to look at the boiler in my house. Both companies said my boiler was working fine, but yet my 2nd floor was still cold. I had called Lawerence plumbing to look at my furnace. Lawerence plumbing sent 2 technicians, Sam and Ed. It only took 5 minutes and they found the problem. The PSI in the water system was only at 5 Lbs, when it should have been at 15 Lbs. The valves that controls the water pressure in the boiler was corroded and stuck. The boiler system was old, and several other valves were also in need of replacement. Surprisingly, they were able to replace the old worn-out parts without breaking other parts. That's always the fear of working on old plumbing, things tend to snowball. They had to replace some bleeder valves on two of the radiators also. To make a long story short, Sam and Ed did a terrific job fixing my boiler. They were able to restore heat to my 2nd-floor without costing me a small fortune. If I ever need a plumber again, I will gladly call Lawerence Plumbing. They did a terrific job at an honest price. If I do call them again, I hope they send Sam & Ed again. Those two guys really know their stuff. Thanks Lawerence Plumbing and Heating